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Absolute Best Appliance
3551 Hwy 41a S, Clarksville, TN 37043, United States
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Ka
Review №1

ABA- Absolute Best Appliance is great company! Nothing but amazing, quick & responsive reliable service from them. JT one of their repair technicians is wonderful. We recently bought a new home our dishwasher was leaking and came by twice to check the issue & fixed it right away! He’s super kind & professional and gets the job done. A + for ABA! Thank you so much!!!

Je
Review №2

I was really impressed with these folks. They showed up by 8:00 so we didnt have to wait all day for them. The technician even called ahead to let me know he was on the way. He repaired my dryer super quick and was friendly and courteous while he was in my home. Will definitely use them again for all our appliances from now on. Thanks so much yall.

Tr
Review №3

Absolutely Amazing! Great Customer Service. I will definitely call them again if I need them in the future.

Sy
Review №4

They were very professional! They called to schedule with a 4 hour window. They then confirmed the day before and call when they were on their way. The price is reasonable and didn’t require me to pay for any of the service until parts were ordered and installed. Will definitely use them for future needs!

Je
Review №5

Very professional and high integrity company. They have performed some warranty work on my dishwasher as well as kept my top loader clothes washer operational. Highly recommend and would not hesitate to use them in the future.

Li
Review №6

Oh my goodness! Can’t say enough how wonderful these folks are. Washer wouldn’t drain and is long since under warranty. JT came to check it out, realized the problem was covered under a recall. Came quickly once part was available, fixed in no time. So grateful to ABA for the amazing service!

Ch
Review №7

We have used ABA twice now and were happy with the service and quality of work both times. I highly recommend using them.

M&
Review №8

They are fantastic and such a pleasure to do business with.

St
Review №9

The driver didn’t call before arrival.The scheduled timed frame was between 8:00AM-12::00PM they arrived at 11:20AM.Once the job was finished and the teach checked to make sure the left front burner was working again.When I asked them to take the empty box. Both Declined

Ma
Review №10

JT and his team represent what a small business is supposed to be about. They put the customer first, communication is always fantastic, and they care for your property as if it is their own. There is nobody else I trust with appliance repair, whether it be for my own property or investments.

LI
Review №11

We were introduced to Absolute Best thru a warranty repair with Lowes. Unfortunately they werent able to repair our washer. They contacted Lowes warranty for us for resolution of the claim. We will use them if needed.

Ki
Review №12

I have always had great experiences with Absolute Best Appliance! Highly recommend!

Sh
Review №13

ABA always goes above and beyond to provide exceptional service. I have used them for many years, never have they disappointed. Their service is remarkable, from the beginning to the end. I would highly recommend them.

Ja
Review №14

JT and his office staff are very professional and courteous. They went above and beyond to help get my repairs covered through the warranty for a great savings to me.They were very good at keeping me updated concerning the status of parts and scheduling. Great communication. I would highly recommend them for your appliance service needs!

Al
Review №15

Best Appliance Repair in Clarksville. We had a compressor go out on our LG fridge. First company we called wouldnt even come out and look at it. Absolute Best Appliance had parts in just a few days and sent 2 guys to swap it out. Less than an hour and they were done and our fridge works perfectly. If you want reliability and accountability go with a company that knows their stuff and that the factories use.

Je
Review №16

The name says it all. Absolute Best. They came on time, worked fast and thoroughly. Very knowledgeable and explained every step of the way. I would definitely suggest them to anyone who needs an appliance repaired.

Fr
Review №17

Worst people ever. Never use these people nothing but problems. A anger is very unprofessional stay way form them

Ma
Review №18

Technician came in and was very respectful, social, and knowledgeable. He answered any question I had in depth. He was very genuine and had a great attitude. It felt like a friend coming to do the repair rather than a stranger. I would highly recommend this ABA to anyone needing repairs in their home.

El
Review №19

Absolute Best Appliance is the only company I trust for our families appliance needs. They are on time, professional, they communicate with you from the time you book your appointment to even after the works is done. Polite. Friendly. Fair....I literally could go on and on about how great they are but call them yourself and see first hand why they are the Absolute Best!!!

Ka
Review №20

Absolute Best Appliance was very quick to come to repair our dryer. They were very informative and very fair with their pricing. I would highly recommend them for high quality work and friendly nature.

ni
Review №21

The two gentleman were amazing. They called to give a head up for their arrival. Would definitely use them again,

Pe
Review №22

Serviceman showed on time, was professional, and had the problem diagnosed within 5 minutes of arriving. While he didnt have the part in stock, he made it very clear what was wrong, what it would take to fix it, how long it would take to get the part, and the cost. I tend to do most repairs myself, but the price was reasonable, and this washer has had a workout over the years and I figured there may be other problems, which there was. JT showed us the other faulty part and I gladly had him also replace it.This is a family run business which really sold me on their service. I would highly recommend them.

Ma
Review №23

Very good experience. The tech was knowledgeable about the problem with our refrigerator’s water dispenser. He thoroughly checked the parts within the dispenser to make sure they were properly installed. Explained all while he was working on. Courteous and professional. Highly recommend and will use ABA’s company again for any necessary future repairs. It is the second time we have used their service.

Ja
Review №24

Awesome professional service and great to work with. Will use them again.

Pa
Review №25

Mr. Felts was great this morning. He replaced the ice maker that has had ongoing problems. He had researched it to find that in the thousands of this type of model, there may have been a small faulty, part so he did this at no charge. I really appreciated that he took time to call LG and find out what the ongoing problem has been. He did not even charge for a service call. Wow. ABA is the best!

Ta
Review №26

JT was very professional and fixed our refrigerator quickly. We will be scheduling another appointment for our dryer. Thank you so much.

An
Review №27

Super friendly, very responsive and so easy to work with! Hopefully don’t need to use them again any time soon…but wouldn’t hesitate to call next time we need an appliance repaired!

Sa
Review №28

They came on time to diagnose, they ordered the part, called me back to schedule a second visit, came on time to the second visit and promptly fixed the issue. It was a smooth and professional experience. Would call them again in a heartbeat.

Su
Review №29

Service technician did an excellent job. We will definitely call on ABA again should the need arise. Thanks Danny

Rh
Review №30

JT was extremely pleasant. They gave me a call to see what was going on with my dishwasher. He was very prompt and extremely professional. He was quick to find what was wrong with my dishwasher and gave me an honest answer of the best route to take. I will definitely use them again anytime I have an issue with an appliance.

Ha
Review №31

Always on time and completely finishes the job. I wouldn’t use anyone else

Ba
Review №32

Did not fix the dryer. They wanted to say the outlet is the issue. Ive had the dryer almost a year. It waa working fine. Lived here for over 3 yrs. The outlet was looked at by an electrician 2x!

We
Review №33

Skylar was in constant contact and kept me informed on every aspect of my repair. JT showed up on time, was very knowledgeable, competent, and professional. I would recommend ABA to anyone who is in need of appliance repair!

Pa
Review №34

JT was very professional and polite. He was in and out and had it fixed the freezer door quickly. He had ordered a part and installed it.

A
Review №35

The technician was extremely polite and helpful. Found the problem in a few minutes and gave us our options. Great service. Will definitely call again.

Me
Review №36

Was very knowledgable and helpful with a solution to my problem.

Sh
Review №37

I can not say enough about the service and professionalism of this company! I wouldnt use anybody else. Hats off to JT and his Team for the outstanding service they provide to this community!

Sh
Review №38

The tech was on time, polite, respectful and super informative. He did a great job evaluating my dryer malfunction and gave me all the options for what to do. His name was JT and he was great. Even answering my later texted questions. I have used this company in the past and had similar experiences with a refrigerator that needed work. That’s why I immediately called them when the dryer died.

Co
Review №39

I have used this company and this repairman multiple times. They are wonderful, knowledgeable and professional. Couldn’t ask for more.

Ch
Review №40

Knowledgeable, quick repair, and excellent service. Highly recommend!!

Da
Review №41

I have used this company now 5 or 6 times, and every time they were very professional, cortious and experts in handling the broken appliances. I would recommend them to anybody and will use them in the future if needed.

Jo
Review №42

Very professional , able to get me on the schedule within a reasonable time, Thank You!

Ka
Review №43

Friendly, professional and great service! I highly recommend them!

Do
Review №44

Technicians arrived wearing masks!Quickly discovered the cause of the leak and fixed it promptly.Very satisfied with visit and repair.

MA
Review №45

Danny was so nice and helpful! He listened to my concerns and came up with a solution immediately. Excellent customer service!!!

Cr
Review №46

Great customer service, interactive and friendly with children. Danny was pleasant to work with and did a great job quickly to get this mom of 4 back to using her dryer!

St
Review №47

Simply an awesome experience! JT only asked what my dryer was not doing and my dryer model number. I then received what I considered the typical response...OK, I will get back to you only to never hear from him again. But I was completely wrong. ABA is not the typical repair shop. In less than 24 hours my dryer was fixed. I will definitely recommend and will use again (although I hope not too soon.) Thanks so much! Steve Slater

Sa
Review №48

The process was painless. Repairman was thorough, quick, and friendly. We will be using them again!

Am
Review №49

Danny was knowledgeable and very professional, did as much as he could to help us with an issue that will have to be continued with the manufacturer, but I feel much more confident about next steps thanks to his assistance.

Al
Review №50

Very satisfied customer here! JT and his team are very professional and helpful. Evaluated the problem we were having with our Speed Queen washer (blowing out the circuit) and quickly determined there was no issue with the washer. No repairs needed, was a GFCI issue. Our issue had been researched before arriving so he already had a short list of problems to check for. Received text messages to let us know when they would arrive and follow up to make sure all our questions were answered. Would absolutely recommend Absolute Best Appliance!

T.
Review №51

I have nothing but good things to say about this company! Everyone I spoke with from customer service to the repair technician was professional, knowledgeable and friendly. They arrived on time for each appointment and the technician wore a mask which was much appreciated. Our fridge is back up and working even better than before. Thank you!

D
Review №52

The company stayed in contact with us for appointments and parts. They were friendly and informativeJT came out was very friendly and professional. Answered all my questions and kept the work area neat and clean. The repair was quick and efficient. Thank You ABA!

Ch
Review №53

Although my washer ended up not being able to be repaired in the end dur to unforeseen circumstances,The technician as well as the office staff were always kind and professional.

Jo
Review №54

Very fast and professional service. I highly recommend. My go to place for appliance repair.

Vi
Review №55

Punctual and professional. Explanation of issue as well as knowing what it would cost to repair. Follow-up phone calls to keep me informed. Repair was done quickly and on-time. Recommend 100%. Thank you.

Al
Review №56

Always courteous and respectful, quick repairs, and they give a heads up when they are on their way!

Br
Review №57

Both technicians we have had over the last couple months have been courteous, knowledgeable and on time.. if a problem wasnt solved they worked to remedy that. Thanks JT and I think Daniel came first time. Wonderful work and already recommended and they’re helping my daughter and husband as well 🥰

Ke
Review №58

Efficient, quick, and very knowledgeable! Great service:)

Do
Review №59

I have relied on many appliance repairmen over the decades and this one goes above and beyond. Not only are they knowledgeable but will find parts necessary for repair instead of telling you to replace the appliance like so many others. Highly recommend them and their staff.

Da
Review №60

Very professional. I was surprised at how quick he diagnosed the problem with our dishwasher. I think he did it in 3 seconds? LOL fantastic gentleman and super knowledgeable. Would highly recommend!

An
Review №61

Very Professional, concerned about thier customer ( wore mask)and advise the customer the best solution to repair the problem. They did a great Job.

Ro
Review №62

The technician (J.T.) was knowledgeable, professional, and polite! He immediately diagnosed the issue, and provided an estimate for repairs. Once I agreed to the work, he completed the repairs accurately and efficiently. He also took a few preventative maintenance steps to help my dryer function longer. I am very pleased with their service, and recommend them without reservation!

Ka
Review №63

Called in advance to confirm appointment, never late/delayed, and reasonably priced.

Pa
Review №64

Eric came to my house. Looked in my dryer said I had dried something in it that put the brown marks on the back wall. I explained to him I own nothing brown and only dry towels and sheets. Even if that had happened which it didnt that would not explain my smelling something burning and the 2 identical L shaped burn marks. So it cost me $80.00 for him to open the front of my dryer and look inside it. Apparently he put on his work order that it wasnt properly vented yet how could he know that when he never looked at the vent. He should have taken the back off of the dryer to find out what is going on that caused the burn marks. I called a few minutes ago to complain and was told by Skylar that unless I have had the vent changed I would have to pay again for the service call and after I had told her twice that I DO NOT want Eric coming back to my house she informed me that this is Erics area so he has to be the one to come back. Well he did absolutely NOTHING the first time he was here so why would I let him come back?! I will never refer anyone to this company! What a waste of time, money, and now 2 more weeks of not being able to use my dryer while I wait for a competent repairman to come fix it!

Ch
Review №65

While we had an easy repair, the technician was extremely helpful and explained the problem, the solution, and how it was impacting the functionality of our refrigerator. Weve had technicians from other companies come in and say this is the part you need and the cost and repair it, but we really appreciated the extra knowledge and explanation of why and how. It gave us more confidence in the job that was being completed.

St
Review №66

JT was so professional and friendly. This is our first experience with this company and it was a great one!

Se
Review №67

Very professional service, went above and beyond to help fix my appliance. They helped me find my warranty with the manufacturer and let me know the repair options before providing service.

To
Review №68

Very professional efficient

Ke
Review №69

This is the second time I’ve used this company. JT came out today to repair a dishwasher that was installed incorrectly. He took the time to explain what happened, was extremely carefully with our hardwood floors, and made sure everything was dry before he pushed it back in. It’s hard to find honest quality work these days, but do not have any reservations about this company. Highly recommended!! Thank you JT for providing quality service.

Ma
Review №70

They are always professional and know their stuff. Very pleased!

Er
Review №71

JT was very professional and on time, called when he was on the way. He got the job done quickly and with no mess.

Jo
Review №72

ABA are true professionals. I appreciate their communication and ability to solve the issue. Please contact them for any appliance repair.

Da
Review №73

Repairman arrived and checked out the washing machine. He was polite and knowledgeable and showed me how to check out the machine myself to avoid future problems. I was very pleased.

An
Review №74

Absolutely the best repair experience! Professional, courteous, offered options for repair, and even answered follow up questions in the evening that my husband had to help up make a decision regarding repair.

Sh
Review №75

Danny was honest with me, my washer repair would cost more than purchasing a new one. He explained everything to me and provided an estimate. He was able to answer all my questions. Good job.

Do
Review №76

JT has always been great to work with. Always on time and explains any questions you may have.

Ca
Review №77

If you want the best call ABA!

Je
Review №78

Excellent service, explained repair and cost, and JT as so professional and courteous. Will always recommend ABA to others. Thank you!!

Li
Review №79

Made appointment online. Quick follow up after appointment was made. Danny was on time and diagnosed the problem, ordered part and came back to install within a week. Great service!

Je
Review №80

Great people, great service.

Sa
Review №81

The response from ABA was timely and professional. Great experience and would recommend ABA to anyone!

De
Review №82

The technicians were covid correct, pleasant, the kind of people who I am comfortable to have coming into my home.

Kr
Review №83

We have used ABA several times for our appliances and they have always brought the most professional and kindest people to our home. They are extremely knowledgeable and honest. From the moment they walked in our home they place booties in our floors and always had a smile on their face throughout the visit. Thank you ABA!

Jo
Review №84

The gentleman came earlier than originally planned which freed up our day. We were grateful for that. He was very professional and explained what was happening with our freezer and how we could set it properly and maintain it until it could be replaced. We thank him!

Li
Review №85

JT was very professional. I had to reschedule my first appointment an hour before the hit time because I was still stuck at another appointment for my car. He communicated effectively by letting me know when he would be arriving for the first and second appointments -both times ahead of schedule. He quickly and efficiently repaired my washer’s leak with no issues. Highly recommended. Thank you.

Mi
Review №86

Always very reliable and efficient.

Ti
Review №87

They came out and addressed all our concerns with our appliance

As
Review №88

Great work and very reasonable prices!

St
Review №89

The tech from ABA was prompt, neat, and professional. He cleaned up his trash, and he came to our home within a few days of our initial call. We used a different company in the past, and it was nearly 2 weeks before they could even come look at our appliance. ABA did a great job for us.

Ke
Review №90

Absolutely Best Appliance came out to service our Kenmore washer. They were ontime, very professional and friendly. They quickly diagnosed and found the issue.We have used their service 2 times, both visits were very successful. We will always call them to service all our appliances. We highly recommend them.Kevin Batch

le
Review №91

Well I ask them to take a look at my refrigerator because a heard a noise coming from the fan so they came out and look at it. I didnt know It was a piece of ice that was stuck were the fan was there was no labor work done and they charge me 153 dollars for pulling a piece of ice out of the fan they should told me to unplug the refrigerator for five minutes and that would have did it I didnt mind paying the 69.70 for a house call but to charge me 84 dollars for labor for a piece of ice is ridiculous be ware!!!!!!!!!!!!!!!!!!!!!!

M
Review №92

Repairs needed to be done for our Samsung French Door Refrigerator, and the technicians did such an awesome job completing the repairs in less than 30 minutes. This is our second time using there service and it keeps getting better. I highly recommend Absolute Best Appliance because of there professionalism, integrity, and of there great customer service.Thanks again for your business!

Te
Review №93

The most polite and helpful people around!! I highly recommend this group for any of your appliance repairs. Theyre honest and trustworthy!

Ca
Review №94

Professional. Efficient. Trustworthy. Streamlined. Quick to respond. Always. Because of our eight years of experience with this company, Absolute Best is the only appliance repair/maintenance company I call when our washer, dryer, fridge and dishwasher need TLC and we need peace of mind. The technician, JT, proves to always be an expert in the field and gets us up and running in no time. Thank you, Team ABA!

De
Review №95

Used Absolute Best Appliance for some warranty work on our fridge’s ice maker. The technician was courteous, professional, and accommodating. They came out assessed the problem, ordered the parts, told us when the parts would arrive, and when they’d be back to fix it.Absolutely no issues with them or their work. They were quick and efficient and it was nice to know it was being taken care of. I would definitely recommend them for any appliance work you need.

Be
Review №96

JT is the BEST! I recommend him to everyone! ABA does a great job and came right out to fix our dryer.Quick, professional, super polite and helpful

Ga
Review №97

We have been without a washer for 2 months now. They keep coming to service it knowing they straight up told us it came unwelded and its not serviceable. We have been told that they would have someone get in contact with us in 24-48 hours and we never hear a word. We always have to call and see what is going on. They keep putting the warranty in wrong so the warranty place keeps telling us its complete and it is in fact not done so they have to keep coming out. We are getting extremely annoyed and need someone to actually put the warranty in right so we can get a new washer. NOT IMPRESSED!

Am
Review №98

JT was wonderful at explaining the item needing repair on my refrigerator & why. He was very professional at all times, very knowledgeable, and promptly arrived when agreed upon. All in all, it was a very seamless repair process, from first initial call to repair completion. I would definitely recommend Absolute Best Appliance for any repair needs.

Te
Review №99

Absolute Best Appliance has kept our commercial refrigerator in the best working order for years. They were even able to repair it when the door fell off and the manufacturing said it was unrepairable. Danny went above and beyond trying to find a solution which ended up being a special type of screw used in a totally different industry than refrigeration.

Ca
Review №100

Everyone I interacted with was friendly. They scheduled my service the next day, showed up, fixed the problem and the quote was spot on. I did not have any parts that needed replacing, so that reflects honesty as well. I would not have known if they did or didnt. Highly recommend for your appliance needs. Thanks ABA.

Information
48 Photos
100 Comments
4.9 Rating
  • Address:3551 Hwy 41a S, Clarksville, TN 37043, United States
  • Site:https://absolutebestappliance.com/?utm_source=gmb&utm_medium=referral
  • Phone:+1 931-362-3565
Categories
  • Appliance repair service
  • Appliance parts supplier
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
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