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Blue Stream Services, Inc.
850 Vandalia St #120, Collinsville, IL 62234, United States
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De
Review №1

Blue Stream staff and technicians are highly skilled, personable and reliable. Technicians are friendly and willing to answer any and all concerns. From installation to regular maintenance, Blue stream systems and service are top-value investments. Thank you Mitchell and all the Blue Stream Staff!

Da
Review №2

GREAT PLACE TO SIT AND WATCH THE RIVER AND PEOPLE..

Lo
Review №3

Mitchell from Blue Stream Heating and Cooling performed diagnostic services for our heating and cooling systems. Besides being professional, Mitchell was friendly and thorough. He took time to explain everything about the systems. My husband and I were extremely happy with the service he performed. If you need heating or cooling diagnostic service, Mitchel is your man.

Jo
Review №4

Blue Stream has taken care of my parents HVAC system for almost 20 years. They are always friendly, professional and knowledgeable. They treat my family like we are part of their family. Todays technician, Mitchell, was very professional. He took care of our AC issue quickly and was very friendly. He also followed all of the current protocols for virus safety, which I especially appreciate around my 90 years young mother. Well definitely stay with Blue Stream.

FB
Review №5

Mitchell was wonderful. He was kind and courteous. He knew the job well and explained so I could understand. This was our first time using this company and it was a great experience!Thank you Blue Stream

Ga
Review №6

Very professional and courteous! I highly recommend these folks.

Pa
Review №7

I have been using Blue Stream for 8 years and have had nothing but good things to say about them every time I had them come to to my home. My latest encounter was with Mitchell. I was very surprised how knowledgeable he was about my system. He was very through in doing my system check and cleaning. I have always felt that there employees are honest and they always give me a fare deal. When they make a recommendation it’s to benefit you. I will continue using Blue Stream Heating & Cooling and highly recommend them.

An
Review №8

Mitchell did a great job. He was friendly, professional and knowledgeable. He even cleaned the old furnace filter and put a new one in. (Something I hate to do). He reminded us about adding UVV lighting to our system and explained what it does, but did not push us to have it installed. We will definitely keep using Blue Stream in the future.

Ka
Review №9

Mitch was super nice & very professional. Explained everything thoroughly. Got everything done in a timely manner & everything was cleaned up before he left. And my dog loved him too! Give this guy a call for your HVAC needs!

Bo
Review №10

Mitchell did a very professional job & is very pleasant to talk to.

Ho
Review №11

Both Mitchell and Todd did an excellent job cleaning and repairing our heating system. I would highly recommend Blue Stream Services.

Ev
Review №12

Blue Stream is the best ever. They are always prompt, courteous, and thorough with all they do. Blue Stream treats their customers as if they were a very important part of their family. They never try to sell you anything you dont need and they keep you well informed as to any upcoming needs you may face with your heating and/or ac unit.Being a club member with them is invaluable. Several years ago on an extremely warm May evening our ac was putting out warm air. I called Blue Stream at 9:00 p.m. and left a voicemail explaining our situation, and requesting they please put us on their schedule as soon as possible the following Monday. Before 10:00 p.m. Rob was at our home and had all taken care of within the hour. You just cant beat service like that.

Ri
Review №13

Mitchell was very thorough and conscientious.He explained what he was doing step by step. A great employee and very friendly. Great job Mitchell

Jo
Review №14

All of the Blue Stream folks are like family to us. We’ve been customers for 10 years! They are very professional, trustworthy, and a pleasure to deal with. Mitch was here today... what a fine young man. I would recommend Blue Stream to anyone in a heartbeat!

Su
Review №15

Mitchell was prompt & professional. He explained what he would be doing and what he was checking. Any question I had he was able to answer. Courteous and friendly!

Mi
Review №16

UPDATE -We made the decision to purchase new furnace and air conditioner from Bluestream and they installed the new equipment on 6/25. The installers did a awesome job! They started at 9 AM and left when the job was actually done - cleaned up their work area, helped me reconfigure my existing Nest thermostat.Very happy with everything that BlueStream has done for our family. They have a customer for a very long time.Original review:A/C unit started making a rattling noise on Friday (5/29), I called Blue Stream and spoke with Toni, who immediately scheduled a technician to come out to our house. Toni was very friendly and told me that she would touch base with me later that day to let me know if the technician would be able to come by before end of day. Like clockwork, she called me back to let me know that the technician wouldnt be able to make it by and she scheduled me for Saturday (5/30). Todd was our Technician was on time super through, he was able to resolve the issue, but then also went over his write up with us and was there was no pressure. Later that afternoon I got a phone call from Toni and she scheduled an appointment for consultation on possibly replacing our air conditioner and furnace as the units are quite old.I cant really rate on Good Value, but I have to say that they only charged me for a diagnostics charge and Todd the technician was here for over an hour. Todd was very knowledgeable and through on his inspection.Great job and I am looking forward to continuing to work with Blue Stream.

Su
Review №17

They did a good job very friendly liked the job they did.

Te
Review №18

Called Toni around 10am and told her our AC went out. She didnt know if they could work me in but got a call later that afternoon to tell me a tech is on their way out. John arrived shortly after and got started right away. Our AC had a couple different issues and John was determined to get it repaired. Professional and honest company!! I definitely will be using them again!!!

Er
Review №19

This has been an excellent company to work with. They are a smaller home-town company that personally works with you. We had to get a new furnace, water heater and a/c unit. Rob, their lead technician went over all my options and didn’t pressure me into unnecessary upgrades like other companies did while I was getting estimates. They were also cheaper than those companies on prices for equivalent items/services.Rob and his team of technicians were a pleasure to work with, and the employees in customer service were great with keeping me updated about appointments the whole way through. They also filled out all the warranty paperwork and gave us a nicely made, convenient package with all the warranty and instructions etc. in it.Rob also fixed a small gas leak on our water heater line in about five minutes while he was doing our initial walkthrough and estimate that a competitor said would be labor-intensive and would cost more to fix than just replacing the water heater! These are great people.GO WITH THIS COMPANY! They are no-pressure, and don’t try to get you unnecessary products or services. You can tell they’re an honest, small-town company that will be there with you all along the way. I won’t hesitate to call them again for any HVAC, plumbing needs.

Vi
Review №20

Mitchell was tremendous and has helped my family a few times with HVAC. Install, maintenance, etc.

Ri
Review №21

I will never use another company for our HVAC needs! John came almost immediately after we called. It was obvious how concerned he was with completing the job with bitterly cold weather coming the next day. We are a large, young family and he made it his priority to get us taken care of. Im absolutely amazed at his expertise, his prompt and efficient service and his overall kindness. Thank you SO MUCH!

La
Review №22

We have been working with Blue Stream over the past few years for various different heating and cooling needs at both our current and previous home. To say their customer service is the best we have ever experienced would be an understatement. John, Tammy, and the rest of the great people at Blue Stream have always provided above and beyond service. When John comes to our home and sits down at the table to help us decide on our best options for a new system installation, it’s like having a member of our family give us advice. I trust his opinion that much. Do yourself a favor and give them a chance to earn your respect and business. I guarantee you won’t be disappointed.

Bo
Review №23

Service tech was wonderful, very professional, friendly and knowledgeable.I believe his name was Mitchell.

La
Review №24

Blue Stream is fantastic!! Three years ago we were looking to replace our air conditioner and heater and John spent time with us and listened to the problems we had with our old system and what we wanted out of the new system. He took time to figure out exactly what we needed and presented a great package. The experience has been wonderful from the initial appointment to the present. Blue Stream is very knowledgeable and friendly putting the customer first. We have been very happy with our new system. They come out spring and fall and give the air conditioner and heater a check up. In the mean time our water heater went out and John was able to replace it very quickly. They have also fixed a faucet on the outside of the house. They are a one stop place to go for anything you need fixed around the house. I am so glad that I made the call to Blue Stream, John and his staff our wonderful!!Thanks Again Blue Stream for all that you do!!Laura

To
Review №25

Exceptional reliable and courteous service, every time. These guys make you feel like you are part of their family. I dont have to worry about my HVAC system anymore.

St
Review №26

John is the best! We are long time customers, and he has always been upfront and never oversells. We had an issue on our most recent service, and John went beyond necessary to make everything work out and us be happy. I cannot recommend him any more highly!!!!

Ca
Review №27

John and the crew are awesome! Professional, courteous, and just down right friendly. Ive never dealt with a company with such high integrity! Definitely recommend giving them a call for all heating and cooling needs.

He
Review №28

I called with an emergency repair need for my ac. The operator was kind, the scheduler was considerate and offered to try to schedule someone for me asap. I was shocked when they were able to get someone to me at 7:00 p.m.!! John (service pro) was so kind, talked me through everything, and presented me with options. It was low pressure, and I was back up and running in an hour! Very fast and reasonable! Will definitely call them in the future!!

mi
Review №29

Weve been using Blue Stream for many years and are very satisfied with their service and we highly recommend. New unit or service I can personally testify for the quality, friendliness and proficiency of their ownership and service people. Today, 8-19-17, they came out within a few hours of my call, had the unit repaired in no time and with no charge. Thank you John!

Em
Review №30

They were fantastic. I called on a Wednesday evening when our furnace went out. They worked with us and came out that evening. The person we spoke to on the phone was so helpful and nice. The repair man was polite, asked what was going on, and fixed it. He even took the time to show my husband how to fix it - if we had this problem again (because we have issues with our furnace every year for some reason.) I would recommend them to anyone!

Ma
Review №31

Rob H was very professional along with his helper when they came to do an annual checkup on my furnace and air conditioner. They were friendly and did what they said they would do. I felt that they went out of their way to perform their job and to make me also feel comfortable in talking with them. I would highly recommend Rob H to my family and friends if they needed any furnace or air conditioning services. Mary Wilson

YP
Review №32

Blue Stream took care of my parents heating/air conditioner replacement in their home. Blue Stream provided excellent service, training on how to use the system and ongoing check-ups as appropriate while they were in their home.My parents have now moved from the home, and John has provided support to me as we are selling the property.I am impressed with their knowledge, timeliness, fairness and especially their compassion in dealing with our situation.I would not hesitate to use their services again and again.

ty
Review №33

Call BlueStream Services Inc. if you are having any issues with heating and cooling. This company is trustworthy and will take care of business quickly. Shout out to my man Rob C. Rob was friendly, efficient, and knowledgeable. He handled my issue quickly and educated me about my AC unit.

Pe
Review №34

Great bunch of people to work with. Helpful, honest, and reliable. No second guessing if someone sold you something you never needed in the first place. Rare these days but gratifying when you do see it. Rob is great to work with and a good person.

Je
Review №35

Rob H. was amazing in guiding us on how to use our HVAC. We had no clue such cold winters could necessitate a change in settings! He also did a wonderful job on some maintenance for our system so it would be more cold weather ready. We also receive great service when Rob comes to our house, and we love to see him!

Si
Review №36

John and his team were extremely professional, clean and friendly. They offered us multiple options and had detailed level knowledge to answer questions and help us make decisions. We have tried so many other services and have always been disappointed. Im so relieved to have found them! Thank you!!!

Ch
Review №37

John P. and Rob C. were both excellent. The issue was quickly identified and the the replacement parts were ordered/received fast. Also, the personnel at the office kept me well informed and were very courteous.

Ch
Review №38

We called Blue Stream after a bad experience with another company (name removed at the request of Blue Stream) and purely out of concern for our safety, Rob came out and gave our furnace system a once over. He found several things of note that (name removed) didnt even glance at. He suggested fixes for our system, whether they were urgent or able to wait on, was professional, clean, and very knowledgeable. He and the rest of Blue Stream went the extra mile and that matters. Ill definitely be spreading the Gospel of Blue Stream to the friends and family.

Ke
Review №39

Really nice people to work with. John and Rob did a great job! fast and professional, customer service was great too. I highly recommend Blue Stream Services, Inc.

Br
Review №40

Great group. They show up on time and are prepared. Loved working with Rob H. His work was thorough and expedient. Thank You.

Sa
Review №41

Rob was phenomenal during the inspection! He was so friendly and genuinely excited that I was buying my first house. Great customer service, and he explained everything to me that he was doing and seeing.

Da
Review №42

We cannot thank Blue Stream enough for all that they have done to assist us over the years. Their personal service and excellent technicians puts them right at the top.This past week we purchased a new air conditioner and John walked us through everything so we felt comfortable with the new unit. He also made some suggestions on saving money on our bill and also assisted with some circulation issues that we had in our house.If you are looking for a great company, give Tammy a call at Blue Stream. She can get the ball rolling!Ted & Dawn Mushill

Ru
Review №43

John was extremely professional. He came out and fixed out problem in less than 30 min. He also suggested some upgrades to our unit with pros and cons and a time frame in which we should be looking to do upgrade. Overall a great experience.

Jo
Review №44

Great company and Rob C is a wonderful technician. Very knowledgeable, friendly, and easy to work with. Would highly recommend to friends and family.

St
Review №45

Rob is a true professional! He is always very thorough and makes sure that your system runs at its best. He is proactive to warn of problems before they happen to help you take a preventative measures that end up saving you money in costly repairs. Rob will never sell you a product that he wont use Im his home.

De
Review №46

Jeremy was very skilled and very polite. He explained what he was going to try and that he might have to replace the part if he could not repair. I will definitely call Blue Stream if I have other repair work.

Ch
Review №47

You couldnt ask for a better company for your HVAC needs, i use them for regular system maintenance, last year John and Rob H helped me with a problem with my 18 year old furnace (thankfully finding the problem before they put on a new $600 gas valve which seemed like it was the issue but it really wasnt) and Rob C and Jeremy installed a new furnace this year, they do great work, are knowledgeable, courteous, clean up, call you back and actually show up when they say they will. I highly recommend Blue Stream Services Inc.

Je
Review №48

A worker named Rob C was very friendly. he repaired and showed his expertise at fixing my furnace which impressed me! great job!

jl
Review №49

Great hvac service and repair, this is just one experience, during the winter last year it was a Saturday night and my furnace went out, I called bluestream and they walked me through a process to get my furnace working without having them come out but unfortunately it was something that was beyond my repairing. the part that was bad had to be ordered and as soon as they got it they was right out here to fix it to get us heat again.This company is not like the others they go above and beyond the Call of Duty and their prices are extremely reasonable.They also have financing available for those that dont have the cash to pay right now.

We
Review №50

Jeremy and Robbie came out to install our new AC unit, they were very professional and thorough. I would recommend Blue Stream to anyone in need of heating and cooling work!

De
Review №51

We have been using Blue Stream for HVAC for years and we love them! John is great!

Ed
Review №52

Family Owned & Operated HVAC Service conveniently located in Collinsville, IL servicing the Entire StL IL Metro East ... I Highly Recommend Blue Stream to All My Friends & Family

mi
Review №53

Fast friendly service. gave options to fix my problem. no high pressure sales. the kind of people you want to do future business with.

Da
Review №54

Fixed my problem and was very informational about the job.

Am
Review №55

Always honest and very friendly !!

Information
49 Photos
55 Comments
5 Rating
  • Address:850 Vandalia St #120, Collinsville, IL 62234, United States
  • Site:http://collinsville.heating-air-conditioner.com/
  • Phone:+1 618-345-8622
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • HVAC contractor
  • Pumping equipment and service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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