The company who made my insert no longer makes the needed parts but inspite of that Steve came up with something and kept my fireplace going. His service is exceptional and he is honest. I would look no further if you need work on your fireplace.
Told me hed be at my house between 12 - 2. I made sure I was home. Didnt show. After 3:00 I called him, he told me that he couldnt come on my roof because it had been raining. Dont assume your new customers know that you cant work in the rain. At the very least, call them and let them know youre not coming. I will find someone more professional and who wants to work.
Honest & Excellent Service! First individual that took apart my insert & addressed all my issues!