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MacPC Market
3336 Keith St NW, Cleveland, TN 37312, United States
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Ma
Review №1

These guys are amazing. Will bend over backwards to help you. You just dont find this kind of customer service anymore. Quality, people, quality products, quality knowledge, quality service, with quality prices! Customer for life. I highly recommend it for new purchases or repairs!

Pa
Review №2

They built me a custom computer, and its awesome! The staff are very knowledgeable. The customer service is great as well.

Ru
Review №3

These guys are so dependable and honest and fair and fast that its almost unbelievable. I very very highly recommend them.

Le
Review №4

I had such a positive experience here! I went to them with a problem that had been frustrating me and I left with everything being taken care of at a great price! They were able to explain everything easily. I would definitely go back for any future computer issues or to purchase computers/accessories.

ti
Review №5

They did an excellent job repairing two MacBook pros. The repair was on time, very reasonable on the price and the computers work great. I will use them again and will recommend them to everyone with computer needs.

To
Review №6

Very efficient and good prices for services rendered.

ph
Review №7

My old tower died. staples wanted $1,500 to set me up on a new tower. i said let me go to mac pc market. they did it for less than a quarter of that with a lightly used tower. my girlfriends Chromebook same type of experience. great value. fast work. friendly folks. always an unexpectedly positive outcome. no other place to go. 6 stars.

Is
Review №8

Great service. They did not try to find extra things to fix on our computer or have additional charges and fees. They fixed it within the said amount of time agreed upon.

Ch
Review №9

Good quality, Good value, Professionalism, Responsiveness, Informative. ✊🏼✌They took care of my iMac and were great in supporting. I will definitely highly recommend them.

Ja
Review №10

Have taken my P cs and laptops to the many times the boys do a good job

Ma
Review №11

I bought my Mac Book Pro from MacPC Market a few years ago. At the time, I found it to be an excellent value. Today, the hard drive crashed so I brought it back to them for an evaluation. The team at MacPC Market troubleshot and repaired my computer in only a couple of hours. It now works better and faster than ever. They, once again, prolonged the life of my old Mac. It was an excellent value to have originally purchased my Mac from MacPC Market. Today, they extended that excellent value yet again.Congratulations to the team at MacPC Market. Thank you for being their to so professionally service your new and returning customers.

Do
Review №12

Good Quality, Good Value, Professional, Responsive and Trustworthy.*My work laptop went out on me over Labor Day weekend. Visited the MacPC Market store Tuesday around lunchtime to see if they could fix it. Received a call from David on Wednesday telling me the problem and was able to fix it and get it back into my hands within a couple of hours. The charge was *extremely reasonable compared to the work that had to be performed. The computer was also cleaned and looks like a brand new computer. Extremely pleased and will definitely use them again if the need arises.*

Be
Review №13

Very good service

Ja
Review №14

They took care of my issue super fast and were great and giving me updates during the process. I highly recommend them!

Br
Review №15

On my first call, Corey tried to talk me through a repair, but I ended up bringing my unit to the shop. They fixed the problem quickly and educated me on what to do if it happens again. They get my highest rating of 4 stars (I never give 5 stars, because I feel theres always room for improvement). They will be our first call in the future!

Sa
Review №16

I’m beyond pleased with my experience here! It’s so great to have this local option. The customer service was outstanding and they are very knowledgeable! David was excellent to work with from beginning to end and even carried the (now working!) computer to my car. I had been putting off an iMac repair because I was just sure it was going to cost a lot and take awhile. I was so surprised to have received a very quick diagnosis and, since they happen to have the hard drive for my computer in stock, it was repaired and ready for pick up the very next day — at a very reasonable cost. I highly recommend MacPC Market!

De
Review №17

Very very helpful for my friend!!

Je
Review №18

Service is delightful. The atmosphere is pleasant and they went above and beyond what they normally do. I would recommend this service.

Ro
Review №19

These guys are fantastic very responsive very knowledgeable and very fast. And last but not least very reasonable

Ja
Review №20

Just picked up my Mac computer. Dust had ruined it. They were SUPER nice guys. They took it, put a new operating system in it, extracted as many files as they could from old system and the price was EXTREMELY reasonable. Their business is nice and clean, and they seemed genuinely happy to have my business. HIGHLY RECOMMENDED

Da
Review №21

My MacBook was making strange noises and I stopped in to see if they could help. The team was very helpful and explained how they could fix the problem. After an hour, I walked out with my MacBook running like new. They were very affordable and professional, I will be back for more Apple products and repairs!

Mr
Review №22

Excellent prices on Mac accessories too :)Thank you gents

Le
Review №23

Very friendly and honest service! employees willing to share advice and experience!

Mo
Review №24

These guys are great with amazing prices. Very friendly and personable, they want to be friends with their customers and treat you right. You can’t beat the small business customer service. My old work PC was shot and I came here, they were extremely informative, kind and explained all my options; ended up buying a refurbished Dell from them that was half the price of my original computer but twice the quality. They set it up for me completely, even adding an extended battery, and called me with updates as I use my computer for work. A couple months later my windows system was damaged and stuck in safe mode, they got it up and running in record time and the diagnostic price is the cheapest I have paid anywhere. I’ve already recommended them and will continue to do so!

An
Review №25

Wonderful selection and service with very reasonable pricing. They personalized our business computer and had it ready to go the same day. These folks take the time to meet the needs of each customer. We have purchased Macs, PCs, tablets, and had units serviced. This is our first and last stop for our computer needs!

Re
Review №26

Absolutely wonderful! The absolute best customer service I’ve had from anywhere.

St
Review №27

Professional. Efficient. Honest. If these are qualities you want to see in a company that is repairing your computer, look no further. The staff are extremely knowledgeable , the repair time is impressively fast, and the prices are reasonable for the work they do. 11 out of 10 stars for an incredible experience- if I ever need work on my computer done again, I know where Ill go! They will go over and beyond the call of duty to get it fixed. I could not be happier.

Ed
Review №28

Couldnt be more satisfied. I had several issues with the PC I use for my business. I took it to MacPC Market and was greeted by David. He fixed it promptly, explained the steps he took to complete the repair, patiently answered all my questions and offered recommendations to enhance my usage. Plus, the price was better than expected. They have a great team in place. My family will be the first to tell you Im hard to please, but I couldnt be more satisfied. My highest recommendation. I even left an older PC for them to look at and let me know if can be fixed. Great place to do business.

dr
Review №29

I am going to sound like I am copying the first reviewer but I swear I was thinking the same thing. Professional, friendly and knowledgeable I was thoroughly pleased and honestly for Cleveland being a small city I am thankful to have someone reputable to take my computer to when I need help. Highly recommend, tell them Daren Adams sent you!!!

Ch
Review №30

Professional. Efficient. Honest. If these are qualities you want to see in a company that is repairing your computer, look no further. The staff are extremely knowledgeable without being condescending, the repair time is impressively fast, and the prices are reasonable for the work they do. 11 out of 10 stars for an incredible experience- if I ever need work on my computer done again, I know where Ill go!

Li
Review №31

These guys are absolutely the best! They were kind and helpful when I brought my computer in to them. I look forward to doing business with them from here on out. God bless each one of you!!

Ba
Review №32

Good place

Er
Review №33

Ive been here on two separate occasions and both times they went above and beyond to not just help me solve my tech problems, but to figure out the least expensive option for doing so. I highly recommend this place!

Ca
Review №34

We have always had an excellent experience. Very knowledgeable of products and their service/repair goes above and beyond what is expected. So thankful for all the help they gave us. Will definitely be back!

De
Review №35

Thank you to everyone at the Mac/PC Market for always going the second mile to help take care of all of our computer needs. The owner, Jeff Cox, and staff are always kind, helpful and willing to go above and beyond to make sure our computers are working efficiently. They are very helpful to take the time to explain all the new updates. Great store!!!

De
Review №36

Didnt buy anything but they were very helpful

Ma
Review №37

Weve bought several of our Christmas gifts this year from MacPC Market for family and friends. The Gently Used computers we purchased looked brand new and their Apple brand computers come with a one-year warranty just like a new computer. Super knowledgeable and friendly staff!

Je
Review №38

Was able to help me quickly and I paid a lot less than what I was expecting. Great place that I will definitely be returning to for future tech issues

Ha
Review №39

These guys are awesome. We took my 2015 MacBook Pro to Simply Mac for keyboard and trackpad issues, and they wanted to charge $100 just for diagnostics. We brought it to MacPC instead, and they were able to fix it in less than an hour for $67. They gave us an estimate of $90, but decreased the price when they were able to repair it quickly.We are so grateful for their great customer service and reasonable prices! We will definitely be back for our future computer needs!Thanks MacPC Market!

Je
Review №40

The first thing you notice coming into the store is how clean, attractive, and well designed the layout is. The overall appearance is very similar to an Apple Store. Additionally, the employees are very knowledgable and accommodating. Would recommend this store to anyone who has an Apple or PC, they sell and service both brands along with numerous accessories.

Un
Review №41

The technicians are very kind and knowledgable! They relieved so much stress and were able to put all my lost files back in order! Thank you!!!

De
Review №42

I live in Marietta GA and originally made a sales call to these folks from my company. After helping them, I began to ask about their computer services. I spoke to the owner Jeff and was very impressed with his knowledge and helpfulness. I had been Geeked more than once and hadnt been able to locate a reliable, honest computer person in the Marietta, GA area. I was having some computer issues at the time so I decided to make the two hour trek back to Cleveland, TN to give Jeff a crack at it. He was very professional, honest and provided the exact service he had quoted me on. In fact, his whole team is awesome. Several months ago I had a minor issue and Kara helped me right over the phone. She was very patient and helpful, in fact, awesome. Then last week a new issue arose and David helped me over the phone. What a great Tech and very helpful. I highly recommend MacPc Market to anyone who has computer issues. In fact when I replace the PC I have now, I will gladly drive back to Cleveland, again.

Ve
Review №43

Great customer service!! Great prices!!

Ki
Review №44

***GREAT*** folks here. Competent, fast, and pleasant to deal with. Would recommend their services without hesitation

Da
Review №45

I have done business with this company for several months, and have been extremely pleased with their service and products. They are very accommodating, knowledgeable, and helpful to me in solving the problems (issues) that Ive brought to them. 5 + star rating... Dan P

Br
Review №46

Great place ,bought a I pad from them agreed on price paid them then the next day they called me and gave me back almost 15% back THANK YOU will be back

Mi
Review №47

My hard drive started to go down and I work from home so this was a really big deal. I called, explained the situation, and the friendly and knowledgeable staff have my computer fixed in less than 24 hours.

Ro
Review №48

I had a terrible week long experience at Trinity computers that ended in failure and decided to try out MacPC on the advice of a friend. They politely listened to my rant, and acted like I wasnt just some over tired over stressed random person. They understood me. I felt comfortable and assured that the knowledge was at this store to fix what needed to be fixed without the bs. I WAS RIGHT! The price was reasonable and they went above and beyond for me to get my computer back to 100% quickly. They won a customer for life. Dont waste your time or gas trying other places, take your rig(computer) here first.

Pa
Review №49

David Hewitt in his expertise by his advising us on our MacBook Pro and our PCs has been always proficient and efficient. When we were in Cleveland, Tn, and have moved to Dallas, Ga in the past two months. We will be bringing our repairs and future purchases, due to this source of expertise.Thanks again! Lee and Patricia Evans

De
Review №50

I have entrusted my computer needs to Jeff and Stephen Cocks for years. They and their staff are extremely helpful and knowledgeable. I recommend MacPC Market without reservation!

Sp
Review №51

These guys are great, always nice, always fix my problems, build a used computer for whatever you want to use it for for a reasonable price!

De
Review №52

These guys were SO helpful, going above and beyond the issue with our MacBook Pro (which they fixed, and at a surprisingly low cost) but also schooled my wife and I on things that will help us in using our computer going forward. Good to know I dont need to drive to Chattanooga in the future, but have great service here in Cleveland!!

Ka
Review №53

This is a great business in Cleveland TN. They have made repairs on my MacBook Pro, and they sell high quality accessories. Excellent customer service, reasonable prices.

Di
Review №54

Jeff and his staff did an excellent job getting my MacBook running fast even in fact my battery need to be replaced they actually had the part in stock and replace both the battery and hard drive all in one day! I highly recommend them to anyone who has a mac or even a pc to go to them before you replace a new computer which will cost you thousands of dollars.

Ca
Review №55

My computer ran a software update and wiped out my whole hard drive. MacPC Market was able to restore my files and installed the newest windows for me. Thank you team for all your hard work.

Ro
Review №56

I love this place. They are absolute experts and always have incredible customer service. Highly recommended.

Le
Review №57

David and the rest of the staff were patient with me on my dumb questions. I was told what needed to be done with my MAC and there were other suggestions made, BUT there was no sale pressure. All were very polite and professional. I will go back there.

Jo
Review №58

On September 11th, 2018, I took my desktop to the MacPC Market on Keith Street in the Cooke Store Plaza for repair on a complicated problem. The Owner, Jeff, and his Technician, David, were most courteous, friendly and helpful. In one day, they corrected a most difficult dilemma with my Computer and IPad. I highly recommendtheir services for all your computer needs.

Ta
Review №59

This is the only place I go now for my computer needs. Ive bought a laptop from them and have service on my other one. They are helpful, friendly, trustworthy and always patient with my questions.

Lu
Review №60

Went in to get a iPad, they had great prices and were very helpful. I will continue to use them. They ya all

Vi
Review №61

We have bought several computers from MacPC Market, saved lots of money, and most of them look brand new. Their employees are super friendly and knowledgeable.

As
Review №62

MacPC staff was patient with me after I cracked the touchscreen on my Asus. The replacement was hard to find, but after 3 attempts, they found the perfect one. I appreciate everything they did for me!

Mi
Review №63

Very helpful & friendly staff. Fast service and resonably priced.

Bo
Review №64

Take your computer here for repairs. They are competent, professional, and friendly!

Ji
Review №65

Very helpful and great prices, these guys don’t try to hold you up. The only place I go to for my computer needs.

Ch
Review №66

From purchasing great used Mac products to having them fix what others said couldnt be done, MACPC MARKET is the best!

Al
Review №67

Brought our old IMac in for some upgrades. They were very prompt and our computer works very well. We will be repeat customers!

Er
Review №68

Very professional and friendly staff! They went above and beyond to help me resolve the issues I was having with my IMAC. If I have any other computer issues I will definitely use them again in the future!Eric D.

Ma
Review №69

Good work.

Jo
Review №70

Talk to me like I was stupid, I didnt need to be told what I should have done, just if they could fix the issue.....

Ka
Review №71

Helpful staff

Pa
Review №72

Very helpful, friendly, and knowledgeable

Information
8 Photos
72 Comments
4.9 Rating
  • Address:3336 Keith St NW, Cleveland, TN 37312, United States
  • Site:https://www.macpcmarket.com/
  • Phone:+1 423-339-5579
Categories
  • Computer repair service
  • Computer store
  • Electronics store
  • Used computer store
Working hours
  • Monday:10:30am–6pm
  • Tuesday:10:30am–6pm
  • Wednesday:10:30am–6pm
  • Thursday:11am–4pm
  • Friday:Closed
  • Saturday:10:30am–6pm
  • Sunday:10:30am–6pm
Service options
  • On-site services:Yes
  • Online appointments:No
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