I just wanted to say thank you to the wonderful young lady that help us today. We came in to get our kids phone fix and we left with great results and very informed on what was done and things they found that we were not aware of. The best part was that We definitely got our money’s worth. I will definitely be coming back and I definitely recommend the Fix for your electronic repairs.

Eric was very professional and gives you very fast service. Answers your questions and don’t make you feel rushed. I will definitely going back if I crack my screen again. Hopefully I don’t have to:) but go see him if you need screen repair.

Got my iPhone XS Max screen fixed. I would definitely go again for any phone related issues.

Fast and friendly. Very helpful. A bit pricy, charge was 220 for front of my phone and an extra 20 to do the back so I did both. Grateful to have my phone back but didnt expect to have to pay that much.

I needed my screen fixed because it was cracked. The delivery for parts are usually the next day, depending on the part except on weekends. I was given an honest opinion about my phone and some of the design flaws I didnt even know about. The technician accidentally cut the wires for the fingerprint lock. Another part was order and fixed free of change. Ill definitely will come back if I have any other electronic problems.

Eric is amazing! I went into his store thinking that I needed to get my screen replaced because it was frozen and wouldn’t shut down. Being the honest person that he is, he showed me a trick to shut it down. It worked and he saved me $100+! I appreciate his honesty and not taking advantage of me. I will go to him first for all of my cell phone needs and highly recommend him for yours too.

Eric was extremely polite! He helped my mom with not 1 but 2 phones and explained everything in detail. He was kind with his words! I recommend him to anyone in need! Thank you

Went to get an older model Mac Book screen fixed because everywhere else told us an outrageous price. Took it to Eric at “The Fix” he took great care of us and the price he quoted was lower than everyone else. He was professional & knowledgeable, the store was very organized. We were even able to get the computer back early because the part came in early. I also appreciate the fact that we were able to get warranty with the repair.I would definitely recommend The Fix! Especially with helpful and friendly people like Eric!

I would highly recommend this place. My late husbands phone wouldnt charge. Of course our phone provider couldnt repair they only wanted to replace it. Luckily I found the fix so I can keep his phone as is. I would definitely go back

Enjoyed my expereince…came in for $30 ipad case and left with over $500 worth of stuff and much smarter. Thank you so much Eric and Juan.

Same day excellent service! Everything that was promised Eric delivered on it for a great price. The wait was at most 30 minutes for a phone that was completely split in half. A miracle worker at this best!

Had a pleasant experience at The Fix. My phone was fixed timely, and at the quoted price. I am very pleased, and will return, if necessary, for future visits.

Eric was super helpful and told me up front the issues I might have when repairing my S20 FE camera. Turns out, It was a cheaper fix than originally quoted! I am very happy!Michelle Almonte-Kaplan

The FIX was a big help, I really appreciate the status updates I was given about my repair. The owner is very friendly and knowledgeable. Glad I checked it out.

I went into the store today to get assistance with water and charging port issue with my iPhone. Eric went above and beyond to assist and fix the issue. I commend Eric for having me out of the store in no time with a fix for my iPhone. Excellent customer service also.

I mentioned that I needed my phone fixed right away. Eric was able to have the part I needed sent with another order so my part could come a day or two earlier. Once the part came in, he called me and I was able to get my phone fixed in 20 mins. Excellent customer service. Hopefully none of our phones break but if they do, I will be referring my friends and family there.😁

My issue with my Galaxy was quite complex and required multiple visits. My screen was the main issue. Paid for the screen to be fixed, and everything worked great after waiting the 30 or 40 minutes for replacement. The front camera ended up not working well due to something during the repair, and he ended up replacing like everything in the phone to get it working again for me, all for free. These are amazing people that own up to their mistakes and get the job done quickly and efficiently as possible. He even offered to put on a screen protector for me for the inconvenience. I work in the mall, so it wasnt a big deal to visit a couple times. Im glad I can take pictures with friends again. Its like a brand new phone now!

If you have water damaged your phone and think your phone is dead please bring it to Eric at the fix he will revive the soul of your phone. After looking at my phone I was told that they won’t even charge anything to clean the water and check if my phone doesn’t turn back on because water had reached the camera lenses. I got my phone back in working condition after a simple screen change. They explained me everything and were patient with all my questions and helped me retrieve my data too. Would recommend to go to fix instead of apple store. I went to apple store first and they told me that nothing can be done and I should buy new phone as this phone was damaged beyond repair.

I have been to many places to have iPhones and iPads repaired including the Apple store this place is the best they do great work at a good price and really take care of their customers

Awesome store! Staff is very courteous and professional! I needed a repair for my iPhone XS Max and they went above and beyond to help. They also have the best/cheapest price in the mall for a repair as well. I would highly recommend this store to anyone!

This place is great! Eric helped me edible my iPhone 7 Home Screen issue. He did an awesome job in helping me.

This place is amazing and very courteous! My son cracked his school issued Ipad and I took it in for a price check. 2.5 hours later the device was repaired and they explained the proper steps to take before resuming the use of the device. My son was able to attend his online class the next day without any issues.

This place is amazing! If you can, see Eric! He was totally honest. I thought I had a broken screen and what I had was a broken screen protector! The screen looked broke to me but he helped me and saved me a lot of money! I will definitely be back!

Had a phone replaced on a cell phone. The service was and professionalism was excellent.

My Iphone XS began to have a problem where it would constantly restart and then display an error message to plug in the phone and restore it. My computers could not recognize the device so I took it to the Apple store in Columbia mall. They told me there was nothing they could do and all of my pictures and data are gone (I dont use icloud to backup my phone - I really should though) and I should look into a new phone.I figured I should at least try a small fix before attempting expensive data recovery. I walked into The Fix in Columbia to see if maybe it was a problem with the charging port. Their associate quickly deduced that the port was working so it had to be a different problem. Eric, one of the managers, overheard the conversation and asked me to leave my phone for an hour to see if he could figure it out. He had my full permission to do what he deemed necessary - almost 3 years of pictures is priceless. When I came back he showed me my phone in perfect working order except for the faceID. He said that there was a problem with a component necessary for faceID, but when it was removed the phone worked fine. I was only charged $80 when Apple would have gladly sold me a new phone with no hopes of getting back my data.I will never buy an iphone or any Apple product again, and I will direct my friends here when their iphones inevitably break. Thank you The Fix and thank you Eric!

Super cool place, hundreds of nice cases, great customer service, very friendly and very professional!

Eric always looks out for my husband and I whenever we bring our phones in to be prepared. He is very professional and know what he is doing!!!!!

THANK YOU ERIC HE HELPED ME SO FAST WITH MY PHONE

Excellent service and quick repairs. Very personable service.

DO NOT USE THIS COMPANY THEY HAD ONE JOB TO REPAIR MY SONS SCREEN AND THE PHONE GOT LOCKED AND NOW IM HAVING TO RESET IT FROM SCRATCH EVERYTHING IS GONE!!! IVE BEEN DEALING WITH THIS ISSUE ALL DAY AND MY SON HAS NOTHING NOW THEY HAD ONE JOB!!!!!

They help me with my issue. My iPhone pro11 overheated and Verizion had to remove my protective screen. I had just purchased a new case and screen protective a week ago from here. I came back in they took care of me right away. Quick, fast and professional. I ended up purchasing another case. If you have an issues with your phone you should definitely come here. I’m a fresh manager for sams club and I look for great service anywhere I’m going to spend my money.

Great place to shop ..

I cant say enough positive things about the fix. They have helped me out twice now with my phone when Apple couldnt.

Got my screen replaced and it has never worked smoothly since. Typing on the touch screen is difficult and the first time around my front cam stopped working. went back to get that fixed and now my audio for phone calls does not work. I would not recommend coming here to replace your screens

This store is honest, quick and cheap! Very nice customer service and better then Apple “geniuses” they said the repair would be $319 so I left and went to The Fix and it costed $74. It took 15 minutes to repair the whole thing and I was very impressed on how it turned out. Left a $16 tip. :) Honestly, underrated store and would definitely recommend.

I had an amazing experience at The Fix. I dropped my phone earlier in the day and cracked my screen. I called around and The Fix was the only place that had the part the same day and fixed it for a price cheaper than I was quoted from other stores. I got this done all in the same day and it did not take long at all. Thank you all! I also strongly recommend this place.

All good

Went to the store to have Home button on IPad Air fixed and cracked screen on IPad Pro. Tech indicated that screen along with home button would need to be replaced on Air. Other than Home button, iPad worked fine. After repair took home and same day noticed not charging. Took back next morning. They kept it for a few hours and then was told it wasn’t their issue, it was a software issue. Refused to refund me. Took to Apple store in mall next day who told me it wasn’t a software issue. It was a hardware issue possibly triggered by screen replacement. Had to get a new iPad. Beware of this store. Both iPads repairs plus screen protectors were $412.

This place is incredible! It is affordable, fast, and the work is extremely high quality! I will definitely go back for any future issues!

I had a bad battery for my iPhone 6s Plus where it wasn’t even turning on. I went to the Apple store upstairs, waited an hour just for them to tell us that they won’t even touch it because it’s not turning on. I had passed The FIX store earlier so I left apple and went there. Literally in 15 minutes, the young man made sure the battery was the problem which it was. My phone turned on. He saved my phone, all of my pictures, saved me 10$ in the process as well. All for 35$. I definitely recommend!!!!

The customer service is awesome and the work exceptionally perfect in every aspect! Waiting time was most favorable as a skilled technician performed a surgical procedure on my device. Thanks𝑭𝒊𝒙 It!

Thanks a lot for fixing my phone issue. I went to three stores. However it was not resolved. You guys are really smart and helpful. Thanks again Sir.

Very professional, courteous and helpful and did a competent and speedy job for less than Verizon was gonna charge me WITH asurion insurance. I highly recommend! 👌🏽

This store is awesome. They are fast and cheap. Thank you guys.

Very honest and had my phone fixed in no time!!

This store is great and fast, they fixed my iphone x only in 10 minutes and it works perfectly fine, I’m also happy to have a guarantee on my new screen. Thank you guys

Best phone service in this mall cheap and fast

I found the phone case Ive been looking for in a long time. There are too many kinds and products for the high quality

Never visit againVery bad service

The worst place in this mall. Tried to charge me $140 for a iPhone 8+ screen replacement where every other place is charging $90. This place is a rip off.

Fast and the best prices in the area.

Really good service.

Best repair service!

Perfect jobs perfect people

Good enough 👌🏻

Best repair service!

Good service 👌🏻👌🏻

Good job, good price

Cool place

This is amazing.

You want an excellent and honest service, check out Eric at #TheFix at Mall in Columbia. Great guy, and very professional 👏. Thanks Eric.

Cleanliness 5/5A well-organized repair shop where everything has its place. Thats always a good sign.Professionalism 5/5Friendly, informative, and just overall pleasant. They knew who I was when I came back to pick up my repaired phone before I even said hello.Price 4/5The part I needed replaced is relatively cheap, $40 average, and the repair with parts went for $127.50. However, the repair was flawless and they got it done real quick---which is really the thing youre paying for. So overall, more than fine Id say.

Excelente servicio y amabilidad. Súper recomendado.

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