I have been with the Byrd Agency for many years and they are always happy to explain things to me and help me to get the best rates for the coverage I need and want. You really cant beat these guys. They are wonderful to have on your side.

Really have not had to deal much with you, I believe in having good insurance and I pray and hope I never have to turn to you for anything, if anything does happen I feel like I have the best coverage I can provide to protect my investment.

I feel it is vital to recognize individuals for embracing and understanding the importance of cultural behavior.I want to take the time and recognize one of your employees. Her name is Kelly Hurst, Client Relations Manager. This morning, I reached out to her for assistance regarding a refinance we did for one of your clients.I left a message for Kelly Hurst, and she responded in a timely fashion. She was such a pleasure, knowledgeable and professional to speak with regarding this matter. It was refreshing to work with her, and I appreciate her professional ethics.It is commendable to see how organized and inspired she was to help answer my questions. Thank you, Kelly and Bryd Agency, because it is clear that Kelly Hurst understands her action, attitude and belief are the foundation of cultural behavior. You made my job easy to solve.

The representatives of the Byrd agency are always helpful when I call with a question. Each person is patient with me because I usually have a lot of questions. The agents are also knowledgeable and find creative ways for me to save on my total insurance bill.

Kelly is the greatest!!!! She is so patient, if she doesn’t know the answer she will research it.

I would highly recommend the Byrd Agency for all of your insurance needs. The agents and staff are always very personable and do whatever they can to assist you with what you need. I have been a customer for years and I have always been impressed with their customer service and attention to detail. I, also, love the fact that I get to speak with a real person every time I call. Thank you Byrd Agency for your commitment to customer service and for great insurance products!

You know you have a good insurance agent when you can call them a FRIEND!!!! I love her so much - shes like a sister to me. I dont know what Id do without her. 🙂

I’ve been a client for ten years and the folks at the Byrd agency have always been professional, helpful, and caring. I would recommend them to anyone searching for a local insurance representative.

I have to say, that I have had the best experience with Byrd Agency. I have been with them for my car and homeowner insurance for about 5 years now. I have been dealing with Josh Rackley for the last year or so. He is awesome and handles all my needs! He recently saved me money on my car insurance with a new policy. I would recommend Josh and this company to anyone looking for an insurance agent!

We are in a financial situation at the moment. Need to reduce all money matters.

I have used the Byrd Agency for our business and personal insurance for many years. They are always ready to help with any question I have and are very personable. I appreciate all the hard work Kelly, Mike, Nicole, Jessica & Jeremy have done for me over the years!!

Amazing people. Wonderful staff!

Great. Jessica took great care of us.

We have been very pleased in our interactions with the agency, and the products we have gotten from you folks.

Ive been with the Byrd Agency since I moved here 15 years ago and Ive been so happy with any and every encounter Ive had with the staff and my insurance policies. They are always so helpful and polite, kind, and just wonderful people. My policies are very good and very reliable and I wouldnt change my insurance with the Byrd Agency because Ive only had great experiences. Thank you all!

Shane was quick to retune my call and had a few options for me to pick from. Ill be doing a lot more business with him.

Jessica helped me every step of the way and answered all the questions I had. So glad I was referred here!

The Byrd Agency takes the time to review your policies, meet your personal needs, and save you money! They are hometown, hardworking people that have a vested interest in their community and their local clients!

Previously, I used Farm Bureau. I had homeowners insurance, renters insurance and auto insurance with them for 14 years.In all those years, I did not receive the OUSTANDING level of customer care that Josh has provided since day one!A

The Byrd Agency is the best they treat everyone like family and are always there when I need them. As a business owner I need things in a timely manner and the Byrd Agnency always delivers. On a personal note they are all extremely responsive and attentive to all of my needs. I would recommend them to anyone and everyone!!! Side note Shane is a rockstar on the business side!!!!!

I had never purchased renters insurance before and Jeremy made the process smooth and simple. He explained all the key points and answered all my questions. He even gave me tips on a good restaurant near my new apartment! Being new to the area, that was a great bonus! I would definitely recommend getting your insurance from them.

I’ve been with The Byrd Agency for approximately 35 years and have always had excellent service. They are very responsive to my needs as a policy holder. Jessica, Jeremy, and the entire staff have always gone the extra mile to take care of my needs. Thanks!!

The Byrd Agency was very personal and careful to get the proper coverage for us.They actively saught deductions where possile,asked questions,and follow up was excellant.We saved about 30% over what we were paying and increased our coverage. We visited the agency in person and found them very friendly and professional. Glad to be with BYRD AGENCY!!

Very prompt response to help me with my needs

Jessica goes above and beyond and treats you like family ❤️

Our organization recently switched our commercial insurance needs to Byrd Agency. Their customer service and attention to detail has been second to none. They have answered every question and thoroughly verified we had the correct coverage. We recommend the Byrd Agency for all your insurance needs!

Everyone is so nice and has always taken care of my every need. Very professional and very helpful. I appreciate each and every person at the Byrd Agency for making me always feel like a friend instead of one of their clients.

I have been with the Byrd Agency since I was 16 years old. Mr. Arnold Byrd was my agent as well as my parents. This is a wonderful group of people and I will always do business with them. They will always take care of you.

Josh Rackey is the most helpful, amazing, patient person I have ever dealt with. He has been with us through car shopping for our daughter and then again for our son. He ran multiple VIN numbers and all scenarios to help us chose the right car with the coverage our family needs. He has answered MANY questions along the way and I know I have him in our corner should the need ever arise.

They have done a great job any time I had a issue, claim or just needed information. I have been with other insurance agencies and none of them have come close to Nationwide. Nationwide is the best, and the Byrd Agency is at the top of the list. They are by far the best agency I have had...thank you

We have used this agency for over 40 years. Best in the business. Just saying.

Kelly Hurst is the best agent I think we have ever had. She is very knowledgeable and responsive to any of our needs. She always goes above and beyond for us!

Shane was a great asset and made us feel very comfortable and a valued customer. We will being doing business with Shane and Byrd Agency in the future.Thank you for all your help Shane

The Byrd agency is simply the best.Anytime we have a question about our policies they answer right away.They go above and beyond anytime we need them.Can’t say enough good things about them.Jessica, Shane and Mike have helped us many times over the years.5 star service.

Jessica is the Best! no need to go anywhere else!

Jessica, Jeremy and the entire Byrd Agency team are always helpful and always there to help! If you have insurance needs give them a call 👍🏻 They are quick to respond and make you feel taken care of...you’re not just another policy holder to them, but an appreciated client!

Great people! Always willing to help in what ever they can with my coverage and questions. Highly recommend them!! Never a complaint they are always friendly! Very Awsome agency!!

Everyone from start has always been very informational especially when not understanding of something. Very fast at responding whether email or just a call back. Great customeer support!

I want to take a moment to brag and rave on my My Insurance Agent Kelly Hurst @ the Bryd Agency (Nationwide)! She is absolutely amazing! She makes sure to keep my policy in line while saving me money at the same time. She also takes the time to go into detail and thoroughly explain your coverages all with patience and smile that you can feel without seeing over the phone. The Bryd Agency has been handling our Insurance needs for a while now and I am glad I made the switch!!Thank you Kelly you are definitely the MVP!!! Thank you Bryd Agency you are much appreciated!

Kelly was extremely helpful knowledgeable and took care of my needs quickly. Friendly and courteous, would highly recommend!

Always easy to talk to ! Very helpful with insurance problems and questions!

Perfect customer service! Best folks around to assist you in all your insurance needs! I highly recommend Byrd Agency!

I have shopped around alot with insurance companys and have alot of experience with them in my line of work. Not only has Josh Rackley been one of the best to deal with and is consistently the most competitive with price as well! Highly Recommend!

I was with Sharon Stricker for years and now with the Byrd agency since Sharon’s retirement.

Very caring Helpful agency.

Great Place to buy insurance. They look out for your best interests and easy to work with.

We have been with this agency since we moved to North Carolina eight years ago and absolutely love working with them. They have helped us out anytime we’d purchase a car and has always been helpful

Answered all my questions .

Jessica and her team always take great care of me for both my personal and business related insurance needs. Highly recommend!

Very helpful and great people. They can handle things quick, service is always good as well.

People are very friendly and helpful. The few times we have needed them they are very informative and helpful.

Been with birds Agency for at least 10 or more years never would think of going anywhere else highly recommend them

The Best Insurance around

Great group of people always there to answer any of the questions I have.Very professional office. Thanks

In all of my years dealing with insurance agents and companies, this agency is by far the best! Everyone you deal with here is friendly, professional, knowledgeable and detailed. They are there to help you no matter what you need. Very trustworthy and helpful. I have been with this agency over 15 years and I would not go anywhere else. Byrd Agency is the best!

Everyone at Byrd Agency has always been very helpful and considerate in any question I asked or assistance that I needed.

Love love love this company! They go above and beyond for their customers. Special S/O to Shane and Kelly!

The Byrd agency is great. Any time I call I get an actual person or someone calls me back as soon as soon as possible. They are knowledgeable and have had consistently great customer service since I started using them years ago (sorry, dont remember the exact year). They recently helped me with getting a cracked windshield fixed, which prompted this review. I feel they should get the credit they have earned for years.

Kelly is a treasure! Very helpful and concerned that you are getting the best out of your policy!

The Byrd Agency has had the best Agents I have ever had. Not only knowledgeable but they go the extra mile to make sure all your needs are met,you understand what your getting or whats going on with your insurance policy and your truly satisfied. What I like most is they are family oriented , personable and make you feel like family. They have really set the bar and I am grateful. Thank you Everyone @ the Bryd Agency and a special thank you To Kelly & Shane who always provided Excellent customer service and care!!!.

I have been with the Byrd Agency (Nationwide) since I was 16, and have never once had a single issue with them. Their staff is always available either by phone or email, they are knowledgeable and I never have to tell them how to do their job (unlike some other companies ...) Additionally, I had an issue with the corporate iPhone app, and called the location after having no luck with the corp IT team - and it was fixed within the day. It also doesnt hurt that their rates and coverage far exceed any other company Ive vetted in the last 12 years of doing business with them. Very happy customer right here!

Any time I have questions or need changes I know I can count on the Byrd agency

Kelly is wonderful.

If you want great service you cant go wrong with the Byrd Agency. They are always quick to respond, and offer great advice when trying to find the right policy for your family. 5+ stars

I have been a client of Allison’s since 2015 and have had a pleasant and 5 star experience ever since. She is always so professional and personable on the phone and in person. I wouldn’t go anywhere else. Thank you, Allison and the Byrd Agency for all you do!

Insurance agents really try to find you the best prices. But dairyland insurance is very exspensive.

I love the Byrd staff, they are always so friendly. Kelly is so sweet and helpful.

This company has been a blessing to my family in many ways. Not only is our insurance affordable they will answer any and all questions, and I have had many with 3 teenage sons, lol. EVERYONE that I have dealt with at the Bryd Agency has been patient, kind and quick to respond. I am thankful for the day I started calling around to find another insurance agency. I will be staying with this one!!!!

Allison is wonderful! She goes above and beyond to help her clients! I would highly recommend this agency!

Jessica made sure I understood everything and answered any and all questions I had. A very pleasant experience.

Great office and great staff!

Customer Service is incredible. The older guy that helps me over the phone is GREAT! (mike - i think). Everytime i need something he seems to get it done almost immediatley.

Kelly is always so friendly and helpful when I call in with questions. Everyone in this office is so nice.

They have ALWAYS been helpful with what ever problem or question Ive had.

Been with this trusted agency since 1968.

Kelly Hurst is outstanding!

Always great service.

Friendly and knowledgeable staff!

Everyone is so nice!

Dont visit in person always call and the service is quality

Great Experience and Great Prices!

Great customer service!!!!

Outstanding service

Love the staff- super friendly and helpful!

I have been with the Byrd Agency now for 21 years. The staff is very friendly. They will take the time to sit down with you and discuss any issues you may have, or if you have any questions about your coverage.

The Byrd Agency is always helpful and quick to respond.

Jessica & Jeremy are great!!

The dont take cash. Just lost my business

Your agents are friendly, and you feel confident, greetings ..