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AppleRX LLC
9160 Union Cemetery Rd, Cincinnati, OH 45249, United States
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AppleRX LLC

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R
Review №1

I have gone here twice, and both times have gotten exactly what I wanted. Most recently, I dropped my pc off, thinking it would take at least the weekend, but they were able to do it in a day which was really appreciated. The staff was nice too

br
Review №2

I had a problem with the charging port on my iPhone and as soon he looked at it he knew what the problem was. He knew how to fix it. It was very simple but I didn’t know that at the time. I thought my charging port was going bad. I saved money and time thanks to him. They had a very good range of products too. I would definitely recommend AppleRX to everyone!!

Am
Review №3

They fixed my computer for free, but they could have easily charged me hundreds of dollars like other places would have for a simple manual hard reset. My problem was just needing the battery unplugged from the inside of computer to reset the charging system. After having some bad experience at Ubteakifix across the street I thankfully stumbled onto this place. I will definitely be coming back here for my future repair needs.

Sv
Review №4

After I got water on my laptop, another repair place told me that it was hopeless and offered to recycle my computer. AppleRX not only recovered my data but also could have fixed my computer. However they offered me the same computer, used, for less than the repair would have cost, with my old hard drive inside. Honest, genuine, professional, reasonable prices. Great service and great people all around. Highly recommend and will be going there from now on.

SA
Review №5

The man was very nice to me excellent service just needed a battery changed on my iPhone 7 only took about 15 minutes now I have a 100% battery just like new 😊I would recommend this place to everyone very good at what they do

Ry
Review №6

Overpriced rubbish. Most of the computers were really slow or non functional. Some had burn spots on the screen and would constantly freeze. Got the same MacBook Pro on market place for $350 less with double the ram. Not all small business are good!!!

Re
Review №7

UNPROFESSIONAL!!! Never there, never answers the phone. The one time I was able to get some service, he ruined my MacBook. You’re better off buying a new device. STAY AWAY FROM THIS SCAMMER

Tr
Review №8

I recently purchased a MacBook Pro, which I intended to resell.When factory resetting the MacBook I somehow royally messed it up and the computer went unresponsive.I am not too familiar with Macs so I was pretty upset.I called AppleRX, brought it in and they were able to fix it quickly and restore it.I would recommend AppleRX to a close family member or friend.

AV
Review №9

This place got my phone done in 35 mins!! Great quality fix and a decent price for a phone with cracks and lines! Great job!!!!

Ra
Review №10

I have read all the reviews and it saddens me to see some of the negative reviews and outright hatred displayed. I am not an Apple computer user but use their iPad and iPhone exclusively.Last week I had a nasty trip and fall in my driveway, tripping and doing a full-face plant. My neighbor was outside mowing his lawn and he immediately called an ambulance once he saw all the blood flowing from my face. I ended up being taken via ambulance to the hospital where after regaining consciousness I ended up with over 30 stiches in my face, nose, and a broken nose in several places.My iPhone was in my pocket at the time of my fall, and the screen was destroyed but the phone was still functional, although many of the items were unreadable. Due to the severity of my injuries, I have a head CT scan to check for a brain bleed they as luck would have it, they also found a lump in my lung, which might prove to be cancerous. Having a functional phone was now a matter of life and death, as I had to make follow up appointments and needed to schedule a biopsy for my lung mass. This all happened last Wednesday the 14th. I considered simply buying a new phone (I have an older trusty iPhone model 6, which is perfect size wise for me and all the functionality I need), but instead opted to order a new screen and install it myself. I had previously installed a high-capacity battery with no problems after watching YouTube about 20 times and working carefully, step by step. Well as luck would have it, there was more damage to the interior of the phone (home button and audio cable) and due to my injury, I was having difficulty seeing clearly. Thus, I opted to try and find a local repair shop or just buy a new (used) phone, something I really did not want to do or could afford at this time. I came across Apple RX, and after reading some of the negative reviews was a bit apprehensive but felt worst case scenario, I would just get a new (used) phone if mine was not able to be repaired. I went there this morning about 10:00 AM, and with my broken phone and various parts and screws, organized and separated into ziplocs, I asked if it could be made functional again. The owner looked it over and within a few moments had my new screen installed, along with the replacement cables and a screen saver, all of which he did not charge me for. The phone turned on and works perfectly. The home button being generic does not recognize my fingerprint, but that is a minor inconvenience considering all that was done. Please read all the reviews and come to your own conclusions. Following my repair, I was able to schedule the follow up appointments necessary for my well-being. Mobile phones have become a necessity in these times, and it is reassuring there is someplace I can trust for a fair and high-quality repair. If I could, I would give six stars to help offset some of the negative reviews. Thank you for all your help. I sincerely appreciated it.

Ne
Review №11

Highly recommended. Six year old MacBook Air was making extremely loud noise and with school starting in 4 days, I thought for sure my next trip was going to be too Costco to drop a ton on a new laptop for my daughter. AppleRX was able to quick fix by installing a new fan and cleaned the system. Running better than new now. Thanks so much.

Ja
Review №12

So I bought a lenovo thinkpad from this store. It was soo slow so I decided to return it. Owner is out of the country and so the new employee called him. The owner told the employee only thing they could do is offer me an in store credit because it was not a high ticket item. Why would I buy something else from a store when they let me buy something they knew was garbage. My 5 year old tablet runs better than this thing. Completely unbelievable. I would for sure like my $100 back.

Re
Review №13

My computer was having multiple issues. I thought I may have to just buy a new one. I couldn’t get an appointment at the Apple store in Kenwood. I dropped it off at AppleRX and they had it fixed and running perfectly the next day! So pleased!

Le
Review №14

These people are incredibly helpful and professional. I needed some help with my MacBook Pro 2015, and they solved my problem on the spot! Highly recommend

Sh
Review №15

They fixed my computer right up, I recommend appleRx to anyone with computer issues

Do
Review №16

These guys saved our butts - and fast!Our 2014 iMac fusion drive died on Saturday January 23, 2021. I had a Time Machine backup, so was not worried. Called the Apple store like Ive done before thinking Ill get an appointment at the Genius Bar and get the drive replaced and restore the backup. No dice, not during Covid19. No Genius Bar appointments for at least a week. They suggested visiting an authorized Apple dealer which was Best Buy.Got an appointment at Best Buy on Sunday Jan 24. Surprise. They said the iMac was out of date, considered obsolete and they could not touch it.What??!!Looked into buying a new one either at Best Buy or online. For what we needed, we were looking at delivery mid-February and a cost of about $4,600.A friend on Facebook recommended AppleRx. I called them first thing Monday Jan 25. Talked to a technician who asked about my configuration, the problem we were having, and he recommended a possible solution. He recommended installing 2 drives (quiet SSID drives with more space). I also requested he make them a fusion drive like before so there would be less trouble restoring the backup.ETA? How about end of day? !! I said the next day would do.Dropped it off that day, picked it up the next day. Cost? $850. 4tb instead of 3tb, plus installation of my preferred OS High Sierra. The technician took the time to show me my old drives and the new ones he replaced, plus tips on how to restore my backup 2 different ways. 30 days warranty on service, 1 year mfr warranty on parts.We were up and running Tuesday night. Noticed some files were missing from backup, but turns out it was our fault for that folder. However, I took the Time Machine Airport Time capsule in to Apple Rx at their request on Saturday Jan 30 without an appointment and the technician hooked it up to an apple computer and made sure the files couldnt be found elsewhere. Also hooked up my dead hard drives to try to find the missing info. Since the drive was dead it wouldnt spin up, so he referred me to a place in California if I wanted to retrieve data from my dead drives, with a discount if I mentioned AppleRx.No charge for that second visit at all, although I offered to pay.I HIGHLY recommend AppleRx!Thanks guys!

Jo
Review №17

Nice guys. Very helpful and fixed my iPad within minutes

Be
Review №18

Dan built us a computer when I saw it I was blown away. Its custom built and its fast and efficient just what I asked for. Im very satisfied with our new computer.

St
Review №19

Really shady place.. don’t go here. He will price accordingly not on being honest and fair. Tried to double the going price on a system. Tried to offer me low price for my apple also. Stay away

Pa
Review №20

Mr Beck is a man is a professional Master of Repairs when it comes to computers and relationships of dealing w/people, customers, honesty and very fair business practices. Our world needs more people like Mr Beck. Mr Beck repaired my Computer from a disastrous intermittent Crash/Problem and was very relentless of solving my issues, saving my existing data for my company in a quick and timely manor. I will and do Highly recommend AppleRX to everyone i know. Thank you again Mr. Beck Truly appreciate your strong Talented efforts

Ca
Review №21

Called in about a battery issue I was having with my MacBook pro and within an hour they had me up and running like new

To
Review №22

Had my computer worked on and I am very pleased. They recommended a lot of things for my computer but focused on getting it working again. The tech was very knowledgeable.. Thank you Mr. Beck!!

Mo
Review №23

I have an iPhone 8 plus. Do you do the diagnostic was able to find the problem and fix it at a reasonable price. Very satisfied with the service.

VM
Review №24

Excellent and professional service 👍🏻

Ma
Review №25

Absolutely the best service and fast

Kr
Review №26

I recently used this business for two separate iPhone repairs. On both occasions, I was very pleased with the turnaround time, the price, and the customer service.

Je
Review №27

Reliable and recommended place to take all my apple products for repair. I have have great help and service with my iPhones and MacBooks over the past few years. Friendly and helpful staff and competitive prices and go the extra step to help their customers. Saves me the hassle of going to the Apple store in the Kenwood madness.

su
Review №28

Great diagnosis within minutes . Fixed and all ready to go in 15 mins . Friendly and knowledgeable people . Do check then out.

Pa
Review №29

Great group of guys. Got my mac book pro running again for me so I can keep my photo business going. And they didnt charge me an arm and a leg either!! If you have any sort of computer problem these guys are the ones to see. Super friendly and very knowledgeable!!

Jo
Review №30

They got my MacBook Pro up and running again for a reasonable price.

vi
Review №31

Awesome and brilliant peoples, had a display issue with my MAC book pro, they fixed it in no time, free of cost. As they just did some kind of internal reset, I was thinking of at least 150 bucks. I am extremely thankful to them for saving me a lot of hassle and stress. Keep it up guys...

Ga
Review №32

Called this morning and person on phone was extremely helpful.Thank you Apple RX

Ap
Review №33

I could not be happier with the service by AppleRX. The internet on my laptop suddenly stopped getting a signal. I brought it in on Saturday afternoon and received a call a few hours later that the issue had been corrected, only 39.99 for labor. Laptop had a loose antennae, which owner suspected as soon as he checked it out. I was very happy with the service, speed and cost of repair. Thank you!!

Jo
Review №34

Good Lightly Used Computers at huge savings. First rate repairs to keep them running at reasonable rates. Problem with product or service? Talk to the owner, he will make it right.

Ja
Review №35

FANTASTIC! Ladies and gentleman you have found it. Look no further, this is your one stop shop for electronics repair. They do it all and do it right. AppleRx is a family owned small shop that Truly enjoys what they do and genuinely wants to help. Its obvious that this company is not in it just for the money. No matter your problem big or small you have my word you can trust them to be trustworthy, fair, and professional from beginning to end!

ka
Review №36

These guys are great. Fair pricing, great service, fantastic customer service. Best in Apple business next to the Apple Store. Ive been there for updates and a battery in my 2009 MacBook Pro. They always take great care of me.

Ca
Review №37

Went beyond what I was expecting to check my computer and help me out in my situation

Ma
Review №38

They replaced the glass on my MacBook Pro (which is all I needed) when every other shop in the city said I had to replace the glass AND the LCD. It cost me $120 compared to a minimum quote of $500 from others. Only took a couple hours. Outstanding service and really nice (and genuine) staff. I would definitely do business with them again.

Da
Review №39

I have been customer for a while and had my computer serviced this past week and just picked it up tonight. The customer service, professionalism and expertise is exceptional at this store!!!! I highly recommend them to anyone who is looking to purchase a computer or service one. You wont find this kind of service at the big electronic stores!!

Jo
Review №40

Ma and pa type feel. Personalized because they are so small.Im a Windows Admin and I took an iMac here for repair. Cant be happier. Very reasonable prices on labor and hardware.

Ib
Review №41

Great customer service, and great phone. 100% recommend

Sa
Review №42

FANTASTIC...these two cousins Amir and Bek were exceptional with my daughter and I when we entered their shop on Sunday (of all days). They were professional, fun, upbeat and very informative. We had problems with TWO MacBook Pros and their chargers, and these two guys gave us immediate, new replacements for an exceptionally good price. They seem to know their stuff, were well spoken and we will return FOR SURE next time/whenever our Macs are sick or dead!!! It is comforting to have these two and their shop as a Mac Backup Station...HIGHLY RECOMMENDED. By the way, I am a retired physician who has traveled the world a lot, and these two Persian fellows are cool dudes...ENJOY!

Ch
Review №43

Very good price, they did a good job and my MacBook keyboard is working great after the repair, one scratch happen while repairing and they agreed to fix it, what I am saying is they are responsible and they will do their best to satisfy you. Just do not hang up on your clients.

Jo
Review №44

Excellent service. Did a great job fixing my iPhone. I will shop there again!

Ha
Review №45

Very helpful, Bek is great, he can fix almost anything.

AJ
Review №46

We went in there at around 2 pm to see about getting a decently priced, used MacBook Air or Pro. What I got was something I’ve never seen before in a professional business. Honestly I should have taken photos but I was a bit in shock. Not only was it 5 hours after open and not a SINGLE computer was booted and ready for show, but also some of the computers had very visibile coffee stains, marks of unknown origin, and deep scratches. (Like, you’re not even gonna spruce them up before selling them?) Despite this, I tried my best not to be too picky. It’s a used MacBook store after all. I picked out five computers and narrowed them down by performance, but I didn’t have to do anything to realise I made a mistake coming here: one computer’s screen froze while I was doing a simple google search, another screen went green (like matrix glitch green), one shut off by itself, one would not turn on (as many of the computers weren’t charged); and finally the last one ran decently and was Between $600-800 (its been awhile, sorry. I visited the store this past August) I almost bought that one until I noticed horrible looking brown stains on it. The employee was very flustered and seemed to not know very much about the products he was selling. And he kept running to the back to talk with the “manager” that never came out to speak with us despite the fact that we were the only customers in the store.Frankly, based on my experience, I would not go there. I’m currently saving up to buy a new apple computer with a warranty instead because at least if I buy it new I know it will work at least for awhile. I wouldn’t be so sure that those computers would last a week. and hopefully that employee got more training.Anyway, 0/10 would recommend.

Pa
Review №47

I have been a customer of Apple Rx for about 2 years now. They have fixed multiple iPhone problems for my family of 5 at very reasonable costs, and always with very prompt service. This past summer I had to replace my daughters PC on an emergency basis: I reached out to Beck and his team for guidance on what to get, based on what she had, including potentially buying one of their used computers. They were completely databased and unbiased in their recommendation - the best option for us was not to buy one of their used machines, but they still set up the new machine we got, transferred all of the data, again at a very reasonable cost. This past week, I gave them my ~ 7years old iMac which was not functioning well at all. Beck called me back the next day with the diagnosis and options. He replaced my hard drive (worn out and almost full) with a new SSD drive which is giving my computer amazing new life and speed. When I had a list of about 10 follow ups (mail issues, favorites missing, printing problems....) he was able to quickly fix most of them in his shop, and was willing to have Alan, one of his team members, come to my house to troubleshoot the printer issue. Everything works great now. Alan was careful to think how his fix might impact my other familys computers ability to connect to the printer, so that we could reset them as well. Beck and his team are not only excellent technically and in their problem solving, but they provide amazing customer service. This is the only place I will continue to go to for my computer and phone questions and needs. Patricia RW.

St
Review №48

The 2 guys that I worked with are amazing. James and Bek are so knowableable and so willing to help in all ways. I had a computer issue and Bek worked endlessly to fix it. I would recommend this place to anyone needing help with anything computer.

Tr
Review №49

AppleRX has been my familys go-to tech place. Instead of spending almost two thousand dollars on a new MacBook Pro, I was able to get a refurbished unit for 600 that works great. If there is an issue with the tech they sell, they do a good job helping to fix it in a timely manner. My family has purchased 2 MacBooks, a new iPad screen, and a new iPhone 5s battery from them. Both the macs have had some issues come up (as might be expected from any refurbished unit), but the team at AppleRX was able to recommend the right solution and get the product fixed. Great to be saving thousands of dollars for the same tech that is sold brand new!

To
Review №50

They did a great job of quickly repairing a shattered iPad screen, and I also purchased a MacBook Pro from AppleRX. The first one had a flaw, but they were very easy to work with and offered me a comparable machine for a great deal.

Ea
Review №51

Thanks for updating your website and Google page. Drove an hour and a half to bring a computer down here and you closed early. Waste of time.

Ry
Review №52

Great Place for all tech needs. Wont shop anywhere else.

Ke
Review №53

Absolutely disgusting how youve treated me as a customer, I bought a working MacBook from you that arrived broken, after you offered a replacement I sent back the item to you and then the replacement had the exact same issue. I have attempted to contact you numerous times to no reply. I finally raised a claim through Paypal, to whom you replied to. They have managed to get the refund out of you however I am now responsible for the costs of postage of a SECOND MacBook pro to the US from the UK! And you still dont reply! You are a bunch of thieves.

A
Review №54

Great customer service, they did great job on my mac air !!!

Za
Review №55

Amazing place to fix any technical problems!

Mi
Review №56

Absolutely wonderful experience they were fast with fixing my destroyed phone screen, a nice price $40 under what the dealer wanted and friendly staff I will go here again if something breaks.

Information
24 Photos
56 Comments
4.6 Rating
  • Address:9160 Union Cemetery Rd, Cincinnati, OH 45249, United States
  • Phone:+1 513-900-9099
Categories
  • Computer repair service
  • Computer store
  • Computer support and services
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:11am–5pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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