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Lake Erie Automotive Service
270 W Main Rd, Conneaut, OH 44030, United States
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Ch
Review №1

Kiesha and Julie out front were great!Special thanks to Gary for not only fixing issue but going above and beyond washing my car, defogging headlights, free inspection, even more!I could have lived in the waiting room it was so nice.Fast, great service.Thank you guys!!!!! 👊👍😄

Tr
Review №2

Brought my truck in for ac repair. It needed a new compressor. They were prompt, courteous, professional and very reasonable. They even washed it and cleaned the interior! Highly recommend. Thanks!

La
Review №3

Over priced, added things to my bill that didnt need replaced. They told me $5,000 to fix everything in my vehicle, took it for a second opinion and they fixed it for $1,300. I showed the other garage the printed summary from Lake Erie and they were gagged. Do not recommend, they over charge and try to take advantage.

Ch
Review №4

Very good service.. Excellent building & setup, &, a very comfortable waiting area

Mi
Review №5

Went for the first time at their new location on West Main Road for an oil change yesterday. They did an amazing job with that building - Such a nice, cozy waiting area and I was extra-surprised with the large selection of toys and even a Little Tikes castle for my 2-year-old daughter to keep occupied with. I was also impressed with the safety inspection performed on my truck and the recommendations they made for future services; They actually made sense and werent pushy like car salesmen. Ill definitely be back for future oil changes and other maintenance items!

Ta
Review №6

Went to them for a second opinion on my car. They were patient, kind and took time to explain things and help me decide how to move forward with needed repairs.I wasnt sure if I was being ripped off by a competitor and they were more than happy to help me.Their service was reasonably priced and I felt they went above and beyond to help me.I will be using them in the future as I like the fact that they have loaner vehicle and shuttle service available. They also have financing available for the big jobs.Super convenient location, right on Route 20 in Conneaut just west of the hospital. Clean, comfy, free coffee while you wait, plenty of games for the kids to play if you have to bring them along, nice touch. Staff was friendly and caring and joking with one another, made for a nice atmosphere. They moved several cars in and out while I was there! I liked seeing them work so efficiently!

Ma
Review №7

If you are looking for a well trained staff to work on your vehicle repairs and automotive problems, then Lake Erie Automotive Service is the place to go.Highly trained technicians, a very organized and pleasant staff,and a very comfortable waiting area. If you dont want to wait they will work with you .No wonder customers come from all over the area to Lake Erie Automotive Service! !!!

ch
Review №8

Fast service done right the first time.

Fr
Review №9

Great company....fast service and did a professional job! Highly recommend!

pe
Review №10

They told me I needed $2500 in repairs on an older car. but when I went to nassief they fixed it for only $509.

Ja
Review №11

Good people! Very well organized and get the job done with reasonable amount of time and reasonable cost!

Dw
Review №12

1. They were able to provide me with a loaner vehicle. 2. They helped me with zero percent financing for 6 months. 3. They do good work at a reasonable price. 4. They are close to where I live.Based on that I highly recommend them and Im sure that I will be back when I need more work done.

Jo
Review №13

Great service and repair facility. Transparent and honest services. I highly recommend you get all your automobile services and repairs done here.

Wa
Review №14

If you want honest, professional and fair this is the place for you. Both Thom and Julie work hard to gain your trust and loyalty through professional service. As a representative of Jasper Engines & Transmissions I am happy to have them installing our products or servicing my company or personal vehicles. Try them!

Mi
Review №15

Took my truck in for an oil change. I got exceptional service. Took about 45 min. Very nice waiting room. I recommend this place if you need service or your vehicle

Ed
Review №16

Very pleased with the work that was done with my car they went above and beyond what I expected and I was told the damage that was underneath my car that I didnt know about I want to thank them for the work and their knowledge and telling me about my car

Da
Review №17

These are, hands down, the best auto people I have ever had an experience with. They fixed two big issues in almost no time and at a good cost point. Lots of personality, workability and solutions at the drop of a hat. This just became top of the list for me as far as any car work I ever need done again.

Na
Review №18

They were very professional. Did an excellent job and very friendly. Their prices were very reasonable. The car runs like it did when I first bought it. Thanks to all of you!

an
Review №19

Took my car to get an oil change the other day and I am really happy I did. The employees are super friendly and the accommodations are really inviting plus they have a bearded dragon! I dont think it gets much better than that! Thanks guys 😁 Ill definitely be coming back when I need other services done.

Le
Review №20

First time at this shop. Didnt know what to expect so we looked at reviews and asked around. Beautiful facility...clean...very professional. Happy with the service, which turned into a major repair. Service done was very thorough and honest. And they have a beautiful bearded dragon to boot!

Ka
Review №21

I love my car and wouldn’t trust the maintenance to an average service department. Rather than drive to the Lexus dealership, I depend on Lake Erie Automotive to provide local TLC service with confidence.

Ci
Review №22

I called Lake Erie Auto Service after dealing with another tire dealership in Erie that had provided unprofessional service. I called them at 10:00 am and was able to get my vehicle in at 12:00 the same day. The service guy Gary went over and above to tell me what the issue was, how he could fix the problem and had it done in an hour. He came out to update me twice. I found him and the service at Lake Erie Auto very professional. Thank you for great service. Cindi Reitz-Absher

Ky
Review №23

Always accurate and fair diagnosis. I wont take my Jeep anywhere else! Theyre willing to bend over backwards for customers and treat us like family! Cant recommend enough.

Ju
Review №24

Great place to have work done. Fast, reliable and very professional.

ti
Review №25

Everyone I spoke to at lake Erie Auto was kind and courteous, very professional. Did great work as far as the repairs my car needed. I also appreciated the fact that they were doing things to help veterans over the holiday season. Its things like that that set them apart from most other repair shops. All these reasons made it easy for them to earn my business in the future.

Dr
Review №26

They got me in the next day and out. They did a great job and the price was fair. I would highly recommend Lake Erie Automotive!

ja
Review №27

Lake Erie will fix your car right the first time and in a timely manner. Scheduling an appointment is easy and they work around your busy life to accommodate your vehicle maintenance needs.

Sa
Review №28

My first time going to this shop. Had to drop my car off before I went to work, and I loved that they texted me and told me what all was wrong with it, how much it would cost & to tell me that my car was ready! The best part was that they even washed my car! 😁I’m 100% satisfied and I’ll recommend to anyone!

Ka
Review №29

Everyone i came in contact with was friendly and helpful. The service was fast and reasonably priced.

Ba
Review №30

I usually have my husband do all mechanical work on my vehicles. When I told him about the oil change deal, he said to do it, because he couldnt even do it for such a good price! Comfortable waiting room, friendly staff. My low tire light was on when I arrived, and I never asked for air in my tires, but they kindly aired them up, and also let me know about other things I will need to address quickly for safety, struts, rotors, and tires. I appreciate the extra attention, and will be a return customer!

Li
Review №31

The best shop in Ohio. First time customer. Great service at a fair price. Brought inand it was quick and friendly. The waiting area is outstanding. Thought I was in the waitingarea of a fine hotel. A+

Jo
Review №32

Went to Lake Erie Automotive after getting a flyer in the mail and seeing how close to my residence it was, glad that I did they checked out my vehicle, ordered the parts and had it repaired the next day. They called when it was done and even provided me a ride to pick it up. Very happy with the service there. I will definitely go back to them as needs arise

Ja
Review №33

They were so friendly there! Price for oil change is fantastic, and the office is absolutely beautiful. The bearded dragon is an added bonus! Ill be back, hopefully not for anything serious though!

Su
Review №34

Very clean and pleasant area to wait for your car. Very friendly staff.

To
Review №35

Very clean shop and relaxing waiting area. Kinda reminds me of one of those Gas Monkey Rehabs, definitely 1st class.

ku
Review №36

Professional from start to finish! Got our company truck running like new.

sh
Review №37

I had a great experience! Thank you so much for getting me in so quick! The service was very thorough and easy on my wallet and I love the fact I get to support another local business!

ro
Review №38

Excellant service, polite staff, clean waiting area, you wouldnt know you are in a garage

Ki
Review №39

They are the best. Thank you. I will only go to Lake Erie Automotive.

Ma
Review №40

Comfy waiting room, friendly staff, great and quick service and got us in before vacation. Offered the girls gummies when they got fussy and had tons of toys to keep it family friendly! Clean restrooms and great selection of coffee. Rudy has talked to Thom a few times about his ideas on what things to check out before bringing out cars in! Thanks guys your business is amazing!

St
Review №41

Fast and friendly service, and cozy waiting area! Very informative after the free safety inspections. I’ll definitely be returning for future oil changes.

An
Review №42

Big Shoutout to Kiysha Stillman, Mike Pawlowski and Duncan! From start to finish, the process was seamless from booking the appointment and receiving text messages reminding me of the appointment to being dropped off while the work was being done. This place is one of the cleanest and most accommodatable places for automotive services. I dont mind driving from Erie for great service and cheaper gas! Thanks Guys!

Ro
Review №43

My first time at this new shop. Had taken my vehicles to the other shop. Gone Saturday to have everything checked and all I needed to have done. Very pleasant people and very clean and homey waiting room. Yes, will go there to have work done.

El
Review №44

On my way home to NY, my cars exhaust decided to blow. In a scramble, I quickly googled the nearest mechanic and stumbled across this place. I came in all flustered for obvious reasons and because I needed to be back to NY by tonight, and asked them if their was anyway they could help me and my family get back on the road as soon as possible. The very nice woman behind the counter simply smiled and said she would see what could be done. A few seconds later the mechanic came in and told us he would squeeze us in to get us back on the road. Not only did he do that, they worked their magic for a quick but safe fix to at least get us home (which is what we asked for). Never before have I met such a nice group of mechanics. None of them were condescending (I am a woman) to me and the mechanic who was doing the repairs kept us updated and, I felt, was very honest in his diagnostics. I would highly recommend this place to anyone who needs anything done to their vehicle.

Ki
Review №45

Excellent customer service. I took my car in to see what was wrong with it at around 5pm. They had the parts delivered and car done by 3pm the next day. Friendly staff, nice waiting area, and quick service!

Sh
Review №46

Wonderful experience! The service was done properly & efficiently. Ive had the same service done at a dealership in Erie on two different occasions and I had to wait 3 to 4 hours each time. Not at Lake Erie Automotive :) Ill keep coming back! Also, its a nice touch that the waiting area is very comfortable & inviting.

Ph
Review №47

Very helpful staff pleasant n the waiting area is very nice. My car was done exactly when they said it would be. Will definitely go back

An
Review №48

I went there the other day for a head light that was out that advance Auto couldnt get to. They got me right in the next morning for the light and an oil change. They are very friendly and affordable. The receptionist even offered me coffee while I was waiting for my car. I know the mechanics there are great and I will be returning!

Do
Review №49

Most unprofessional people I ever dealt with..called..girl said.. dont need an appt. just come in..so took granddaughters car in at 11..they close at six..so about 5:45 we called..asked what was progress..they said ohh we got busy.. havent even looked at it!were going to lock up and go ..no call nothing..told them wait for me.. Ill be in to pick up car..when got there..said ohh we had software problem..but phone was working cause I called there..Was my first trip..will be my last!!

Je
Review №50

I am very disappointed in this facility. I stopped with a flat tire and asked for it to be looked at. I was told no we are to busy. I then said can you at least put air in my tire so I can get to another place. I was again told no. I work in Conneaut and live in Pennsylvania. Absolutely no help were they. I went to Emus Automotive who went above and beyond to help me. After burying my son in September and returning to work, I have seen many people being helpful. However, not at your facility. One disappointed person.Since I am not able to reply to the owner... I will say this. I takes a few minutes to fill air up in a tire that one person can hurry up and do. So saying you do not have manpower or time when it takes a few minutes is unacceptable. Even the people I work with stated that was wrong that you could not even put air in the tire. Many recommended other garages that go out of their way.

Do
Review №51

Lake Erie Automotive was recommended to me as a very knowledgeable group of honest hard working people. I am so glad that acted on this recommendation and will continue to have them service my vehicles.

as
Review №52

My car was done in 45 minutes. Runs perfect and guys are professional. Will continue to come here for my auto needs.

Ka
Review №53

I am glad to find this place! Felt my dealer didnt communicate well and let maintenance issues become big problems before they told me about them.I decided to try Lake Erie and I am a very satisfied customer. They explained the problem thoroughly and did a great job.

sh
Review №54

Being a woman Im always afraid of being taken advantage of by car repair places. I have never had to worry about it with Lake Erie Auto motive. Friendly and honest service. Would recommend to anyone.

La
Review №55

Very efficient process. Couldnt be happier with these guys!

De
Review №56

Im not from this area and I have to say this is by far the best mechanic I have ever been too. They were a true life saver is a seriously tight jam. The staff was beyond friendly, and super helpful! If anyone needs anything this is definitely the place to go!!!

Ti
Review №57

Had both my cars in, very professional, quality service and even let me know a few thing that I should get done and gave me quotes for them. I will definitely be back for service!!!

Th
Review №58

Very nice place! Really know how to treat a customer, will continue to go there for future service!

Al
Review №59

Everyone was awesome and went out of their way to help get my car back on the road as quickly possible.

Br
Review №60

They were quick and efficient was in and out for an oil change in less than an hour they accommodated my request to change to an earlier appointment time with no problems

Ba
Review №61

Fast service, competitive pricing. Stunning waiting room with a Coffee Bar, clean restroom. My new go to for my company and personal vehicles.

Ma
Review №62

I was stranded at LOVES gas station on one of the hottest Sundays as I was heading to Michigan . There were many kind people trying to help me, we try to jump the battery, nothing, try to push start it(standard car)no good so I had it towed to Lake Erie Auto. On Monday when they reopened I tried to explain the problem and they said they would do their best to help me out. Well the ladies at the desk were kind and helpful,trying to find my part for the car ,they found one and went and got it so I would be on my way. The macanics were the best ,hard working and kind. In the same hour thy fixed my car they helped an elderly couple with there transmission it was very low and would have blown up if they drove any farther. What a great company!! Thank you Mr Young and your great staff.

ri
Review №63

Fast and friendly serviceCalled and received an appointment same day. Very satisfied

ha
Review №64

They always have deals going on here and have very friendly staff

Ca
Review №65

My tire blew out on the highway and AAA towed me to Lake Erie Auto Service because it was close by. That turned out to be super lucky for me because they helped me get back on the road the next day and feel confident that my car was safe for the 13 hour drive ahead! They looked at my car at 6:30pm even though they officially closed at 6, ordered a new tire and had it ready to put on by 9am the next morning when they opened. Jamie worked on my car and went out of his way to make sure I felt confident in his work by showing me what he was doing and test driving it for me. In a rough situation, Lake Erie Auto Service was a bright spot! To top it all off, my total bill was unbelievably low!

Jo
Review №66

Went there for the first time today. After looking for an hr they found the problem and fixed it at no charge!! Very happy and I have found my new service station!!

Mi
Review №67

Fantastic people. Quality work. Very pleased.

Al
Review №68

Oil change and rotate . Very fair price ,tech was very helpful .I would highly recommend this auto center. Just saying for a friend.

Ja
Review №69

I live in the area, they are by far the most honest and upright companies I ever dealt with, I never have to worry about them taking advantage, which goes a long way in the repair business, you always get a fair assessment of your repairs and they always do a good job fixing only what needs to be fixed I highly recommend this company you cant go wrong.

Za
Review №70

The staff and owners are always up front and honest. Ive never had a better interaction with them at all.

Ma
Review №71

I first went there as a customer and continue to go back as a friend. Tom and Julie are great to work with and he is very skilled in his trade. I would highly recommend them to you.

Je
Review №72

Excellent service honest and just really the only choice for me

Jo
Review №73

Got my car in fast and great prices!

Ci
Review №74

Im not sure why the technician found it necessary to turn off all my inside lights and turn off my automatic headlights

kr
Review №75

Friendly and affordable. They take care of you and appreciate your business

ji
Review №76

Great place for service! Love the waiting area and the restroom was spotless. Highly recommended.

He
Review №77

Thom does great work. Very honest and reasonable. Great people to work with.

Sa
Review №78

Love these guys. Only people allowed to work on my vehicles.

Te
Review №79

Can always count on Julie and Tom,trustworthy and honest wouldnt go anywhere else!

Ch
Review №80

Very awesome good service

De
Review №81

THESE GUYS ARE THE BEST OF THE BEST!!! WOULDNT GO ANYWHERE ELSE!!!!

Jo
Review №82

Excellent service AAA+

Ed
Review №83

Lake Erie Automotive always does a fine job at very competitive prices. Always get greeted with a smile, and always advised of the situation with your vehicle.

Ro
Review №84

Quality, affordable, fast service! Highly recommend!

Ni
Review №85

Great place. Honest people

so
Review №86

Fast, friendly and knowledgeable about the repairs required. Thank you !!!!

Li
Review №87

Very happy with my overall experience, will be returning.

Ma
Review №88

Car runs great, thanks lake Erie automotive

Ca
Review №89

I was out there for a headlight to be replaced and was in and out in no time. The price was steep,$ 50.00 for about 15 minutes labor. I will probably go back again as I like the people.

Mi
Review №90

They get the job done, whatever it takes

De
Review №91

Very workable and professional!

ju
Review №92

Great honest employees

Br
Review №93

They are great people

GA
Review №94

Rather not

Mi
Review №95

Great work!!!!

Information
39 Photos
95 Comments
4.9 Rating
  • Address:270 W Main Rd, Conneaut, OH 44030, United States
  • Site:http://www.lakeerieauto.com/
  • Phone:+1 440-593-5980
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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