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Trip Buchwald - State Farm Insurance Agent
5025 Colleyville Blvd, Colleyville, TX 76034, United States
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Ry
Review №1

The saying, you dont need insurance until you do couldnt be truer of Trip Buchwalds State Farm Insurance agency.My wife, 3 children and myself were in a bad car accident late one evening. I called their office and left a voicemail around 9:00pm and Trip himself called me back 10 minutes later to check on me, offer advice, and send me some referrals to get the car towed, etc.... They called me the following morning to help me through the process and make sure everyone was doing ok. It was above and beyond and I was so grateful. Amazing!The service they provide is what every insurance policy holder thinks and hopes theyre paying for, only Trip and his team actually come through when theyre called upon. I am so happy my family has been doing business with them all these years because in my time of need, they took care of me.

Ro
Review №2

We have been using Trip for years and always very happy with him and his whole team! Great people, honest and hard working!

Ji
Review №3

The reason I moved my business to this office is because I have a neighbor that works for Trip Buchwald. Over the years she has always answered questions I had about my policies without any expectation of me moving my business to her Agents office. They even provided me a roof form for my impact resistant roof so I wouldnt have to wait on my other Agents office to send me one. This is the kind of service I have always been wanting from an insurance agents office. They care about the person.. not just having the business.

pr
Review №4

I would like to say that I have used Trip Buchwald-State Farm for many years now. Dawn has been my agent since day one. When I do get another agent on the phone when Dawn is not in or on another call they all have the best Customer Service you can ask for. It does make a difference when you know each and every call is answered with a smile ( you can tell by the tone in their voice). I would not dream of going any where else and letting another State Farm service me. Please keep up all the good work Ladies and Gentlemen it makes your customers proud to be part of the caring team. Thanks and Happy Holidays to the whole staff.

Ja
Review №5

I have worked with Trips office staff (Dawn) for years. I absolutely love the service and responsiveness they give! Highly recommend!

Pa
Review №6

I worked with Jennifer Quinn at this office and WOW! I felt like I was her only customer. She answered my calls and emails promptly and completely, understood my needs, and the premium I received was lower than the handful of other quotes I received from other insurance companies. Im proud to be a new client!

Ra
Review №7

I am so happy I have a trusted, knowledgeable and dependable place for Insurance! Trip , Caroline and staff are so helpful and personable you feel instantly the security and confidence you will be covered with your home, properties and vehicles. I love you can reach out to them at anytime and they are always on top of things! I love the customer service I always feel SPECIAL! I am very happy I am insured with Trip Buchwald and team!

Ph
Review №8

We have been clients of Trip Buckwald for 28 years now. The customer service from everyone in his office is totally amazing. There has never been a time that they did not answer question. They all go above and beyond for their clients. I am forever grateful for their expertise help in any and everything that I have asked of them. Thank You again all of you.

jr
Review №9

Great staff and customer service.

Di
Review №10

Trip and Dawn are both so wonderful to work with! They respond very quickly to all of our insurance needs. Anytime we have filed a claim they respond immediately and make sure we are well taken care of. I wouldnt go anywhere else.

Ka
Review №11

My husband and I have been insured by Trip Buchwald and his agency for at least 20 years+.We have so much history to share with you, but don’t want to make this an essay. Bottom line, you get the BEST staff experience with the BEST insurance company there is and we have loved all over Texas. That part doesn’t matter because we know the number to call, text or email. Can’t say enough good things about this company! 5+stars. Caroline Milner, you rock!!

Ro
Review №12

Trip Buchwald/Agent has never disappointed our family in nearly 30 years. His staff is top shelf. Jennifer stays on top of things with quick responses to all of our questions while the details of matters handled in a timely manner. Great job Trip & Co. Thank you for the many years of your services. God bless you all.

Ti
Review №13

Over the years, Jennifer Quinn has always responded quickly to our requests and dealt with them efficiently.

Ta
Review №14

Great, personalized customer service. Everyone in the office is so nice and works so hard to make things easy and right for us! We appreciate this team so much!

Al
Review №15

This is a great agency if you’re looking for complete personal service. Every time I call them, it’s like I’m calling home. I feel completely taken care of, and wouldn’t trust my insurance with any other group. Thank y’all for everything you do!

mi
Review №16

Have been with Trip and his team for over 25 years. Their customer service is outstanding. They apply all the appropriate cost savings without any fanfare and a true focus on the Insured client. They will always make sure that their customer receives what they are entitled to. We will stay with the “Trip Team” while we remain in Texas and he remains in the business. Very satisfied clients.

Mi
Review №17

Responsible, friendly, good listening skills, willing to solve my problem, and excellent customer service. I just transferred to Trip’s office as my original agent failed in a number of areas. It was like night and day dealing with Trip’s office personal, Caroline. Trip called and I had the same experience. They clearly explained why the last agent did what they did and engaged me in the decision making process. Very knowledgeable and experienced.

Kr
Review №18

Trip Buchwald and associates have always been very helpful. Whenever I have any issues, they are always quick to fix it. They always make sure we have the best coverage at the best price.

Kr
Review №19

Trip and his skilled team are aces! Weve been with them for home and auto coverage for many, many years. They always go above and beyond to show us all of our options for coverage so that we may decide whats best for our family. Over the years, weve been able to save money from their suggestions - everything from good-student auto discounts, to students-away-at-college savings, to appropriate coverage for our shiny new roof! Its a comfort to know that Trips team is just a phone call away whenever we need them!

St
Review №20

I have been insured with Trip’s office for about 8 years now. I feel like Trip truly stands out as an agent over the years I have noticed he never hesitates to pick up the phone and answer any of my questions or concerns. I can always count on him to have my back whenever an issue arises. His staff always goes above and beyond to provide great customer service. I would highly recommend his agency.

Ho
Review №21

We love the people at State Farm the always are so friendly and eager to help! Whenever we have a problem they are always there to answer questions and take the time we need to feel secure in the situation! We could do life without them. Thank you all!!

Ja
Review №22

After a bad experience at another State Farm Agents office (rude staff), I called Trip Buchwalds office. I was immediately assured that he would be able to meet with me same day. I am happy that I made this change just due to the initial encounter with his very professional staff person Jennifer. I am also impressed with Trips making himself available to me on short notice.

Mi
Review №23

I have been with Trips office for at least 20 years. I know I could go with a cheaper insurance provider but this is one area I will not compromise. They are worth every single penny. Their service is excellent and the quality of State Farm, Trip and Jennifer Quinn are absolutely the best. Jennifer has worked closely with me on so many different areas, most recently getting my teens into cars. She is so responsive and helpful and I couldnt do it without her. I would never switch away from Trips office. I HIGHLY recommend them.

Ca
Review №24

We have been with State Farm and Trip Buchwald for almost 20 years with multiple policies. This office has always been superbly helpful, attentive, efficient and kind. They are very knowledgeable and go the extra mile for their clients.

An
Review №25

I have had insurance for many many years, but have never seen an Agent as involved as Trip Buchwald. He gives his clients his personal cell phone number and assures them they can call him any time. He is in the office regularly.. more than any other agent I have had. He personally helped with a recent hail claim to my roof when I thought the claim would be denied.. His help resulted in a total roof replacement for me. If he hadnt been willing to step in, that would not have happened.His team members are amazing. They give you the feeling they really care about you as a person and are very detail oriented.I will never have my insurance anywhere else. Thank you, Trip!

Su
Review №26

Trip and his staff go above and beyond for my family and me and have done so for over 20 years. These folks are highly capable, very personable, and on top of what needs to be done. Moreover, they are critical thinkers who are not phased by unusual circumstances or situations. Whether we need guidance with our home, cars, small business, rental property, flood insurance, long term health care insurance and more, Trip and his fabulous staff have been there for us. Best insurance decision we ever made was going with Trip. His office keeps it simple, tells it straight, and knows how to go to bat for clients. Staff turnover is very low, too, which speaks for itself. I wouldn’t go anywhere else.

As
Review №27

Trip and Dawn have been my agent for insurance since I was 16! I am now 30 and can’t imagine a better agent and team to protect my interest! They go way beyond the agents norm responsibilities! The few times I have needed their help they have bent over backwards to make things better in what seems like a difficult time! Dawn is so great and always super quick with her response ! Love the State Farm Trip Buchwald team !!!

Be
Review №28

After an awful incident, I was outright denied by claims which would have been financially devastating for me. I truly believed that I was done for... and then Trip stepped in. He called them and did what he did best. Got my claim reversed and I could not be more grateful. Thank you Trip Buchwald!!

Ma
Review №29

Trip Buchwald is a wonderful insurance agent! The staff gives you top quality service. We are new to the area and it took us a while to find a good agent. If you use Trip Buchwalds State Farm agency you will be very satisfied!!

El
Review №30

I have been very pleased with Jennifer Quinn in your office. She gives me options to consider with all of my insurance needs.I know whenever I call she will find me an answer quickly and give me the best guidance.Please let her know how pleased I am with her suggestions and advice.Liz Clark

Pr
Review №31

I have been a State Farm customer for over 30 years. I stay with them because of their excellent customer service and quick responses in the event I have a claim. In this particular office, Jennifer Quinn has been amazing, and always taken care of my needs and concerns. Top Notch Agent and Staff!!!

Br
Review №32

Trip is the best agent around! My husband has been with this company since he got a car. I have used two other companies and they are no where near as good as trip is! They work with you during tough times and they have the best customer service! I would HIGHLY recommend this office to anyone!!

Mi
Review №33

We have been with Tripp For over 15 years for out house, cars and ranch. Always responsive and he and his staff always have our best interest at heart. You can shop around get a bunch of different quotes and most of them have some sort of Gotchas Im all about Service and no red tape and Tripp and his office delivers in Spades! No nee to go anywhere else because I know everything is taken care of.Mike CokeDallas Texas

Ri
Review №34

I have been a State Farm customer for over 51 years! Trip, Jennifer and the rest of the crew are some of the best at what they do. They have guided me through difficult times when I had them and provided information that I never would have thought of to ask. Keep up the great work!

Vi
Review №35

Trip and his staff are excellent. I have worked with them for the past 20 years. They are professional, quick to respond, and will talk you thru a rough time ( accidents). I love them.

Ra
Review №36

Tripp is a great agent. His staff is amazing!!! My son had a car wreck and Dawn was with us every step of the way. Everything was handled so quickly. We are very happy with State Farm. If you need insurance call Tripp and ask for Dawn. You wont be sorry.

Br
Review №37

Trip goes beyond the extra mile to ensure you are represented fairly and that you receive the necessary care whether it is home or auto insurance. Weve had our insurance with Trip for 30 years and have never been disappointed in his service.

Di
Review №38

Trip Buchwald and team have been more than our State Farm agent for about twenty five years...actually more trustworthy advisorsand advocates. We have had ‘hands-on’ efficient service in selecting needed coverages and handling claims with responsible options on many reliable vendors for both home and automobile service needs. We appreciate the entire team.

Be
Review №39

I have been with Trip Buchwald for over 20 years, even through several moves and living far away now, I would never change from Trip and his great staff! They are always willing to speak to you and help in any way they can. They always are there for you! Highly recommend!

Ch
Review №40

Trip and his staff jump through hoops to take care of any problems that could happen. One time I had a wreck that wasnt my fault and I couldnt get a rental car. I called trip then he called the other insurance company and I had a car within a few hours. Trip is the best agent in town. He will help you unlike other agents that just take your money.

Ka
Review №41

I would highly recommend Trip’s office ! His agency provides excellent customer service. The staff is always very helpful in answering any questions we may have along with he is always there day or night to help. Nothing but wonderful things to say about this agency.

Ch
Review №42

WOW! This office is unbelievable! In a matter of a call and a few minutes on the phone they were able to save me over $500 over my existing auto coverage!!! Not only that, but i was able to increase my coverages plus add roadside assistance and renters insurance and they were still able to lower my monthly cost over the minimum coverage that i had.The BEST call ive made all year!!!

Ro
Review №43

I have been with Trip for many years. He and his staff, particularly Dawn, provide outstanding, courteous and timely service. They truly treat you like family and are always in your corner. I wouldnt go anywhere else for my insurance needs.

Do
Review №44

I have found my agent, Trip Buchwald, very patient and considerate when I need advice or help with my insurance needs. He explains the policies in a way that easy to understand. I appreciate his care and concern for my needs as a customer.

Ro
Review №45

Love this office! Dawn the office manager has been my family’s contact there for years. They have always taken care of me and handle claims and questions with speed and accuracy.

Do
Review №46

I am a 38 year State Farm client, but only 6 months with Trips team. They are the best ever! Responsive, courteous, and solution oriented. Extraordinary team.

De
Review №47

Best company to pay claims promptly and fairly. Trip Buchwalds office has the most helpful and courteous staff. I could not ask to be insured by a better office or company. I would recommend calling them!

Je
Review №48

Great customer service, I send many of my clients to them. It’s nice to know that you can rely on good customer service and I have peace of mind knowing my clients are well taken care of.

J
Review №49

OMG This Agency is FANTASTIC!! Dawn is the most knowledgeable employee about insurance I have ever come across. She is efficient, very very nice and is right there if you need help. Thanks Dawn, your the BEST!!!

Ca
Review №50

Just finished another transaction, out of the dozens Ive done over the last 18 years. Today I was working with Jennifer Quinn. As always she was very responsive , professional and dependable. It reinforced why I has stayed for so many years. Thank you

ri
Review №51

Have had wonderful service going on 30+years. Great staff and proactive in assisting our family with evaluating our insurance needs.

Li
Review №52

Trip has been our agent for many years. They are the best group of people and always ready to help.

Jo
Review №53

Everyone at Trips office have always been so helpful. I have been dealing with Jennifer with my roof claim and she has been in top of everything and has kept me in the loop all the way. Thank you all so much

Ji
Review №54

If you arent using Trip Buchwald and State Farm Insurance, youre not being taken care of by the best! Our son was recenty involved in a major car accident (luckily not injured), and Trip and his staff (especialy Jennifer!) were with us every step of the way. From handling the towing, wrecking yard, damage estimate, and title transfer, they made sure we were treated fairly, promptly, and professionally. We are truly grateful!

Mi
Review №55

I have been with State Farm since 1984 and Trips office since 2007. Always prompt and responsive with all our needs with Dawn being our #1 go to person!

Ja
Review №56

I’ve been with Trip for years. I like him a lot.

Bo
Review №57

I have my personal and business insurance though Trips agency and I would not go with any other agent. He and his staff are the best.

Je
Review №58

The staff is great and customer service is top notch. I would greatly recommend this insurance agent.

Ja
Review №59

Jennifer Quinn is great to work with. She is very helpful and prompt in her efforts

Na
Review №60

The staff here is great! I have been with them for more than 10 years for auto, renters and life insurance and anytime I have questions or requests, they respond immediately.

Ke
Review №61

February 1, 2019My name is Ken Ball,Allow me first explain to y’all why my wife refers to me as, “ a pessimist “.When seeking for help, I’ve stopped expected good service, and am surprised when someone provides me with adequate service. This is why its my absolute pleasure to recommend, Trip Buchwald State Farm Insurance Agent. GiGi and I’ve been Insured by State Farm for our entire adult lives, And for over 25 years, Trip Buchwald has been our agent of choice.Today is the only the 2nd endorsement I’ve written in my sixty years. I thoroughly enjoy working with Trip and several of Trip’s staff members. One of Trip’s many safety net team members is Jennifer Quinna. Seams like Ms Quinna is ready and waiting for our Insurance request and questions.Trip Buchwald has one of the strongest dependable, well trained and incredibly hard-working employees. GiGi and I have always felt secure having our car’s and Colleyville home covered by Trip Buchwald State Farm Insurance.No, I’m not Trip’s brother, but he’s always treated me like family, as I’m sure most of Trip’s customers would agree.

Te
Review №62

The Buchwald Family and their agents are the BEST. If your thinking about changing Ins agents, this is where you want to be. Thanks Trip, Barrett, Dawn and everyone else.

Mi
Review №63

I have always had helpful, quick and courteous service from Trip and his entire staff

Da
Review №64

Great service! Wonderful staff that is always ready to help!

Sh
Review №65

I have used many companies for insurance in the past but never have I received customer service like I have from Jennifer Quinn at State Farm. *Customer for life*

Ch
Review №66

My insurance agent, been with Trip for 19 years

Sh
Review №67

Always helps out when I call.

Ta
Review №68

As soon as I completed my auto insurance application they sent me my documents and gave me all their contact info. Very helpful and fast.

Information
2 Photos
68 Comments
4.9 Rating
  • Address:5025 Colleyville Blvd, Colleyville, TX 76034, United States
  • Site:https://www.statefarm.com/agent/us/tx/colleyville/trip-buchwald-pgzts1ys000?cmpid=cb5d_blm_0001
  • Phone:+1 817-581-8563
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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