Papers were presented to the woman at the counter. I never met who was doing my taxes and then I received a call saying my 1099 was missing. I checked and double checked my papers and I know they were there. I had to go on line to social security to get a new one. Then prior to that my son dropped off papers and some of his were missing. Then I dropped off three papers to the woman at the desk for my granddaughter and they said they did not have them. I will not be going back there next year.
Marion was so nice and made me comfortable and answered all my questions. I never felt rushed and she was patient.
Youre way too expensive for 1099 Im already having to pay in and you charge $200 to do it thats just ridiculous. You offer 10 20 25% off to do your taxes online. you cant offer 10 15 20% off in store.
Ann Himschoot is very good at what she does. She communicated with us & advised us of every thing we needed to know. KUDOS to Ann.
Such an amazing responsive team- Ann is so patient and professional especially with her elderly clients . Good people .
I have always trusted your tax service and very happy with your crew fast and friendly you will see me next year
We have been using H&R Block and the same tax preparer for 20 years and are very pleased with her (Michele Fender)
Anita has always been been quick and found everything to get me the better return ever.
Anita is my agent in Clermont, FL. She was wonderful, personable, competent and knew what she was doing. She explained to me my tax returns.
Evelin was very knowledgeable and on point on any questions that we had . Front desk was very cordial .
Marion told me to drop off my tax papers on Wednesday and she would have it done and call me on Monday when their done, she did call on Monday afternoon was nice and told me I could come that day or Wednesday so I went into the office today she knew I had my sick grandson as I told her on the phone so I’m in a hurry she said just come and sign it will take 2 min, so I’m rushing inside I don’t pay attention to signs on doors especially if I’m in a hurry with a sick 8 month old, so I’m signing paper she waits until I’m done signing 7 papers and says do you have a mask, I said no mam why is it required, she said yes note on door, I said oh well no worries I have had both vaccines she said rudely well it don’t matter, what’s weird is I was leaving anyway I was done signing papers but she made me feel very uncomfortable how she rudely spoke to me so unfortunately I won’t be going back there!!
I have been going to H&R block for over 30 yrs have gotten very good service from them
I have been coming to yal for years and I am very happy with your service.
Great Staff. Anita is amazing!!!
Excellent service always. Marion is the best!!
Ann her experience and knowledge is amazing.
The manager was super rude to my wife. My wife has been emailing the person who did our taxes to ask a question and never got a response. We have been calling trying to talk to the manager and no response. The manager at this location isnt very professional and should watch how he talks to customers
I liked everything about the experience.
Complete & accurate work.
Great service and quick turn around time
Ive used H& R Block for years and have been completely satisfied.
Anita was great, she deserves a raise..!
It was quick and excellent service.
I have been doing my taxes with you for years
Ann is very thorough and helpful!
They made it easy
Ive used HR Block for years, very over priced charging 400 plus dollars for business taxes. I went to an account and paid 150.00. They were charging 70.00 for an IRS extension when theres no fee to file an extension with the IRS. The staff was upset when I refused to file with them very and did not treat me well.
Good service.
Excellent work .
Ann is very professional and friendly to do business with.
Always good service
Have dealt with H&R BLOCK for years and I have been happy with their service
Last year we was able to get an advance on the emerald card and then this year we was denied so this kinda makes us wonder if we will do it next year.
Ann Himschoot is very professional and did a fantastic job with my tax consolidations.
Weve been coming for several years and are extremely happy with the service.
Its been the simplest return ever. My tax professional Kali Badder in Clermont, FL was great at explaining everything and got us a refund. That is a bonus we werent expecting.
MS RIVERA was very professional and explain to us step by step. She was very clear and friendly.
Use the same person every year, Dave, and very satisfied with him. Hope he never quits. And the lady at the front desk is also very efficient. And she keeps coffee for me.
Previous expierence.
Anita is very good
I love anitas Smith she is so good and kind I love her
Not only did we get a great return, Kelly found deficiencies in our last return and we got money back on that one as well. She was great!
I would not trust my taxes to anyone else but Ann H. and her team at this location. Our taxes are complicated due to home offices, but our preparer Ann makes it look effortless. We have used this office since we arrived in FL in 2004. She has been with us throughout that time, including my reporting error (which resulted in communication with the IRS) and personal identity theft. Calling now to make my 12th Year appointment with her.
Kali Badder is the best! We can count on her to get our taxes done with no worries.
I have been using H & R Block for many years and never had a problem. Professionals and knowledgeable.
Ann Himschoot, tax preparer. Ann is the reason I keep coming back because she is very professional, honest, kind, and accurate. Ann is a great assett to the H&R Block team!
The professionalism of the staff is so appreciated and Kali went above and beyond to help me.
Ann was very helpful in completing our tax return , we hope we can have her every year.
The assistant Evelyn is a wonderful professional.
As long as Kali is still there I will always come back and recommend her to everyone.
I have been to hr block before and never had a problem.
I have gotten my taxes done by you most of my life, because of your great service.
We are with Mr. Wilson since many years and we are happy with the treatment and the results.
My visit with mr. John Wilson was very pleasant. Helpful n informative.
I trust h&r Block and I have always had a excellent experience with every visit.
Neighbor hood friendly.
Evelyn Rivera is very capable and I trust her work.
Very informative,
Marion is knowledgeable and awesome!
Have been using for years and are completely satisfied
The staff. Ann Himschoot is awesome
Ann was amazing and so quick.
Debbie was very helpful and did a great job.
Fee was high.
Great service from Kali Badder at the East Clermont office!
Ms. Anita Smith, Sharon and everyone there was so polite. When I called to make an appointment MS. Sharon made sure I had everything before hand.
Cause i love h&r block!!
Quick fast service.
We appreciate the personalized service.
She was extremely friendly and helpful
She was amazing like every year
Excellent work proformance
I have been doing my taxes at H&R Block for over 20 years and its to my expectations with a lots of Guidance for the future given to me
4 minutes to do my taxes 70.00 ..rip off
Always have a good tax professional
In-depth knowledge of taxes..
My H&R Block tax professional was amazing.
Advice and refund
My tax preparer is excellent!
Good tax preparer.
Feels like family is doing our taxes!
Very professional doing tax returns.
Excellent service and professional
Great customer service!
Fast efficient service.
Very professional and knowledge.
Very knowledgeable, and polite.
Great service as always
The price is still too high! I love our tax professional, but HATE the price!!!
Great service
Been going to HR Block for years using Kali.
Nice friendly
Great service
Efficiency and professionalism
Good service
Great service
Excellent service
Great experience
Customer service with the agent
Not applicable