Every appointment I have had as been rescheduled over and over. They have no structure or management that is working. I am having to beg for help. Stay clear of this place.

I have been going to NCCC for 8 years. Ive learned more about myself and continue to grow and learn how to be a better father, person and human being. I originally started with Lisa Bishop and have continued with Yolanda Board..Im thankful for the Therapy Ive received and care and commitment for my mental healthcare issues. Top notch care for mental healthcare issues and services. I highly reccomend NCCC for Mental healthcare issues or illnesses.

I had previously rated North Community Counselling as 5 stars but am down grading as a result of recent events. Since they got a new management team it has not been the same.I was rush transferred to a different agency to receive a better level of help The transfer has been terrible and now 2 whole month since I have seen a therapist or Doctor there. The case worker is a joke. I have tried to transfer back to North Community and they will not allow it.Old ReviewI do not understand why anybody would give North Community Counseling Centers a bad review! I have used North Community on and off for over 14 years. The off times where when I was no longer residing in Columbus. I am happy to be back using them again. I have seen several providers in this practice over the years and have found each and every one of them to be kind and caring people who genuinely want to do all they can to provide a good experience.I would never go and see anybody else if you paid me to. Yes the facility is in an old house, does that make the staff bad or somehow less qualified? I would still go there if they were housed in a trailer!The point is, I go there for counseling and to see the Doctor. I do not go to look at the nice decor!I have used other facilities that were not located in old houses, you know the better ones always have color coordinated decor and window treatments. The really really good ones have a water fountain or other novelty gizmo that demonstrates a higher level of care. Lets be honest, everyone knows that if a counseling center is located in an old converted house, its terrible right?I have always received a higher and more genuine level of care from North Community than from any other counseling center or office. They may not be located in the affluent, beautiful or popular area of town but I would take North Community any day over your designer, color coordinated office.The people who work at North Community are not there to look at the decor or bask in the glory of their surroundings. They are there because they care and want to make a difference. They are quite capable of getting a job at one of the beautiful therapists, but chose to work there so they can do what they got into counseling for and help people.I also never realized that employing someone who is just out of training was a capital offense, I mean how dare they give someone a job and train them. Even more so, the sheer audacity of someone wanting to learn in the trenches to gain experience under the guidance of a more seasoned therapist.Long story short and the moral of the story is, being located in an old house does not dictate the quality of care, employing someone who is just starting out does not make it a terrible place and finally, if you look for the bad, you will find it every time and, If you always do what you have always done. You will always get what you have always got.

Ive been a client at North Community for almost 10 years now. I have gone through 4 counselors as they come and go (some leave, some are promoted) and only had 1 that I wasnt thrilled about. They have been accommodating at every turn. If you are without insurance or on public insurance, they will work with you to make sure you can get the help you need without going broke. Like Greg, I am highly suspicious of the 1-star ratings.

I have been a patient since 2008 at the west office! My rating is based on services the last year! There is no consistency with appointments and reminder calls! No matter when I call no one answers the phone or returns messages! I missed two appointments because no one bother to call and remind me of changes! I find it disappointing and I professional how the west office is running on top of the fact that I have had 6 counselors in 18 months and only seen 1 in person!My frustration is growing because there’s no consistency with staff or policies!

They have been such a great help! My counselor is THE BEST!!

This place hires people straight out of school with no field experience extremely unprofessional staff that do not return phone calls further more their office is a run down house youre better off finding another place

Ive always had a positive experience with North Community. Theyre really great at what they do.

I was looking for your hours.