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Christian Brothers Automotive Clive
15250 Hickman Rd, Clive, IA 50325, United States
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Rh
Review №1

Very professional, not overpriced for the quality of service they offer. Being given the knowledge of what is an immediate versus future need is greatly appreciated. Sent two cars there now, both have driven like new after pick up.

Ti
Review №2

I went in for an oil change and simply asked for what I needed done and it was completed in a very prompt and professional manner. I also had my 4 year old son with me and he very much enjoyed the complimentary refreshments in the waiting area. The staff was kind and the facility was clean and comfortable. They also had faith based artwork and was playing Christian music. 24 hours after my visit, I received a phone call and was thanked for my service. It was a small yet thoughtful touch to thank customers for their business. I was very impressed with the customer service. I would highly recommend Christian Brothers Automotive to anyone needing service in their vehicle.

De
Review №3

Christian Brothers Automotive employees have always treated me in a professional manner as well as informative and friendly. The shop is super clean which is always a plus. They have a shuttle service with the greatest driver Amber!!!They are my go to repair shop.

As
Review №4

Absolutely outstanding! Professional communication, above-and-beyond issue diagnosis and warranty research/suggestions. Courtesy shuttle was great. Worth the $!

Au
Review №5

I made an appointment online which was really easy. when i entered i was greeted and was walked through how the process worked. they offered full inspection, free of charge, but i had denied it due to my busy schedule. they were very nice and helpful and was able to get my service done earlier, than the quoted time

Br
Review №6

I unexpectedly had to get a new battery for my vehicle! Christian Brothers was able to get me in the same day I called! They are pleasant to work with and reliable!

Do
Review №7

I purchased new Tires and rotated tires with a front in alignment was very satisfied with the service offered shuttle driving the home and back it was a very easy repair great friendly and easy to work with I recommend them

St
Review №8

I had an emergent need of a Master Tech to diagnose my electrical issue. Christian Brothers performed a complete review of my vehicle and replaced my alternator at a competitive price. My repair was time sensitive, as it was an unexpected repair and I was planning to go out of town. Denika was excellent to work with. She kept me informed of issues and progress. I was given a comprehensive paper document of all suggested repairs/services and estimates for each item, along with a digital copy and virtual review of my vehicle. I have never before received anything so thorough. It allows for planning of time, cost, and priority of repairs. I will certainly look to them for those future services.

Je
Review №9

I was very impressed with Christian Brothers friendly professionalism and their extra conveniences. We used their key drop option after hours, paid over the phone and they dropped our car off at my wife’s workplace which was extremely helpful to us. We will use them again!

Me
Review №10

Absolutely love this place!! As a single mom I feel most places take advantage because Im not well versed in car maintenance. They give you a run down before they even begin and they provide a car service! On top of that the staff is so kind! If I could give them 10 stars I would!

Jo
Review №11

When a certain dealership told me a laundry list of things that needed fixed and never identified the root problem, Christian Brothers did. They even let me take their mechanic out on a test drive to recreate the problem. I have full confidence in their work, their professionalism and their pricing. Thank you for listening to my concerns, working through this process and establishing a strong repair plan.

Ke
Review №12

My first impression was that the waiting area was VERY clean and organized. The employee who checked me in was very friendly and professional. While we waited another employee offered my daughter some snacks and a drink. The service done on my car was done in a timely manner. Overall I was very impressed and will definitely be taking our vehicles back.

Le
Review №13

Friendly, patient, professional, informative team. I didn’t know much of anything about taking care of a vehicle until problems became apparent, and Christian Brothers walked me through everything with video and photo support for each component. I could choose which services to get with no pressure to get anything that wasn’t necessary. Highly recommend this business!

Me
Review №14

They were quick about getting me scheduled. They were very courteous and professional. They send you a detailed email about what needs to be done on your vehicle and call to review it with you. They do drop off/pick up, and the drivers were nice, vehicle clean. Overall, it was affordable, efficient, and fast.

Ma
Review №15

Very professional staff, and amazingly clean building, which is great to see from an automotive service shop. Dropped me off and picked me up from work in their shuttle. Evacuated and recharged my AC, which is now nice and cold! Will be returning next time I need some work on my car.

Ke
Review №16

Wonderful to work with! Everyone was so kind and positive. I loved the technology they use to not only communicate verbally what all they worked on with your car but also to send you detailed pictures and descriptions so you can view it all yourself on your phone. The whole process start to finish was very smooth! Highly Recommend checking them out!

Ly
Review №17

The staff here was very friendly and accommodating. The waiting room was quite nice with free drinks and snacks which is a really nice touch. The facility is clean and inviting. The work on my car was done in a timely manner and was done well . This is my first visit and I will definitely be going back for other services.

Vi
Review №18

“Intentional” is the word I would use to describe Christian Brothers Automotive from their fully stocked changing table in the bathroom to the images they send you of your vehicle, before they call you. My family and I couldn’t be more pleased with the services we received from this team and will most definitely be giving them our service in the future.

Do
Review №19

Excellent staff, always positive, which makes a world of a difference from a service perspective. Service is quick and prompt. Each time I have been in my services have been complete on or before the time they have quoted me.

Kr
Review №20

Christian Brothers always does a great job. They are knowledgeable and honest. They care about their clients and are very professional!

Ma
Review №21

Very happy with the front end alignment that was done by Christian Brothers. Place was clean and comfortable waiting room. Busy place but plenty of stalls and mechanics to get job done.

Fr
Review №22

Very professional. The cleanest shop I have ever seen. If a service is recommend, they take a picture of the potential problem, review it with you and tell you the cost upfront.

Ez
Review №23

Very pleased with their service, and the systems they have in place to create a convenient and customer-friendly experience. Nobody likes getting their own car repaired, but they make sure you’re taken care of from the time you arrive until you the moment you pick it back up.

ji
Review №24

Great staff. Squeezed me in and got the work done quickly. Gave me a detailed inspection report. Very honest and professional.

Ju
Review №25

They went above and beyond to get what I needed done. And I was able to get everywhere I need to because of their awesome shuttle service too!

Su
Review №26

Great place to be. I do my own car repairs but needed alignment check. They were honest and did the repairs I expected them to do. They also did a complimentary inspection and provide all reports to me with no pressure to get fixed. To me this place was honest and did exactly what a 5 star rated shop would be. I also got free ride back and forth from work. Highly recommended.

Ky
Review №27

Good communication. Did not fix the problem that I came in with. Wasted money for sure. Offered to fix other more expensive things.

Ja
Review №28

I was very impressed with the entire process. I know nothing about auto maintenance and have never had to deal with it before, as my husband always took care of it all. Therefore, I wanted someone I could completely trust and not take advantage of me. Kudos to CBA! I felt very comfortable and satisfied with them.

An
Review №29

Had a peaceful wait involving knowledgeable and courteous staff, a comfortable waiting room and charging station for my phone. Service was fast and I was out the door on my way in a reasonable time frame.

Du
Review №30

Great team to work with, very professional and friendly.car fixed in 1 dayHats off to a job well done!!

Gr
Review №31

Christian Brothers Automotive (CBA) kept me informed at every step, sending estimates, photos, and videos throughout the day of what they saw and needed to repair. The staff was friendly and the shop was incredibly clean. I received a recommendation about CBA from a friend and would now definitely recommend CBA to others.

Ga
Review №32

My vehicle was taken in last minute which was very helpful and great customer service. The issue with my vehicle was addressed and corrected. I was also made aware of other things that need attention at some point but was not pressured to get them done immediately. Very friendly and courteous staff.

Be
Review №33

We take our vehicles here for routing maintenance and never have had a problem. Everyone is very friendly, the facility is clean and welcoming and the services are always done to my satisfaction. Highly recommend!

Ca
Review №34

Very friendly, up front with diagnostics. They stayed late to get my car done so I wouldnt have to come back. Excellent customer service, work was complete, fast, and reliable. I will definitely take my car there again. Prices are a little higher than Midas or others, but the quality and service is well worth it. They care about their customers whole experience with them, and it shows.

Cl
Review №35

Best service I have ever had at an automotive service center. Honest, top notch work

Sa
Review №36

Nice friendly and professional and Knowledgeable staff is the start of another great and smooth experience.This is the service center I return to time after time when maintenance is needed on any level, this is The Service Center the truly defines added value from drop off to pick up. Thanks again Christian brothers auto I appreciate all you do.A. Caruso

Dr
Review №37

Super nice people, very quick service. Offered me ride to and from shop. Could not possibly have better customer service. They also offer decent financing options. That financing option is especially nice because their prices are very high. They quoted me for 4 new tires and an alignment. A shop just down the road quoted me $350 less. They quoted me $170+ for a new battery told me I needed one but another shop said the battery was just fine.If you need the repair done quickly and care more about customer service than you do prices I cant recommend more. If you dont have an unlimited amount of money maybe find somewhere else.

me
Review №38

Honestly Ive never worked with more dishonest people. They overcharged me on my services and they told me i needed new spark plugs cause my car was misfiring when this was not the case. I took it to my dealers mechanic and my car was just fine. They will lie to get anything out of you. Highly recommend you go somewhere else.

J
Review №39

Excellent service, price, customer experience, and professional staff! I will definitely be coming back here for ALL my automotive needs!

Ge
Review №40

What a wonderful place to get my car serviced. Staff is super friendly and helpful. Will definitely be going back.

Mo
Review №41

9/1/21 UPDATE - Post this review, I had a productive conversation with Bill, the owner within a couple of days. Outcome of this conversation:1. Bill emphasized his desire to resolve the issue and achieve my satisfaction and another opportunity to earn my business.2. Bill explained further the reasons behind the diagnostics miss. Im not necessarily in full agreement, but more ok with it.3. Where Bill offered their shortcomings in the area of;a. Explaining the diagnostics issue better.b. Finding a more competitive quote in the area of $600 vs. the initial $1,000 or modified $810.c. Find a satisfactory resolution that is fair and equitable for both of us.4. Bill had no issue with any of the other shops. Rather, further elaborated on his business model requiring a higher bill rate such as additional amenities (e.g. free shuttle). Yet, provide a better service than the dealer, Bill contends.5. Bill offered to repair my daughters car next documented major issue for free! Job was replacing rear brakes and rotors, a $445 value approximately that was completed yesterday to satisfaction.Conclusion, I updated the rating from 2 to 4 stars. Its not a 5 because I still believe labor rate is high and not appropriate for everyone or every job. I am grateful for Bills due diligence and willingness to take this experience as a learning opportunity to better his shop in total. END UPDATEFirst the facts,My daughters 2008 Honda Accord had check engine light come on while she was driving about a month ago, so she stopped on the interstate and we towed it to Christian Brothers Auto for further diagnosis and repair.They told us it was a bad battery and alternator and the total cost to repair including the diagnostics which was $120 was about $1,000 and with the $50 off valpak coupon, it was about $993. They did the repair.About a month later, a similar thing happened to the car and we towed it again to Christian Brothers Auto where the diagnostic was a bad starter and to replace at a cost of about $1,000. They did not charge us for the diagnostics.During the conversation with the service advisor; Tyler he mentioned that the previous diagnostic did not catch the bad starter because it was a further step after the alternator check in the diagnostics tree. I asked to negotiate the price further. To his credit, Tyler did his best to reduce the part price that then the amount came down to about $810. I asked him to give me the rest of the day for me to check around the Des Moines area for other quotes.I checked on the cost with three other auto shops that I either had experience with or had a referral to from a trusted contact and here are the results:Hilltop tire was about $725Sergeants garage was about $545Chamberlain Auto was about $472So I chose Chamberlain to do the job which they did the same day that I towed it there and was very satisfied with their aftermarket new part and job.The rest of this review is my opinion and would leave judgment to you. I feel that Christian Brothers auto should have caught the starter issue the first time around so we would have had a better picture of what was needed to be replaced and cost so we would make a much more informed decision.Second, once presented with what happened, I expected a much better deal so they can keep me as a customer fully knowing where I stood on the matter and that I have other vehicles that I could be repairing there.Instead, I discovered that their cost regularly is much higher than other shops around town that are as reputable as theirs. I also want to emphasize that I think Christian Brothers Auto is trying their best to be upfront and honest. However, their hourly labor cost is simply too expensive (I think $130) close to a dealer cost.The advice here is check around for competitive cost of repair. I will say that Christian Brothers Auto do typically explain the issues well and that they are the only ones I know of that will provide you with a detailed picture and video report that will help you understand what is the issue.

Iv
Review №42

They went above and beyond when I was in a pinch and found the time to help me. I could not be happier with their great customer service!

Cu
Review №43

This shop is hands down one of the most competent and skillful shops in Des Moines . From the service writers, to the courtesy shuttle drivers, and technicians. Clean, organized, and professional in every aspect.Lobby area is nice and welcoming. I walked in on a Monday with a check engine light on. Computer system at the shop was a little slow, so the service adviser quickly resolved the issue by talking to each customer individually and writing down what they were there for. He didn’t get upset or angry. He was calm, patient, and professional and got the job done quickly and effectively.They took photos of actual concerns they saw while inspecting my vehicle. My struts had a leak and they could actually show me in a photo via text.They accommodated me with a courtesy shuttle from the shop back home during repairs with no extra cost.The communication was great even when trying to get ahold of hard to find parts. Every week I got a courtesy phone call that gave me an update as to what was going on with my vehicle and the next steps of what was happening.Work was done fast and done correctly 100%.How do I know this? Any shop willing to take the time to print off pre-alignment measurements of camber, caster, and toe and then show after alignment measurements that are within specs tells me they care about their customers.There is a ton of competition with “major chain” automotive shops in the neighborhood but none of them come close to Christian brothers. I will be going to Christian brothers for all my automotive needs from this point on.

Va
Review №44

Quick service, very friendly. Happy to have a trusted place that we can go to when needed. Love the health report on my car!

sa
Review №45

Excellent Service, Friendly, Understands your problems. Couldnt have taken it to a better place. I will go back.

Ma
Review №46

Had an excellent experience here. Went to many other shops in the area and none of them could figure out how to adjust the rear toe on my car, for an alignment. This place got it right and it was cheeper!

ja
Review №47

Christian Brothers is a good Automotive they diagnose the problem trace the problem and fixed it right away compared to taking it to Tires Plus that did not do a thorough diagnostic like they should have been

Gr
Review №48

After deciding to get a second opinion on why my wife’s vehicle was wandering while driving. Christian Brothers gave us a much better answer, with details why. Literally saving us thousands on a repair. The staff is great too! Will definitely be referring them out.

An
Review №49

The people working here are very nice and pleasant. They really make your feel comfortable. The best!!

GS
Review №50

Awesome service. Denika and Tyler were pros. Highly recommended!.Jeff

Gr
Review №51

The Staff was very nice and the shuttle service was great. Prices very competitive.

Ho
Review №52

I visited Christian Brothers for the first time today for an oil change and was helped by Chad. He was super helpful in booking the appointment on short notice and had us in and out of the shop quickly and for a fair price! Everyone was really friendly and honest! There was an older lady in the shop with some car issues and instead of pushing to fix everything right away, let her know which they should take care of sooner and which could wait. I appreciated the integrity.

Je
Review №53

Not only did the fix this massive screw stuck in my tire, but they stayed open late to get my car checked in and have water to my overheated pupper. Again I apologize that she is not a dainty drinker and left a small lake in your lobby. Zhora and I are very grateful for your fast and inexpensive fix of this problem. 🔩 Adding pics of the screw cause its unbelievable it didnt kill my tire and Zhora cause shes adorable! 😁

ja
Review №54

I was out of state and stranded in the wastelands of downtown Des Moines and this is the only service station that without hesitation said bring your car and and we will get it fixed.For that I am forever grateful!Thank you.

Ja
Review №55

They are very professional crew! They accommodate to any need that you might have ! Would recommend

Da
Review №56

Bill and company have outstanding customer service. They will go beyond any and all expectations. This is a great group of people that make up the team at Christian Brothers.I feel you would be making a mistake taking your vehicle anywhere else for service.

Ra
Review №57

Very professional and detailed. Would recommend them for any car mechanical repair.

Ma
Review №58

I felt very comfortable and welcome while waiting for the alignment of my car. I feel Christian Brothers are extremely confident in their knowledge and expertise and they came highly recommended. They sat down and explained the computer alignment readout before h work and showed menthe read outs before and after the alignment for comparison. I asked them if they could reset a service warning I’ve had for over a year which they did it with no problem and for free. Audi told me it would cost $60 to complete the reset. Also I feel they are very competitive on their oils changes. From now on, Christian Brothers will be my “go to place” for any service work I need. They truly made me feel at home, were very courteous and welcoming during the entire process. I also like the text updates during the entire process. The entire experience can be summed up in three word... “outstanding customer service” !!!!

J
Review №59

I was impressed with them before, but what sealed the deal was an after-hours assist when we were out of town and grandma was watching our kids. When she got stranded in a parking lot with our vehicle and our kids, unsure what to do, Bill came out at closing time, took the vehicle, got it running, and returned it to our house all that evening. Amazing. Prior to this service, I was impressed by their contact and information sharing. Service appointments come with text notifications and detailed pictures and info on services that are needed, recommended, and things to be aware of. Great customer service, fair pricing, and fantastic place. Ill be returning.

Ke
Review №60

Christian Brothers Auto Repair has an organized professional feel because its relatively clean and the service advisor is attentive and accommodating. I was researching the repair history of a used truck I had bought and this shop had worked on it. I was able to get all the details I needed, no problem. That was a good experience.

Ro
Review №61

They were able to take care of my battery replacement and check charging while I waited.

La
Review №62

A friend recommended this auto body shop. I could not be more pleased with the professionalism, service, friendliness and genuine nature of everyone I interacted with. We had a expensive repair and the shop took time to go over every option financially and repair wise with me and my husband. So thankful for their help and finding a trustworthy shop!

Ge
Review №63

Exceptional service! Walked in and got in for an oil change all in 30 minutes.

Gr
Review №64

Great job. Finished on time.. Reasonable price.

J
Review №65

Had a great experience with Christian Brothers Automotive. From start to finish! The detailed estimate process, text updates and courtesy shuttle. They replaced the oil filter cooler housing on my Jeep Wrangler and removed my running boards. Also surprised me with a free oil change. The team was nice and professional. Will definitely use them in the future. Thank you Danika, Carl and Alex!-Justin

Ad
Review №66

EXCEPTIONAL service. The manager Chad (I’m pretty sure his name was) had the store running great. The front desk asked me if I wanted them to look at my car, but I didn’t know they offered pictures and videos on how to fix them. 10/10 recommend and will be back.

Mi
Review №67

Best service ever. Professional, attentive to details, not hurried, timely. When I called about a dead battery, they came to jump my car and drive it to their shop, at no cost to me. Is that service, or what! This is the second time I have used Christian Brothers and can tell you their service and service advisors are exceptional. Their facility is spotless. I intend to continue using Christian Brothers for all of my auto maintenance needs.

Ru
Review №68

Communication was excellent and I was given options of how to proceed on an expensive repair. Very patient in explaining how the process would work and what to expect . The price was exactly what I was quoted and I have found my auto repair business for all my future needs...WELL DONE!

To
Review №69

Very impressed with the knowledgeable and friendly staff, clean atmosphere, competitive pricing, handy location...and the free Tootsie Rolls in the waiting room!

Te
Review №70

I have been dealing with auto mechanics for nearly 50 years and have never dealt with a shop as courteous and professional as Christian brothers. Chad at the front counter and technician Josh are true professionals. Im so happy to have tried them out and I will always go there for regular maintenance and repairs

Ch
Review №71

First time using Christian Brothers and was blown away! Their service was amazing. They communicated via test, email and phone during the entire process. They did what they said they were going to do, when they said they were going to do it . Good to know i have found a repair shop i can trust!

Ni
Review №72

Most flexible, organized, and knowledgeable shop in Central Iowa. Their people and shop were very clean and organized. They were fast with my repair and they even have pick up and delivery service so we dont have to miss any work.Hourly shop rate is was fair. Definitely not the most expensive

Ri
Review №73

Great trustworthy work. Recommend to anyone

Ha
Review №74

Extremely friendly with free soft drinks, coffee machine, free snacks and I was told they operate on Christian principles. The car inspection was free per certificate from Discount Tires. They gave me some quotes that were extremely pricey. $620 to replace three tie rod ends with wheel alignment. Replacing low beam bulb $88. Davids Automotive quoted $250 and $18 respectively. They are not willing to install parts provided by client.

Sa
Review №75

Amazing service! Fast repairs, pretty decent pricing and just all in all nice people. Even offered to pick me up when my car was done. I have a few other issues with my car that still need fixed and Ill be going back there to get them taken care of.

Ka
Review №76

Christian Brothers has the best customer service I have ever seen from any business period. The staff are wonderful. If you want reliable service this is the place to go. No surprises, everything is explained in the kind of detail Ive never had from a mechanic. I will not take my vehicle anywhere else, but these guys, from now on. HIGHLY recommend.

Ka
Review №77

Everyone at Christian Brothers was terrific. We were traveling from Indiana and our car broke down. They communicated well with us and also worked with us on options to fix the car. The shop was super clean and everyone was very professional. Their prices were higher than we were used to, but since my husband is a car guy, we soon knew and had no doubt of their knowledge of our 01 Saab and the possible problem with the car. Very good experience.

Cr
Review №78

Great people. I came to Urbandale, Iowa to move my in-laws to Texas. Car battery was dead, so I had to walk to get a new one. Snow everywhere, 37 degrees out. Young man there asked if he could put it in the car for me, I told him it’s going in my back pack, cause I’m on foot. He immediately said he would give me a ride.Unknown to them I had a double hernia surgery 4 months prior, and I have nerve damage that is extremely painful, so that walk back was going to be dreadful!The next day I came back to change the oil, obviously time is an issue and they got me right in and right out! Couldn’t be happier with my experience here.Thank you!

Mi
Review №79

Great service and price. the staff was very friendly and clearly explained all of my options. thank you!

Ch
Review №80

Christian Brothers is the best!! The most important thing is they are honest and do great work. I recommend Christian Brothers for any type of automobile maintenance or repair. They also have a service to inspect a car you are looking to buy. This cost is minimal compared to getting stuck with a lemon!

li
Review №81

Brought in my truck which is been told needed extensive repairs by another shop... it did not. Christian Brothers found the needed repairs, did them fast and extremely well!! I will never take my cars anywhere else from now on! Shout out to Bill and Danika - excellent customer service and super friendly. Bigger shout out to the techs that worked on my truck... I was told my brake line was a “bear,” but they did it and it’s excellent. The whole staff is top notch!

Jo
Review №82

Great staff, speedy service and thorough! When I have work done I always have to go back and have them reset the Oil Life because it shuts the car down. But the fine people at CBA-Clive took care of it without me having to say anything! Super great place!

St
Review №83

Out of all the automotive care centers I have taken my vehicles to in the last 20+ years I have never been more impressed than I was with Christian brothers in Clive. The owner Bill was hands on and explained everything in detail to my satisfaction. You can tell that he truly cares about the customers and the vehicles that are brought to his facility.If you ask me where to go, hands down no other options are even close, Christian brothers automotive now and forever!!!!

Na
Review №84

Quick service and very reasonable prices but more importantly a level of professionalism and customer service that is unparalleled. Really liked the diagnostic photos that were sent and the opportunity to talk through servicing options. Its nice to have confidence in a local servicing shop and I certainly have that in Christian Brothers.

Br
Review №85

I bring all my vehicles here for maintenance. Very competitively priced, kind and professional staff, and the work is done on time. I jighly recommend.

Aa
Review №86

I brought my enclosed trailer here because my wheel was about to fall off as I was driving down the road. I knew this was not what they normally take on but Bill went above and beyond, and said he would get it figured out. He called around town to find me a new axle and they got it repaired that day. I don’t know what I would have done if they said they wouldn’t take on my problem. I will definitely refer my friends and family to these guys!!

Ma
Review №87

Very professional and friendly place. Their charges are reasonable. The Technician fixed the AC in my car in less than an hour and even replaced a plug for free. They also did a complimentary inspection on everything else and I was happy that they didnt find anything wrong. This was a huge relief because we know how some mechanics seem to always find something else that needs fixing. Id recommend this place to my friends and family.

Ma
Review №88

Typically good service, but charged me $77 to install a battery.......

Da
Review №89

I used Christian Brothers Automotive for the first time yesterday, and I will definitely be going back! They were very friendly on the phone when I was setting up my appointment and when I was dropping off my car. They used their courtesy shuttle to give me a ride to work, sent me photos and updates throughout the day, and then called me the next day to thank me for my business. Very professional and easy to work with!

On
Review №90

I was unhappy with their pricing and said so in a review. But a manager called me back and made it right. He was polite and respectful. Great prophessionalism.

Sa
Review №91

Kind, professional, Thorough, will definitely be going back!

De
Review №92

Very friendly I love the Christian atmosphere everyone was very professional my daughter turned to me and said Mom I think we found a good place to take the SUV I like the fact that they are straight up .....update I went in for my appointment as scheduled today 10/22/20I was presented with my estimate but it was way over cost and with the person providing me the estimate he misunderstood I misunderstood we both got frustrated it did not end well he actually walked inside the other room slammed down the clipboard onto the table after that I got to talk to a different manager and I explained to the other manager that I was not trying to have an attitude I was trying to have an even tone with my voice tone and due to the fact that we both got frustrated and my intent was not to walk out without a bill they waived the $129 fee but I do not think I will be going back unfortunately I dont think the company is a good fit for me or my budget I do realize we both have to keep our actions in check thank you very much in this situationAnd I was also unaware that they cater to the elite the upper crust they do not cater to Christians who are suffering along the poverty line or below the poverty line way too expensive also I asked if they could tighten up my motor mounts they refuse to do that without any reason I was not given any reason dont know why I was willing to pay for it but if they didnt want to help me out with that eirher I guess they dont did not want me at their establishment so much for a christian-based company

Ro
Review №93

They have well experienced mechanics , they fixed the engine light that has existed for over 3 years , I had taken to several mechanic shops but none of them fixed. They have friendly customer care, I feel at home when the place. Great job!

Ni
Review №94

Great people to work with. They did a free inspection with my oil change and sent a very detailed report with photos of recommendations for other services. There was no pressure and just a lot of helpful information in determining what was best for my vehicle. I felt very listened to and was impressed throughout the experience.

Ja
Review №95

Highly recommend this place to everyone! Their customer service couldn’t be any better! Rare customer service these days.

Ja
Review №96

The customer service is great! They are very honest and I trusted their recommendations. They didnt try to push unnecessary services. I highly recommend this place for any vehicle service.

Ka
Review №97

Timely, informative and courteous auto service.

Ji
Review №98

Ok, somethings we don’t like in life. Dentist, buying a car, and maybe trusting, using a reliable car repair and maintenance shop!Well I found Christian Brothers over a year ago in Clive, Iowa, and have long forgotten the other oil changing, car service businesses that I have used in the past. WHY?I found them extremely trustworthy, (don’t try to sell you items not needed), dependable, very reasonable priced especially with all the extra service, communication, they provide!I have 5 autos that we take to Christian Brothers for all of our car service needs. From my wife, to young adults in there 20’s, I have complete confidence in there entire staff and auto mechanics that they will treat them honestly, fairly, and service their cars without me worrying about getting over charged or added service charges.I can’t say this about most car businesses these days!If you give them a try, plan on having them for life servicing your vehicles, yes there that good!First time every writing a review.Jim M.Business ownerClive, Iowa

Ry
Review №99

I had tires replaced 2 days prior, and was referred to Christian Brothers for a wheel alignment. My old tires, I realized the inside of my front right tire was bald. I got new tires and knew I had to get a front end alignment. Well, I went in and didnt even mention that fact other than I needed an alignment, and they came to me and asked me if I had issues with the front right tire on my old tires. I definitely did. They let me know the tie rod was loose and they could tighten it back up for me which would last temporarily, but eventually would loosen up again and eat up my brand new tires. They replaced it. They also did a courtesy inspection and emailed it to me and told me if I ever want any of the minor stuff fixed, feel free to come back. They didnt pressure me or push me into repairing anything that wasnt absolutely critical. Even though my brake pads need replaced, they didnt push me on that either. I absolutely love that and I will definitely come back. For those reasons alone, Im not going anywhere else except Christian Brothers. Actually, I need to get a quote on the brake pads now! Haha.Anthony Chilton, and Alex Sanchez (the technician) were absolutely fantastic. Great employees.Highly recommend. Definitely.

Ma
Review №100

My car needed larger repairs for the first time since moving to Des Moines, so I was a bit cautious in trying to find a good mechanic and CBA did not disappoint. I got my car in and just an hour or so later they sent me a report of everything they noticed complete with pictures showing what was wrong and an estimate of how much it would be to fix individual issues. The prices were quite reasonable and they didnt try to hard sell me on anything. Overall I had a great experience and will definitely be coming here again for any other repair needs.

Information
68 Photos
100 Comments
5 Rating
  • Address:15250 Hickman Rd, Clive, IA 50325, United States
  • Site:https://www.cbac.com/clive/?utm_source=GMB&utm_medium=organic&utm_campaign=clive
  • Phone:+1 515-444-5773
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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