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The Wash House and Cafe
15149 Lorain Ave, Cleveland, OH 44111, United States
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Ni
Review №1

This is the best laundromat in town! From the easy to use washers and dryers, to the cute kids area! Everything was clean and well kept. The laundry attendant was very nice and helpful. And you can’t beat the prices, at the time of this review the small is $6, medium is $8, and large is $11. I forgot how much it is to dry but I’m sure it is reasonable for 30 minutes. Between 2 adults and a toddler we usually have one big laundry bag with our towels and it all fits in the large loader with no issues. This is definitely our go to place to do laundry.

WO
Review №2

This place is awesome. Cleanest laundry mat I have ever seen. Coffee food and ice cream are all great. Will definitely be back to try the food

Mo
Review №3

Very clean cozy place! Big washers are 4.75 smaller ones are 3.75 and the dryers are huge they are 0.25 for 4 minutes was there for 2 hours with my baby girl and fiancé we had a lot of clothes to wash spent about $60. Would go washing here again if we had to I love this place it has coffee and vending machines!

Ch
Review №4

This place is a Sunday ritual for me. Cleanest laundromat I’ve ever been to. Never had a bad time there. On my last visit, Cassie and a new girl (Robin, I think?) heroically went wayyyy out of their way to help me out. Home base laundromat for life!! (Or at least until I move)

Je
Review №5

Very nice staff, clean and friendly people that come in. Food and coffee. They even have a wonderful program where they will wash your clothes for a nice fee❤️❤️❤️❤️. Wednesday and Thursday you can dry clothes for free 👍👍👍👍. Play area for the children. First time visiting? They give you a tour 💖

Me
Review №6

Never find anything like it around here! The owners are amazing, friendly, helpful people. They keep the place staffed well and it is the cleanest laundromat I have ever been to in 43 years. Perfect white chocolate mocha from the cafe while my kids play on their screen in the floor eating warm cookies. LOVE THIS PLACE!

De
Review №7

The wash house and Cafe was very clean and a I enjoyed my time there !

Ka
Review №8

Had a power outage last couple days after that huge storm. Needed to do laundry and this was my first time in a long time at a laundromat. Nadia was great and helped me with carts, the lift, the dryers. I really recommend this place!

Ma
Review №9

I wish I could give 10 stars to this place...I been over 32 years in US ..been everywhere East Coast, West coast ..N..S ..I never seen a place like this so clean, like a hospital..jezzz unbelievable ..guys you deserve the best appreciation can give ...Amazing ...as long I live here in Cleveland I will always do my laundry here...Congratulations 👏

Vi
Review №10

Super clean environment Kids friendly employees polite

ti
Review №11

Very clean facility, modern machines and love the free drying on Wednesday and Thursday. Great staff too.

Ti
Review №12

A little pricey but best laundromat Ive been to

RO
Review №13

I like how The Wash House and Café has different sizes in washers and dryers to suit your laundry needs. I love that they have free dry on Wednesdays and Thursdays. I also love being able to get Mitchells Ice Cream at this place.

Ta
Review №14

Super awesome. The concept is great they have food, ice cream and coffee. What else could you need. Brand new and and the best machines possible. Clean and welcoming the staff and owners are great. Well need for the West Park area. Prices are right and everyone is there to help. They even have an awesome kid spot with a sweet projector floor game to keep the kiddos busy while youre washing away.

Th
Review №15

Exceptionally clean. Attendants are friendly and helpful. Nice atmosphere.

Wa
Review №16

This place is great for small loads. Dont take too much in there like I did ended up missing a couple of new shirts, but what the hell cost me $120 but it was well worth it. The folding is spectacular the workers are really nice, clean play area for kids and ice cream cones, scrum delicious

Al
Review №17

Always clean ! helpful staff, good prices and they have hot food and drinks (coffee and soda)

Ha
Review №18

This place is so cool! What an awesome idea! Staff is so friendly and kind. I love that theres a place to sit & relax & also a place for your kids to play. Plus Caribou Coffee and Mitchells ice cream!!! This place make me want to do laundry. Haha. I will be a regular here for coffee and treats.

Iz
Review №19

Love this laundromat! You can use coins or a card (card gives you bonuses). Laundry lift is definitely a plus when you have a lot. Very clean and price is comparable to others in the area. Wednesday is free drying, but it can be extremely packed so youre waiting for machines.

Te
Review №20

Great place nice atmosphere very very very clean and its very important to have a clean place to do your laundry, great for kids.. And they also have good food

Sh
Review №21

Brilliant place with plenty of elbow room and parking! The cafe has a friendly Mitchell’s ice cream and Caribou coffee with locally fresh Tommys Pastries out of Lakewood on Madison. Really if they had Michelin Stars for laundromats; 5 is the best I can do.

Ni
Review №22

Love this place!!! I’ve tried out many laundromats, not sure if it’s because this place is newer but it has the cleanest machines!!! Free dry on Wednesday and Thursday. Best coffee!!! And everyone is so nice! I actually look forward to laundry now !

Ma
Review №23

By far the best laundromat I have ever been to. Not only is it the best it was by far the cleanest environment I’ve ever seen. I swear it was cleaner than the majority of hospitals around.Not only that - machines worked well, there is a cute little coffee and snack bar as well. Highly recommend.

Al
Review №24

I used to love coming here. For over a year everytime I needed my clothes washed I relied on this place. Absolutely love it. But this last time I went I had the worst experience. The place was packed full. Some wearing masks, some not. Put my clothes in to dry and left to sit in my car because they were so packed. I did this twice so my clothes were drying for an hour. I came back and my clothes were put into a bag and left to the side. The worker said nothing about if the clothes were wet or dry. When I opened the bag at home all of my clothes were wet and smelly. Im not coming here anymore.

Ta
Review №25

I Loveeeeeeeeeeeeeeeeeeee this laundromat. Great friendly place to wash. Nice Clean and great service 👏🏾👏🏾👏🏾

El
Review №26

Really clean! The cafe and kids areas are a really nice touch. They also have charging stations available in case your phone needs a quick charge. Washers and dryers are priced well and kept in good working order. Well definitely be back in the future!

Wo
Review №27

Place is awesome. Cleanest laundry mat I have ever seen

st
Review №28

Removed mitchells ice cream and pastries best part of this facility

Do
Review №29

This place is great well maintained very clean plus you can get a snack or foor ect. Here very nice.

Jo
Review №30

Best laundry mat around. Very clean . Nice place

Ro
Review №31

Well maintained, clean, helpful staff, great café. Highly recommended!

Sh
Review №32

This was awesome experience as a laundry mat..its definitely not any old laundry mat. Its new with update washers and dryers, a kids area, food and very clean.

Ka
Review №33

The cleanest laundromat I have ever seen and they have a coffee shop.

Da
Review №34

Great facility always clean and the coffee shop is just as nice.

Al
Review №35

Amazing!!! Super clean and sanitized! The staff is constantly wiping everything down! Great machines! They also have coffee, ice cream and pastries!

ka
Review №36

Great laundromat. Employees are the best and very helpful. Love the food and kids playroom.

Ro
Review №37

By far the most friendliest and courteous place Ive been to in a very long Long time. Ive been going there since they opened up. And the atmosphere is so comfortable...

Sh
Review №38

Your clothes can be laundered for you can grab a hot dog and places for kids to play 👍

Is
Review №39

Attendent was very friendly and helpful place nice and clean as well I didnt mind paying for my dry time and the Mitchums Ice cream was 😋 yummy

St
Review №40

Terrible experience been going for over a year now today was the first I had them remove my clothes from washer and dryer. The washer wasnt done for a few minutes before they removed them. My dryer time still had 23 minutes remaining and took it out my towels were still damp and set them to aside.I asked for the manager and she got snotty almost out the door and here comes the manager wouldnt even hear us explain just saying her employee was right. I wish there was a zero star rating thats what this place deserves

Ra
Review №41

Always clean, friendly. The best place hands down to do laundry and relax. Plenty of things to do while you wait.

Ka
Review №42

Bright, immaculate, modern machines. I was in and out quickly because the machines are so efficient.

El
Review №43

Extremely clean, efficient and well run laundry. The owners seem to have thought of everything to provide a comfortable experience for a usually unpleasant chore. Washers and dryers are top of the line, and clothes come out very clean. They are front loaders and take a lot of clothes per load. Washers come in many sizes to accompany every load size. Large, clean carts and folding stations make laundry transfer and folding very easy. The area has easy parking, tvs, a childrens area, and a very nice cafe. My only complaint is that I like to go at late evening time, and the cafe is closed then. They also provide pick up and delivery service.

Jo
Review №44

Great place to do laundry and have a cup of coffee.

La
Review №45

The best place to sit and wash at! I love it here❤💯

El
Review №46

This laundromat was welcoming, clean, bright, and organized. I love the food and beverage option, however, I did not take advantage of it this time. Machines were efficient and fast. The CC option vs quarters was super convenient. (You can use quarters if you wish) As reference, I spent under 25 dollars for 2 BIG BIG loads (including pillows). I will definitely be returning.

Bo
Review №47

Nice and clean. Good place to wash clothes.

Mo
Review №48

This laundromat is absolutely wonderful. The staff were so nice and they took me on a tour and explained everything when I first arrived. The laundromat was clean and everything was set up so nice. You can use quarters or your card which is convenient. I tried coffee and a cinnamon roll from the cafe, it was delicious and affordable. Nice seating area to enjoy and eat! I don’t think I’m ever washing in my basement again. I look forward to going back!

Na
Review №49

Great coffee, great ice cream, great staff. clean and friendly neighborhood spot

DJ
Review №50

Excellent staff, many washers/dryers to choose from, price is right, location is worth the drive.

Mi
Review №51

Its my first time here and I like it. I struggled to figure out how to close the washer but a nice young lady came out of the blue and showed me how. I like that you can use money or your credit card to wash.I think I will come back time to time especially for large linens.

Ga
Review №52

This is the first laundromat that I can say is CLEAN, beautiful, kid friendly and the cafe is an extra bonus with Mitchell’s Icecream. Staff extremely friendly. My dryer at home broke and the last thing I wanted to do was go to the laundromat. Who ever thought doing laundry could be a pleasant experience!

jo
Review №53

Very helpful attendants. They left nothing to chance. Great machines that take debit cards. Coffee bar and outdoor patio. I think there was a sandwich snack bar icecream, a phone charging station and a play area for the little ones. I have not been to a laundromat this equipt. Reccomend.

ti
Review №54

Very interesting, a laundromat and full service coffee house. Has a play area for children and will wash your laundry for you for a fee. Decent prices and very clean, sanitized constantly.

ja
Review №55

Nice and clean, good machines

na
Review №56

The staff is friendly and the dryers are hot.

Mo
Review №57

Clean facility with many washers/dryers, and many areas to sit and wait. Only gripe is its a little overpriced. Possibly less expensive if using the larger machines with bigger loads.

Sh
Review №58

I loved it it was so clean and the kids space is cute great amenities ice cream coffee and pastry I will definitely come back

Br
Review №59

Best laundromat Ive ever been to. No idea how it could get better!

Le
Review №60

Their coffees and bakery items are so delicious and the staff were very friendly and helpful.I have not yet tried their laundry services but they seemed very clean and professional 👍

L.
Review №61

This is THE BEST Laundromat experience I have EVER had!- Clean!- Safe- Well organized- Convenient w/Cafe- Relaxing Environment- Ease of use of machines w/Card Options- Attention to thoughtful detail- Simple & up-to-date decor/furnishings- WiFi Access- Newest equipment- Open early & late hoursI ♥️ IT!!KUDOS to the owners! Excellent facility.(I took Video vs. photos)

Ic
Review №62

This laundry mat is amazing!! Every machine is state-of-the-art and everyone works. This laundromat is immaculate and the staff is phenomenal. Enjoy a cup of coffee call you are waiting on your laundry, or Mitchells ice cream if you dare!!💕💕

Ma
Review №63

Never saw a laundromat / cafe combination before. Very stylish, has a play area for kids, beverages were good! Staff were very personable.

Pa
Review №64

What a great place!! Very very clean! Very warm and welcoming. I was given a tour and everything was explained to me by a very nice person. I played the coin game and had a soft drink and relaxed in the lounge area. I definitely recommend coming here!! Ill be back! 😀🇺🇸

Ex
Review №65

One of the most incredible businesses I’ve visited. The business model on its own is incredible; come do your laundry and have some coffee/ ice cream/ snacks while you wait. But everything else is what makes this place awesome. The owners, husband and wife, are top notch. They treat everyone with the best customer service, they care about their business, and when they’re not immediately helping someone they’re out cleaning and making sure their business always looks presentable. I’m honestly debating on whether or not we should replace our broken dryer or just come here regularly. Well done, Wash House, well done.

Wi
Review №66

Very clean great knowledgeable staff to assist will go back

al
Review №67

Best place to do laundry. Always clean and friendly staff!

Ch
Review №68

This is such an awesome concept! I can do my laundry while enjoying a delicious coffee and treat in this super modern clean laundromat. Sophia the owner is so personable and kind. It’s always nice to see her when I come! 5 stars! Best laundromat around!

Re
Review №69

I absolutely love this place! My kids do too!!

ur
Review №70

Very nice. very good . the cashier was very nice and plesant

El
Review №71

So clean and well maintained, the staff is always helpful and courteous. Kid friendly and comfortable, this place is awesome

ov
Review №72

I enjoy the fact wash house and cafe are almost touchless. They have a rechargeable card to use with the machines. The staff are on the ball with keeping up with maintaining for the store.Not to mention theres coffee, icecream, charging ports and pastries!!

Bu
Review №73

The place was very nice and clean. The staff was friendly, helpful, and did frequent checks to see if there were any dangerous obstacles. Very efficient washers and dryers that take quarters or credit cards.

Ma
Review №74

Wonderful!! Very clean, and the staff is very polite, Ill come back again and again.

Ke
Review №75

Great place especially (on free dryer day)

Te
Review №76

Very cleaning area, good assistance and friendly workers.

Ro
Review №77

THEY MAKE THE BEST HOT CHOCOLATE!!! AND GREAT CHOCOLATE SHAKES!!! AND THE NICEST LAUNDRY FACILITY. EVEN HAVE A PLAY PLACE FOR UR KIDS WHILE U WASH UR CLOTHES. SUCH A NICE PLACE. SERIOUSLY U WONT BE DISAPPOINTED COMING HERE.

Mi
Review №78

Place was clean and tidy. They also provide wifi,sell food and serve cafe

Su
Review №79

Prices were much higher than I was expecting but the service was worth the price. Nice and easy to use and pay, staff was nice and helpful, and the Cafe ice cream was great!

Ch
Review №80

Mail carrier special!!! Milkshake and a hotdog.

Ka
Review №81

Really nice place with 3 different dryers and washer machines. Has a reward systemBuilt in cafe. Dog friendly patio. Staff are super helpful and kind.

Co
Review №82

So cute! Very modern retro, best laundromat in town. They offer Mitchells ice cream its attached. They also offer laundry servicing.

ja
Review №83

I love this place, its so clean and the employees are so nice. Especially during this pandemic, they are keeping it extra clean! They have a nice area for small children.

Ci
Review №84

The owners care about their business as well as their customers. It is always clean. There is a play area for kids.Caribou Coffee and Mitchells ice-cream can be purchased for refreshments. Washing and drying is not overpriced. Machines are large and accommodate big family loads. I enjoy coming here even when I dont have laundry to do.

Ja
Review №85

Always clean, staff is helpful and friendly!

Re
Review №86

I was impressed for it being a laundrmat . Its very clean an neat it has vending machines it also has a cafe with food an snacks ice cream etc. I will be returning once a week to do my laundry.

Ti
Review №87

I love this place. Always soo clean and sanitized and the workers are so polite and friendly.

Ph
Review №88

My wife and I saw a commercial for this place on TV a few days ago as we just came in from Michigan. This place is immaculate. It looks brand new, offers WiFI. Everything in this place looks brand new and unlike other laundromats, they do not charge extra to wash your whites hot/cold. Washers here are 3.75 and 8 for the large capacity and 11 for the extra large capacity. Dryers are free Wednesday and Thursday or 0.50 for 15 minutes with temperature selections so you do not have to cook your laundry. Case if you understand that cooking your clothes leads to premature wear and tear. The only thing I did not like is the music playing for customers, its country. That is why the 4 stars instead of 5☆. This place as the name states is also a Cafe so you can get a beverage at the counter if you like. There are vending machines here too if wish.

Su
Review №89

$80!!! EIGHTY DOLLARS!!!I took in THREE loads and they quoted $80.Everything I own isnt $80.If this was the last place on earth, I would wash my clothes in fire.I took my clothes to another laundry mat and it cost me $16

Na
Review №90

This place is the best! HUGE washers and dryers, free dryers on select days, a cafe?!?! also within it, free wifi... I could go on and on. If you’re in the Lakewood/West Side area check them out!!

Be
Review №91

They have thought of absolutely everything to make doing your laundry a pleasant experience! First and foremost, the most helpful employees who keep the place sparkling clean. Efficient machines that take credit cards, a laundry lift, full-service options, phone chargers, a play area for kids next to a lounge where you can enjoy Caribou coffee, Mitchells ice cream, Tommys pastry, or about a hundred other menu options....a wonderful addition to the neighborhood!

Ca
Review №92

Nice and clean my favorite laundry in cleveland😷🐶♥️🇵🇷👀🤟👑🙏Luis

Ta
Review №93

Always a great experience here there very very clean and friendly the owners are greatttttt I recommend this place to anyone anytime.

Pa
Review №94

My grandson got sick on my comforter! No way was a King Size Ugg fitting into my washer! I found a gold mine! It even has a caribou’s coffee! Julie was so informative took me to the right size washer! She was pleasant and helpful! So was the girl in training!! I am so recommending this place!

Er
Review №95

LOVE THIS PLACE. I CHANGE LAUNDROMATS AND STARTED COMING HERE. CLEAN AND PROFESSIONALISM GOES A LONG WAY WITH ME.

ch
Review №96

Quite innovative nothing like the old laundry houses

ve
Review №97

Clean and neat always!!

Me
Review №98

Very clean and reasonable prices

ju
Review №99

Great place very clean

Ja
Review №100

Clean, machines run great, all of them work, and decent prices. Found out the hard way that using a debit card on a machine charges $5 instead of $3.75 though. Will still be making this my regular laundromat. However, the woman working tonight for some reason decided that when I walked away from the machine I was using for a few seconds to get some more quarters, that everything I had sitting on top of the still running machine, (car keys, phone, full box of dryer sheets, my laundry bag and a half a bottle of detergent) was garbage. So that almost became a disaster. Hire competent help please. Oh, and it would be amazing if the Cafe was actually open the same hours as the laundry. I was super excited to come check this place out and couldnt order anything. The chances of me ever making it here before 9pm are slim. Im sure Im not the only one.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:15149 Lorain Ave, Cleveland, OH 44111, United States
  • Site:http://www.washhouseandcafe.com/
  • Phone:+1 216-941-9274
Categories
  • Laundromat
Working hours
  • Monday:7am–11pm
  • Tuesday:7am–11pm
  • Wednesday:7am–11pm
  • Thursday:7am–11pm
  • Friday:7am–11pm
  • Saturday:7am–11pm
  • Sunday:7am–11pm
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