user
Bobs Paint & Auto Body
83 E Plymouth Rd, Columbus, MS 39705, United States
Appearance

Comments
Sa
Review №1

Bobs did a fantastic job! My car was wrecked and I really thought it was a goner. They helped me from start to finish with everything from what to do about a rental car ( I had never had a wreck before) to how long it was going to take to just being there for me in a very difficult time. My car looks brand new! They did not get upset with my frequent calls and check ins, and they kept me posted from start to finish. Chloe was especially helpful and courteous through the entire process! I would highly recommend them to anyone who has any kind of car issue!

ja
Review №2

Customer service was great! My mom’s car was hit and they repaired to like new all over again! I highly recommend this shop! Very nice people and professional! Quick as well! Turn around time was not long at all.

D
Review №3

Took vehicle in to have leak fixed that was coming from rear window/ top brake light on Ford F150. First time it rained the leak was still there. I checked their fix and the guy who worked on it spread some silicone over the rear rivets on the roof. SMH. I checked online and this repair is a common issue they could have researched to find the true culprit. For this fix, which couldnt have taken over an hour, I was charged $175. Do not take your vehicle to Bobs. 1 of 5 stars.

Ka
Review №4

They took great care of my car after it was hit. They never got annoyed with my frequent check in calls and she was returned timely and looking great 😍

Pr
Review №5

This business has been a great experience for me and my family, vehicle gets repaired right the first time and follow-up support is outstanding.!

Ja
Review №6

Bobs paint and Auto Body fixed my car several times throughout the yrs and even one that was suppose to been totalled out. I love they team and work

Oh
Review №7

Chloe and Annetria are the best! Incredibly kind and provide excellent customer service. Kept me up to date on all fixed and estimated completion. Definitely come here! Best in town!

Re
Review №8

Bobs paint & Auto Body did a great job on my car repairs. I had a windshield put in and hood work done and painted. My car looks just like it did before the damage. The whole staff was great and caring, they keep my updated on the progress .

Qu
Review №9

Absolutely perfection!!. I tooked my car to Bobs and when i got it back it looked great. Amazingly like a brand new car. Paint was spot on. Match exactly I hardly recognize it. Not only that, Bobs value their customers and went above and beyond and did extra work at no cost to me to please me and made my car looked great. He also kept me informed via text on the status of my car. Fast, and a great team of excellent, professional, and knowledgeable staff. Really exceeded my expectations. Highly recommended. Thumbs up Bob. Im a happy camper. Totally satisfied. Millie Chaplin

Ru
Review №10

Good body work. A little pricey.

Ja
Review №11

I recently had to get a bumper replaced. They were very professional and right on point. They had it done in a timely manner and once they were finished I could barely tell anything had been wrong with it. They actually made it look better as if it was brand new. I highly recommend them, they do an awesome job...product, paint, and all!!

Ja
Review №12

Really pleased with the way Bob’s Paint and Auto Body handled my vehicle. I dropped it off to have my headlights replaced, decal replaced, and to touch up some minor dinks and scratches. It was ready within 24 hours (they kept me abreast of what was going on with my vehicle and its status via automatic text which was very informative). Not only did they handle those 3 items above, but I received my car back washed, cleaned, and vacuumed. Very professional service and I highly recommend them - they are as advertised.. the best!

Sh
Review №13

I am not from this area and accidentally found this body shop. The staff was most courteous and helpful and explained everything. I am very pleased with the results and would recommend them to everyone who needs work on there vehicle.Thanks again,Shelia Easter

Je
Review №14

Great service!!! My car looks brand new. They kept me updated every day with a text message which was nice to know when my car would be completely fixed. Very pleased with the work on my car. The paint is 100% matched and you can’t even tell I wrecked it. Will send all my vehicles here!

Ki
Review №15

I have used Bob’s Paint and Auto body a few times. One time when I hit a deer and they did an amazing job repairing the front of my car and repainting the front. Then I have had minor work too. Each time I was greeted when entering by Ms. Anitra who is super friendly and got me going and ready to be helped. Then the body team is go amazing my car looks completely brand new like never hitting a deer. The shop always has my car ready in no time so I never have to go long without my car they are fast and professional!! Love all the staff super friendly and helpful!! And Mr.Johnny and Mr. Skette is the best at cleaning cars in the town very grateful to always have a super clean car everytime and I have two kids so I know my car is sometimes difficult to clean😊

Ch
Review №16

Definitely the place to go for good repairs to your vehicle. The staff is very friendly and the business gets involved in community events. Theyve even got quite the collection of classic cars, and their expertise extends to keeping them well maintained. Ill be taking my cars there for as long as I live in Columbus.

Ia
Review №17

They did an amazing job fixing our truck. Everything was done within a timely manner and it looks amazing. We tell everyone about them because they are truly amazing at what they do!

Ji
Review №18

I’d like to say Bobs is number one. Why? They’re loyal, they’re honest, they’re nice. From the very first time we had service with them it’s always been number one. You take it in and when you get your car back it’s just like a brand new car. It’s like getting your nails done and you feel like a new person. That’s how I feel each time I take my car to Bobs. It’s like a new car all over again. I want to say thank you thank you thank you for being there for us always.

Ky
Review №19

Bob’s repaired my SUV and truck. They did an excellent job on the paint and body work. They even gave me advice and showed me how to fix a few things on my SUV. Excellent customer service, and they always kept me updated on how long my repairs would take. Both vehicles were repaired before the original repair date.

Yo
Review №20

Awesome job! I am an extremely satisfied customer, I would recommend this shop to anyone!! Altough my vehicle is an older model, after their makeover, I feel like Im riding new as I was 12 years ago. Thanks again Robert and your team for great service!!!

Jo
Review №21

They do very good work, and take extra care with your vehicle, including cleaning it when they are finished. I appreciate the texts keeping me updated on what they are doing and when they will be through! Friendly and helpful staff.

Lu
Review №22

After deciding to relocate back to the Golden Triangle I was involved in a hit and run. My family here has used Bobs before and has only said amazing things! I decided to opt to do my body work here instead of Atlanta where I was. I could not be more pleased with every single staff member at Bobs as well as the amazing work on my vehicle. They truly care and are only satisfied with excellence. They even went the length to detail my vehicle upon returning it to me inside and out. If you are in need of excellent body or paint work then look no further. In a world where customer service and skilled work come second, they come first at Bobs. I will be a proud customer for life.

Gr
Review №23

Service was great. People were very friendly and helpful. 100% satisfied with the work. The price I was quoted at the dealership to get the work done was a lot more than what I paid here. I would definitely use them again in the future.

Sa
Review №24

Very confused on why it took so long to fix.

cr
Review №25

Wonderful place. Very nice staff that treats you like family. Went over and beyond with my car. Always kept in touch and i always knew what was going on with the car via text which i loved. Had car back in no time looking amazing. Would def highly recommend.

Do
Review №26

Tom & Robert Cooper are extremely knowledgable about their business & hire those with the most expertise in the auto body/paint industry. I’ve used Bob’s for years & have always been well pleased with the end product of their work, as well as the professionalism of all their employees. Everyone there is a pleasure to deal with, & my car is usually out of the shop well before their estimated time of repair. I won’t go anywhere else, & neither should you!

Co
Review №27

Bobs Paint and Body did a fantastic job on my car. You cannot tell that my bumper has been replaced. They were nice, kept me updated with text messages, and did the work super fast. I dropped it off on Wednesday and it was done on Thursday. The car was clean inside and out. They made getting my car repaired as painless as possible.

Mi
Review №28

Fantastic service. I was traveling through Columbus and discovered a bad rain leak in the car. Took it to Bob’s and they made time in their schedule to help me out. Rain leaks are notoriously difficult to find but they did it so quickly and were very fair. I wish all auto repair facilities were as friendly, competent, professional, and fair as Bob’s. Highly recommended, and I usually do not make recommendations.

Am
Review №29

Im new to town and after being in a head-on fender bender with my Jeep and not getting called back from other autoshops I was very thankful for this recommendation. This place is highly capable and professional. I worked with Robert and he made things happen quickly, was available, worked with my insurance company and answered any follow-up questions. I cannot recommend them enough.

Ky
Review №30

Employees at Bobs were very informative, welcoming, and professional with every interaction. They did an excellent job repairing the damage to by new car after an accident. I have no complaints and would definitely recommend them to others and use them in the future.

Mi
Review №31

Very professional. I had my 4 runner fixed by another bodyshop before bringing it to BOBS. I literally cried everyday. It was horrible. I took it to bobs just to see what they could do..It looks amazing. Just like it did when it came off the lot... I will never use anyone else.

Al
Review №32

Great service, fast, and knowledgeable. They fixed my car fast and it looks like nothing ever happened. So thankful and happy with their work. Thanks again Bob’s!

Ty
Review №33

Friendly professional and fast will definitely use them agian... highly recommend

Da
Review №34

Bobs paint and auto has been our go to since 1991. Their work ethic and their work have always been excellent. We have always been kept up to date on the progress of work we needed done. And if possible, it is done in as timely a manner as they can manage.

An
Review №35

I am very pleased with the repairs done on my vehicle. The staff is very helpful and communicate regularly. My car was returned completely cleaned inside as well.

Ro
Review №36

Always friendly and comprehend common sense. Got the job done perfectly and faster than scheduled. I wouldnt go anywhere else. This is the third time Ive had them repair a vehicle. Excellent customer service.

Jo
Review №37

I am 1000% completely satisfied with the professional work done to my vehicle. It looks brand new and I couldnt have been happier with detail and thoroughness in which my vehicle was returned to me!! I highly recommend this shop to anyone with the unfortunate circumstance of vehicle body repair! Great job Bobs!!

We
Review №38

Were local folks whove used only a few body shops in last 20 years. The insurance of the fellow who hit me prefers Bobs. They were extremely helpful with Thanksgiving travels coming up-they made sure we had a rental while we were away at no extra expense to us! A huge stress reliever! Repairs were perfect! They also washed & detailed our car! What a treat! Will highly recommend them!!

Ma
Review №39

The BEST service & super friendly staff! My car was repaired very quick & they even detailed it. 100% would recommend this company to anybody.

Ta
Review №40

I’m 100% satisfied with Bob’s paint &Auto Body they did a awesome job on my vehicle and all the staff were so nice and kind. They were done with my vehicle in a good timing. Thank y’all my vehicle looks good.

Fr
Review №41

Bobs fixed my sons accord. the front end and rear end were banged up pretty good. a week later when we pulled up, their was a accord sitting out front, my son said that wasnt his car. it was our car, and it looked brand new. i really dont think it could be fixed any better

le
Review №42

I am so impressed with their customer service and wow my van looks brand new again, they not only washed the outside after the repairs but they cleaned the inside too. It felt good getting into a nice clean van. They took very good care of my van .this was my 3rd time going there with a car and they have always took good care of me. I will always use them for all my vehicles.

Br
Review №43

Ive had two encounters with Bobs Paint & Auto Body due to raccoons and I must say that both times I have been impressed with their work quality. I will always use them for my car repair issues.

a
Review №44

Bobs did a wonderful job on our car. They gave are car back clean and in great shape. I highly recommend them! Cindy Buob

Ja
Review №45

I’m pleased with my vehicle. It was done a little before the estimated duration & the work was excellent.

Cl
Review №46

Take your money but wont do the job. Finally got the phone call to return to fix it wheel flare. The individual who delt with me was much more helpful. Went out of his way to satisfy me. Work was perfect. Went so far to even wash the truck.

Cr
Review №47

Great place to do business very friendly knowledgeable staff! I had a minor repair done and after I got it back I noticed a few imperfections. they did not hesitate to fix it for me. That says alot. They really stand behind their work!

Ju
Review №48

Phenomenal service repairing my vehicle and not to mention their top notch customer service.

Ti
Review №49

I recently got a dent repaired on my car and the repairs were very fast and great quality , everything looks brand new thanks so much.

Pa
Review №50

Great experience! Everyone was very helpful and professional. Quality work! Highly recommended!

Ke
Review №51

Bob’s Paint & Auto Body did an incredible job on fixing damage that was done to my car after a bad storm. My car looks amazing again and they also washed and detailed it for me!

Sh
Review №52

Great customer service and quality work! Appreciate you guys taking care of me.

To
Review №53

Bobs worked on my sons Camry Hybrid after an accident. We were a little frustrated because there were a couple delays that meant we got the car back later than originally scheduled. However, I would rather have a slight delay and have the work done right. BPAB worked well with our insurance carrier so that that process went smoothly. Folks there were always willing to answer questions and explain things. Tom Velek

sa
Review №54

Greatest repair shop in town i have had 4 vehicles repaired and painted there friendly staff customer service with a smile i will never go anywhere else but here then they wash and vacuum your car before you pick it up....they need 10 stars

Li
Review №55

Bob’s Auto Body has doing my car’s for years and are very professional, nice and VERY GOOD and making your vehicles like new again!!!! I recommend them highly 5 Stars 😎

Mo
Review №56

They are so professional they have done a great job on my s550 Mercedes I received updates every day they returned the car cleaned and waxed on time as they said , I thought my car will take forever to get fixed but it was fixed in a very short time . Really thank you guys 😀😀

Br
Review №57

Best service from the auto industry I Have experienced in a long time. I came in from out of state to collect a vehicle and they worked the repairs to meet my schedule. Communications were great: text messages with updates and friendly phone conversations. Very nice people and a quality business.

Da
Review №58

Been a frequent flyier since about 83 and they are the best in town!

Ja
Review №59

Happy with the service I received!! Highly recommend. Very professional and the estimates were fair. Walked away happy

ke
Review №60

Fast and friendly service they did an excellent job on my vehicle I would highly recommend them

He
Review №61

My sunroof was broken, had taken it to several dealerships for quotes. All of them said I had to replace everything and it would be over $3k. Bobs said, let us break it down and evaluate. They found the problem and corrected it for $700. Thanks!

ch
Review №62

Outstanding customer service! I would not go anywhere besides Bob’s! Ashley, the shop manager was extremely helpful and professional to us! 5 stars!!!!!!

Do
Review №63

Very professional and super helpful staff. Top Quality work.

RA
Review №64

My car looked brand new after being fixed by Bob’s Paint & Auto Body. You could not tell that it was ever hit.The service was great & I received updates about my car.

Tr
Review №65

Bobs is always truthful and does an excellent job. They have repaired several of our vehicles over the years, and they have always done what they said they would do and on time.

To
Review №66

They take care of business very professional I’ll recommend them to anyone friendly faces great service.

De
Review №67

This was my first experience with Bobs Pain & Auto Body but it was an extremely pleasant one. From the moment I walked through the doorway to this business until I was handed my keys after the repairs to my car were made I was treated with respect and they were extremely professional. They kept constant contact with me via text messages and this was very helpful to me. I never had to make one phone call to them checking on the status of my repair. I do hope I never need a body shop in the future but if I do Bobs Paint & Auto Body will definitely be who I contact if I do.

Cu
Review №68

Fast professional service,Im very satisfied with the outcome,and would definitely recommend them.

Lu
Review №69

Had a great experience and they kept me up to date the entire way. They are my number one go to now for any body work.

La
Review №70

I didnt know anything about Bobs and the service was amazing. I recently had a minor fender bender and the guy at the front desk made sure everything was taken care of properly! I was having problems with the insurance company he made one call and the next thing I know one of Enterprises drivers were there to pick me up. They take pride in what they do!

Ay
Review №71

Overpriced, tried to charge me twice what the actually car company was charging me. Not sure about the quality but the price if definitely way too high.

Sc
Review №72

Excellent customer service and they did a great job on my car in a timely manner. They also keep you updated on the status of your car.

Be
Review №73

One word awesome.

Je
Review №74

They did a great job on my truck!! 👍

Au
Review №75

Great service! I was stupid and got stuck in the mud. Bob was able to get me in touch with a gentleman with a mini excavator to save my truck. Very helpful, friendly, and quick service. Thank you!

Ch
Review №76

First off fantastic customer service. Had two of my cars repainted at Bobs, every time they have done a spot on job. Highly recommend!

Wy
Review №77

The person who is over the body shop acted like he couldnt help with my situation when it came to getting my car out their shop like paying them by the month until balance would be paid off

Ka
Review №78

These guys are GREAT!!! Had a wreck in my 2013 Nissan Altima, the car was nearly total out . Lucky I was sent to BOBs and I must say my car looks BRAND NEW Completely makeover .-Thanks GuysSincerely ,C.Bell

Av
Review №79

CAR NO BROKEN ANYMORE

Sa
Review №80

The staff was friendly and professional. My vehicle was finished when the staff said it would be.

Ma
Review №81

Great

Se
Review №82

Take too long to fix the car. Excellent work though.

Ch
Review №83

Excellent Service

Mo
Review №84

Great people to work with, and they do a great job!

Mi
Review №85

Great people work there

Ja
Review №86

Very good service

La
Review №87

I Would NEVER recommend ANYONE to come here. Rudest person Ive met. Even when you have an appointment he puts you on hold, and talks to people like they are a piece of crap. ZERO STARS

Bl
Review №88

They are quick and professional.

Mi
Review №89

Great service

JA
Review №90

Great job

Do
Review №91

Loved it

Hu
Review №92

Highly professional

Information
20 Photos
92 Comments
4.8 Rating
  • Address:83 E Plymouth Rd, Columbus, MS 39705, United States
  • Site:http://www.bobspaintandautobody.com/
  • Phone:+1 662-327-1221
Categories
  • Auto dent removal service
  • Auto body parts supplier
  • Auto body shop
  • Auto glass shop
  • Auto repair shop
  • Auto restoration service
  • Towing service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations