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Salon Concepts
3235 Madison Rd, Cincinnati, OH 45209, United States
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Am
Review №1

One of the best pedicures Ive had. The cost was average, but the skill and attention to detail for both the massage/relaxing parts of the treatment and the actual nail/foot care was top notch. Would definitely return if Im in the area.

Br
Review №2

I had an extension consultation with Shannon and she took the time to explain all the types available, gave great recommendations for my hair type and had no problem answering any questions I may have had, even if to me they seemed silly. Shes extremely knowledgeable and I cant wait to see what my results will be.

mi
Review №3

Shannon was amazing!!! I have very fine/thin hair & have left many salons feeling completely hopeless & defeated. Shannon definitely had something very special...while I may have walked in feeling nervous for yet another fail, within three minutes of talking to her my mind was 100% at ease! I could tell she truly cared about her clients & making them happy for the long run. She didn’t pressure me to take a step I may regret, she took the time to explain all options & gave me her best explanation of each while allowing me to make each decision on my own. I’ve FINALLY found a hairstylist to fit my needs!!!

KR
Review №4

Clean and well kept

Da
Review №5

Customer service was amazing! I got a facial and it was the best I’ve ever had. My skin was so smooth & glowing. Sarah was very professional and service was quick. I would definitely recommend her to my friends!

La
Review №6

My experience with Sarah was outstanding. I got my lashes and eyebrows done. She took her time to make sure everything was right. I would definitely recommend her to others and her prices are very reasonable. Thanks again😘😘

Ha
Review №7

Sarah won my business for life on my first visit. My bikini wax was rather painful from years of daily shaving and also not letting my hair grow as long as I should have. She could have given up but she knew I was leaving for vacation so we powered through! We laughed and had great conversation. Each time my hair has gotten thinner and thinner and the waxing sessions easier. Her prices are insanely reasonable and she always puts me at ease.

Ka
Review №8

I come here for Love Sugaring to get my Brazilian. The facility is comfortable and looks very nice. There is a sitting area for husbands or if you arrived early. The chairs are cushy and soft, so make yourself at home!The bathrooms have been clean on my couple visits. And there’s a water fountain right next to it.

an
Review №9

Sarah was awesome...she is very professional and made me 1st experience with waxing very comfortable... I would recommend all my friends and family to her... she has a customer for life right here...

Je
Review №10

Sarah is very friendly and does great brazilian waxes and massages.

Do
Review №11

Hey I just seen Sarah in the salon concepts she does an amazing job she greeted me as I walked in and it was very quick service I was in and out due to the fact my normal wax lady couldn’t get me in sarah squeezed me into her very busy schedule and was nothing sort of kind and understanding I think I have found me a new wax lady Sarah I’m going to tell all my friends and family about you you rock girlie the salon concept should be excited to have you apart of there team BE BLESSED

Er
Review №12

Smile Direct Club was in here but the Salon ladies were really nice too helped my find my location

Br
Review №13

I have gotten my hair cut here by Angela forever. She is awesome and I highly recommend her. This place is the best!

Te
Review №14

Mary did a fantastic job starting the process of coloring my hair to a silver grey.

mk
Review №15

I do not know anything about any of the other stylists/technicians at that location but two thumbs up to Angela Packer (hair stylist extraordinaire). Angela knows all things hair - listen to her, take her advice and I promise, youll walk out of her salon feeling like a new or refreshed woman.

Am
Review №16

Love this place, especially Amy Rowans suite - shes the best!!

D
Review №17

Sarah is small but powerful! Highly recommend stone massage. Her space is very chill. Found a little confusing since there is no receptionist, just hallway with individual spaces, maybe diagram would be helpful?

An
Review №18

I had experience of going to Smile Direct today and My SmileGuides name was Cerra. I was a little self-conscious about going there because my teeth are not perfectly straight as I would like them, but she made me feel comfortable explain everything in detail on what she was going to do and what to expect in the process of doing and using the custom made clear aligners !! Im so happy I went there she taught me a few things that I did not know and Im so very excited to start this new process Im getting my teeth straightened and whitened and the next 6 months. I highly recommend going to get your Smile on at Smile Direct and see Cerra for great service!!!

Ru
Review №19

I got this for my wife for mothers day she tried to make a appointment no one got back with her Sara left a message had a death in family and had no opening..i personally called np answer left a message no return call until after Groupon expired now she wants me to pay again because she was busy I SUGGESTED YOU GO SOMEWHERE ELSE I just lost the money I paid....

je
Review №20

I love Amy Rowan. She is awesome. Best hair artist Ive ever know.

La
Review №21

Very skilled. Most pleasing.

sa
Review №22

I had a wonderful time wit sarah my lashes look amazing and I had the best massage in my life!!!

Ta
Review №23

Had the most unprofessional experience here. I made an appointment for a hot stone massage + facial for July 28th at 1pm. This was confirmed by the merchant on July 17, 2019. I showed up to my appointment and was told I would have to reschedule because she already had another client on the table. She claimed that she did not double book and this was not something that normally happens. I showed her my appointment confirmation and she acknowledged that she must have let a walk-in take my appointment. She further claimed it would be unprofessional for her to ask the person to leave (even though I was the one who had an appointment) and continued to make excuses for her unprofessional behavior. For a luxury service I was baffled by the unprofessional nature of Sarah and I will not be returning.

Li
Review №24

Angela Kennedy does an AMAZING job every time, shes awesome!!👍

Am
Review №25

Sara is awesome, been coming here for 6 months. She always has a smile!!!

Mi
Review №26

Smile direct club is located inside they are awsome sauce

Ca
Review №27

I went here to visit the Smile Direct, it was a very clean crisp salon, and very busy. I found the staff to be helpful and polite.

Ro
Review №28

I love Sarah and the environment is so welcoming and professional will definitely be back and will send others

Do
Review №29

All my love goes to my stylist, Amy Rowan! Shes a perfectionist and loves taking on a challenge!

Mr
Review №30

I enjoyed the salons location as well as presentation.

Ri
Review №31

Smile direct was amazing tgeblady was fabulous and explained everything to me, my wife, and son

Su
Review №32

The massage therapist I had there (Sara maybe?) was awful. Very unprofessional, unpunctual, unfriendly.

Ta
Review №33

Went for Smile Direct Club. The girl in the waiting area just looked at me like I was lost, while she was on an iPad. She didnt speak until I asked if she worked there. Turns out she was the one I needed for my appointment so it wasnt a good experience.

Th
Review №34

Dan Everhart is a wonderful hair stylist, as long as you do not have a chronic illness & have to inconvenience him rescheduling because of it!! Was a loyal client for 20 yrs, dropped me as a client b/c had to reschedule a few times when I couldnt get there due to my illness..he actually told me not to contact him again via text msg!!! Very, very superficial person...fooled me for 20 yrs!

Kr
Review №35

Amy Rowan is the best!

Al
Review №36

Cathy Crawford is amazing.

La
Review №37

Went here to start Smile direct and I couldnt be more excited

Ka
Review №38

Angela is the best!

Information
25 Photos
38 Comments
4.6 Rating
  • Address:3235 Madison Rd, Cincinnati, OH 45209, United States
  • Site:https://www.salon-concepts.com/salon/oakley
  • Phone:+1 513-854-0334
Categories
  • Nail salon
  • Beauty salon
  • Massage spa
  • Hair salon
  • Skin care clinic
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Payments
  • NFC mobile payments:Yes
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