My instincts were wrong about this company. They told me it would take one week to complete the work but ended up taking five months. My yard was left in a complete mess while I patiently waited and waited hearing one excuse after another. I asked them to do extra work and let me know the updated price several times but never received a response. Now, four months after the work was completed, I receive an invoice for 50% more than the original quote that I signed. The final invoice is a confusing an unsubstantiated mess. Very bad communication. Disappointed.

There are almost too many details to share about this company. We decided to use them when we bought our new house because the previous owner had been using them and they knew our equipment. What a mistake that was. We were given so many different times that they never showed up for to install our pond pump and get the water feature running in the spring. Then they finally show up, do a little bit of work, never finished the work and invoiced me. Then the office kept calling me saying I needed to pay the invoice (that was an outrageous price) even though they hadn’t finished the work. I told the office lady they never finished so she put the owner Todd Morris on the phone who promised he would make things right and take care of everything. So I paid the invoice on his word of making things right. That was a mistake. He never sent his crew back out as promised to finish. So I call again and tell him they never showed and that I also needed a new aerator for the pond. He apologized profusely and he came out so I could show him the things they didn’t finish and he took our aerator and said he would have a new one installed by next week. Well then months went by and we still didn’t hear from him. So I called again and kept getting told he would call me back. After a week of trying to get ahold of him I finally did and he made up an excuse about the aerator not arriving yet. Told me again it would be another week and he would have it in. You know the drill, weeks and months go by and nothing. So now I call him again and this time he doesn’t even remember me it’s been so long. We are talking the aerator thing started in July and it’s now December. When he told me it would be a week! Now he realizes who I am after I jog his memory so now he is telling me he really has no clue what’s going on and he will have to check with so and so, even though it’s his company and he has been involved with our job since the beginning. Now he is arguing with me that they didn’t bill me for anything they didn’t do but they never actually completed the spring pond startup! But they charged me over $1000 (yes you read that right) for the spring start up. So he took our aerator and never brought it back or a new one and he charged us $1000 for a pond start up that never happened and no that wasn’t including an aerator because that didn’t happen until later. I don’t recommend this company for anything. The classic excuse from Todd multiple times is that he is “playing catch up”. Not a good business. Don’t waste your money and don’t ever pay them until your job is complete. I hardly ever write reviews but I don’t want anyone else to get ripped off by Shades of Green like I have.

I’ve used them for a few years, great service, and very nice people.

Was given an estimate for service then charged 4 times the amount without confirming huge increase with me first. Then threatened to refer me to collections if I didnt pay immediately. HORRIBLE communication and terrible response timing.

Great work at an affordable price. Very pleased and have recommended them to friends.

Called on Thursday Morning didnt show on Friday called again Friday afternoon still hasnt show up after promised to be there Saturday no call no Nothing ....