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Computer Helper
1575 Harle Ave NW, Cleveland, TN 37311, United States
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Su
Review №1

Took my daughters 4 year old surface that stopped working. It is now working! Great service! Reasonable price! Would highly recommend!

Do
Review №2

Doug BirdCleveland Tn.Logan at Computer Helper did an amazing job for me. I poured coffee in my laptop and fried it. He sold me a new desktop with new keyboard, 24 monitor and wireless usb stick for a really good price. Most important is that he was able to retrieve all my data from the laptop hard drive and when I picked up the new system it was exactly like the old laptop except much, much faster. I had nothing new to learn or figure out. Thank you Logan.

An
Review №3

Logan Kirkpatrick is a highly intelligent man with a wonderful personality who does great work. He has a complete grasp of knowledge about computer technology and his prices are reasonable. My wife and I highly recommend him to anyone with computer issues. He is married and has three children and has an affable personality. We highly recommend him for any and all computer issues that you need to be addressed.

Ba
Review №4

I took mine and my moms laptops here. The service was above and beyond expectations! Im so impressed and 100% recommend to anyone who needs help with their computer.

Ga
Review №5

Second laptop Ive had repaired. The service was excellent, the follow up was excellent, and the repairs were done very quickly. Highly recommend!

Ad
Review №6

I’ve worked with Computer helper for years. Excellent and consistent service.

Ja
Review №7

Exceptional, reliable service! Logan treats customers the way he would want to be treated, searching for the best deals for replacement parts. He communicated well with me throughout each step of the process and we couldn’t be happier with his work on our computer.

Bi
Review №8

Outstanding service! Friendly and professional with appreciation for customer. Very bright mind.

Da
Review №9

Computer Helper was professional, timely with their repair time, provided clear communication about our computer issue and options and very affordable. Definitely using them again!

Br
Review №10

Logan helped me with my Mac issues in a quick, efficient, and thorough way. His caring attitude and knowledge saved me from tons of stress. I hope to never have an issue like this again but if I do I hope he can be the one to help me!

De
Review №11

Excellent customer service! Fixed my laptop in the same day for $145 less than what the manufacturer wanted to charge me. Highly recommended!

Br
Review №12

I had a great experience! Logan helped me identify what was wrong with my work computer, fixed it and got my computer back to me in a timely manner! They were professional, quick, and awesome to work with! I will be back with all of my business and personal computer needs!

Do
Review №13

Love the way you always come to my rescue, whether it is a cleaning from your computer to mine or if it is a brand new hard drive. You are the best!!

Sh
Review №14

Awesome customer service. Efficient and top quality work at an affordable price. I wouldnt take my PCs anywhere else if i could avoid it nor do i trust anyone else. Thanks Logan to you and your team!

Ke
Review №15

Fast repair. Reasonably priced. Outstanding customer service.

Pa
Review №16

I was very happy with the work done on my computer by Logan. He was very diligent in diagnosing the issues and making the corrections needed. I am glad I picked the right place to get my machine back in operating condition. I would highly recommend their services.

Ti
Review №17

Logan was awesome! I called him in a panic, needing my data as soon as possible after a glitch with my All in one Dell desktop. I had performed a back up just a day before..... EXCEPT on a wedding that I had recently edited. He was quick to take my computer in and quick to get all of the data from it! Even though his office is an hour away, it is definitely worth the drive. He made recommendations and I followed his advice. Would recommend Computer Helper (Logan) to anyone with computer issues! Pricing is very reasonable and the peace of mind knowing Logan is out there to rescue data is priceless!!!!

Em
Review №18

Before you take your computer anywhere else, give him a try! Logan has been helping me for more than 10 years with my computer issues starting with my MacBook and now with my HP laptop. I live in Alabama, so I no longer see him in person, but he is still my go-to person whenever I have a question. Tonight I was having issues with my webcam not working (very stressful as a teacher during Covid times), but he was able to remotely get me up and running within an hour of reaching out to him, even on a Sunday night! Very happy with his work and response time.

Tr
Review №19

Great fast response and service!

Co
Review №20

Great quality service at a speedy pace! Absolutely satisfied with the customer service. Fantastic prices!

Di
Review №21

I was totally at a dead end having tried everything I knew to get my printer to work properly and Logan Kirkpatrick with Computer Helper assured me he could get me up and running again which he did remotely and in a short time..Its a pleasure to know that there are honest, qualified computer repair people you can actually depend on to be efficient and fair with his pricing! I would highly recommend him to anyone..its like Christmas to me as a Realtor my livelihood depends on my computer functioning properly...thank you Logan a million times over!!!

TJ
Review №22

Logan was able to help me get the access points back up and running at my church. I had a different IT specialist in before him that charge me over $100 and told me that all of my Hardware was fried. Logan was able to fix the problem in the network and get everything going for me in a timely fashion. He saved me hundreds of dollars with not having to buy new hardware. We will be using him again and I highly recommend him.TJ PhillipsAssistant PastorShenandoah Baptist Church

Br
Review №23

Very fast and courteous service. Excellent work! Will definitely recommend to family and friends.

Ke
Review №24

Logan has been working on both my office and personal computers for years. His response time and turnaround is fast and pricing is the most reasonable I had found. I highly recommend using him for pretty much anything involving laptops and desktops.

Li
Review №25

Ive always been a little leary of having our computers serviced because it seems like you can replace them for not much more in cost. However, with the two that Logan repaired for us, this was not the case. He got them functioning better than new (faster). And, the cost was much less than expected. Highly recommended!

Na
Review №26

Didnt know where to go for help, so after checking out a few other places I spoke with Logan. He went over the process that would need to be completed and the possible results. I dropped my laptop off for his review. He was honest and true to his word. Hard to find these days. Very happy with his services and will recommend him to friends and family.

Jo
Review №27

My entire experience with Logan at Computer Helper was fantastic. He cleaned up and tuned up two old computers for me and both of them are performing well now. He also checked out a newer machine and improved its performance. After the service work was completed, I decided to purchase a refurbished laptop from him and I am very pleased with it as well. I highly recommend Computer Helper for resolution of any computer issues you might have. The prices are very reasonable too.

Su
Review №28

Very happy with my PC build. Excellent job and very fast service!

ab
Review №29

Computer Helper has been helping me for years. I love the remote access which makes it very convenient. Logan is a trust worthy person and always prices his services very reasonably.

Ca
Review №30

I have been using Computer Helper for at least three years. I am retired, and have a desktop and a laptop. I know enough about computers just to be to be dangerous; however; when I really need to have my computers worked on, or cleaned up, I always call Computer Helper. They have always been very helpful and fair with me.

Je
Review №31

Awesome experience! Logan was amazing as he helped us find the perfect software for our new computer lab. Quick to respond and get the equipment. Great recommendations and very helpful. I would highly recommend him for all your computer needs!

Al
Review №32

I shattered my laptop screen and was ready to buy a new one as all repair estimates were close to the price of a new laptop. Then I found Logan at Computer Helper! He fixed my laptop screen at a very reasonable rate. He even provided me with a loaner laptop while he worked on my laptop. He was quick, professional, honest, responsive, and informative. I recommend Computer Helper 100%.

Da
Review №33

Logan was very helpful and able to solve my malware issues on my Macbook Air. I used the remote service which was very convenient since I live out in the country. I would recommend using Logan for your computer issues.

tr
Review №34

Logan was very helpful. He was able to get my computer back up and running. Yes I have very slow internet and wow the time he took on it was amazing. I received a text from at 930 at night that he was still getting it going. I was able to come into work with my computer back up. Will be referring others to him and will return when I screw my computer up again. Thanks Logan.

Li
Review №35

As a grad student, I have had multiple circumstances where I needed a computer glitch fixed ASAP, and Logan has always been able to help. He goes above and beyond by making sure I have all the most recent updates on my computer, and introduces me to convenient apps and programs. He also helped me purchase my printer for school, and is an excellent resource if you need someone to consult with about your needs before making a purchase.

L
Review №36

Excellent service, quick diagnosis, timely repair. If I have other computer issues I will be back. Thank you Logan.

Ch
Review №37

Logan has been most helpful in several instances when this Senior had reached the end. His understanding that we (seniors) have difficulty communicating in computer speak is wonderful!!! He is kind, considerate, and always willing to explain and help. His is absolutely a 5 Star business.

De
Review №38

Im pleased with the service I received. Fast, reasonably priced and friendly service.

Ch
Review №39

I needed a new keyboard for my laptop. Logan ordered the part and he fixed it in 1 day. Also put a new antivirus without me asking. Geek squad was going to take 3 weeks. Thank you so much Logan. Youre very awesome.

Sa
Review №40

I work with Logan on a regular basis and he is the BEST computer repair in Cleveland! Always an absolute pleasure to deal with! Cannot recommend Computer Helper enough!

Mi
Review №41

These guys are great! Ive known both of them for years and they always respond quickly and talk me through my computer issues using plain English! :) Seriously, they are very knowledgeable and helpful!

Ja
Review №42

Logan is very helpful, and listens to customers problems and then sets about to resolve them in timely fashion. I highly recommend this company for all computer related challenges. I am a return customer, and feel he is one of the best experts in the field. Please give Computer Helper the trust to solve your computer problems and needs.

Am
Review №43

Logan was able to replace my crashed hard drive and get my laptop up and running with everything that I needed! Great service, great communication, and great prices. I highly recommend him!

El
Review №44

Fast, friendly service! Logan did remote work for me remarkably fast - immediately knew what the problem was with my laptop. Truly knows what hes doing. First and only person Id go to for computer help!

Ho
Review №45

Logan is a expert in computer repair. Have used him several times. Reliable and fast service. Fair price for service rendered. Highly recommend.

Ad
Review №46

Computer Helper has helped with any computer needs my family has had for years. Great service and always seems to know the best deals. Recently got me a great laptop for a cheap price.

Je
Review №47

Computer Helper has helped not only myself but my sister, dad, and so many of my friends over the years. There is no one else that I would recommend more highly. Im in Chattanooga and recently CH helped me with very complex networking issues that EPB was unsuccessful in navigating. I have had friends bring him crashed hard drives that other companies said were unrecoverable and CH has worked miracles. CH enjoys being up to date on current technology and has a vast wealth of knowledge on the tech industry which makes this business unique. The customer service and skill is the best there is and you wont be disappointed!

Ja
Review №48

I am very pleased with the work that was done. I was unable to get my laptop repaired due to motherboard issues, but I purchased a better and much faster laptop at a very reasonable price! Highly recommend Computer Helper!

Li
Review №49

I dont trust my computer with anyone else! I have taken my computer to Logan many times and he always does excellent work at an honest price. I moved to New Orleans last year but still take my Macbook to Logan in Chattanooga when I come home to visit family. Hes the best.

Bo
Review №50

Logan has helped me on several occasions with my computer questions. His knowledge base is extensive; I havent been able to stump him yet. His keyboard-side manner is like none other--thats Doctor comparison. You can tell he values his clients.

Li
Review №51

Logan was awesome!!! Fast and very nice...made sure I understood everything before he disconnected. I will always go back to him for all my computer needs

Kt
Review №52

Took a gamble not having ever dealt with the company before and it sure paid off. Customer service, honesty and a caring attitude really made the difference. So glad I chose to have Computer Helper fix my pc. Logan was a pleasure to work with and I would highly recommend him to all my friends.

Ch
Review №53

Every step was a pleasant experience and the work was wonderful done. I will definitely use computer helper again if needed in the future.

Pr
Review №54

I live in Phoenix, but visit family in Tennessee during the holidays. I always save my MacBook problems for Logan to fix because I dont trust anyone else to repair it as well as him. Very friendly and explains things in simple to understand terms.

Da
Review №55

This is the only computer repair service I use. Ive never had a tech issue that Computer Helper didnt solve quickly and affordably. Id say theyve worked on (and improved) every piece of technology I own. These guys are honest, easy-going, and just flat out helpful. Theres no telling how much money they have saved me over the years. I cant recommend this business highly enough.

Ph
Review №56

I have been around computers for many years and done work to maintain the systems I own. However, one of my antiques had become very outdated and finally crashed. I just dont have the time or proper knowledge to keep up with computers these days. After going over the situation with Logan, we determined I needed to upgrade to a newer system. I cant speak about the long run of this system yet, but if it functions like the laptop I bought from him last year, I see a positive outlook because I LOVE the laptop so far. Logan has been prompt, courteous, knowledgeable, and had affordable pricing for my limited budget. I have enjoyed building what I foresee to be a lasting relationship for my computer services.

Sh
Review №57

Very knowledgeable informative and good at diagnosing my issue and correcting it. Also gave me some good advice about my cell phone. Thank you.

De
Review №58

Im so glad I discovered Logan at Computer Helper. Hes very knowledgeable and I was very pleased with his service.

De
Review №59

I couldn’t be a happier customer. Service is always fast & scheduling is flexible. Logan always has great advice on the best deals for new computers and devices. My internet and coverage in the house was spotty and slow. He recommended a modem and router that now gives me better coverage and speed. (I can now mow my yard while on WiFi for music!) I always recommend Logan to friends and family and will definitely be using Computer Helper for all my computer needs!

Ja
Review №60

Logan was awesome! Handled the problem professionally and quickly.

Po
Review №61

Logan is the best in the business! Love the work he does!

Ne
Review №62

I cant say enough good things about Logan. He has been working on my pc for about four years now. We moved to AZ three years ago, and he is still working on it. He is honest, dependable, and reasonable.

Ro
Review №63

Great prices and great service make me a fan of Computer Helper! Customer calls are returned in a timely manner and I love the remote fixes! I totally recommend Computer Helper :)

Lo
Review №64

I have had very good success with Logan solving the problems on mycomputer. He is always prompt and very knowledgeable. I am very pleasedwith his service

Mi
Review №65

Excellent service! I really appreciate all of the help I received and the problem was fixed faster than I ever could have wanted. Definitely recommend!

St
Review №66

Purchased MS Project for our company at a great price - easy to deal with and great service.

Fa
Review №67

Logan was awesome at resolving my computer issues! He was very patient and cleaned my computer of storage issues. Thank you again!

Du
Review №68

I received very professional service and all my questions were answered and a demonstration was given to show use of new applications.

Sa
Review №69

Logan is my Computer Guy. He is who I call for any + every problem Ive had regarding computers; from updating a hard-drive to fixing a virus. He knows everything about computers! I would recommend him to anyone (Mac or PC).

Cy
Review №70

Professional, and fast. would not use anyone else. Thank You Computer Helper

Na
Review №71

My WIFI went on the fritz, so I called the best. Im in Chattanooga and Logan was able to log in remotely to reset everything and get it working again within 15 minutes! Call Logan for all of your IT problems!

Ja
Review №72

Computer Helped has fixed my computer remotely serveral times over the last few years. Their work is fantastic! I have also bought two computers from them as well. Call them!

Da
Review №73

Really helped my business out! Second time that i needed him and he is always there for us. Excellent work, very reasonable price. Use him.

Di
Review №74

Very courteous and efficient service. Will recommend to anyone!

Ru
Review №75

My MacBook had been running really slow, thought it might be about to die. Logan put in a newer faster hard drive and its better than new.

Je
Review №76

Awesome repair they work late to get the repairs done,my personal tech got info from a disk one of there competes cant say( Best Buy) couldnt very happy with the affordable service I will definitely use them again

ke
Review №77

Fixed my mothers laptop quickly and for a very reasonable price. Will use again if I ever need computer work.

lo
Review №78

Very Fast Service and fixed my computer. Would highly recommend. Thank You..

Bi
Review №79

Computer helper has helped me so much with my computers. I am running Parallels on a Mac and that is so above my head! Logan jumps right in and has it fixed in no time and I dont even have to leave the office. This takes a lot off my stress level. Thank You.

Br
Review №80

I needed a laptop, and Logan got me a great deal on a business line Lenovo ThinkPad. He handled the setup and made the whole thing convenient.

Ju
Review №81

Computer Helper has been quick to respond and able to help every time I needed it. Ive never been disappointed by the expertise or service.

De
Review №82

Ive used Logans IT services for 3+ years now - both personally and for business purposes. He is always quick to respond and always helps us problem solve and get back up and running as quickly as possible.

Li
Review №83

Always very happy with the quick turnaround, great pricing and the quality of the work. Excellent!!

Jo
Review №84

Excellent and responsive service. Fixed a very vexing problem with innovative approach.

Pa
Review №85

When my computer acts up I know what to do call COMPUTER HELPER We always get fast friendly service. They are the BEST!

Do
Review №86

Logan did exactly what I asked him to do. Computer was ready when he said it would be.

Ch
Review №87

Fantastic. Logan is extremely patient and helpful!

Do
Review №88

As always it was great experience...very helpful!

Br
Review №89

Great work and prices

Ha
Review №90

I was able to get service as late as 8:00 p.m.! I couldnt be more pleased.

Fe
Review №91

Great service, completely satisfied, strongly recommend

Jo
Review №92

Fixed everything very Quickly!

Vi
Review №93

Very professional and great results!

Ma
Review №94

Great job, would highly recommend

Jo
Review №95

Thorough, professional, honest, quick, and fair pricing.

D.
Review №96

Polite & efficient.

SU
Review №97

Always prompt, honest and professional help for computer problems big and small.

Em
Review №98

Very nice guy

Te
Review №99

Knowledgeable, efficient, friendly

Information
8 Photos
99 Comments
5 Rating
  • Address:1575 Harle Ave NW, Cleveland, TN 37311, United States
  • Site:http://computerhelper.me/
  • Phone:+1 423-314-1010
Categories
  • Computer consultant
  • Computer repair service
  • Computer networking center
  • Computer service
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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