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Cole Campbell - State Farm Insurance Agent
2911 Texas Ave S #102, College Station, TX 77845, United States
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Ra
Review №1

This office has gone above and beyond for my family. Especially Lindsey and Cole trying to help out with a situation that was out of my control and they didn’t hesitate to jump right in. If you are looking for a good insurance company that tests you like family this is the place to go.

Ke
Review №2

We have had State Farm Insurance for over 25 years. They have always been very helpful to get insurance issues solved. My brand new truck just got backed into and Christi Smith has been exceptional. Her professionalism is outstanding. She is a pleasure to deal with and she makes the processes so smooth. I will continue to trust State Farm with our home, boat, and car insurance

al
Review №3

My family have been with State Farm for over 15 years and I can’t say enough about the service and care they we have received throughout the years. Cole and his staff are awesome and always willing to help. Cole is a stand-up type of guy. He stands by his word and always return calls or email. Although, I am a customer, I actually feel like family. Thanks again for taking great care of our auto and life insurance needs. You guys are amazing.God blessTimothy and A’Lisha Davis & family!

Ra
Review №4

My experiences with State Farm over 44 years are too numerous to include all here, so let me summarize by saying that State Farm is not only the best at customer service in the insurance industry, but of any industry where that matters. Helping when we needed it, providing the most cost-effective solutions, agents making themselves available at all hours, and directing us to legal services when that was the best solution. My whole family (sons and their families) are all with State Farm probably because of our most excellent experiences.

Br
Review №5

I had to put a teen on my insurance (frightening), they put my mind at ease and worked to find the best rates. I was absolutely shocked at the time and money they saved me. I wish there were more than 5 stars to give! Thank you

Pa
Review №6

Felicia has been the most helpful and pleasant insurance agent I have ever dealt with. Veey promt and professional service. I would highly recommend!

Pe
Review №7

Cole has always been very helpful and responsive to any of my questions. As a first time home owner, he truly helped ease my worries when it came to my insurance needs. I would highly recommend him!

ca
Review №8

I called this morning regarding a question on our bill,Christy was very helpful and professional. When you have someone asking how your day is going when beginning our conversation, sure gives me a warm, caring feeling. I HIGHLY recommended Cole Campbells office,they are always prompt,courteous and always there when we need them.

Je
Review №9

If you aren’t using State Farm for your insurance needs you are so throwing away money! Call Cole Campbell and give him a chance. I had to call him and ask him if there was a mistake in my auto insurance as the price was SO LOW!!! So thankful that I found State Farm for my insurance needs.

Mi
Review №10

Many of us locally were impacted by the recent hail storm in Bryan. My vehicle was one of many damaged.I filed a claim that Thursday afternoon, was contacted by my agent Friday, by an adjuster Saturday, and literally had a check in my account the next week to have my vehicle repaired. There must have been thousands of claims that week from the storm, Cole Campbell’s Office was responsive and checked on the progress of the repairs until completed.The service I received from State Farm and Cole’s office staff was exceptional!

As
Review №11

I have been a State Farm customer for many years. I have also had many agents come and go but Cole Campbell is by far the most dependable agent I’ve had! Cole has personally taken care of me on several occasions and has exceeded my expectations each and every time.During this pandemic dilemma Cole and his staff have been working from home for the most part. I have been AMAZED with the helpfulness of Cole’s office manager, Christi Smith. Christi has taken time out of her personal life, while at home with her family, to take care of the needs of me and my family. Christi has even addressed issues that I was unaware of, and resolved them, before they turned into a problem. I want to applaud Cole Campbell and Christi Smith for their dedication and the way they represent State Farm.Thank youA Brockett

De
Review №12

I recently moved to College Station from Dallas and wanted an agent locally. I cannot give Cole enough stars for the service I have received over the short time Ive been here. He has communicated more with me and explained my policy more than I ever received from my agent in DFW. He appears to be a caring and dedicated professional. I look forward to many more years with State Farm. Thank you Cole!

M
Review №13

Cole is a great agent! He is always willing to go above and beyond to provide the best service to his customers. I have saved so much money switching to State Farm! All the employees are very helpful.

kr
Review №14

Cole is always a pleasure to speak with. He is very professional and always there to help me get things done. I would highly recommend Cole and his agency.

Jo
Review №15

I dont normally take the time to write a review, but Cole went above and beyond for my wife and I this weekend.I was able to reach Cole, while he was with family, on a Saturday to ask for assistance due to us having two blowouts after hitting a pothole on a county road. We were 45 miles from the closest town and were unable to reach a tire or wrecker service for the assistance we needed (on a weekend).Cole spent the next 3 hours on phone calls finding us a provider that would tow our vehicle for the necessary repairs. He even followed up on Sunday and Monday to ensure we made it home safely and to request any feedback on what could have been done better.These guys are the real deal and I am thankful to have Cole as my agent.

Gr
Review №16

Love this office. Even though I live in San Antonio I insist on staying with Cole Campbell due the the professionalism of him, and his staff. They are always on it, and personally know who I am.Keep up the great work yall

Ri
Review №17

Great experience! Christi was extremely helpful getting our insurance set up when we moved to Texas. Cole has been great to deal with as well, a very knowledgeable staff that will shoot you strait.

Ra
Review №18

I was looking for an agent and office that was local, Cole Campbells office came highly recommended. It was a pleasant and painless experience to make the switch. I got so much more value for my money and customer service is A+++++!!

Br
Review №19

Service is unparalleled along with a highly competitive product offering. I would recommend Cole Campbell and his team to anyone.

Za
Review №20

I highly recommend Cole Campbell State Farm! They took the time to explain to me what each coverage means and why it is important. Also as a broke college student, they also helped me find all discounts that applied so I could get the best rates possible. Go see them for your insurance needs!

ad
Review №21

I had a great experience dealing with Cole, it was the most informative meeting I have ever had with an insurance person. He was able to not only increase all my coverages but also saved me a ton of money as well. Go see this guy!

Mo
Review №22

Cole Campbells office has some of the best employees who care for their customers. They are personable and efficient. I know they are always looking for my best interest. Its nice to have everything bundled in one place as well. Home, auto, and life insurance.

Sh
Review №23

If you are looking for a very professional, responsive team, then you have found them! Please contact Cole Campbell State Farm to take care of your needs!

2A
Review №24

Hands down great office staff. I was taken care of right away and very helpful. Highly recommend.

Su
Review №25

Cole Campbell State Farm has won our business! We are so grateful to finally find an insurance agent that not only offers great rates, good coverage, but also will sit and talk through all the insurance verbiage to that I can understand it and compare it apples to apples to my old insurance. It has really felt like we have come home again to a personalized family insurance company that really cares about our family. Thank you!

Br
Review №26

Very comfortable “home” feeling in the office! Christi did a great job making sure that I had the right coverage on my truck for what I do for a living. Very helpful! Highly recommended

13
Review №27

Thank You Cole Campbell State Farm, you made the process of our insurance business painless, not only did you take care of us you made sure our coverage was more than adequate. It is good to be taken care of, I now have less to worry about.

Li
Review №28

Very pleased to have switched all of my insurance to Cole Campbell’s office. Feels great to have hands on customer service. If you want hands on service this is your agency.

Ga
Review №29

Without a doubt amazing customer service and agent interaction. We went to Cole Campbell 7 years ago looking to replace what we had with another insurance company, have been very pleased.

Hu
Review №30

The man to see if you need insurance. He will work hard to provide you with competitive rates and has some of the best customer service that Ive ever seen. I know personally that he makes an effort to help his customers when they are in need.

Li
Review №31

I’ve been insured with State Farm for literally decades. Cole Campbell’s agency is great! Christi is my contact person, and is friendly and professional. She always answers my emails promptly, having already taken care of any request or issue. For “top notch” customer service....call this office!!

Cr
Review №32

Great service and even better people! Cole and his staff are one of a kind and put people first. Very refreshing and I highly recommend them!

Sh
Review №33

Cole Campbell and his staff are the team you want on your side. Whenever something bad happens, and it will, this team will stick by you and always do what’s best for you. Don’t just settle for anyone, get the very best with Cole Campbell - State Farm.

Br
Review №34

I contacted this agency for a quote on a personal articles policy . Hayden was extremely professional and was quick in providing the quote. He also offered recommendations to save me money on my current auto policy. This agency has knowledgeable employees and I would recommend this agency; certainly if you are in the BCS area.

Ke
Review №35

Great customer service and very knowledgeable staff! Definitely the place to go!

St
Review №36

Love state farm. Everyone at the office is super nice. Christi does a great job at making insurance easy. Definatly will continue to give them my business.

Ni
Review №37

I’ve been using Cole for over two years now and would not want to have any other State Farm agent! Cole and his whole team do a great job and are always there when you need them. You can’t go wrong doing business with him.

Je
Review №38

WOW the amount of money Cole helped me save is unreal. So very glad we changed to State Farm. Kudos to your team and thanks again for all of your help saving us money!!

Sa
Review №39

Amazing and very reliable. They have always exceeded my expectations each time.

ji
Review №40

Awesome people, and amazing customer service! Highly recommended

Kc
Review №41

I really love statefarm! Christi is one person who makes insurance not a headache for me! Highly recommend to anyone needing help with this office or any questions in general.

Ja
Review №42

Just changed over to Cole’s office last week. Throughly impressed with their knowledge of insurance. It’s nice to have someone that can answer questions and cares.

Ch
Review №43

Christi was very helpful. I was needing a commercial policy and she set me right up! I told her what I was needing and she called me back within and hour and had everything ready to go! Very please with the customer service

Br
Review №44

Cole is like family! I am so appreciative of him and his team and the lengths they will go to provide exceptional services.

Su
Review №45

New to State Farm and I am beyond impressed. I really appreciated this office taking the time to make sure I fully understood what coverage I was getting. It was nice to have someone put my interest first!

Sm
Review №46

Highly Recommend State Farm Agent Cole Campbell.........Christi is always responsive to my calls or emails. Go see them and let them show you why State Farm is the #1 auto and property insurer in America.... Its not an accident ! #yougetwhatyoupayfor

Jo
Review №47

Recently had a claim and Cole’s team went above and beyond to take care of me. They even had a rental car ready to go before I even got home from the wreck!

To
Review №48

I received a call from this location. Her name is Christi Smith. I was busy taking care of other things and she was extremely rude. I hung up and here she sent me emails. I gave her my information to run quotes, but I have no interest doing business with people here. I decided to go with another agent of State Farm.

Ch
Review №49

Cole is a great agent that’s always available and willing to help! Pleasant office and super friendly staff. Highly recommend!

Ki
Review №50

What a great group of people helping to make insurance easy! For all insurance needs these are the people to call.

Fa
Review №51

Made the process of getting insurance easy and quick! Great customer service. Would highly recommend!

Ja
Review №52

Christy is very helpful and saved me tons of money. She is absolutely amazing with explanations on my home and auto insurance. She also saved me tons of money with the refinancing of my new truck. Christy for president 😁

ri
Review №53

Cole Campbell and his whole office have been amazing to work with. The State Farm office we were with before (different agent and office in Bryan) was not conveniently located and you always felt you were just one in line behind the other zillion clients. The Cole Campbell office instead has gone above and beyond many times for our family. This office is a gem in College Station!

Cr
Review №54

Cole Campbell and his team are amazing! Anytime I have a question or need some help they are ready and willing and they get it done quickly. What a great team! Thank you Cole Campbell and Team!

Ma
Review №55

Terrible claims service, State Farm is not the company they once were. Looked for the slightest reason to cop out of paying for all of my damages on my vehicle after being a loyal client of theirs for 8yrs and having full coverage.

Gl
Review №56

Cannot say enough great things about this agency! Cole and his team are amazing to work with. If I could give them more stars I would!

Be
Review №57

I contacted this agency for a quote on auto and homeowners policies. Hayden was extremely professional and was quick in providing the quote. I recommend this agency.

As
Review №58

Definitely recommend this office! Christi is very professional, easy to talk to, makes understanding insurance easier and has done an amazing job for us!!

je
Review №59

Cole is a great agent! The sales and service people are super efficient and friendly! Highly recommend!

Ch
Review №60

Cole is an outstanding agent that always goes the extra mile to help his customers.

Br
Review №61

Very informative and quick

Lo
Review №62

Great experience ....couldn’t ask for more superior customer service ... highly satisfied with Christi at Cole Campbell State Farm...Thanks !

Ma
Review №63

The employees are nice and try their best to help you. But the process and Campell himself I have no good word for them. Never informed me about my claims unless the other person called them first. Said they would fight for me, but never did. Seems like they just settle to get it out of their hair. Sad that you pay for insurance just for them to lay you off.

Ch
Review №64

Excellent customer service. Cole and his team will take good care of you and your family!

Bl
Review №65

I have been extremely pleased with this agency. Its nice to have an agent that actually cares. Cole and his team go above and beyond, and I absolutely zero complaints.

Be
Review №66

They were great until I actually needed them. Customer for over 5 years & when I had a single vehicle accident they dropped me 11 months after my accident. Isn’t that what insurance is for???

Wi
Review №67

Very professional business team

Am
Review №68

Cole Campbell and his staff helped me with my insurance needs to ensure I had the best coverage available. They are a pleasure to work with.

Jo
Review №69

Cole and his office are excellent people to work with.

Br
Review №70

Mr. Campbell is a man of his word and will go out of his way to help his clients. He has had our home, auto, and life insurance for around 7 years. Recently he also helped us get an auto loan through State Farm and even drove 2 hours to hand deliver the check. You wont find a better agent.

La
Review №71

Cole Campbell and his associate Christy Smith have been of immeasurable assistance in guiding me through a claim for storm damage to my home. They have promptly answered and returned all phone calls, kept me apprised of the steps for mitigating extensive damage to my home, and guided me through the process for recovering the value of my home.

Ni
Review №72

Always a great help..insurance, auto loans, boat loans...always do a great job

Am
Review №73

I love this agency! They are always available.

J
Review №74

Wanted an online quote to compare insurance rates and was then called and berated by a rude salesperson for choosing a different company with better rates and service.

Lo
Review №75

Mr. Campbell is always available with fantastic and great services

Ke
Review №76

Excellent customer service and friendly staff!

Ro
Review №77

Have nothing but great things to say about this agency. Broke down last week at the Bryan Wal-Mart and Cole personally came and jumped off my truck.

St
Review №78

Great customer service and fast quote request turnaround.

na
Review №79

Everytime i call they are out for lunch....literally everytime not even during lunch hours.

Ji
Review №80

Great customer service!! Extremely friendly staff!!

An
Review №81

Very knowledgeable and extremely helpful!

St
Review №82

Helpful and friendly staff!

Vm
Review №83

Christi was very nice and helpful!

Di
Review №84

Cole and his team are so helpful and awesome !

To
Review №85

Worst insurance company Ive ever had. They continue to raise your insurance costs every month! Stay away from State Farm!

Ta
Review №86

Great Insurance deals

Mi
Review №87

Awesome customer service!!

Information
35 Photos
87 Comments
4.7 Rating
  • Address:2911 Texas Ave S #102, College Station, TX 77845, United States
  • Site:http://www.colecampbellteam.com/
  • Phone:+1 979-703-6655
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:15pm
  • Tuesday:8:30am–5:15pm
  • Wednesday:8:30am–5:15pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:15pm
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