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Cell Phone RX Repair Center
3354 Keith St NW, Cleveland, TN 37312, United States
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La
Review №1

Great job by Cody, He definitely knows iPhones and affordable prices! 😁✌️

Li
Review №2

I have been using this repair shop for the last eight years. My dad had a great experience there and recommended them to me. I have had two iPad screens replaced, one phone screen, and one bad battery in an iPhone. The work was done in a very timely manner and prices were definitely competitive! I never had a problem after the repairs, except me breaking stuff on my own again LOL. I highly recommend them!!!

El
Review №3

We have taken our phones to them multiple times and the service is always great with great pricing.

Bi
Review №4

Great service, decent price.

Ja
Review №5

Repair is usually done same day, fast, courteous and reliable. Also backs his work if it fails.

Te
Review №6

I am a phone dummy. The guy in charge was able to help me quick. He had my question answered and my phone ready to go. The prices are great.

Je
Review №7

I dropped my husbands Note 10 off to see if the battery temp too low to charge issue could be fixed. The man at the counter told me hed take a look and insisted it was likely the battery which I assured him it was not as wed already done research on the issue. I called the next day to get an update and he said hed call me right back which he never did. These phone calls and never getting a return call went on for a week. Frustrated i went in to get the phone back and he told me he put the new battery in but it was still having the same issue. Today I just left a certified Samsung repair place and the tech guaranteed this man Never even opened the phone up. So all he did was let it sit on a shelf and give me the runaround for a week. Extremely unprofessional, rude, a liar and my 12 year old child is more knowledgeable on cell phones than this place is.

Ap
Review №8

1st time ever going in this place but tye guy working was awesome and answered any questions or concerns we had or even could have! Check them out for all your cell repair needs!

Ch
Review №9

I have had my iPads fixed there on numerous occasions unfortunately and they have made the experience a lot easier than it has to be and charged me less. On the latest occasion the iPad couldn’t be repaired correctly. Because the case was bent and he would not charge me labor he only charged me for the part and I tried very hard to at least pay some labor and he refused . I will not take anything that they are able to fix anywhere else .

Ja
Review №10

Chad knows his stuff and saves me as I had tons of information on my phone that I needed. Totally fast and professional. Chad is the man!!After Chad sold business to Cody, I worried at first because Chad was so great but I have had NO issues.Cody is equally smart and professional and even kept Chads 6 month warranty on all his services. I gave Chad 5 stars 3 years ago and I am giving Cody 5 stars too for the same reason. He is quick, professional and always good prices. I have never gotten the impression he was out for money. He is a really cool guy who knows a lot about cell phones and you can feel comfortable with your private info.Go see Cody!

jh
Review №11

I had a great experience at this store.While at the movies over the weekend, I set my phone down in a cup holder and unknown to me, there was some what seemed like dried sticky remains from a coke in the bottom of the cupholder.This sticky substance got inside the speaker port of my nearly new iphone X which caused it to sound muffled and distorted.A gentleman named Cody helped me out when I took it in. He was professional and easy to deal with.He cleaned my speaker port/screen out as I went across the street to grab a bite to eat while I was on my lunch break.He had me finished up and ready to go in a short 30 minutes after dropping it off.Best part is, he didn’t charge me anything!This is a very good way to solicit business.I for one, will be taking my devices there anytime I need work done.I would highly recommend them for phone repair.From my short but pleasant experience, this seems like a good store to do business that seems very respectful and trustworthy.Thanks,J

Pa
Review №12

This place used to be great. However, I havent seen the one employee that used to be there all the time, and the store has gone down in service. The previous times that I had dropped off my devices, the store was always in touch with me and completed their work in a timely manner. This last time, it took several weeks for me to realize that they havent got in touch with me. After I had got in touch with them, I found out that they hadnt even looked at my device. After talking on the phone with them about my device, they said they would get in touch with me. They did not get in touch with me, and after a few weeks again, I called them. Once again they had not even looked at the device. So I went over there and picked up my broken device, which I will now be taking to a different store.

St
Review №13

I have used thus company on several occasions and every time they have done exactly what they said and it was done at the right time. Great prices and awesome service!

Mi
Review №14

The only place Ive gone for years!!! Will not take my business anywhere else, super fast repairs, quotes and never a long wait! Excellent hours and someone who stands behind his work! Accidentally found this place years ago and Im so thankful to them!!

As
Review №15

Absolutely the best in town.... I have gone there for years now and they have never disappointed me. The turn around is always fast. Good honest people that do their best and provide you w the best prices. Thanks for always being there for me when Im in a phone emergency!

Da
Review №16

Charge socket on my phone stopped working. Cant afford a new phone right now... it was a long shot, but I decided to see if it could be repaired... he had the part and replaced it immediately. Big savings to me!

Sa
Review №17

The guy that works there is so nice and very smart when it comes to electronics

Ka
Review №18

A bad placecheck my phone in Monday tell me youll be done Tuesday going Tuesday tell me my phone to be done Wednesday will come in Wednesday tell me my phone to be done Friday how to make my phone wasnt done by Friday at I will just get the phone back not fix.

Ki
Review №19

Just checked on pricing repair cost. Seemed to b friendly and knowledgeable. Not to bad on screen replace for cell phone.

Mi
Review №20

Dropped in today with a non-charging iPhone and was blown away by the courtesy, service, and help that was shown to me. I will most definitely recommend and trust them with my equipment. In this day of $650 pocket computers (aka mobile phone), their service is invaluable. Thanks again for the service!

j
Review №21

Best in the business! I have had several devices repaired there and they always make sure its back in working condition, anytime there is an issue they get if fixed no questions asked! I recommend this place!

Pa
Review №22

Chad gave us excellent service. It only took an hour and my granddaughter is thrilled to have her phone back. Thank you so much.

Ho
Review №23

The guy at the front counter was super nice and told me upfront that he had to reorder the part for my iPad because of the parts he had ordered before were not the quality he preferred. Had to wait a couple of days but totally worth it. My cracked screen is as good as new thankyou!! Will recommend his services to friends/family.

Bo
Review №24

Excellent customer service and fast turn around time. I took my laptop to several other shops who kept it for weeks on end and never repaired it and was told it wasnt fixable so I decided to take it to Cellphone RX and was blown away by the fast turnaround time and they saved my computer!

Lo
Review №25

Dropped off my phone for repair, I even called ahead to arrange the repair in advance because I had very limited time before leaving town. I dropped the phone on time and reiterated my tight schedule, I was told it was no problem and that the repair would be completed in less than 1 hour. 1 hour later I called and was told it was almost done and I could pick it up in 30 minutes. After another hour passed I showed up and they had not even started my repair, I took my phone to CPR who was able to fix it while I waited.

Ch
Review №26

I have an older phone that would not charge anymore and they fixed it! Never hurts to have a back up phone. Price is somewhat reasonable. Profit has to be made to keep the lights on. Satisfied here :)

Wa
Review №27

I earlier reported on receiving my tablet back without it not being repaired. I gave a very scathing review for which I sincerely apologize. They are doing the best they can. Not easy maintaining a business in this era. I know what waiting on customers is like having done so before. I was given a refund and the connection port was corrected for free. Cell Phone RX should not be harshly criticized; only the government should be.

da
Review №28

If you want quality work done and great customer service. This is the place to go. Best experience I have ever had at cell phone repair place! This is where Id send my mom! That should say something!!

Ja
Review №29

Helped with my phone & am waiting for him to help even more! Hes very nice & knowledgeable, very helpful! Will go back to him of any of our other phones tear up!

Su
Review №30

Cody was great. Went above and beyond to help me!

Ja
Review №31

Great place awesome people there!!! If there is a place to get a phone repaired it is here. They had my cracked iPhone back to me in an hour with no problems!!! Friendly service as well!!!

Ba
Review №32

The young man couldnt help me at this time but he was super nice.

Ve
Review №33

I go in there to get my screen fixed all the time and they are always so nice and efficient.

Do
Review №34

I had to come back to get my phone fixed three days later and was still charged the same. Not happy.

Ch
Review №35

The best in the business hands down. Longest and most reputable store in Cleveland. Never use another folks

La
Review №36

I just had some questions about how to do something on my phone, they took the time to teach me and did not charge me a thing

Mi
Review №37

The owner of the store is very knowledgeable and professional when working with the issues of our phones.

Kr
Review №38

Chad is great and knows his stuff. He is so helpful.

Ca
Review №39

Great workers that want to save you money. Very honest and fast workers!

Ke
Review №40

Got a new battery installed in my phone. Done in about 45 minutes. Good service.

Ma
Review №41

Verizon is awesome. YOU WILL GET HOOKED BY SPRINT THE S IN SPRINT LOOKS MORE LIKE A HOOK. sprint and their collectors is a cunning company and are in cahoots with the (customer via sprint) and who ever is paying for their harassment. I was on the phone with them and sprint for a total of 6 hours trying to resolve a debt that i did not owe. Upon asking for proof from sprint they told my VSG had the records, then said they were deleted. When I called VSG they said they have no proof and sprint has it. I then pressured sprint with if there is no proof of my data use and phone it was connected to there is no debt. She intimidate found out that there was actually no data usage it was an accidental reactivation the same day i had canceled my service. I asked if the service was even cancelled she claimed yes. I didnt own any previous debt because i couldnt have cancelled and verified with another representative. I HAVE ALL THE RECORDINGS ON VIDEO AND PROOF SPRINT TRIES TO TRICK YOU. I WAS ON THE PHONE FOR HOUR. I CANT WRITE WHAT A VIDEO SHOW If you are trying to help me get my videos out there make a marketing theme, or from verizon or any other company please help IF YOU HAVE A YOUTUBE CHANNEL PLEASE HELP. Youve been hooked by Sprint the S in sprint looks more like a hook as does the s in sourcing

Be
Review №42

Very honest, and fixed my phone. Wouldn’t take mine anywhere else

We
Review №43

Great asset of services provided for mobile phone repairs.

Pa
Review №44

Is there anything that Chad cant do?Always busy, but Very timely and very fair price.

Je
Review №45

Love this business . They do great work .

Je
Review №46

They werent able to repair my phone or recover the data & didnt let me know when they were done. I had to call them when I hadnt heard anything for a week to find out.

Ta
Review №47

Dropped my ipad and broke the screen chad fixed it did a wonderful job thank you chad..btw I broke it again

ga
Review №48

Best price around, and fast service.

Ro
Review №49

Chad has gone above and beyond for me. I could ask for a better experience.

Am
Review №50

Guy had an attitude, wanted to give me way less than what my device was worth.

MI
Review №51

The cleveland repair shop didnt open on time so we found rx repair and called spoke to a wonderful friendly man gave us direction to shop and helped my daughter out immediately fixed her phone and matched the other guys price will so come back here for all our repair needs. We gave some friends your card to come and see you .Thank you rx repair!!!

Ti
Review №52

They do great work at an affordable price.

ja
Review №53

Great cell tecks

Ma
Review №54

Super helpful and informative at an honest price

Ro
Review №55

Great guy! and great service!

Pa
Review №56

Ive only visited one time, but when I was there, there was only one gentleman repairing phones in the back, the same man came out and tried to help customers while answering the phone. I think they need to hire more people.

Ja
Review №57

Answered all my questions very quickly and very very knowledgeable

Bi
Review №58

Great place to get your phone repaired

Br
Review №59

Dependable and does great work!

Ja
Review №60

Great place for tablets and phones to be repaired

Je
Review №61

Wanted to charge $50.00 for replacement charger port . After we left the phone and came back 3 hours later he said he would have to order it and would cost $75.00 to fix...

La
Review №62

Got my iPhone fixed. Works as if it was brand new.

AM
Review №63

Guy wasnt nice and obviously had been using something.

Ru
Review №64

Great help and personality!

St
Review №65

Great customer service

Sh
Review №66

I took my busted screen in to be fixed yesterday now it will not play music and the charger does not fit. I want my phone fixed

Ra
Review №67

He friendly and tries to fix anything

Be
Review №68

Fix all phones

B
Review №69

A++++++++++++++++friendly affordable trustworthy....service w a smile

Ra
Review №70

Let ok s of ???%

jo
Review №71

Great service

Je
Review №72

Friendly and knowledgeable

Je
Review №73

Great service

Information
5 Photos
73 Comments
4.2 Rating
  • Address:3354 Keith St NW, Cleveland, TN 37312, United States
  • Site:http://www.cellphonerxrepair.com/
  • Phone:+1 423-650-7271
Categories
  • Computer repair service
  • Cell phone store
  • Computer software store
  • Computer store
  • Computer support and services
  • Electronics repair shop
  • Used computer store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–2pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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