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Discount Tire
101 E Roslyn Rd, Colonial Heights, VA 23834, United States
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J
Review №1

These guys are on point, I told them what my wife wanted for her Jeep and they knew exactly what to do. Jeep came out looking awesome. Very knowledgeable crew, awesome customer service. I highly recommend this location...

Am
Review №2

I picked up a nail on my tire sidewall over the weekend......I went to Discount Tire on my lunch break....not only was I greeted at the door, they had me in and out in 30 minutes. I love this location, SUPERB customer service!!! Mr. Trip was just AMAZING!!! I will always use Discount Tire...you never disappoint!! THANK YOU!!

Re
Review №3

Had a nail in my tire and figured I’d have to just drop my car off for the day while at work. Instead they were able to start working on patching the tire as soon as I pulled up. They have a friendly staff and had me out quick. Must appreciated!

Ju
Review №4

These guys here are the only ones Ill do business with for car tires. A year or so ago my wife needed two tires on her car. The price they gave me was so good that I just bought all four. Fast forward a year and a different car. She had a tire that I couldnt find the leak. I took it to them, they found it, plugged and patched it and sent me on my way. Free of charge. This kind of service is how you gain loyal customers. I send everyone I know here for tire service.

Da
Review №5

Visited this Discount Tire while out of state.Had no issues with rotating and balancing my tires.I stopped in without an appointment, but they quickly got me in. They were able to quickly pull in my vehicles information.Courteous staff and fast service

Je
Review №6

Consistently great service. I’ve brought my cars here for years, but recently brought my Class C RV in for six new tires. Everything went perfectly including putting my valve extensions for the dualies in the back back on. Everyone here has a great attitude, friendly and with a great work ethic. Can’t ask for more.

Sh
Review №7

I have used Discount Tire a couple of times and each time their customer service is amazing! From the time you call the store and get a friendly greeting, and knowledgeable information from the staff, till the time you finish your business in person, in a better than timely manner. Each staff member, not just one but all, are courteous, helpful, and friendly. They acknowledge each person as soon as they enter the store. I dropped off a tire to have the one I bought from them put on the rim I brought in. The store was very busy and I was told about an hour wait, we told them we would go shopping and they said they would call us when the work was completed. We got a phone call 15 minutes later saying it was ready. Talk about service!!! Theses guys are on it!! I highly recommend them for all tire services you may need.

Ki
Review №8

I was pleased with the service. Reggie was friendly to me. The shop was busy with many people and I didnt have any appointment. I ended up with 4 new tires within an hour and half. I definitely will go there again.

Bi
Review №9

They only do tires, but they do tires really, really well. Ive dealt with them for replacement tires before but today was different. My wife picked up a road hazard at work yesterday. We swapped vehicles for today and I took the car to Discount Tire for a patch or replacement. When all was said and done they patched the tire, FOR FREE, aaaaand said that my wife should come by once a month to have all the tires checked for further debris.10/10 will go back again.

Ro
Review №10

This place is Fantastic!! Excellent Service and you always feel like youre getting a great deal. Highly recommend.

da
Review №11

Great as usual. I got their and walked in and told them I needed a couple tires changed and they took my info. Then I unloaded my wheels and tires and was done in about 40 minutes, other customers were already ahead of me. Will always get my tires changed here.

Ak
Review №12

Nice friendly guys. Good service. Get you in and out as fast as they can.

Ro
Review №13

Service was quick and excellent!!! Workers are genuine and really look out for you and your vehicle. Highly recommend and if I need tire service I’ll come here first.

Fe
Review №14

Every single time Ive been to Discount Tire they have been awesome! I purchased new tires from them, go every few thousand miles to get them rotated, and I recently had 2 nails mess up one tire. The staff got me in quickly and replaced the tire no issue. Wonderful experience and I wont go anywhere else.

Tr
Review №15

Nick... hes my tire guy! And he should be yours too! He was professional, very thorough with his recommendations and he owned the moment. He said he wanted to be my tire guy and he got that title. Thank you!

Jo
Review №16

Great service. Unable to get the tires I ordered so they gave me a better tire at a reduced price. Joshua My installer went above and beyond with quality and polite service

Sw
Review №17

Went to discount tire Friday 12/11 and realized that my driver side front front rim center cap has been cracked Saturday morning. Went back to discount tire 12/12 and they said they’ll order me and new one on 12/14. But today on 12/13 I realized that my passenger rear is also cracked and I’ll have to wait until Monday to tell them they might as well order two center caps for my wheels.

Pa
Review №18

Pleasant staff, very courteous. Pricing was great and service was awesome. Overall in and out in 45 minutes with an appointment set. Will definitely be coming back for my next set of tires on my other vehicles. Also they offer military discount to both active and retired service members at the one I went to so thats a plus as well.

To
Review №19

Best tire shop,very professional and fast service. Price is best too

Ch
Review №20

Got in quick, got out fast. Stopped by to get a tire plugged. It was FREE, I did not even buy my tires there. I will be needing tires soon, Im going here. They treated me like a paying customer. I tried the online tire thing TWICE, both times it was a pain in the butt. Dont save $50 buying online tires, it will cost you later, I know.

Ch
Review №21

Jeremy was extremely helpful and kept me informed about what rims I was looking for, looking forward to doing business with him.

Di
Review №22

Were able to get me in and out in under an hour with no appointment.

Ju
Review №23

The people that work here are very curteous and very customer oriented. They really care about your business. They will always have mine and my familys.

ni
Review №24

Great service despite a tiny misunderstanding per the website that says order tires online, make an appointment, and drive right up to the bay when you arrive. That part is not true. But you can stay in the car while you get your tires changed. I strongly advise against this if loud noise causes you anxiety. Anyhow, the store manager was very helpful and knowledgeable. He confirmed my appt, came out and got some info from my car and let me know I was next. They got me in, changed my tires and I was done in less than an hour.

Ru
Review №25

Excellent prices and with Excellent Customer Service and Care. Speedy tire installation along 5 star delivery when finished.

J
Review №26

2 years ago I bout a set of 4 premium tires from the Williamsburg location, since then, I have been in to three different locations for repairs and am wowed by the service at every visit. The warranty is well worth the $15 per tire cost.

An
Review №27

In the middle of traveling from florida to new york, had a flat and had to a get a new tire and they were able to squeeze us in right at close to get us a new tire and get us where we need to be. 10 mins and we were on the road. fast and friendly team, great experience!

ch
Review №28

Absolutely the best discount tire that I have been to. My tire was patched and my tires were rotated for free! I was in and out In less than an hour!!! They didnt try to persuade me to buy a new set of tires.

Pa
Review №29

I love discount tire. Everyone is so nice and got me a new tire in record time. It only took 30 minutes. Please give them a try.

da
Review №30

I recently drove my truck and trailer from Florida to Nee York. On interstate 95 I got a low pressure tire warning. I pulled into Discount Tire and they found two nails.The tire was fixed quickly and to my surprise it was free of charge. The facility is new, the staff is accommodating, caring and professional. I can’t imagine quicker or better service. They helped me in my time of need and I am very thankful for their help.I highly recommend this company and particularly the good people at the Petersburg Virginia shop.David Paulsen

Al
Review №31

Friendly fast service . Knowledgeable tire associates . Good prices. Prime location

Er
Review №32

Great customer service and prices! I called prior with lots of questions and they were able to assist. On the day of service, they got me in and out quickly.

Cr
Review №33

Fantastic service and price on tires

Ki
Review №34

The staff was very diligent. I made my appointment online and when I arrived I had no wait time. I was back on the road within 45 min to 1 hour.

Fl
Review №35

Great service, and great prices, best experience with a tire shop in a long time, highly recommended.

Pe
Review №36

Great job replaced tire no charge cant beat that. Warranty worth it.

Vi
Review №37

Absolutely wonderful group of people.. Answered all my questions and were very quick at getting me on my way.. Kudos to you Nick G

As
Review №38

I had a very annoying slow leak that for the life of me, I couldnt find. They got me straight for now and also know what long term steps may need to be taken on my actual wheel. Nick was the technician. He was so personable. All the staff seems to have incredible energy. Very friendly and knowledgeable. Seem to genuinely care about their customers and the work they do. I was amazed watching their speed and their ability to work together. From the phone call to make the appointment to backing the car out, 100% satisfied! Thanks guys!

La
Review №39

Tripp was super nice and helpful! Thanks guys yall are great!!!

SR
Review №40

Would not go anywhere else. Always friendly and not pushy like other places. Highly recommend. They do not push you into buying something you do not want.

Dw
Review №41

My low air signal came on this morning in my work van, I took it to Discount Tires in Colonial Heights, they immediately checked and put air in all my tires. The representative stated if something was wrong with the tire they would fix it free, it had a medium size screw in it, and ofcourse they forced it for free, if you have tire problems take your vehicle to them, they will take great care of you.

An
Review №42

The team at the Colonial Heights Discount Tire puts customers first. I called first with an idea of what I needed. The sales representative (and manager) I spoke to, Jesse, was patient with me and genuinely wanted to understand what I needed and wanted. He took the time to discuss many options which ultimately resulted in my decision to visit the shop in person.The facilities were clean and accommodating. The staff was friendly and most importantly no one was pushy to sway my decision for the sake of a sale.The rest of the staff was supremely helpful. They test fit the tires, let me visualize the two I had narrowed down with their help on my vehicle, and presented me with the facts to make my decision. Completely free of pressure or urgency. It’s remarkable to feel so at ease and comfortable in a business. The team and staff made me feel as if I was visiting friends and had my best interest at heart.My experience at Discount Tire has earned and won my business.

Ki
Review №43

They are always super friendly and super helpful, turned my bad luck day into a smile

Te
Review №44

In and out in an hour. great service and very nice employees 👍

Pa
Review №45

They are very friendly and willingly to help if in a pinch

De
Review №46

The staff there is always nice and professional. They are very quick as well.

An
Review №47

I called ahead to make sure that the tires I wanted were in stock. I was able to get 2 the same day with the assurance that there would be more available on Wednesday. Sean was so pleasant, helpful and knowledgeable about the product and services. I arrived early for my 1:45 appointment, but they were late getting my car. I was assured work would be completed by 3pm and they beat that goal. Over all I wouldrecommend them and I will be back for another tire.

Ma
Review №48

This is a great place to get your tires put on. They did me right. Really reasonable prices and super nice. I arrived at 8:00am at opening and I was taken right in. My car was done in less than an hour

Br
Review №49

Excellent customer service! They were very busy, but was still able to work me in and fix my tire! Definitely recommend!

Du
Review №50

Ive been coming to Discount Tire for 3 years. There service is impeccable. I would trust no other business for my service.

Le
Review №51

Extremely courteous customer oriented staff

cr
Review №52

It was a pleasant visit and great hospitalities.They worked very efficiently.

Mi
Review №53

I had a low tire pressure warning while on 95 North. Pulled off the exit ramp into their facility. The tire had a nail in it and was repaired with an hour, and they were busy. First class service!

Ki
Review №54

Discount tire was once again amazing. I Brought my vehicle in to get a tire repaired and found out the I needed a new tire. I have the road hazard but they didnt have the replacement tire in stock. Since my spare was not trustworthy the gave me a loaner tire until my new one comes in.

Ta
Review №55

Thank you for excellent service and integrity! My bf recently brought two trailer rims to have tires mounted. The tech accidentally cracked one and reported it promptly and replaced the rim free of charge. We tow this trailer behind a motorcycle and a crack could be dangerous! Thanks for keeping us safe!

Le
Review №56

Great service great place to buy tires

Lo
Review №57

Im once again so impressed, brought my sons car in today 1 hour before they closed,no appointment, and they all jumped right on it within 20 min. Love how they work as a team and are all very professional acting and professional looking! 😊 Recommend to everyone!

Pa
Review №58

Great prices and customer service!

An
Review №59

I worked with Kerry, he was very professional and courteous. They didnt have the tires I wanted in stock but they were able to get them for me the next day. I was only there for about half an hour when I came back to get them mounted on my wheels.

Ja
Review №60

Courtesy to the max. Professionalism, clean and covid ready. Tires are good and the guys are knowledgeable about their products and jobs. Worth the money.

Am
Review №61

Very professional!! Did an excellent and fast job! Kept me informed at every step. I would highly recommend them for your tire needs!

Mi
Review №62

Had my tires rotated, in and out real quick, great service!

Gr
Review №63

This is a prime example of you get what you pay for the service was Excellent and I was in and out in approximately 30 minutes!

Ch
Review №64

Nick G was awesome to come out and check my TPS on my wheels and tell me what one was malfunctioning and need to replace and how much. He was wearing a mask. Thank you for the compliment

La
Review №65

They were all ready for me, got a military discount and some of the best people you will ever meet.

Ri
Review №66

In and out in an hour with a same day appointment. Good prices with no high pressure BS. Highly recommend.

Do
Review №67

Awesome customer service, great prices, and knowledgeable staff. I will definitely do business with them in the future.

Ed
Review №68

Fast and friendly service. Affordable and informative. Went in for balance and rotation. Tires I bought over a year ago are still in good standing. Punctual service and process were greatly appreciated.

Ma
Review №69

Tires look great and ride even better! BFG KO2’s

Am
Review №70

Ive always had my tires replaced at a local mom and pop, but moved here to VA and needed new tires asap. Discount Tire employees were above and beyond with customer service, despite being very busy. I was also in and out relatively quick, by ordering my tires and making an appointment online ahead of time.

Da
Review №71

During this time with Covid 19 its difficult to do things but everyone at Discount Tire in Colonial Heights VA knows how to still give the best customer service.From the time I pulled into the parking lot I was greeted by Mike who was very professional, asked questions and was able to fit me in to there very busy day.The gentlemen who worked on the vehicles were also very professional and also treated everyone with respect. As I was sitting in my vehicle I saw them talk to a few customers and took there time explaining what they found.I could say that the best thing was getting a nail out of my tire and repaired for free but I think the best thing was the employees.Thank you gentleman and keep up the great work.

Ja
Review №72

Outstanding service they treat me like him big time I like that service with a smile and dont be accessed for whole lot of extra good place to do business and prices are reasonable in the young man in young ladies there are outstanding

ki
Review №73

Corey and the rest of the crew gave superb service. I would definitely go back for additional services

Sa
Review №74

When I notice a tire bleeding air I think “awesome I get to go say hello to Tripp”. They work like it matters. It does, quite a lot. The business side of things is wonderful, most of the time I go get work done I don’t pay anything. Because of this is will exclusively buy new tires from them, because of all the favors I owe them. The personal side of it is just as positive. Tripp does all my vehicles and is quick, reliable and always with a large smile as he saves my family from a flat tire on an interstate at night in the rain. I will never use a different company and recommend you trust your safety, time and check books to these fellows and ladies.

Al
Review №75

Great service. Very professional and friendly

Ro
Review №76

Absolutely superb customer service friendly and inviting checked me in on time for my appointment, quick service, great work well done definitely would recommend

Ni
Review №77

Went to get tires rotated & the guys are always awesome at this location. 😊

He
Review №78

Look, its this simple... I will never go anywhere else to buy tires! Today was my first experience with this company and it was by far the best ever! The team works together so well, they took care of my needs and made sure I was good before driving away. Thank you guys for being amazing!

St
Review №79

Great service but they were not able to get the tires I ordered so they ordered a comparable set and matched the price. I had to call and inquire about them after the delivery date had passed. They fixed the problem but thats why only four stars.

Di
Review №80

They couldnt have been nicer or more efficient. Great service. Good people.

Br
Review №81

They were absolutely amazing! Extremely friendly, knowledgeable and fast. I was greeted outside as soon as I got out of my vehicle. They explained all of my options and I didn’t feel like they tried to gimmick me into something i really didn’t need. Their warranties and perks to buying tires here were great, as well. I highly recommend them!!

Ga
Review №82

Quick service in and out

Mo
Review №83

Excellent customer service

D
Review №84

They were closing but still assisted me. Asked to do tire pressure check. Noticed that one tire needed to be repaired. Although they were closed, they repaired the tire. FOR FREEEEE Clean shop. Polite staff. Very professional.. Thank you Reginald Gardner for the service.

Fi
Review №85

Truck tire got a hole on the way to a job. Brought it here to get it patched in the last hour of business. They offered to patch it for free. After they deemed the tire unsafe, they offered a used, similar tire (also free) so we could get the truck back on the road & home. There only concern was getting us the help we needed & we will be getting a new set of tires from them soon.

Vi
Review №86

Very helpful, great service

Je
Review №87

Very good place for reasonable prices and the customer service staff is very friendly and helpful. Its a great place for all your tire and car needs.

He
Review №88

Fast, friendly service. Had an appointment. In and out in a hour. Bought 2 new tires. Will go back for 2 more when funds allow. No complaints from me.

Tr
Review №89

Great service and truck is looking good

Sa
Review №90

Went out of the way to make sure I was happy with the final results... Preston got it done!

Gr
Review №91

Great experience. Staff was very helpful, and I felt very comfortable during COVID times.

Pu
Review №92

Great service,good worker!

We
Review №93

Great service just could not help with my problem

Ji
Review №94

I have not had a bad experience and Ive been there several times. I like the fact that the only thing they do is tires. I recommend making an appointment in these trying times.

Sh
Review №95

Pulled in for tire pressure check. They are always thorough. My tire pressure light didnt turn off, so he used an app to turn it off.

Kr
Review №96

I came in to have my tire inspected for a nail/screw in my tire. Almost as soon as I got out of my vehicle, I was greeted by Cameron m, who was exceptional! From the moment he said hello, I knew he was ready to take care of our problem with complete satisfaction. He was polite, very knowledgeable, took the time to listen to my concerns, and even showed us where we were with the tread on our current tires! He set us up as a new customer to have our tire inspected and let us know the estimated time, which was very accurate! With all that, he never lost the smile and cheerful personality. The young lady who came from the garage to give me an update and then bring me my vehicle was extremely personable and sweet as well. I am so glad I came to Discount Tire! Thank you! You have found a return customer!!Kristy Joyner

Ka
Review №97

5 stars are not enough for this place-specifically the Colonial Heights location!! They are PHENOMENAL! This was my first time and it certainly won’t be the last. I was in and out, on a SATURDAY! They literally showed me the issue with my tire and gave me choices for repair. They are ALL patient, customer friendly, and kind. I told them they are like the tire shop version of chick-fil- a lol ! They’re great though!

Jo
Review №98

It was my first time purchasing tires from Discount Tire. I will definitely go back again. Preston made it a very easy and quick process

Ga
Review №99

In and out in 30 minutes

Wi
Review №100

Honestly the most professional tire store I’ve visited, and I am responsible for a lot of tires in my life. Didn’t knick the wheel and even put color matching wheel balancing weights (to hide on a black wheel). No wheel glue leftover from the old weights. Will be my first stop going forward. Thank you again

Information
61 Photos
100 Comments
4.7 Rating
  • Address:101 E Roslyn Rd, Colonial Heights, VA 23834, United States
  • Site:https://www.discounttire.com/store/va/colonial-heights/s/2125?y_source=1_MTU0MTYyMTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 804-451-2070
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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