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StorageMart
4000 S Providence Rd, Columbia, MO 65203, United States
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Sa
Review №1

Very convenient and reasonably priced. I stored my stuff there in an outdoor unit from March-September and all of it survived the elements with no mold, pests, water damage, etc. Employees were always very friendly. Thanks, and keep up the good work!

Gi
Review №2

This is the best storage place in Como!! I kept stuff here over the summer and had no worries. Everything was exactly how I left it and the management team here is awesome. I felt very safe the many times I went there and it is a perfect location from campus!

Tr
Review №3

Great place to store your stuff and management is amazing! We have stored our travel trailer here as well as had a storage unit. The process was very smooth and having 24hr access to our things was great with our schedule. Michael was always very helpful and accessible when we needed anything!

Eu
Review №4

I went to purchase a storage unit and no one was there. I had to call the on the red phone 3 times and was told the manager was on the property and would be to the front in 10 minutes...I waited 35 minutes and no one showed. I then picked up the red phone and called again. I was told they couldnt reach one... I waited 10 more min. I then called once again and as I hung up a lady drove up and identified herself as Ursala...she apologized and said no one had called her and she was sorry that she forgot to put up the out to lunch sign.I was called that evening by the Mgr. and was told that I needed to put a lock on the empty unit before he left for the day as it was against the owners policy to have locks on every unit at all times. I got there and purchased a lock from him because he say they were cheaper than Walmart. He then headed to the unit where I put the lock on it. He spoke on safety and how well lit the property was. I return that night with my items and saw that it was not well lit at all. I had to use my high beams so they could see while unloading the truck. To say the least I will not go there alone when it is dark, because it is definitely not well lit!!They did have light on random units as the picture depicts but it was only in a few locations.

El
Review №5

Excellent facility—from start to finish they make the whole process very easy and efficient. StorageMart customer service is fantastic all around, but Michael (this location’s manager) is the best: incredibly friendly and helpful.

St
Review №6

I had an emergency car breakdown and had to store the car at this facility and have it shipped back to us a couple months later. The management at this facility was SO HELPFUL getting me set up and assisting with the pick up of our car. During a stressful time, I could not have asked for someone so kind and helpful.Additionally, this facility is clean, well maintained, and secure. It was a fantastic facility to store our vehicle at.

Mi
Review №7

Great Place! Excellent Manager! Efficient registration and check out! Make sure to get your own insurance on your unit! If not, theirs is not the cheapest! I’d store my things there again if needed!

Ca
Review №8

Michael was very kind and efficient.The storage space that I am renting is great in size. There is some kind of oil-looking substance on the floor, and what looks like cat litter. It wasnt addressed when shown the unit but there were other customers waiting to be helped, so he could have been too distracted and forgot.

Di
Review №9

I want to say that Micheal is one of the absolute best property managers Ive ever deal with. He is one of the most friendliness and dedicated managers Ive ever had the honor of dealing with. He makes sure your stuff is safe and very secure! If any is ever not right he does his absolute best to make things right for you while ur stuff is on StorageMart property! U wont find anyone any better then him. Ur stuff will always be completely safe and secure with StorageMart!

Ke
Review №10

My experience with this StorageMart has been great. Mike showed me the different units that may be available when I needed it and made sure it was a controlled unit. He watched for the size of unit I wanted, let me know when it was available and worked with me in getting the best unit for my needs. All units I saw were very clean, did not have any smell and adequate access. I defiantly will recommend this StorageMart facility to anyone interested. They will work hard to meet you storage needs. Awesome to do business with them!!

Mi
Review №11

We just finished a 2 month storage on two units. Michael was great to work with. He was friendly and professional. The app was extremely easy to use. Thanks for a great experience!

Br
Review №12

Excellent customer service!! Highly recommended! Would definitely rent from again

Sa
Review №13

Rented a unit for two weeks and it was the perfect size! Entry and exit was super easy and the workers were super helpful when buying boxes and renting the unit itself.

Al
Review №14

Great experience and amazing customer service! Missy was so helpful and kind.

Sc
Review №15

Michael the genera manager is a sweet man. It is not cheap but it is climate controlled and clean. Everything survived after being stored for over a year. Five stars.

Ol
Review №16

The property manager Michael was super helpful! I only used my unit for short period of time and had no issues cancelling my unit at time of move out. The leasing and move out process was seamless.

Wi
Review №17

Pretty pricy but worth it for the convenient location and excellent service. Michael made signing up incredibly quick and easy with his paperless method

Ja
Review №18

Very friendly and helpful service. Easy to work with!

Ps
Review №19

Had a great experience and they were very flexible and helpful!

Ni
Review №20

Very helpful staff and nice storage units. Didnt give them 5 stars because the price was so high, although we are in a college town in the summer, so prices/storage demand are high

Wi
Review №21

All I have done so far is call the number on the website. Missy answered and was so helpful, friendly, and knowledgeable, too. This will be so convenient for me to store some precious memories until I can move them to Texas.

Sa
Review №22

Excellent customer service by Mike. The place is clean and well secured. Definitely will come back for storage needs, strongly recommend.

Ha
Review №23

Ursula was incredibly nice and helpful! She answered all our questions and was ready to help us — give her a raise 😳

cb
Review №24

Great service, clean unit, and overall pleasant experience!

An
Review №25

Smooth and easy experience, highly recommend.

Ch
Review №26

This was my first time getting a storage unit and it was great. The staff was friendly and on top of it all. Before signing for anything they showed you the unit and made sure it was what you needed. It was a great experience.

Gi
Review №27

The General Manager (Michael) made the check in process as easy and painful as possible! When I first called looking for a specific size space, there were not any available. Michael took my name and number and contacted me as soon as he had a vacancy. I appreciate his follow up and follow through.

Fr
Review №28

Missy was very knowledgeable and helpful!

Em
Review №29

Started talking to Michael six months before our move. The two weeks prior to our move we experienced several logistics problems but Michael provided solutions and accomodations to make the moving of our items from another state to Columbia as smooth as possible. Cant say enough about his excellent customer service and dedication to helping his customers out.

Wi
Review №30

I do not have any storage experience outside of StorageMart, but all of my encounters have been very good experiences. Extremely friendly staff and clean facilities. Organization is of a level that is comforting when you are storing items of value. No hesitations.

Ja
Review №31

Easy move in and out process. The site manager was extremely helpful. Highly recommend for both long term or short term storage.

Ka
Review №32

Easy move in move out process. Gated storage. Very friendly helpful staff.

Li
Review №33

Needed a temporary storage area for my 94 Mustang until we located our new home. Michael was on top of everything during setup and after. Everyone was very courteous and professional the entire time. Thanks!!

Mo
Review №34

The customer service is amazing! I am a college student and they put my unit in a well lit area and that was super nice!

La
Review №35

I came in to confirm my rental through StorageMart and Nina M. Pemberton got me all set up! StorageMart has such an easily accessible website and the people there are super sweet and helpful. Super recommend renting through StorageMart!

Do
Review №36

Michael was awesome, got me in with no issues and cleared me out the same. The container was clean when we moved in and the staff was easily accessible even after hours. Very friendly, easy and clean. I would recommend to anyone with short term to long term storage needs.

Be
Review №37

My move in date was moved back due to COVID 19 and I needed a storage unit last minute. The reservation was seamless, unit was clean and the property manager (Michael) was super helpful. Felt very confident that my property was taken care of while I was away. Felt like everything that could go wrong with my move happened accept for this place. Thank you for making my stressful move just a little easier!

Da
Review №38

Property manager was extremely helpful and friendly. The unit was clean and swept out which hasn’t always been the case with other storage units I’ve rented. Highly recommend!

Am
Review №39

The manager is very polite and thorough and the facility is well taken care of and secure. Glad I found them.

Te
Review №40

Renata was very helpful!! She is a great employee so kind and welcoming!

T
Review №41

Quick and awesome service! Walked in needing a unit ASAP, the General Manager went through all of my options and explained everything! Was in and out in under 30 minutes AND gave me an awesome deal!! Highly recommend

To
Review №42

Professional staff really seems to care about the facility and going the extra mile to make sure youre happy. Well maintained, neat, and clean while making sure there isnt junk on the property.

Kr
Review №43

The site manager was very friendly and professional, and was super kind to me when I needed an immediate place to store my belongings during a long distance move. The storage unit was clean and in great shape, I never had any water damage or issues with mice/bugs, and I didnt feel worried about anyone breaking into the unit. Im really happy to have rented from here!

Al
Review №44

Have used this unit for a couple of years to store excess furniture and items. Staff always prompt and friendly. When I moved the last of our stuff out of the unit over the weekend, I got a call from the site manager first thing Monday morning (noticing our lock was gone) asking if everything was ok. He processed my check out over the phone - saving me a trip over there! I will definitely use again. The place is about as a secure as you can make a storage unit.

Ka
Review №45

Michael the Manager could not be more amazing. Moving is stressful and he went above and beyond (even opening early for us to unload). He was great and we have been very happy storing our stuff there.

Ja
Review №46

I just rented my first storage unit from Storage Mart and while it wasn’t a perfect experience, the customer service was amazing! Lucinda, who was pulled from another store, was just great! Smiled through some stressful situations and was always putting customers first! Great employee!!!! And the company sent a text with link to add storage Mart to your contacts WITH the code to get into the gate in the notes! So perfect! I so hope the rest of my experiences with them are as good as this was today!

Ma
Review №47

MJ had great customer service, was kind, helpful and accommodating for my family. It was nice to work with him.

Ju
Review №48

David was very thorough with explaining how everything works. Quick and easy process.

Br
Review №49

Nice looking storage units Michael the Manager is easy to talk to and work with.

Ja
Review №50

MJ was great! It was an easy and quick process to find a unit that was the right size for me!

La
Review №51

Great experience using StorageMart at 4000 S Providence Rd. Clean storage unit, super location close to campus, nice, helpful staff. Highly recommend!

Ki
Review №52

We rented a large space while living in cramped quarters. The folks there at StorageMart were very helpful, and our things were safely stored for the year they were there. Thanks to Michael and his staff!

Th
Review №53

Becky was amazing help and there website is so easy to navigate and use

Ju
Review №54

They found me a great rate for my storage needs. Very professional and a pleasure to work with!

Em
Review №55

Nina Pemberton was so very accommodating to us this past month. We had to move out of the storage unit and we were down to the last minute of her work day, she was patient and understanding with us. The property is very clean and safe. We had such an easy check out. Thank you.

El
Review №56

Great service. Used Storage Mart between moves during pandemic and always felt clean, safe and secure.

Wy
Review №57

Michael helped us to a great deal on a storage unit perfect for our size and pricing needs. Stress and worry free from the start!

Ka
Review №58

Nina was amazing with helping me get all checked in and walking me through the process. I felt welcomed and appreciated as a customer. Thank you so much!

El
Review №59

Nina was beyond helpful in accommodating my move. She recommended the proper packing box sizes & amounts and was able to secure a storage unit for my furniture between moves. She is honest, trusting, and gracious.Highly recommend!!

Ra
Review №60

Jordan was very helpful, thank you so much!

ni
Review №61

Nina is so organized! she made our visit amazing and super easy! would 100% recommend to a friend. the facility is super clean.

Je
Review №62

Nina was very very helpful and informative. Very friendly made our visit quick and stress free . Will refer friends and family to this location

Ab
Review №63

StorageMart was great!! Loved their help and flexibility! Thank you Nina Pemberton :)As a female I felt safe being there alone because everything was well lit and there were cameras everywhere.The facilities were wonderful. I wasnt nervous about leaving my belongings there in the climate controlled unit. Everything was clean and well taken care of! Great place :)

Ka
Review №64

Great Experience!!! 10/10 will continue to use the S Providence StorageMart for future storage.

An
Review №65

Renata was great! Great experience!!

Te
Review №66

Nina was Stellar! She was Helpful, Efficient, Understanding, and always with a smile on her face! Best experience with storage centers Ever! I will Definitely call her when I need storage space again!

Jo
Review №67

Nina was awesome to work with! She was super helpful and nice! The process was very easy.

Sy
Review №68

Nina helped me out a ton. Made every step SUPER​ easy. Immediate response he day after I applied. Originally had the wrong type of unit selected but she got me exactly what I wanted. GREAT place, heavily recommend.

Li
Review №69

Nina is very professional and kind not to mention very thorough. She was on the phone with me before I finished the reservation and today when I walked in she went through everything right away. Place is clean, well managed

Ca
Review №70

Getting started was fast and easy. Scott was a huge help and made the check in process very smooth.

Sa
Review №71

Very helpful staff! Assisted us in a unique situation and were super helpful and willing to stay late to make sure we had what we needed!!

co
Review №72

Had a great experience renting my first unit. Nina M Pemberton was so helpful and kind!! She made it so easy and actually fun!! 10/10 recommend:)

Ke
Review №73

Just went to get some moving boxes and the the blonde woman who helped me was incredibly friendly.

Br
Review №74

Nina was so sweet! She made sure that she walked us through everything perfectly! She even told us personal stories about her family, which made us feel very comfortable. Great customer service! Thanks Nina!

Ra
Review №75

Nina was very helpful. She helped us find the best deal for the time that we needed. She also went above and beyond to help us throughout the duration of our stay. She also has everything you could need to pack. We got all of our boxes, tape, shrink rap, etc from the storefront. Thanks again Nina!!

Me
Review №76

Nina was awesome and explained everything thoroughly. Thanks for the great experience!

Me
Review №77

We have rented units before from Nina and were very pleased with the entire operation. This time was no different. They are very professional, yet friendly and proficient in their dealings. We are moving out of state - otherwise we would continue renting from them. I will recommend Nina and Storage Mart anytime I can.

El
Review №78

Nina and her team were so helpful and kind getting started with my unit today! They are amazing!

Ta
Review №79

Nina was absolutely amazing!! She was so helpful and patient. Best Storage Mart experience EVER!

Ty
Review №80

Nina was excellent during my first visit to StorageMart! Very pleased with their customer service.

Ke
Review №81

StorageMart was so helpful for us! Even for a massive group like we had they were very willing to work with us and our hard schedule and unorganization. If you need to store something this is the place to go!

Ki
Review №82

Cassandra Valadez Gave Great Service, Also Answered All Of My Questions Perfectly And With No Problem. She Is One Of the Best I Have Ever Spoken With and Was Extremely Polite I Should Add. I Believe I Will Be Enjoying My Stay With Storage Mart

Sa
Review №83

Me Nina definitely is a rock star she stayed late so I can get my key what a God send!! Thank you ma’am nina

Mo
Review №84

They were super helpful when I was looking for some place to store my belongings in between leases! Nina was so nice and friendly.

Br
Review №85

When I called storage mart the lady that assisted me was named Cassie. She answered the phone with a smile in her voice and answered all of my questions! She has great customer service skills!

Fr
Review №86

Nina at StorageMart made the whole experience so much easier than I expected. Moving made easy, clean units, good times around

Me
Review №87

Scott Hill has been fantastic to work with, highly recommend this location!

Lu
Review №88

Renting was very easy and painless. Everything was ready to go when we got there and prices were fair! Nina was great to work with!

Ju
Review №89

Nina was a tremendous help getting us moved in to our storage unit. Clean and professional business

Je
Review №90

Nina treated me as if she knew me. She was very professional yet courteous. I would definitely recommend this business

Mo
Review №91

Nina was super sweet and helpful. She got me a great rate on my unit and has the best prices I could find on packing supplies. This is my second year renting from her!

pe
Review №92

A very fast, friendly, and efficient operation. The lovely manager, Nina, was friendly and very knowledgeable in all aspects of the rental process. She answered all my questions and clearly explained the policies of StorageMart.

Ha
Review №93

Nina was very helpful. Got me in right before they closed and made everything quite easy.

Jo
Review №94

Damon was such a great help and definitely gave us some laughs. Very impressed with the cleanliness of the 5x10 unit I am renting. 10/10 would recommend!

Du
Review №95

This has been a great experience. Units are clean and well cared for. Nina is incredibly helpful.

Di
Review №96

Convenient location. Facility neat and clean. Liked being able to reserve a unit online. Thanks Nina for making it so easy and for your friendly, caring way you have with people.

Ma
Review №97

Nina the general manager is so friendly. We have packages delivered almost daily that she keeps track of. The facility is always clean and maintained. I would recommend StorageMart to anyone!

Ca
Review №98

Our company has a storage unit that we use for our recruiting materials. Weve had the unit for several years. Although Ive never met Nina the property manager, she is always very helpful and professional when I call her on the phone. She is very prompt at getting the invoice receipts to me in a timely manner. We have never encountered any issues with our storage unit. Keep up the great work Nina!!!

Ba
Review №99

Nina was extremely nice and helpful. I would recommend StorageMart to anyone!

Ei
Review №100

I cant recommend this facility highly enough. Nina Page, the manager here, was so helpful in getting us the exact unit we needed. She was patient, creative and very helpful. I would recommend this facility to anyone and everyone. We have rented a unit much further out of town and paid much more. This is right near our home. Five stars all the way!

Information
26 Photos
100 Comments
5 Rating
  • Address:4000 S Providence Rd, Columbia, MO 65203, United States
  • Site:https://www.storage-mart.com/columbia-missouri/65203-south-providence-rd?utm_source=google&utm_medium=organic&utm_campaign=Google_LPM_0112
  • Phone:+1 855-238-9663
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • RV storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–2pm
  • Sunday:Closed
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