Run - don’t walk - AWAY from this dealership. Pics below from an Escape purchased there in 2019 (significant mold and extreme leaking from more than one issue!). Dealership — including the owner, who has failed to return a single email or phone call — refuses to honor the warranty purchased on the vehicle, provide a rental as required under my agreement, or even make necessary repairs. I have been hospitalized four times with severe sickness since I purchased this vehicle. Absolutely terrible ethics.

What a great car buying experience! I worked with Irene Flenna who made the process easy and enjoyable. Irene worked out the entire transaction via email and a couple of phone conversations. When I arrived at the dealership my car was ready and waiting for me. All I needed to do is sign the paperwork and I was on my way. Everyone I met at the dealership was very friendly. Irene was a true pleasure to work with, very efficient and enjoyable.

Walker Ford is awesome. My husband and I are returning customers we’ve purchased a 2016 gt mustang from them and just ordered a new 2021. Always amazing service and honestly great prices. Jake has always been our go to sales guy he’s so awesome and makes sure his customers are happy and get what they need, he’s a great salesman and walker Ford overall is a great place!

ANOTHER WEEK AND NOTHING HAS BEEN DONE!!!I bought a brand new 2021 F-350 dually 5 months ago. Believe or not my brand new truck caught on fire. This happened on July 16th.I towed the truck to walker ford cause there was where I bought it from.The truck is still at the same spot that I left it. Walker Ford don’t care if this is my work truck. They don’t care if I’m loosing money. They just don’t have an answer for my problem. I bought a brand new truck so I don’t have this kind of problem now I’m dealing with this nightmare. Honestly I don’t know what to do.My insurance wouldn’t cover it cause the truck is under warranty.God help me to fix this cause FORD WONT

Really professional sales staff, especially Rod Miller. He took his time showing us several cars and really went to bat for us with our trade in. Definiately recommend for purchasing used car with a trade.

Shawna and Tracey were both very welcoming and thorough. Both helped make the process of purchasing the vehicle go smooth and reassured their willingness to help outside of the dealership when question arise as did other members of Walker Ford. We will highly recommend Walker Ford when friends and family are look for a car/truck!

Great dealership with a large inventory. I started with Autonation but they kept trying to push me to buy a truck I didn’t want so they could clear their inventory. I came here and had a totally different experience. Jackson was my salesman, he did a great job finding the truck I wanted and was not pushy at all. I’ll definitely buy my next vehicle from him. I traded in my Silverado and got much more than I expected. Overall it was a great experience. Definitely not what I was expecting. Thanks Jackson!

Purchased my second truck from Walker Ford and received excellent service/delivery of my new 2021 F150 4X4. I can’t say enough about the staff at Walker Ford, just an incredible no pressure experience. I have never had better experience in my lifetime with purchasing an automobile and highly recommend Walker Ford to everyone looking to purchase both new or used auto’s. Thank you Ken, Harry, Bill and the rest of their staff. Awesome team!!

Dealt with Amy, Steve and Scott in service on Saturday then with Danny, Jack in sales and Harry in finance they were all great and this is the 3rd vehicle I have bought from Walker Ford

Best Ford around! They always take great care of me and my Fiesta. Not once have I ever left upset. Special thanks to Dan! Hes always so kind and goes out of his way to help anyway he can, even remembers me by name. Ive been coming to this place for years, even though I live in 30 min away. Thanks again for all you guys do!

Disappointed in the service when buying a new car. Feb 2021 filled out a credit app at walker and Brandon Ford. Went to walker next am and was told Ford credit declined. Went to Brandon Ford and had already been approved for a new Ford Edge.Bought it. Love it. Check Brandon Ford out first when looking for a new Ford.Confused why Ford credit would approve one dealer and not another I called the salesman, who never got back to me. Week later called a sales manager, who never got back to me. Went into the dealership a week later and the sales manager put me in touch with Mike Batch, salesman. Gave him all my info and he never got back to me.Same new Ford Edge price range. Still not sure why one dealer would sell me the car, which I love, and another would not.I’ve done business with walker in the past, but I’ll start with Brandon Ford in the future.

The Best dealership! Amazing customer services I was in and out! They had the truck I needed and ready to go when I got there had to drive over 4 hours to get there. The financing department helped me through everything fasted and easiest experience buying a vehicle I recommend them to everyone 10/10 service! Thank you so much.

I would recommend Walker Ford to all my friends. Honest, trustworthy and super friendly service. I drove from Gainesville, FL to Clearwater to purchase my truck and it was worth every mile.

I bought a brand new 2021 F-350 dually 5 months ago. Believe or not my brand new truck caught on fire. This happened on July 16th.I towed the truck to walker ford cause there was where I bought it from.The truck is still at the same spot that I left it. Walker Ford don’t care if this is my work truck. They don’t care if I’m loosing money. They just don’t have an answer for my problem. I bought a brand new truck so I don’t have this kind of problem now I’m dealing with this nightmare. Honestly I don’t know what to do.My insurance wouldn’t cover it cause the truck is under warranty.God help me to fix this cause FORD WONT

Extremely happy with my buying experience. My sales guy Joe Kinney went above and beyond to make sure that I was satisfied and to earn my business. My company resides in Fort Myers and they even delivered the vehicle for a small fee that was extremely reasonable. I will definitely be using Walker Ford again for purchasing new trucks for my company.

This dealership is by the far the absolute WORST I have ever done business with. Their finance managers are clowns, their sales associates don’t inform you that they will hit your credit 10 times when the application they hand you strictly says Ford Motor Credit. Heir service department is terrible and destroyed my Ford Focus to back me into a wall and continue to finance and do business with them. I will never purchase a Ford again and this dealership is full of crooks and lack of compassionate managers and associates and should be ashamed of how they do business. How they have high reviews is beyond me. NEVER do business with this dealership they only care for their own pockets and not any compassion or best interest for the consumer.

It was the best car buying experience I have ever had. Thank you Dinarte from sales an MickeyFrom finance for putting that smile on my face. Thank you Walker Ford!

This is the best new and used car experience ever. Dont hesitate to visit walker ford

Started off well and how much they were going to take care of me. I was trading in my car and they came in almost 20% below what trade in value. On top of that they would not even budge on their price of full sticker price. They wanted their cake and to eat it. These guys advertise they would beat any deal. Not only did they not beat the deal they would not even match it. These guys are only interested in themselves instead of being fair. You dont get to low ball the trade and expect someone to pay top dollar for your product. False advertisement. Salesman was professional. Highly recommend Rodnell. Very poorly managed. They will take advantage of you.

The car I was driving was an older car (2005), I had for about 5 years and it literally died on me last week on Monday 03/08/21. The repairs were pretty much going to be more than the car was worth at this point, and I decided I was going to get a new car. My brother recommended me to Walker Ford. He had purchased an Escape from them and had a good experience. The people I spoke to and worked with were amazing. They were all so helpful, personable, and pleasant to deal with. Thank you so much to Athena, Harry, and to my rep Shawna, ..you guys are Awesome! I will definitely recommend others to you. Great People, Great Experience.

This was hands down the best buying experience I’ve had at a dealership. We were quick to make a deal (3 hours total!), they gave me a more than fair offer for my trade and the price of the new vehicle was fair. Very little negotiating to get the deal done with a win win. Mike Batch was an outstanding sales associate and Harry in finance was the best finance representative I’ve ever dealt with (that’s when things usually go south). Mike took about 30 minutes after the deal to go through all of the features with Sync. I highly recommend Walker Ford if you’re in the market for a new or used vehicle.

Mike B made us feel extremely comfortable with looking for the right vehicle for us. Within minutes I was driving and deciding to get the Ford Edge ST. He was very insightful and receptive to our questions and answered them all. Went back the next day and picked up my new car after it was detailed once more. Got my tag within a week and life is good.

First purchase with Walker Ford and couldnt be happier. Tim and team were responsive and make the process painless. Definitely recommended!

Outstanding everyone was so friendly and helpful all answered all my questions especially Stacy Bold. Harry was really good too a very simple pleasurable experience. JM Hill

The absolute best experience I ever had in the purchase of my vehicle. Throughout my lifetime I have purchased, or leased, well over thirty vehicles from Ford, Lincoln, Jaguar and Mercedes. From the moment you walk into Walker Ford to the moment you leave, you are treated like family; with dignity, respect and kindness. I was lucky enough to have Keith Cox service me in Sales. Keith went above and beyond in every way possible. I would not hesitate recommending Walker Ford to anyone, even my own family members. Walker Ford is simply outstanding in every way possible!

Hi Josh in Parts! Thanks so much for working with me on the mounding for my Ford Flex. Appreciate your help!

This Dealer was awesome and did and said what they said they were going to do and that was take care of me as the customer

Made an appointment today for service at 8 AM. It is now 12:30 and my car has yet to be serviced. When we called the first time at 11:30 we were put into a voicemail without a return call. An hour later we called again to find out because we didn’t wait there our car wasn’t a priority in spite of a scheduled appointment time. This is completely unacceptable. We made an appointment to fit into the schedule of our day. We now have to cancel another appointment because they haven’t bothered to work on our car. I made this appointment with the expectation my car would be completed within a reasonable amount of time, however when we asked if it could be done by 1, we were told it would be tight. This is our first experience with Walker Ford and likely our last… this is disappointing because when we purchased our Ford we were told FordPass would provide quality service at any Ford dealership, there is nothing quality about this experience…

A great vehicle buying experience. Straight to the point, no fooling around, highly recommended. Shawna is the best! Great financing department also! The best place to buy your next Ford!

The staff at Walker Ford took great care of us. My ranger XL has exceeded my expectations and Im very pleased with my purchase. I would certainly recommend Walker Ford to my friends. Thanks Jim.

A very good experience. Staff were very professional and helpful. I would recommend this dealership to anyone.

I felt like I was treated fairly and the process was understandable and smooth. Jack Hall is very personable and efficient, and the rest of the team was also professional and pleasant. This dealership has a well deserved reputation as a family business that has stood the test of time. Well worth the drive from anywhere in Tampa Bay.

I was shopping for a SUV due to the fact I just adopted a Greyhound and he did not fit in my Mustang. I visited 4 car dealerships prior to Walker Ford. I am so glad I did! This dealership was the only one to make me feel like I was not just another number. Dinarte Luz, my salesperson, treated me with dignity and respect. He was willing to listen to what I wanted and worked within my budget, it was NOT high pressure. Everyone from the person who greeted me upon entry, to the sales manager, to the finance manager, to the customer service person was warm, friendly and very welcoming. I know I made the right decision by choosing Walker Ford.

Everyone was helpful, no sales pressure, presented all the options, and worked after hours to deliver the vehicle. Was a good experience which is something you dont typically hear when purchasing a vehicle :)Would buy from this dealership again.

Walker Ford just gave me the best experience in buying a car! Jake halterman is a superb salesman . He found me the car I wanted, had it ready for my test drive, and was super knowledgeable. Instead of horrible hours and hours of boring paperwork, they got everything ready fir me to come in and sign. From the first person to greet me, jake, manager, finance guy, right down to the cashier- everyone made us feel welcome and important:

Keith Cox is a awesome sales man. I had a few issues that prevented me from getting what I went in for. But with Keith it was smooth sailing and he got me out of there with a brand new car. Ive never owned a brand new car! Im so happy! Thank you Keith AND Mike the finance guy. Yall got some awesome reps Walker. Thank you for the awesome experience!

I wanted to share from when I called and was connected to service Doug answered Doug was very friendly and helpful and let me know I was welcomed to drop my truck off he would get right on it. I really appreciated Doug would call and give me a update on whats going on thats great customer service. I picked my truck up today and its been a amazing experience and I will always use Walker Ford.Thank You Doug for all your help and the great customer service .Michelle

Another GREAT job by Tracy and Keith. If you want great customer service and no pressure see these 2 at Walker Ford. Just received my new Ford F250 Lariat super cab.This is my 3rd brand new ordered vehicle. No problems and as always great customer service every step of the way from initial order to delivery. I will be back again to see them for my next new vehicle.

TL, DR:If you are buying and live in Florida, Walker Ford can be a good place to buy a vehicle, but if you live out of state, I would look elsewhere. Too much time wasted after the sale dealing with poor or nonexistent communication concerning title and registration issues.Full Review:Inquired about a used 2019 Ram 1500 in mid December. Was assigned to Vic Haul, an older sales representative who was old school preferring calls and in person negotiation to email. I prefer email to have things in writing, plus I was out of Houston trying to buy, then fly in and pick up the truck and drive it home from them in Tampa.Communication was very slow or sometimes nonexistent through the negotiation phase after indicating I wanted the Truck and was ready to move forward with the purchase. Truck was priced fair for condition and mileage, but they added on an almost $800 paperwork fee on top of the advertised sales price. I am use to this fee being for reasonable around $100-$200, but they wouldnt budge on adjusting it. It wasnt until I relayed Florida Law which requires all fees be included in the advertised price did they take the fees price out of the cars sales price to make the total match their advertised price.Flew out and test drove the truck. All appeared good. Worked with Mike Blankenship in Finance and that went well. He tried to hard sell the extended warranty, albeit politely, and was respectful when I declined. Truck was purchased in about 3 hours and I was heading back to Texas. Mike relayed the documents I would need to get once back home and send to them for Walker Ford to then relay to their 3rd Party titling company they use for out of state buyers. No problem, got that done the first week back and sent via FedEx to them.I was re-assigned to Gregg Ledbetter with Vic retiring at the end of 2020.Communication then went back to being poor or no reply after that. First it was confirming they received the documents I sent via FedEx and that nothing was additionally needed on my part. Next it was me having to ask for status updates each week on the tag/plate process. When I would get a response back, it was normally still processing or something to that effect. End of January comes and the temp tag they gave me expires. I relay this concern and request a new temp tag, but never given one or even an answer on that request. Just an updated finally from the 3rd party company that there was a small issue between them and Texas that they were addressing to finalize the tag/plates.Through all of February I continue remind about expired temp tags and my concerns with that as well as ask for updates. Communication continues to be delayed and vague. I THEN GET PULLED OVER BY LOCAL POLICE FOR THE EXPIRED TAG. I was only after pleading with them my situation and showing the office the extensive email history of trying to get it sorted did he give me a warning, but the office could have just as easily had my truck towed and impound, the fees associated with that tow and storage, and written me a ticket with its associated fees and court costs.I immediately reached out to Gregg demanding and update and still have yet to receive a reply as of this week. I decided to take matters into my own hands and called the local DMV to figure out the status. Turns out their 3rd Party company WAITED A MONTH to submit my documents which arrived and were processed THE FIRST WEEK OF FEBRUARY per the states system. The problem causing the hold up was A $11.50 DIFFERENCE IN TAXES STILL OWED DUE TO THEIR SYSTEM MISCALCULATING BASIC SALES TAX. The states had notes where they show they alerted the 3rd Party titling company to this issue and were informed a check would be in the mail to them. Instead, the 3rd Party company dropped the ball and LET IT GO ANOTHER MONTH AND PROBABLY MORE IF I DIDNT CALL TO DETERMINE THE PROBLEM MYSELF.So, now, I will be driving to the county DMV today 2/25/21 to pay the $11.50 difference and pickup my tag/plates today and move on with my life. Just plain stupid, really.

I wish I could give a 0 star review for this dealership.While initially the process was quick and painless, it was abruptly halted.I inquired about a 2017 Ford Mustang Ecoboost Premium CPO yesterday. I promptly sent over paperwork and disclosed that I was very interested in the car. The dealership approved me for financing on the basis that I had a strong parental co-signer which I stipulated I would provide tomorrow. The car was sold within a few hours after hard pulling my credit.I find it rather distasteful that they would ding my credit and then sell the car immediately afterward.Poor service and even poorer disclosure about the popularity of the car.

I grew up in a garage; I have the same disdain for dealerships as most sane people. But let me tell you, from a service/repair standpoint, these guys are awesome and I will not go elsewhere in Florida.You don’t need to hear the details, but they have always been affordable, and when there was an issue at pick up (that they had fixed) they immediately addressed it and upgraded me to OEM parts at no charge. Big fan. Nice change in dealership scenery.

Worst customer service I have ever experienced at a Ford service department, which is saying a lot since my interactions with Ford are nearly always negative. Steven McHenry is a sloppy, frumpy, dopey, sloth of a man that epitomizes the poor quality and negative attitudes folks have of the vehicle service industry. Not sure how someone can work customer service with absolutely zero tact and people skills.

Wow these people are amazing!!! I live about 7 hours away and really wanted a specific car that they had. They worked a deal completely through the phone. When I arrived everything was set to sign for. It was the easiest and best experience buying a car. Dinarte and Tracy helped me through the whole thing and were only a call away. I will being going to them for any future cars I need!!!

Easy, breezy car buying at Walker Ford! No pressure sales. Straight forward financing. This is the 2nd vehicle Ive purchased from Walker in the past 7 years and both times the experience has been stellar. A big thank you to the best sales guy, Dinarte Luz!!

Extremely easy to deal with. Dinarte made everything go so smoothly. Kept me well informed throughout the entire process, order to final delivery.

Joe Kinney was such a pleasure to work with. He was very helpful and made a quick out of state year-end deal go through seamless. Couldnt have asked for anything better.

Superb experience!! From each and every person I made contact with, they were friendly, knowledgeable and professional.Found the jeep listed on car gurus, came for a test drive, everyone made it a simple process. I knew what i wanted, made the deal, was out the door.Ken McNall fabulous sales rep and Harry made all the finance paperwork painless... great guys . Had a quick service appt for a light I noticed was out when I drove the vehicle at night. Event after several days buying the jeep, the service department took great care of me. Amy and Keven your service Dept tech.Love my jeep!! Thank you for making the process and found a gem for me. Thanks for the delicious cookies too. Super customer service from Walker Ford!!

Joseph in Commercial Sales is such a fine young man. First class all the way from introduction to pricing to the closing.Being a construction business owner, I have purchased many vehicles over the years and would gladly use Walker Ford in the future.

Great purchase experience! From start to finish it was a smooth and easy process. No suprises and that is a good thing. Dinarte was great to work with. Thanks for the great experience!!

Very knowledgeable sales and financial personnel. No high pressure. Stayed late into the evening to make sure we were satisfied with our purchase.

The customer service here is absolutely AMAZING!!! I had been looking for a specific truck and went to AutoNation Ford first (because they were closer to me). The guy there basically told me he wasn’t going to help me if I wasn’t buying from him specifically (he didn’t have what I wanted on his lot). I called Walker Ford and spoke to Jake! He told me they had exactly what I wanted and to head his way. When I got there, the truck was already pulled up front for me. He went over EVERYTHING with me and took time to answer all my questions! Once I decided to move forward with the purchase I met Harry. He too was such a pleasure to deal with! This isn’t my first time buying brand new but this was, by far, the best and easiest experience! I definitely recommend this place and if you are looking for a great salesman, ask for Jake!! Thanks Walker Ford! You guys are awesome!

Looks clean & orderly. Not rushed by car sales associates. Free to roam around & look at all the different types of vehicles giving you a chance to decide what you like. Vehicles open so you can peep inside. We were assisted by a salesman, was very nice, courteous and helpful.

It was a great experience, and Walker Ford Commercial Department went above and beyond to get me the right truck at the right price.

It was 100% honestly a great experience from the time I walked onto the lot until I drove away in my new Ford. Compared to other times in the past when Ive purchased a vehicle from a different dealer it was truly a night & day difference. To say that literally every employee I came in contact with was very courteous, informative and helpful would be putting it lightly. I hardly ever go online and rate or comment about anything whatsoever. But I truthfully was so impressed & pleased with my experience at Walker Ford at had to this time. I would highly recommend them to anyone.

Mike in service is always so helpful. Such a great guy you can trust with your vehicle. You know hes Not going to take advantage of you

Fast friendly and professional. Words really hard to help me with my financial situation. Definitely made me feel very welcome and part of the Ford family. Great warranties and went out of their way to sign the car up fill it up with gas they do that and make us feel like we had a great experience.

Always a pleasure dealing with Walker Ford and most especially Tracy Affrunti and Shawna Hargett. I have been buying or leasing with Tracy since 1999 and will continue that relationship as long as I am able. Ford, Walker Ford, with Tracy and Shawna the only way to go.

I called Walker Ford to verify a truck was in stock that I was interested in purchasing. When I called, I provided the truck info and the sales Rep Bill told me he wanted to verify the truck was on the lot before I made my 40 minute drive to the dealership. Bill did keep me on hold for more time than I had hoped to be on hold, but luckily verified the truck was there.After arriving, I was greeted and shown to Bill. We walked out to where the truck was and there I waited for him to get the keys. 10 minutes.....20 minutes...... 30 minutes........No key. The manager comes out and assures me that they are not sure where the key is and at this point I dismiss myself and let them know, I’m out of time. They offer to reach out to me once the key is located and to actually drive the truck to my home in Downtown Tampa so that I’m able to test drive it and check it out for myself. This all sounds good to me, so I agree. Not knowing when they will actually find this key, I let them know I’m flexible even after wasting my entire afternoon. So I leave and go on about my life, awaiting the phone call to see this truck. No call.3 days later here we are. No call, no truck, multiple hours gone from my life for absolutely nothing with no courtesy phone call or apology at all. This is one of very few reviews I’ve ever written because I generally let things roll off and make the best of the situation. I’ve owned over 30 vehicles and never been treated like I’m of such little importance. I am still in disbelief and will be sure to talk ill of Walker Ford ANYTIME it is mentioned.I hope no one else is overlooked in this type of manner and hopefully Walker Ford can do a better job of organizing and storing their keys for their clients, especially those who are prepared buyers.

Jim was great to work with, he made the process quick and easy! Highly recommend!

A+ serviceDon’t take your car or truck anywhere else but dealerships. Will only take my vehicle to certified Ford for now on. Take my advice and spend your money where you’ll get the most out of it. Quality and dependability at Walker afford is what you’ll get when you leave the lot you’ll feel like family just took care of you. Ryan the service manager, thank you for being one of the good ones down here. Meant allot to talk to someone who can see eye to eye. Cheers to the future in all it has in store for all of us. Take care.

First class Dealership. Keith cox is the man to see when you purchase a vehicle here. Walker Ford and the Ford Co. are very lucky to have a person like this out front, representing their business. As we support local stores and restaurants (family owned) lets not forget Walker Ford is a family owned and operated business and also deserves our support. Thank you Frank Walker for your hard work, professionalism and place in the community.

Ive just purchased my second vehicle from Walker Ford and have had a phenomenal experience. As before they did not try to sell me extras or packages that I didnt want. They identified what my wants and needs were, and got me something that exceeded my expectations. Customer Service is truly their number one priority and everything they did for me proved it. I will be visiting them in the future when I am ready for my next purchase.

Great place to purchase a vehicle. No pressure and their sales and finance team were very informative and helpful, as my purchase was somewhat complicated due to my business buying the truck.I would definitely purchase my vehicle from them next time.

I got the best deal on my new truck and that worked for me thank you walker ford

Great experience. Tim Katt was our salesman. He didnt play games and delivered what he said he could at the time of the order.

Shawna is an amazing sales woman and she went above and beyond what she needs to do. She is very helpful and knowledgeable. She made this the best experience I have ever had. She is a true asset to the company . I’m extremely happy we had her as our sales woman and I will be going back to her !

Great experience with the service department. Ryan goes above and beyond in customer service. Wont bring my vehicle anywhere else.

Delt with Richard in commercial sales. He was attentive to my needs and rushed my new van through the shelve and ladder rack installation process due to me having a new employee starting this week at my HVAC contracting business. Mickey in finance was just as good. They knew i am a business man and dont have half a day or more to sit in a dealership just to purchase a work truck. Everything was ready to go when i got there. Signed a loan with Mickey, jumped in truck and was down the road in 30 min. Thats how I like to make my purchases!!!!

It was an absolute great experience Bob was awesome as my salesman and Mickey words can explain how great he was with me in financing department..5 stars

We purchased a new 2021 Ford Escape Hybrid AWD from Walker Ford in mid-March 2021. Id contacted Shawna Hargett based on many positive reviews by her customers online, and we ended up working with both Shawna and Ken McNall. We were very happy with the sales process, which was attentive without being high-pressure, and they were able to answer any questions we had about the vehicle.Once we made the decision to buy, Ken worked with us through to delivery and Shawna checked in regularly also. Closing the purchase and discussing optional extended warrantees was also smooth, and we have the information we need to make a final decision on the additional post-sale items.I highly recommend Walker Ford, and hope our service experience will be as good as our buying experience in the years to come.

Nice people, easy to deal with. Had everything ready when I arrived. Great customer service. I will be back.

I purchased a 2019 Jeep Cherokee here a few days ago and the buying experience was very simple. Dinarte Luc was my salesman and he was extremely friendly and helpful, I would definitely recommend going to see him if you’re looking for a car. I didn’t feel like I was pressured or oversold at any point, it was actually the complete opposite. I felt like they worked hard to get me a great interest rate. The gentleman who completed the contract with me was great also. So far I couldn’t be happier with my purchase!

Smoothest car buying experience Ive had so far. No drama or hidden surprises. Irene (who is hilarious by the way) from Sales and Mike from financing took the time to explain everything to me and understand my needs. Even though it was a used car, they treated me with respect and were not pushy. The car was delivered in like new condition and exceeded my expectations. Definitely recommend.

Purchased my leased vehicle which was leased out of state. Process was smooth, everyone was courteous and professional.

Great service department! Ryan is great, super friendly and helpful!

Although I did not purchase my F-150 here at Walker Ford, they have attended to all of my service needs. I cannot say enough good things about their Service Team. My personal experience has been with Brian Kirk and Ryan Holcomb, both of whom are awesome professionals. I highly recommend Walker Ford for anyone looking to get their vehicle serviced.

Things dont always go as planned, sometimes miscommunications happen, and someTimes things just get missed. That’s life. It happens. But when those things happen how you respond dictates the outcome.I had to go back for a thing or two, but even in that exp and when I was being a little difficult to deal with 😏😜 Doug kept his cool, responded professionally, and worked through my issues (some that were truly my issues). He under promised, over delivered and made sure I did in fact have a nice trip north with no issues. Walker service is hard at work to satisfy their customers. Thanks guys. Appreciate the work.

Best experience I have ever had buying a vehicle!

Best Ford Dealer! Sales, service, management, parts and everyone else are the Best!

I have had my 2015 Ford F250 to Walker Ford twice for warranty and regular service. The first time was a bad battery on the passenger side that leaked battery acid and destroyed the engine battery harness. Harness and battery was replaced in a timely manner. Overall they did a good job. I was only missing one bolt from the air cleaner and they left a pair of pliers under the hood. I gave the pliers back.My most recent visit was on 07/29/17 for yet another bad battery. This one on the drivers side this time. But caught it before it ruined the harness again. The truck also needed some basic service engine oil, filter, fuel filters ect. Well this time they left three positive accessory wires loose. They did not top off the coolant tank after the service writer was told the light was on and I though it should be checked. They checked it off of the check list as being done but it was not. It took 2 quarts of coolant to top it off. I hope its not the beginning of a bigger problem.They did accommodate me on short notice which was nice because they are always busy. Thank you. Everyone there is really friendly and kind. The service prices are reasonable. They offered to reconnect the three accessory wires and top the coolant tank off. Plus buff some scratches at the top of the drivers side fender that likely came from when the battery was installed. I took care of all it myself because of my busy schedule and today was my clean and service my truck day. I would recommend you check that the work you asked to have done was done correctly before you leave. I felt four stars was fair for the service dept overall. The tech that did the battery gets a F.

Yesterday, 3/30/21, my husband and I went to Walker ford to inquire about a new/used Ford F-150. We need a new truck for our business and were really interested in looking at a few we saw online and wanted to buy one. When we walked through the door, we looked around the showroom for a few minutes waiting for someone to help us. One of the salesman MIKE, came up to us and we told him we were looking at the used F-150. He looks at us and says Well they are over there and points outside, as to say we can go look for ourselves. Red flag number 1. We ask, well can you show us? And we all walk outside, we are looking at the trucks and MIKE says NOTHING. Like he doesnt want to sell to us at all. Red flag number 2. So we say thank you and start walking back to our car, only then did MIKE start speaking and saying if we want to come back. No way in hell after that treatment! Even after I called to complain, the manager BILL, I believe his name was, didnt seem to care too much. I would NEVER come back to this dealership.

Went in to service with an enterprise truck and I simply wanted them to check my fuses. Refused to do so even though it would take 5 minutes and told me to come back Tuesday at lunch yet never took my name to set an appointment. I use to be a Ford man but with service like that Chevy would probably treat me better.

Great service . Bob was the best!!! Definitely recommend

Brian Kirk and Ryan gets a 5 stars for me. He was outstanding. However my problem is with whomever I spoke to on the phone after picking up my car. I gave permission for the service people to go in my glove box to get my extended warranty papers. When I picked up my car. I had paper from my glove box sprawled out all over my passenger side door. Also my Change jar, which has a closed cap and sits on my door, was on the other side of the car on the floor with change spilled out. As well as some of my Dress Uniform Ribbons on the floor which were in my center console. When I asked about this the service advisor asked maybe if I took a turn and it spilled out? There was no owning up to how my car looked. I did not expect them to clean my car. However I only thought of it as respectful to keep in the condition it was brought in as. The least they couldve done was put the contents of my glove box into on my seat neatly for me to put back.I called with the intention of an understanding. My car should be worse then the way I dropped it off. Im not looking for anything free nor handouts. I wanted them to understand this was wrong. The service advisor whom I spoke with had zero care of the situation and could only direct that it was possibly me who made the car this way. I wont be coming back here again.Again Brian and Ryan whom I felt with were fantastic. Answered my questions and the services provided improved my cars performance. However the way they delt with my complaint is unacceptable.

DO NOT WASTE YOUR HARD EARNED MONEY AND BUY FROM THESE GYPSY’s. THEY SOLD ME AN EXPLORER, THAT HAS BEEN IN SHOP MORE THAN ON THE ROAD. THEY TOLD ME AT DELIVERY THAT THE CAR WENT THRU AN INSPECTION PRIOR TO ME PURCHASING IT. I DIDN’T HAVE IT A WEEK AND THE TRANSMISSION AFTER COOLER WAS LEAKING. THEN I AGAIN REQUESTED THE SERVICE RECORDS, WALKER COULD NOT PRODUCE THEM. THEY PAID TO HAVE ANOTHER FORD DEALER TO SERVICE THE VEHICLE! I MADE TWO CALLS TO THEIR SERVICE DEPARTMENT AND YET THEY HAVE NOT CALLED ME BACK!

Although I have not taken delivery of my new truck yet I wanted to share my experience with Walker Ford. I worked virtually with Irene Flenna and Mike Blankenship and although from a credit standpoint I was in a good position, unforseen curcumstances caused some issues in the process. Both Irene and Mike worked for a solid two days to get things worked out, not to mention they returned and responded to my phone calls after hours to make sure I was always in the loop and were very informative and honest. If you are in Florida and want a new/used Ford I would highly recommend Walker Ford. For me, it is well worth the 150 mile drive to work with them rather than any other dealer.

Jackson did an awesome job. Not your typical pushy salesman. They did what needed to be done for us to leave with our new truck that day. Would definitely recommend.

Awesome dealer to go to. Dealing with Walker Ford was the best dealing experience I have ever had. Brian Hall is a go to guy. Very knowledgeable and will definately work with you!

The staff at Walker Ford are exceptionally professional , courteous And most importantly very friendly. I recommend everyone who has a Ford vehicle , go to Walker Ford for all your vehicle necessities !!

Robin was very professional in helping me look at F-150s. I now have a good idea of what I want. Ill be checking out their lot next year for my future truck.

Great experience. Ask for Stacy Bold!

I found my experience with Walker Ford to be nothing but excellent. Everyone I worked with was top-notch, friendly and helpful. I never felt pressured to make a decision and am extremely happy both with the car and deal I walked away with. Would highly recommend them to anyone in the market.

5 STAR RATING! Steve Mchenry and his team took amazing care of me. I had an emergency issue pop up with my F150, and Steve made it a point to find time to squeeze me in and fix the truck. He and his team deserve 5 stars for the workmanship, communication, and going above and beyond for customer service. Thank you team!

I was very happy with the sales service I received. I purchased the car I wanted and drove it home the next day.Dan was very helpful and knowledgeable.I would definitely recommend Walker Ford to friends and I would purchase a car there again.

I just took our Ford here for a service and found it trustworthy and professional. The employees were very nice and took the time to explain things, namely Mike and Dave. The prices were reasonable and the warrenties are useful. The facility is clean, has ample hand sanitizer and hot drinks available while you wait. Highly recommend.

Walker Ford was a pleasure to work with. Shawna kept me updated on progress of truck. They have earned my repeat business!

Once again The Walker Ford family Knocked it out of the park! Dealing with Richard Van Peer and Mickey is always a pleasurable fleet vehicle buying experience! JKI Industries is just getting geared up and will buying all of our new fleet vehicles from Walker Ford!

Best Ford dealership in the Tampa / Clearwater / St. Pete area. No sales gimmicks. Just great customer service! Thanks Walker Ford!

Robin was awesome we picked up a mustang for our son super happy thank you.

We had such an amazing experience buying our dream truck at Walker Ford! Not only did our salesman, Jack Hall, tend to all our needs and answer our questions, he took it upon himself to research answers that he didnt know. Under his expert care, we were able to negotiate on our dream truck (Ford F-250 Lariat), close on our deal, and take delivery all within the span of a few hours. Although the time spent at the dealership was short, we didnt feel rushed or pressured to make a decision. We would highly recommend Walker Ford, especially Jack Hall, if you are looking for a great experience!