My husband and I bought a new vehicle back in March and it’s now September and we still absolutely love it. Henry Lee helped us find the right vehicle for our family. He went to another lot down the road just to find it but he made it possible and he made it happen and we couldn’t be more happier and satisfied with the experience we had. If you need a new vehicle I recommend going here first and speak with Henry Lee.

Had the best experience at the Concord Volkswagen dealership! Called earlier in the day and I was actually able to speak with a service agent name Jesse within a few seconds and he told me a great price for a new battery/labor (compared to other Volkswagen dealerships in Charlotte). I got there and Jesse was quick to greet me, he got my car tested and told me it was a dead battery and quoted me the same price as earlier on the phone but told me he will try to give me a discount. He gave me a discount and walked me to my car because it was raining and held the umbrella u til I got situated into my vehicle. Amazing customer service and a great experience!!!!! They now have a new customer!

I worked with Edin and he was great. No pressure and talked openly with me about different cars and options which I really appreciated. I hate buying cars, but Edin made it as pleasant as possible. I highly recommend him and Hendrick Volkswagen. And I LOVE my new Atlas :)

I went to Volkswagen of Concord on a whim Saturday afternoon. I knew that it was time to trade in my 2010 Golf but I wasnt sure what would even be in my price range. When I walked into the dealership I was greeted by Devon. My experience with Devon was a 10 out of 10. There was no beating around the bush. He asked me what I was looking to do, how much I was wanting to spend and immediately went to work showing me a car that fit what I was wanting and exactly in my price range. He made sure that all of my questions were answered and walked me through basically the entire process. Devon is 100% the reason why I left with a car that day. I can promise you that if he is still working for VW when I go to upgrade my car that I will ask for him by name. Thank you Devon!! :)

If you are a brand new customer to the Volkswagen Group, I highly recommend you ask for Kaitlyn. She was very helpful, patient, and extremely easy to work with. She is very knowledgeable with the Volkswagen Group and their products, which will help you find the perfect car!

Here you go Josh here comes up positive review. Honestly I could not have better things to say about this dealership, in particular their service department. Staff was friendly and knowledgeable and the prices are absolutely fair. They didnt try to pull any fast ones on me. Or treat me as if I was someone who had no Automotive or Mechanical knowledge.So thanks guys its nice to find that there are people out there, that arent pieces of s***.

Partner and I bought a new car yesterday after much personal coercing - he having been a Volkswagen CC owner for 10yrs!!Kaitlyn Prouty, Jordan and BreAnna were all amazing and I am so glad we chose Hendrick for the new Arteon!The customer service was excellent, the pricing and negotiation were competitive and the process was extremely easy - highly recommend them!

Henry was a phenomenal salesman! What a great experience! Extremely easy to work with will be buying my next car from them as well! Also Kendra made the finance process seamless and easy to understand. Hands down a great staff to work with!

This is our second new vehicle we bought from Hendricks VW and once again it was a great experience. Our salesman on both deals was Robert Nixon and he is awesome!!! He is knowledgeable, easy talk to and helps find you what you want in a vehicle. All without the pushy sales routine you get at other dealerships. He was and will be our first call on any new purchases in the future. Thanks again

I had an awesome buying experience with Hendrick Volkswagen of Concord! My sales associate Robert was great. He was extremely helpful, straight forward, and easy to work with throughout the entire purchasing process! I will definitely be coming back for my next automotive purchase to work with him!! 5 stars all-around!!

If you go to this wonderful dealership make sure you go to Henry! He was amazing! He worked with us so well to accommodate what we wanted and was very patient. He helped me find my dream car!

First off I was able to call and actually speak to someone. Made an appointment and was my family and I were greeted by David. This young man treated my family and myself with good intentions. We were able to find the vehicle that best suited our needs and from there other members of the staff got involved. To my surprise each member treated us the same was as David. I can say this was a first for me, so yea I would say this dealership has set a new bar so far in my experience with car ownership.

Visited a while back to check out some cars, struggling to find the best for my money! Henry was confident and excited to help. He answered each of my questions and helped with my qualms! Always ask for Henry!

Went in for multiple warning lights, Olga and Haley did an awesome job keeping me up to date and getting my Tiguan back on the road.

Thanks so much to Olga and the team for taking care of my Atlas so quickly. They were able to repair the belly pan in the same day. We appreciate you so much. Thank you!

Had a great experience today with Erin. He was very helpful throughout the entire car buying process

Overall experience was good. Olga was very friendly and helped to answer any questions I had. I do remember her from another Charlotte VW dealership where she was always above and beyond. I was in for an oil change and tire rotation on my 2016 GTI. Arrived at 9:30 and checked out around 11:30. My only disapponitment was that this location does not have a car wash which surprised me. There are no complimentary drinks or snacks but vending machines are available.

I cant say enough about the positive experience we had here. We began looking across the state after a bad experience with Flow. I called Hendrick and asked to speak to a sales manager. Didnt need the middle man at first. I got connected to Joe Watts who was a former Army guy. I liked this because I also am in the Army. We went back and forth a lot and he got us the vehicle we wanted with no hassles. He connected me with a sales associate Rob Nixon, who was completely attentive the rest of the week. Asked me to text when we left home and had vehicle waiting for us when we arrived. Other than the back and forth with the finance guys (I dont typically ever like these guys at dealerships) this was a great experience. I should add its not the people in finance, just dislike the role they have to play, but thats sales. I highly recommend Hendrick VW if you are in the market for a vehicle.

Excellent service and comfortable waiting area. Olga and the staff take pride in their work and care about the customer experience. I’m so happy with my Volkswagen!

Kaitlyn was exceptional. We started out looking and only thought about buying but we were not ready to make a deal today. She worked with us to make the deal, she was friendly, courteous and helpful. Jordan was great too - hope to shop at Hendrick VW again if/when we need another upgrade.

Great buying experience! Kaitlyn was amazing and was able to get all my questions answered as well as helping me secure the best deal possible. Thank you so much!!!!

Looked at a VW Tiguan 2022. Was helped by Kendra Courtney and Edin Colak. Very helpful in test driving the vehicle and determining financing and other car options. Friendly individuals that will assist in allowing you to get the right car for you and your budget.

I was happy with the customer service that was offered to me at Hendrick VW. My issues or concerns are with the vehicle itself. The vehicle I purchased a 2020 Tiguan (paid cash) is not what I expect nor could be determined from a 10 minute test drive. I did my research going in and that proved to be useless. The vehicle is horrible on gas and does not even come close to the MPG stated by VW; which I believe is false information and/or false advertisement. Second, the engine is extremely loud just drive period. All of this was determined after getting the feel of the vehicle within a few days of ownership. I feel I made a big mistake in purchasing this make and model.

My husband and I stopped in to look at inventory. We were greeted by Kaitlyn before we even stepped out of our vehicle. She was very pleasant and easy to deal with. We took a car for a test drive. She told us all about the bells and whistles and answered all of our questions. I highly recommend Kaitlyn and the rest of the team at Concord Volkswagen!

My service rep at Hendrick VW was Olga..she was professional yet fun. She did everything she could, above and beyond my expectations to get my car repairs done and back to me in a timely manner. I will definitely use the service department again.

I came in to look for potential new cars over the weekend and henry was amazing help! He was able to tell me all about each car we looked at as well as answer every question that came to mind. Will definitely be bringing my business back here for future purchases as well. Thank you Henry!

Overall my experience at Hendrick Volkswagen of Concord was great. I was able to get the car Ive been wanting for a very long time and the gentleman helping me, Henry, was exceptional. He and the rest of the team were passionate, helpful, and educated on all the products they had available. Overall an excellent car-buying experience.

Devon Munn was very helpful while catering to what I was looking for. He was not pushy like most sales people & he was quite knowledgeable. It was a very satisfying experience. I would definitely refer people to come here. Thank you to Devon & the team for being awesome!

Everyone knows car shopping can be a very stressful time, Kaitlyn Prouty of Hendrick took her time and genuinely made my experience better. She answered all my questions and led me in the right direction for my needs.

Edden was our salesperson and he was AMAZING! He was able to answer all of our questions and even came in on his day off to make sure we got the car we were looking at and get our deal closed! Great experience!

Knew what I wanted walking in, but Henry was absolutely on top of it. Was very knowledgeable of all the features of the vehicle. His high energy made the process of purchasing the car worth every second. He got everything done as fast as possible and made sure I was happy every step of the way! Absolutely loved working with Henry and the whole Hendrick Volkswagen staff.

She’s an amazing worker and she will take care of you

We just bought a new (to us) 2018 Tiguan from Hendrick Volkswagen of Concord and we couldnt be happier. Henry Lee was a great sales guy with a fantastic attitude. He even took the time to introduce us to everyone in the dealership. Jordan made the paperwork easy and Nicole and Olga made getting a minor warranty repair quick and painless. For a couple who havent bought a car in a few years, the overall experience was very pleasant.TLDR; Henrys great. Drive VW.

Went to get some info on the Atlas as I’m in the market for a 3rd row SUV. Ruslan exceeded my expectations in his explanation of the vehicle and gave me his full attention for well over an hour! He knows his stuff! Great experience. Will be making a decision within a week and the 4 Atlas is now a top contender.

The group at Hendricks Volkswagen of Concord was really helpful in finding our next vehicle. Very patient with me as I made very slow decisions. I’d recommend this location to anyone.

Great staff. I took a star away because they don’t have a beverage station like other dealerships. They do offer shuttle services so I was able to get a ride to Starbucks for my morning coffee.

I had a great experience at Hendrick VW, Savannah was a pleasure to work with, and I’m happy I was able to be her first sale. The rest of the team at Hendrick VW are also exceptional, professional, courteous, and very helpful. Would highly recommend this dealer to anyone in the market!

Haley Dunn was my service advisor. She did an amazing job! Very tentative and respectful. She’s also professional and humble. Will absolutely be back to work with her.David Goslin sold us our new Arteon. Absolutely love it! He did an awesome job! Very nice, patient, knowledgeable, and understanding. Will definitely recommend this dealership to many friends and family. Will be back!I would also like to thank the finance and sales managers. Everyone was extremely nice and made this decision very easy to make on my new purchase.

Kaitlyn is great to work with and will get all the info you need in a timely manner. She’s extremely kind and professional. Would recommend her to anyone looking for a new or used vehicle!

Devon was very helpful with the F-150 I looked at. He was very knowledgeable and wasn’t pushy. This was my first time on the lot and I will definitely ask for him again.

Kaitlyn was an absolute pleasure to work with! She was very knowledgeable and answered every question I had without hesitation! I will definitely be recommending her to all of my family and friends for their future car purchases.

I just bought my second vehicle from them and I am more than satisfied with the process both times. Henry Lee is amazing to work with and so is the rest of the sales staff.

Kaitlyn P and the Hendricks team at VW were phenomenal to work with! She went above and beyond to make sure my car buying experience went smoothly and even made sure to show me additional options when the original car I wanted sold before I made my decision. They were clear about my options, laid it out so there were no surprises and made me feel heard on my concerns and wants. After some bad experiences with other dealerships in the area, it was a pleasure working with Kaitlyn and the Hendricks team!

Edin Colak sold us our new vw atlas. We love it. Great person. Great service. Very nice young man. I definitely recommend him!

Devon and Patrick were extremely helpful and never pushy in helping my wife find the exact car she wanted. We commented more than once how friendly the entire staff was as they went about their work around us. The whole process from beginning to end could not have been smoother.

Very nice experience every one at the dealer was a pleasure to deal with. My second vehicle purchased from Hendricks dealership they do an excellent job . Love the way the treated me so . I returned and made my VW ID4 purchase from them.

Great service they greet me at the door as soon as I walked in and Kaitlyn helped me find the perfect car I wanted and she has great customer service skills loved the whole experience

Salesman very polite. New but reasonably well informed and anxious to please. Didnt feel like I was getting the hard sell. Some difficulty getting all paperwork right from administrative person, but all worked out.

Olga at Hendrick Volkswagen of Concord was the best! I had a flat tire and spoke to Olga to find out what steps I needed to take to have the tire fixed or replaced. Thankfully I have tire coverage with Volkswagen and she told me to just come over to the dealership when I was ready. Without an appointment I drove to the dealership on my spare and service looked at it and determined it needed to be replaced. I returned the next day when they had a replacement tire, again without an appointment, and service changed the tire in a very timely manner with Olga staying in touch with me all the time I was there. Olga and the service department were great to work with and I am so glad I made a decision 2 months ago to buy a VW from Hendrick of Concord.

Our salesman, Jose, did a great job with us. He was not pushy and worked with the desires we had. Being new, he involved the right people at the right time to help close the deal.Hendrick does not pay their people on a commission basis which means the employees are not trying to soak you for every penny. We visited four other VW dealers and spoke to a fifth over the phone in the Charlotte area. The team at Hendrick was top two of the teams we worked with and they had the vehicle we were looking for.The sales managers were also very friendly, knowledgeable, and empowered to take action on the things we needed. It was very clear they take pride in their teams and customer service.The only thing that could have been improved: the pressure sensors on the tires of our new Atlas were not set before we drove away so part way home, the tire alert came on and we had to pull over to check the pressure and set the parameters. It would have been nice if the Hendrick team would have done that for us before we drove away.Thanks for an easy car buying experience!The Nelsons

Ruslan and Patrick were great! We love the car, thank you for your excellent service. See ya again when the new Golf R comes out :)

My buying experience with Hendrick VW was very positive. I was greeted very quickly and friendly in the parking lot and then introduced to the sales associate David, who was very helpful, personable and knowledgeable. The process was easy, looked at a few Atlas, drove a few, picked one and then worked out the deal.

We had a great experience at Hendrick VW and with Devon. I have been looking for an electric car for a while and recently heard about the ID.4. Devon showed us the ins and outs of the vehicle. After test driving a few other brands, I decided the ID.4 was it. We reached out to a few VW dealers to see who could get us exactly what we wanted and Devon was the most responsive and helpful. We bought through Hendrick and had a smooth process throughout. Devon also stayed in touch after purchase and checks in periodically to make sure any questions we had about owning our first EV are answered. We have been very happy with our experience!

Kaitlyn helped me out with buying a car and really went above and beyond to make sure our experience and the process was hassle free and smooth. I was very pleased with the service and overall experience of working with her!!

Kaitlyn is a great and very helpful saleswoman! Goes to the end of the earth to find what you’re looking for and will make you a deal while doing it. If you need a new VW or used car, give her a call

Yes, go here.There are many Volkswagen dealerships in Charlotte. I spent too many hours at these dealerships looking for a new vehicle. If youre shopping for a Volkswagen, let me save you some time and frustration: just go to Hendrick. They didnt play games, price was fair, and they made the process easy.Special thanks to Patrick and Devon.

5 stars goes to Olga. I love Olga’s energy! She’s knowledgeable and get straight to the point like I like it. (No fluff). 5 starts to Volkswagen. I initially requested to get my inspection but added on tires and an alignment. Volkswagen was very efficient in getting the work done. 🥰 Continue the great work

Olga was fantastic! A 10 plus rating! She was best service person I have ever dealt with. Called in today around 1:30 and told her my engine light was on and I was from out of town. She said bring it over. Got there at 2:30 and left at 4:30. Was a bad purge valve. You should give her a raise because she is one of a kind! Thanks again.

Hendrick Volkswagen of Concord is top tier. Upon my arrival I was greeted happily by Haley and her team. They took really good care of my 2019 Volkswagen GLI. Turns out that Haley had a tuned GTI so we started talking about our cars and future plans for them while I waited for my vehicle to get finished with its service. And in no time I was right out the door. I thoroughly enjoyed my experience with the team over at Hendrick Volkswagen of Concord.

My wife Tabby and I bought a 2021 Atlas SEL over the weekend. It was our first experience with VW of Concord, and they did not disappoint!! Our Salesman David did an amazing job. He was very knowledgeable about the vehicle and all its systems. He was ahead of the game, getting all necessary documents together even before finance could request them. This helped us get in and out of there as fast as possible. Great customer service!!! Highly recommended!!

Henry was extremely helpful & wonderful to work with! The entire team was very friendly and I’m glad that I chose Hendrick VW of Concord. Highly recommend!

Had a great experience getting a new car for my family and I. Henry was an amazing associate and was able to answer all of our questions so we could leave happy and knowing we got the right car for our family. Highly recommend!

Was in the market for our daughters first car. Stopped in and was greeted by David. He listened to our thoughts as we test drove a used Beetle. A week later, after discussions and other considerations, our focus shifted to other models. Again, David worked to find options in our price range. Ultimately we purchased a Jetta. The entire experience with VW of Concord was pleasant, and I would highly recommend them for your next purchase. David, Joe, and Jordan all provided excellent service and professionalism. Thank you.

This is my 3rd car purchased from Hendrick Volkswagen. Each time I’m have received the same customer service. The sales team is amazing from Henry, RD, Ruslan all have been amazing. Brianna has worked some amazing deals for me and been able to achieve things that I thought would be impossible. The last step of my buying process has always ended with Jordan. Super great guy that makes the finally process of signing all your paperwork a breeze! I wish all dealerships were like this! They will always have my business!!

The team at Hendrick Volkswagen are absolutely amazing and professional! I had no problem getting help and having all my questions answered by sales representative Ruslan. This was one of the best experiences I’ve ever had at a car dealership, and I’m glad I chose to go here for my new car.

Henry was absolutely amazing with helping me buy my car. He was great at helping me decide between a few cars and was great throughout the entire buying process.

I had an appointment at 7:30am. Arrived a little early, they got me right in and out within an hour. Did everything I asked. John, the service writer, is super personable and makes the process easy. I am a Volkswagen fan and the service team makes the experience even better!

Edin was very knowledgeable and courteous. There was no pressure and was a very easy going experience. Would definitely recommend working with him.

Thank you Ruslan for an amazing sales experience! I am loving my 2022 VW Taos

Kaitlyn was awesome! Well knowledgeable and customer oriented. She went over the two models that we were interested in detail. Happy customer .. we went home with a new VW Tiguan!

Took a 1999 VW Cabrio in to see what maintenance needs to be done. I got a complete listing of all items with pricing. John Nussman was very helpful and friendly. Will be taking the vehicle back for the items that need to be addressed. Great place.

The team at Hendrick VW was efficient and helpful in resolving the repair of my Jetta.

Our buying experience at Hendrick of Concord was wonderfully pleasant and hassle free. Caitlyn was such a knowledgeable and professional salesperson. I was able to purchase the car I wanted at the price I was looking for. Thanks again Caitlyn. This was the most fun my wife and me ever had buying a car.

Devin was in training with me being his first sale and I must say he was extremely helpful and patient. Patrick the manager was comforting and understanding which made my experience second to none. I appreciate them both for all their efforts in helping me choose the right car for my family and I. I am a Volkswagon owner and now family member

Kaitlyn was extremely knowledgeable and helpful throughout the entire process. She helped me get exactly what I wanted and within my budget. Wouldn’t definitely recommend her to all my friends and family.

We live in Asheville but my daughter goes to college nearby. When her VW needed lots of work, I had it taken to Hendrick and they were able to work the car into there schedule over the next few days. Repairs were extensive- tie rods, cv joints, vacuum pump, serpentine belt, alignment, oil change, and maybe a few other things I’ve forgotten. They were extremely king and professional to deal with. Specifically Olga was terrific to work with. I was always kept up to date and timing was kept as well as pricing we agreed to. When my mother and daughter picked up the car, they did not have to wait and we’re made to feel very welcome and even given a t-shirt. I am the type person who believes the best people to repair a car are the manufacturers of the car and am willing to pay for the knowledge. It was not cheap but was reasonable and expected. We have good service in Asheville but I’ve never experienced this level of service from an auto shop. Would definitely recommend and will be back.

I could write a book on how terrible my most recent experience was with the sales department but what they did and how their GM, who goes by JW, treated me was absolutely unbelievable. Flat out screwing someone on the trade value of their vehicle and then talking down to them is beyond disrespectful. They must have thought they were talking to a child rather than a professional whos been around the block a few times. Oh, and the car they were going to sell me at employee price to make up for their mistake I still have yet to hear about. Dont even worry, you can keep it.

Henry was awesome and got us a great deal on a VW Tiguan!

I have been going to Hendrick Volkswagen since college and everyone there was always been super nice and helpful. Olga is the absolute sweetest and cannot recommend her enough. Shes is so knowledgeable and her positive energy is everything!

This is the second car I purchased from Hendricks VW in the past 2 years and have had a great experience with Jordon and Devon on my 2021.5 VW Atlas trading in my Tiguan. Great folks!

I’d like to give a HUGE thank you to David, Devon, and Joe for being so genuine and helpful in meeting all of my needs and answering my millions of questions with whole hearted patience and honesty! They truly went above and beyond for me and I am so thankful for their help and top quality customer service. If you’re looking to buy a car, look no further. The whole Hendrick VW of Concord team will take care of you.

I had the BEST experience here. The entire staff was friendly and professional. When you go ask for Devon Munn! He was absolutely wonderful and such a pleasure to work with. He went above and beyond for me in so many ways.

Olga is such and sweet and amazing person! She’s been very helpful to me since day one. She’s always on top of the game and her communication is excellent! While my car was being serviced, she made sure she reached out to me and kept me updated on everything. I had no worries at all because I knew with no doubt I was in good hands. She also has lots of patience and such a amazing personality and great energy every time I saw it talked to her! I’m really happy and grateful she was the one helping me. I’d highly recommend Olga with no doubt! 🤍😊

The most efficient visit to a dealership service center ever.

Service was great. Not a single complaint, except that I asked for a photo afterwards and never heard back.

What an amazing and quick experience I had at Hendrick VW Concord! Henry Lee took great care of me being transparent with numbers and the process over the email. I was in and out from on the day of the delivery. I This is my 8th VW and I couldn’t be happier. Thank you Henry, Joe, Jordan for a great experience!

I drove up from SC to look at a Volkswagon convertible that was pre-certified by Toyota and only had 10,000 miles. The salesman was very nice, but I was disturbed when I got the vehicle home and found repair bills in the back of the owner’s manual for extensive repairs including $6500 for an accident and that the vehicle had a water leak requiring all the carpers and back seat be replaced. Honestly I would not have purchased the vehicle if I had known this. I am surprised that Toyota would precertify a vehicle with that kind of damage. It does seem to run ok, but it has only been a few days.

Jordan was very helpful and went above and beyond to help me with my trade-in and the deal as a whole. I never felt pressured and was never spammed via phone/email. Breanna in the business department was very kind as well, and I actually felt that they made my satisfaction a priority. I cant say the same for most other dealerships. Thanks!

We have multiple Volkswagen vehicles in our family and I wouldn’t want to take them any other place than Hendricks Volkswagen. The customer service there is second to none. The employees make you feel like part of the Volkswagen family as soon as you arrive at the dealership. They are knowledgeable, friendly and they take the time to discuss your vehicle needs in great detail. I highly recommend them!

I had one of the best experiences in buying a car at Rick Hendrick Volkswagen. The support staff was excellent and the management staff including Patrick Steadman was one of the best in my experience. If you want a professional experience with the customers standards always a number one priority definitely see Hendrick Volkswagen.

Id encourage all VW owners to take their vehicles here for an oil change and service. Price was almost 1/2 or what it was at a local Valvoline quick lube. Took them less than an hour which gave me time to get in my steps! Service manager and team were polite and helpful. Quality OEM work at a fair price.

It was very inviting when I entered the dealership and got help. The person taking care of my car, Haley, was super nice and helpful and only charged what I paid for!

We had a great experience at Hendrick VE of Concord. Ruslan was great and made it easy to work with and David in finance made it the process super smooth.

Out of all of my car buying experiences I woud have to say this one was probably the most stress free. Our salesman, Henry Lee, was friendly, professional and very knowledgeable. All of our questions/concerns were answered to our satisfaction and there was never a sense of pressure or urgency to buy. For anyone in the market for a Volkswagen i would definitely recommend.

Awesome customer service! Great work overall, excellent job!

Haley was such a pleasure to work with. I was very frustrated another Volkswagen dealership and this was totally different. They have even figured out a way to help me with a wheel problem that the other dealership just walked away from. This is my new dealership!

We came in on 7/3/2020 just browsing . They had a truck that made us get out . Was not looking to buy a truck just liked it . Sully came out and greeted us . Super nice guy . Asked what we were interested in and what needs for our family (I was looking at the Tahoe a few lots over ) he was glad to go get the Tahoe and the other suv they had for me to look at . My husband and I test drove them both . I fell in love with the 2019 Tahoe sully even let us take it to lunch so my husband and I could discuss what we wanted to do . We came back and purchased the 2019 (no credit app needed ) I really enjoyed working with sully - not your typical pushy sales rep ! I will definitely be back to buy another vehicle from him ! Way to go Hendrick Volkswagen for having such a A+++++outstanding employee !!!

Olga in service is amazing! Very professional and exceptional communication. Olga responds promptly to voicemails and follows up through call and text! She gets your car running brand new; I will be seeing her again!

Good service and clearly set expectations for wait time. Some items are higher prices than they should be but you know it will be done right.

The professionalism I experienced at VW Concord was great, all the staff were attentive and friendly. I would recommend all my bring their vehicles here for all its service needs.