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Adam & Son Auto Repair and Service - Austin Bluffs
4365 Austin Bluffs Pkwy, Colorado Springs, CO 80918, United States
Comments
Ne
Review №1

This company is outstanding in more ways than I can put into words. They took my Ford Explorer in and replaced the transmission and used the Stranded Motorists fund to cover the cost. For a single mom thats also disabled that was a true blessing. It was a lesson for my older kids as well as my younger kids that true humanity lives through people you never know. Thanks Again Adams and Sons.

As
Review №2

I am so impressed by the treatment I received at Adam & Son! Not only did they fix the problem, they gave me a loaner car for free for the entire time that were working on my car! They are reasonably priced and very professional. I will be taking my vehicles here from now on!

Ed
Review №3

Very thankful for Scott G for setting up our fleet account with Adam and Son when our previous shop lost sight of customer service and quality repair.My advisor, Michael, was great at keeping me informed and I appreciate him being realistic about the completion time. My misfire was fixed right the first time and I was impressed with the thorough questions they asked of me while diagnosing. That kind of questioning often makes the difference between effective diag and successful repair and a frustrating “unable to duplicate the problem”.On another note, I really liked the text message updates that include the inspection report that you can view before speaking to the advisor. It’s nice to have time to see and understand before being on the spot to discuss. This gives them the ability to alert you about other recommended maintenance items without an uncomfortable hard sell.Basically it was a pleasant and respectful interaction.

Ch
Review №4

Called Adams and Sons 30 minutes before3 they closed with a batteryproblem and they said come right in and well see what we can do. I believe the tech was Tyler. They immediately determined my radio wasntturning off when I turned the car off!!! The rebooted and it took care of the problem right away. they also didnt even charge me for the excellent service. How refreshing to have a honest trust worthy business! They have a loyal for life with me! Highly recommend them to all my friends and family.

Vi
Review №5

Quick, professional and polite. They even offered to give me a loaner vehicle. I did have them revisit the detailing because there were a few key spots they missed, but they were happy to do it. Overall, an excellent job. The oil change was very reasonable. They did a full engine diagnostic, but their repair prices were a bit too high. If you want red carpet excellence and are willing to pay a little extra, you wont find a better place. I left off one star for the needed detail revisit and the high repair prices, but I still dont think youll find a better place in the Springs.

Li
Review №6

Everyone was so great. Went way above to find the part we needed. We got our car back sooner than expected. They kept in contact with us all along the way. They even contacted us a couple days after we got the car back to see if everything was still ok. Our car is working great. We can’t say enough about this place. We highly recommend it.

An
Review №7

They are excellent very professional and courteous n my air-conditioned works excellent

Bl
Review №8

They were all about money wanted me to spent 1500 dollars for a whole new exhaust system and all I needed was a muffler.they also said they didnt have have a welder

Ka
Review №9

Adam and Sons did a great job switching out my tires and finally getting rid of the death wobble I have been dealing with for 2 years… something the dealership couldn’t figure out even though it is under warranty. They were happy to fix my Jeep and accepted warranty work. They also repaired and welded my exhaust pipe which had damage from wheeling on some trails and I’ve had no issues since with the exhaust coming loose. Great prices and very friendly!

Za
Review №10

They did an absolutely amazing job. It was easy to find the location, easy to find the front desk, and it was extremely smooth when handing over the keys. A few hours later the vehicle was done and looked amazing. Honestly, it was one of the smoothest auto experiences I’ve ever had. Normally it’s a bit rough figuring out where to go, how long it’ll take, etc but not here. They also sent emails updating progress while it was worked on. Just a fantastic time all around!

Ag
Review №11

Dropped off my van, before I got home they had sent me a text and email where I could track it’s progress. They had it sparkling clean, detailed, vacuumed and ready at the promised time. Will definitely use them again!

Je
Review №12

Took my 2016 Ford Escape in to investigate an external rattle come from my left rear tire area. I told the technician that the rattle only occurs when going over bumps (but never when I brake), so I suspected a brake caliper issue. Technician called and said my shocks needed replacing, because they were making the rattling sound. Since I’m no mechanic, I gave the go ahead to replace my shocks for $600 (an up charge I guess was added due to rust??). Got my car back and immediately after driving off their lot, I heard that familiar rattle. Called back the very next day pretty disappointed in the fact that I paid $600 for absolutely nothing. Took my car back in and they told me they test drove the car a few times and heard the rattle but couldn’t identify its source. So they “tightened my license plate” and “items in my trunk” and the “rattle went away.” In disbelief at this service, I picked my car up and when driving right out of their parking lot, what did I hear?? Yep that rattle. Not taking my car back to these guys when I can’t seem to get the help I need.

Sc
Review №13

Was referred to them by another shop after they said the rear main seal on my truck was going out and causing massive oil leak.Their diagnosis was that the oil pressure sensor had backed out. After the part was tightened the motor was then inspected and no major issues were found. They even had it inspected the next day to confirm the leaks was fixed.The prices were very reasonable. The customer service though was best Ive ever had at auto repair shops.To add to the quality of customer service, 4 days later they texted to make sure I was happy with the quality of their work.

Br
Review №14

Daniel was great to work with: very professional, explained everything, and answered all my questions. Had a big repair needed (transmission replacement) and they got it done on time and everything is working great so far. Thanks Daniel and the rest of the Adam and Son team!

Me
Review №15

Employees are very courteous and accommodating. Explained all work that needs to been done in a manner that I understand. I was recommend to Adams & Son by Roberto from Grease Monkey on South Academy. I would definitely recommend Adams & Son.

Br
Review №16

I brought my work truck to Adam & Sons to get detailed. They did a fantastic job cleaning both the interior (the biggest challenge, since it had gotten very dirty) and on the exterior. The availability of a loaner vehicle while they worked on my truck was a great benefit as well.

Ga
Review №17

Fast service! The digital vehicle report is fantastic and helps make things clear and understandable!

ma
Review №18

I’ve been here a few times for car troubles/maintenance and they’ve always been really honest, organized and reasonable with me!! My car always runs 10x smoother than it did before bringing it in. They are also really good at communicating problems and pricing, so there are no surprises. They have also had a loaner car for me which was really helpful and most other repair shops don’t offer that. I definitely recommend!

Do
Review №19

#herstoryThe Stranded Motorist Fund changed my life! Having honest and quality auto care that I can trust is also life changing for a single mom!#strandedmotoristfund

Kr
Review №20

We dropped our truck off at this location wanting to update the look of our truck, and have the suspension and brakes upgraded.. The staff went above and beyond to make it happen, even when our parts we ordered online didn’t fit.. We returned them and reordered new parts.. I have to say they were fabulous throughout this ordeal even when it took several weeks to return and order new headlights... My truck looks great... Thanks to the staff and techs that worked on my Tahoe for a job well, well done!!!!

Da
Review №21

Currently the car runs fine. No issue with anything we brought the BMW in for. However, i do want you to know that the car was not ready to drive out on Friday when we were told it would be. The cover panels over the battery in the rear were not in place, nor was the skid plate remounted under the car. This was eventually done but only after I brought it to the service advisors attention. I would still recommend this shop to others for the service work but it seems the follow through needs some attention.

Bu
Review №22

I am absolutely blown away at the level of customer service and honesty from this dealership. The staff here and kind and extremely professional but they will also go out of their way to make the experience as easy as possible for you. They have made lifetime customers out of my family and I would recommend them to anyone!!! The warranty they offer with their vehicles is absolutely amazing and the service department is quick and knowledgeable. They wont charge you for things that you dont need and that is rare to see these days.

Te
Review №23

Took my 1995 Jeep Wrangler to Adam &Sons and asked if they would make it trail ready. I’ve owned this Jeep for 20 plus years and other than basic maintenance and repairs I hadn’t done a lot to it. I basically gave them the okay to do whatever it took to give me a Jeep that wouldn’t give me cause to worry about breaking down on the trails. Michael kept me informed of everything needed throughout the process including sending pictures and videos of everything that needed repair and also everything that didn’t. For all of the work performed I honestly feel that their pricing was very reasonable. I am very happy with this shop and will definitely be giving them my future repair and maintenance business for my Jeep and other vehicles as well. I’m excited to get back on the trails this year.

Jo
Review №24

These guys are extremely professional, transparent, and honest. I highly recommend

St
Review №25

Great. Honest. Doesnt ever seem to just get money out of me. Very trustworthy. Will continue going there and recommending them.

Ma
Review №26

So glad I found Scott Gil and he told me about this place. Best service Ive ever received from an auto shop.

Li
Review №27

I took my husbands truck here for detailing. Adam & Son did an amazing job! Throughout the day I received texts updating me on the status, along with pictures of the intake inspection. When we picked the truck up, my husband was very pleased, and said it looked brand new. Well definitely be back! Thank you!!

Sa
Review №28

Adam & Son auto repair is the best place Ive been for car repair in a very long time! Professional, helpful, friendly. Their waiting space is CLEAN, open, and welcoming. The after hours key drop/pick up system is fabulous. Another mechanic told me I needed a new engine. These guys were recommended to us as a 2nd opinion. Turns out, it was a spark plug issue, basically. Since then, theyve done a few other things and I will keep going back to them! A little story for you... A friend of ours recommended you guys and he was on the phone with Michael, I believe, and my husband was with that friend. Our friend mentioned that my husband was there and had brought our van in and Michael knew the van and my name and why we had recently brought the van in. My husband was so impressed!! Thanks for doing great work, knowing your customers, and being awesome in general! A text to Dan in response to his follow up about my recent visit. Thought I should share it.

Br
Review №29

Ive taken my car in for serves before and everytime I felt like I was getting scammed because of my lack of knowledge and sometimes the pushy mechanics. I came to Adam&Son because I purchased a car from them next door and the sales guy was amazing. Through word of mouth I gave them a try to take care of my Lincoln. I received text updates and pictures of the damage/leaks. Thats right. Pictures. They even have YouTube links to help educate and show you why its important. The cost of repairs for my vehicle felt pretty daunting, until I was informed that they can finance the repairs! Pay it off in less than 100 days and Im not paying interest. I cant express how much this small thing helped, and the pictures gave me peace of mind. They also offered a temp vehicle loaner while my car was in the bay, all I had to do is fill up the tank. If youre ever feeling stressed about vehicle repairs, or what a second opinion, I highly recommend you give these guys a shot at your business.

Da
Review №30

Im just sharing for future costumers plz check your loaner vehical before leaving there shop my wife was givin a loaner with no power steering fluid in no antifreeze and no washer fluid the pump seized on the highway and they say our fault would of loved to be a Costumer bt unfortunately will never do business again with this company and when I spoke to them months later to get a service done was just told because the pump seized on us was our fault

Gr
Review №31

Have repaired two of my trucks now and have always kept me in the loop, performed repairs to my standard, and stood behind their warranty when needed! Awesome and honest shop. Service advisors very professional. Highly recommend Adam and Son to repair your vehicle!

Je
Review №32

Took my vehicle in to get the windows tinted and detailed. Came back looking brand new. Had some stubborn water stains in my front passenger seat and they were able to get them out. Will come back here again! Highly recommend! Customer service is above and beyond.

Da
Review №33

The staff was so friendly and they are so professional. Matt did such a great job looking over my car and seeing what the problem was. They told me in great detail what needed to be done. I am so happy with Adam and sons I will use them in the future

T
Review №34

Knowledgeable, trustworthy, friendly, great customer service. And they have nice loaners. Would recommend to anyone that needs any type of vehicle serviced.

Na
Review №35

We had to coordinate service from a long distance and throw in a warranty company. Adam & Son staff were polite, professional and kept us in the loop throughout our cars stay and dealt with the warranty company. Probably one of my best if not best experience with a mechanic!!

Pa
Review №36

My friends daughter needed a car. As hers was getting fixed. They gave her a great deal.😃

ro
Review №37

Took my Toyota there with all the idiot lites on. Took care of it all...Im sleeping better now!

Me
Review №38

Ian went out of his way to help me!! After an unfortunate mishap he came and helped me and made sure I was taken care of!! They are fixing my car and gave me a loaner so I will have transportation!! Ian was very helpful!!

Ch
Review №39

Adam and Sons made my car look brand new! Didn’t try to sell me what I didn’t need (carpet cleaning) so appreciated their honesty. Cleaned out all the compartments ...very thorough.

Ch
Review №40

No ability to give a quote w/o seeing the car. Even though there is a quote option on this very page/link. The individual answering the phone, while maintaining a modicum of professionalism; very apparently was losing his temper. No Quote, NO BUSINESS. --CheersEdit: To the managers credit, I did get a call back indicating at the very minimum a stern conversation took place with the employee in question. Ive adjusted the rating from 1 Star to 3 Stars, I do appreciate the actions the manager took as well as the phone call and response to this review.

Ch
Review №41

I had them inspect a truck that I was seriously considering to purchase. They delivered a very easy report that is color coded and includes pictures, I totally loved it! They also didnt play around with pricing because Im a woman, they have me a list of the issues and the repair costs and they were actually reasonable.Adam and son caught a couple of serious safety concerns that could have had very serious consiquences for us because we will be towing a 15000 lb 5th wheel. one of the issues caught was really old break fluid. It may not sound like much, just a maintenance issue right? Wrong! The copper gets eroded into the line over time and can affect not just your breaks but it is also connected to your power steering and can potentially cause both to go out at the same time! Can you imagine driving a 40 15000 lb trailer on the freeway and suddenly you cant break or steer? It very easily could have cost lives. The dealership I was working with refused to fix the safety issues and even said they were going to sell to someone else as is. So Im now asking Adam and son to help me look for a truck that will work for me because they have proven their integrity and professionalism. Im looking forward to doing business with them in the future.

Be
Review №42

They are phenomenal. I love the step by step updates they text me with. Also they let me use a loaner vehicle while my tires got done.I will use them from now on! Great company!

Ti
Review №43

My truck didnt start one day I had a mobile mechanic diagnose it said it was the timing chain cost would be 2800 I towed it to Firestone same results they referred me to Adam and son they did many tests after 7 weeks it turned out to be the computer which all the testing parts labor tow fees I was happy to pay 2100 its got more power they were ready to pull there hair out and give up it was definitely a challenge but they figured it out I will be taking any future problems to Adam & son

Ro
Review №44

Took advantage of the free alignment offer. Expected a pre or post service sales pitch for additional repairs. Pleasantly surprised there was none. The work was done quickly and professionally. An expensive alignment done for no charge for real. As a homeless vet and senior living in my car, this was unbelievable. So grateful. Thank you Adam and Son.

Ti
Review №45

I took my Range Rover Sport to resolve a ongoing suspension issue that was only getting worse. The team carefully diagnosed my issue, after reviewing the diagnosis we agreed on a suitable resolution. We just completed a 16-hour round road trip to California without any issues... the ride was smooth at a great price. A good use of technology to keep the customers informed. I got a follow up text from the owner after the work was completed. Great Job!!

Jo
Review №46

Great staff with outstanding service. All the work was done exceptionally fast. Highly recommend this place for all auto repair or concerns.

Ma
Review №47

Excellent service and communication! Techs and office staff are very thorough and friendly. Would definitely go back for repeat business.

Ja
Review №48

Took a long road trip and the car went into limp mode after 9 hrs of driving. Scott (service advisor) was very attentive to my concerns and made sure to keep me up to date. The mechanics there tried everything they could to replicate my car issues that only happened after a very long time of driving. They checked everything they could think of and at a reasonable price. I was only in town for a week and they took care of my car so i could enjoy my short vacation. Car was fine on the return trip. would recommend

Li
Review №49

I love Adam & Son no matter which location you use. When your car is having issues your already off the edge with emotions. They are super helpful and not trying to RIP you off. They give you the facts about your car and they keep it real. Very helpful and they are so nice. This is my go to peeps for car everything! Thanks guys!

De
Review №50

I was kept informed of the repairs, They provided me with a loaner vehicle while repairs were done.

Jo
Review №51

The staff was professional, conscientious, and courteous. My 3-year old VW looks brand new both inside and out. Most highly recommended in every way!!

Jo
Review №52

Best auto repair shop Ive ever been to. The level of customer service is unparalleled. Ill never bring my car anywhere else. Thank you for taking such great care of me and my car!

Ta
Review №53

They did a great job with my detail... my car looked as good as it did when I first bought it. Friendly staff, too.

Ki
Review №54

Wonderful customer service! Honest and competitive, offered a loaner while the work was being done. I will return without a doubt!! Thank you Adam & Son

Ch
Review №55

I brought my car to Adam & Son for detail today. Everyone I talked to at the shop was pleasant, friendly and very professional. I was given a loaner car to use while my car was left which was very nice. I was still able to do all my errands on my day off.When I picked up the car it looked amazing. Carpets, seats, dash and entire exterior was great. I would recommend Adam & Son to all my family and friends

Jo
Review №56

Adams & Sons is awesome. From dropping off my daughters broken car to the outcome, I cant recommend them enough. Micheal at the Austin Bluffs location was very informative and very knowledgeable. Will be taking my car there again.

Mo
Review №57

I had to have my jeep towed in from Firestone because it wouldn’t start and Firestone couldn’t tell me why (computer errors?) Adam and Sons offered towing and a free basic diagnostics (there are multiple tiers of diagnostics, and I ended up needing a tier 2, but it was still way cheaper than a diagnostics at a dealership). They were able to identify the issue and called + texted me with updates, photos and pricing before starting any work. Since I’ve gotten my jeep back, it’s been running great, and the repairs didn’t cost me an arm and a leg, AND they let me drive a loaner while my car was in their shop. Super grateful for the painless experience, and for their friendliness and professionalism throughout the process.

He
Review №58

This was my first time using Adam & Son Auto repair and I was very pleased. I have family members that recommended them to me so I figured I would give them a try. The office was clean and I was greeted immediately upon walking in. I dropped off my car and was kept informed through both email and text the entire time. I was given a loaner vehicle while my car was being repaired. I will definitely do business with them again.

Do
Review №59

Honest and thorough job looking at issues and replacing the steering rack in my Envoy. Very reasonable people willing to work with me to figure out what’s best for my financial situation. Their loaner car program is fantastic, was able to get around town for the couple days it was in the shop, and no extra fee imposed. Brian did a great job working with me and Gabe did excellent work on the vehicle, both made the whole experience a lot less stressful. Would come back for future major repairs.

Ka
Review №60

Very professional and offered a complimentary loaner vehicle! They were able to figure out what was wrong, order parts, and fix the problem in one day!

al
Review №61

They were very professional and communicated by email and text. Since I was at work that was very convenient.

Sa
Review №62

Outstanding interior auto detailing! My mid-size SUV was stained and dirty with the residue of two teenagers and three dogs. In order to get it ready for sale, I took it to Adam & Son with a Groupon deal. After assessing the job, they told me what the cost would be to shampoo and really clean the car. I agreed and could not be happier. It looked amazing. Dog hair, stains, marks, etc. were all gone. Clean, new-looking car! Thank you Adam & Son - Sam JW

La
Review №63

The service I received at Adam and Son was a seamless process. I was informed every step of the way: from the day I turned my vehicle in, when the new parts were ordered even when I can come and pick up my vehicle. Absolutely the best service.

jo
Review №64

They did a very good job on my 2015 GMC truck,had front end alignment done after new tires were bought,Very nice people working there,very clean place,got us in on time and got it done!

Se
Review №65

Brian was very friendly, professional and accommodating throughout the whole process of getting our Suzuki repaired. The garage even went the extra mile to try and save us some money by machining a part rather than replacing it outright. I thoroughly recommend Adam and Son, and will be using them for sure in the future. Also, a thank you to the tech, Tracey, who did a quick, excellent job.

Ge
Review №66

I had my Lincoln Navigator repaired here at the Austin Bluffs location and from the time of drop off to the time of pick up I was informed all the way through the repairs process from start to finish. My vehicle was under warranty and they got what needed to be replaced by being upfront and fought for me to the place that I held my warranty at to get what needed to be done. Dennis is the most friendly and courteous person Ive dealt with in all my times in the Auto Shops. I will be coming back to have other vehicles repaired here

Ta
Review №67

Very friendly fast and professional.

Ti
Review №68

Adam and son exceeded my expectations. Another auto shop gave me an estimate for way more than I needed. Brian and Ethan at the Austin bluff location are honest and trustworthy. They are now my families shop. Thank you for the great work.

sh
Review №69

The lady that helped me was super helpful and sexy

An
Review №70

They said they do free diagnose, unless I authorize the cost of charge!Only $59.99 for Serpentine belt.I said, yes!And then some other problem they said it will cost $270And I said, yes!To run my car on the road the total will be $1419.Professionally cheating people with a great customer service!I’m not the first person, PLEASE READ ALL ONE STAR REVIEWS!I paid only$550 to run my car!How come almost all five star customers gave rating to YOU ONLY!( one customer one review!)I BELIEVE 2%one star rating is the only genuine!

ja
Review №71

I worked with Scott and he was very professional and easy to work with. They were able to diagnose the issues with my Subaru and do the necessary work. I will definitely be using them in the future.

Te
Review №72

Tried this shop because if others great reviews and I’m so glad I did!! Courteous, Professional and kept me in the loop 100%. I love the feature that shows you exactly what they found that needed work on the car. I had A/C service performed and am happy with the repair.

Ca
Review №73

Fantastic service! I really appreciate the updates, as the service was being performed. Sophia was very informative and helpful along the way.

Br
Review №74

This place is top notch. Their staff has an integrity and honesty that is hard to find these days. Their service manager, Brian Simpson, is simply the best - his patience with me as he describes things I clearly dont understand goes above and beyond any mechanic Ive ever worked with. Theyve never tried to pressure me into anything, if they recommend work - they explain it, they have pictures and they have ideas. There is no other place in El Paso County Id take my vehicles to.

An
Review №75

The company went south when they started shady dealing with their cars. Work might be good, but I would NOT buy from them. They take shortcuts that are not safe! I know this for a fact or I wouldn’t state it!!Service wise, they ARE effective, which is why I’m leaving 2 stars!!

Jo
Review №76

I love adam and son they all are friendly,great fair prices and honest I definitely would and will recommend them to anyone. Jeff the sales man & Tony the manager gave me a fair & honest good price on my Hyundai genesis and Sofia and the whole service team is awesome.

Ch
Review №77

Repair pricing these days is mine blowing, but they were better than the other 5 quotes and the work was spot on. Thanks!!

Ta
Review №78

We were referred to Adam and Son from Valvoline because they told us we appeared to have an engine leak. When we told Adam & Som that’s why we came to them they had to do a thorough check and discovered it was souly our power steering fluid leaking everywhere, they easily could have told us it was actually an engine leak since Valvoline already said that’s what the thought it was. They didn’t take advantage of us like we’ve experienced with other places which was really nice. They gave us a free loaner car, no questions asked while they worked on our car! That was something we hadn’t experienced either and it was so helpful. Everyone we worked with or came in contact with there was so kind and helpful and patient with our questions. We worked with Sophia from the moment I walked in till our keys got handed back and she was so sweet and explained everything to us so we felt comfortable with them doing our work. We have a new place we’ll only be taking our SUV and truck to from now on!

Ch
Review №79

Adam & Son installed Air Conditioning in my 1987 GMC Jimmy after two other shops said it couldnt be done. Not only that, but they did it in a week, whereas I was expecting a two to three week turnaround. Received the vehicle back cleaner than I dropped it off, with everything working great. Communication was excellent throughout the entire process, and technicians were responsive in answering any questions I had.

Je
Review №80

I had an amazing experience working with the team over at Adam & Son. Brian helped me from start to finish and was extremely attentive and knowledgeable. I had my brakes go out and pulled in very frustrated and worried about the damage to my car. Brian helped explain the best course of action and and walked me through the damages and repairs step by step. They even gave me a free loaner car so I could get around and to work, while my car was in the shop over the weekend. After I got my car back, Dan, the owner, even messaged me to make sure I was still happy with the work done on my car. I am very happy with the repairs, as well as the service provided during and after. I definitely reccomend them!

Be
Review №81

Very great customer service, cleaned my car very well

Za
Review №82

Transparent pricing and billing, good employees and great service. Will be back for sure

An
Review №83

On vacation and to see my kid. We had the oil changed and were advised to hit up Adams and Son. They are INCREDIBLY nice and performed a free diagnostic. He then explained everything that was wrong and was upfront with the cost. At no point did I feel pressured to purchase a service I didnt need. They also included a loner car. There just arent enough words to explain the kindness and customer service. I would bring my car, truck, motorcycle, or anything else I own to Adams and Sons.

Ju
Review №84

I have been to Adam and Son first at Briargate location and this time to Austin Bluffs. Each experience was great. They explained my car’s problem in detail and told me what it would take to fix it. The price they quoted was what it ended up to be. They are precise, friendly and professional.

Ju
Review №85

Did a great job working on my suspension. High quality shop. Scott F. was very helpful

By
Review №86

Very professional, courteous.They go above and beyond to make sure you understand what is wrong with your vehicle, and make sure you understand the work the mechanic will be doing as well. I will continue to bring my vehicle to Adam & Son Auto Repair. I highly recommend them, given a go you wont regret it. Thanks Adam & Son Auto Repair for your superior work!BYRON BURNS

Je
Review №87

A+ detail best i have seen in years... Scott gill took care of us from start to finish and made it easy and work was top notch ... highly recommend

Al
Review №88

Big thank you to these guys for fixing my Subaru Cross Trek wheel stud on short notice. They did a great job and were very professional with my girlfriend, who is not a car expert by any means. I’ll definitely return for future services.

ch
Review №89

Helpful service and friendly

Je
Review №90

Very professional. Did not try to upsell me on services I did not need even when I asked about additional services.

Aa
Review №91

Well it all started with a belt squeal that started around January. I found Adam and son in May through another shop and they did a walkthrough of how the process would happen. Best costumer service I have ever received from a shop. My truck was done in a week with daily updates on what was being done. Very professional the entire time. I could not have asked for a better shop. I have already recommended them to multiple friends.

Je
Review №92

From the minute I arrived they were very professional and customer friendly. They let me know step by step of what was going with my car. The staff was awesome.

Br
Review №93

Brian was an excellent service provider. He did his due diligence to look for used parts in order to help me save on the costs and was very informative. Also the ability to have a free loaner car is unmatched for any other facility in the area. Definitely recommend.

La
Review №94

Great job detailing my car. Will use again

Sc
Review №95

Top notch customer service and performed a variety of services for me. This is a wonderful place to work with a phenomenal culture.

Al
Review №96

They pay to have their negative reviews removed from Google. I took my nissan frontier into them for power steering issues. Keep in mind I have a very good extended warranty company that would cover OEM parts. This service center charges an arm and a leg for their repairs but dont use OEM, they use cheap aftermarket parts that dont perform as well to cut costs and make maximum profit! My steering kept locking up on me so i took every necessary precaution to fix it, after everything I paid my steering is now worse then it was before. When asked to fix it, they put in a different aftermarket part and said if that doesnt fix it theres nothing else they can do. Im now dealing with steering locking up when I put truck in reverse and while parking. Since they warranty their work I cant take it anywhere else to get fixed under my personal extended warranty. Thanks for throwing cheap parts that dont work into my truck, taking my money leavingme in worse condition! Will never recommend this service center!

Ri
Review №97

Interior detailing. Shampoo seats. Looks new!! Awsome job. Friendly staff will use them again!!

Aa
Review №98

Very honest repair company. Brought in my car for multiple issues and they were straight forward on what needed to be done and what could wait.

Si
Review №99

Very expensive to repair, and problem is still not completely fixed. Weary to call and have it fixed again because it took two days for them to even get the door panel off and diagnose the window issue and then another day to fix. I dont want to be without my car for 3 more days because they didnt do it correctly the first time.

Ba
Review №100

I came in because I saw an ad for free oil change for healthcare workers and I work in a pharmacy. It couldnt have come at a better time too; since the income of my roommates has decreased due to the outbreak we werent able to afford a much needed oil change. The staff was extremely friendly and helpful, they even emailed me a very detailed report of a diagnostic test they ran (also complementary) and I plan to return to fix the issues they found. I very much appreciate the appreciation shown to healthcare workers at this, a troubling time for all of us.

Information
100 Comments
4.6 Rating
  • Address:4365 Austin Bluffs Pkwy, Colorado Springs, CO 80918, United States
  • Site:http://adamautorepair.com/
  • Phone:+1 719-309-2266
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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