Bruce did a great job getting us the car we wanted. Management stepped up on our trade price. Overall customer service was great. Thanks Kings Toyota.Tim

Sales knew little to nothing along with the sales manager very little knowledge didn’t care about the customer at all and didn’t even go over anything about the vehicle very quick only trying to get the sale will never go back worst dealer I have ever been to.

I waited to give this review because I wanted my mind clear to be fair. But there are a couple things that upset me. To be fair the price and overall deal of the car I was happy with. Thru all my research they gave me the best deal. However, I gave specific instructions on who they can compare rates with to beat out the financing that I already secured. I thought that was what they did till I found out that they shotgunned the loan out to all types of lenders and I was taking hits on my credit left and right. When I would ask What’s going on because I can see the activity I would not get straightforward answers. Fast forward to after the deal, it was a used vehicle less than 20,000 miles but literally within a month of having the vehicle I had to change the oil. In my previous experiences of buying vehicles used I never have had to change the oil almost instantly after purchasing. So In the end the sale was good the experience however could have been much better.

Completely taken aback and appalled at the customer service (or lack thereof) that I received while visiting this location today. I started looking at a model I was interested in and I let the salesman, Dave who was helping me, know I would like to trade my car in, he says “let me see your keys,” then proceeds to drive my car over to what I assume is an inspection area. I wouldn’t know for sure though because that information was not disclosed to me, nor did I consent to an inspection of my vehicle beforehand. Once he finally brought my car back to me, he told me I NEEDED a new car and that my vehicle was nothing more than an auction car. I felt that this was handled extremely unprofessionally and that the whole part of the process could have gone a lot smoother had the salesman been able to communicate what was happening and letting me know my cars value in a more respectful manner. After that, we came back inside, Dave said to sit down at a table while he went to get paperwork. When he came back he asked for my credit information, the whole time I was under the impression a deal was going to be made that night. Dave took my information, came back less than a minute later saying “it’s going to take a lot of work, I can’t do it tonight. I’ll walk you to the door.” I did not feel comfortable giving him my information since we were not going to be able to do anything that night. Not only was I mislead, but I was brushed off. This place does not seem to care about their customers, only getting off the lot on time. Dave was on his way out at the same time as me!! Never in my experience of buying cars have I ever been treated with such unprofessionalism and disregard for my time. If I could give less than 1 star for this experience I would.

I had no issues during the purchasing process. Me and my wife purchased 2 vehicles from here 3 weeks ago. It was a smooth simple process. My issues comes after we purchased. We traded in a vehicle that we were supposed to get a check back on. (were told by the f&i manager at the time of signing for the new cars thatd it take 10 days) Fast forward 3 weeks later and Im still waiting. I reached out to my sales associate last week and this week and have got 3 different answer on why I havent received it yet. Me and my wife have called up there multiple times and left multiple messages and have yet to get a call back. I have also noticed they have already sold the vehicle that I am still waiting to be paid on. (Its not a small amount its over $5,000 dollars) We fly out for vacation Monday (9/13/2021) at 6am and it would be nice to have the money Im owed by your dealership. You all should keep the same positive energy and outlook you have trying to get new customers as dealing with minor issues instead of ignoring people.

I want to spotlight Derrick Bonger and Terrell Davis for being so awesome! My baby girl bought her 1st car yesterday. 2013 Sonic Hatchback and shes in love! They were both very helpful about getting her financed and in and out the door and into the drivers seat!! This was the quickest and easiest car shopping experience Ive ever had and the customer service was beyond excellent! Thank you Derrick and Terrell! We will definitely be back for our next car!

Great dealership and service. I love my 2021 Tacoma!

I bought a new Sienna recently from Kings Toyota. My car salesperson was Carly and she was terrific. She spent lots of time with me, teaching me about all aspects of the car, including the technology and the rear entertainment center. She answered all my questions thoroughly and patiently. She was helpful to me even two months later when I lost the remote. I would highly recommend Kings Toyota where they sell reliable, dependable cars and do it with a smile!

I worked with Mike Toy to purchase a new-to-me Honda Pilot. It had just been posted online that day but Mike was super helpful, sent me more photos, answered all my questions, and really understood that we were driving over from Indianapolis and didnt waste our time at all. Plan to have this one for years to come but highly recommend working with him for your new car!!

They had the inventory and the best price for a few dollars a month. My issue is with the service department. I had a question regarding something on my Tacoma and called twice. Someone was supposed to get back to me but of course nobody did. Im not surprised. I kinda expect that. Lack of respect for a customer stops once you purchase it in todays world

Disclaimer I am not one who leaves bad reviews but I didn’t want someone to go through the same experience as I did. Bought a car 2 and a half weeks ago. Been trying to get in touch with Troy Toy because he said he would be mailing a part for my car to me. (Which he said they would replace when I bought the car) I have called many times, left many voicemails & they will not call me back. My radio went out , which they said they would replace but they haven’t yet. This place is a joke, they said that they are the best used car place in the area but they aren’t. All they care about is making money. I would never buy a car here again. So if you’re looking for a car for yourself, do yourself a favor and look somewhere else.

My daughter who is a single mother bought her first car with a loan a Hyundai Santa Fe from them less than four months ago. Sunday her engine blew up!! My daughter rarely goes anywhere other than work which is only 5 minutes down the road. She got a warranty THANK GOD because they have not helped her at all. They had her have it towed to them only to tell her that it will be a minimum of six weeks before it can even start to get fixed and that is covered. HOWEVER, they are refusing to give her a loaner leaving her to try to figure out how to get back and forth to work as well as taking car of her child for TWO MONTHS. During this time she will of course be expected to pay the payment. They are also telling her she will have to pay to have it towed to the place where it will actually get fixed!! Do NOT buy a car from these people!! You will regret it!!

People here are all super nice and attentive without making me feel pressured in anyway. Jason was my sales person, he was very patient and easy to communicate with, despite me showing up at the end of the day. Even though he couldn’t hold on to the first car I really loved, he took the time and effort to help me find another new car that I am very happy with. It was a pleasant and easy experience over all.

My experience with Kings Toyota was excellent! From the moment I saw the car I wanted to buy on Autotrader.com, to the moment I drove it off the lot as my new car, I had nothing but positive exchanges with Kings Toyota.Mike Toy was the sales person that helped me and he did a fine job providing information and working the deal on my behalf to get me a price that would work with my finances. Mike the Finance Manager, as well as Chris the Sales Manager were also very responsive, curteous, and helpful.Through the entire experience, communication via text and phone call were great and I felt very confident flying to Cincinnati from Denver, CO to purchase my red 10 Chevy Camaro SS!Thank you Kings Toyota! Keep up the great customer service! Your respectful and caring approach to selling cars is real and it is refreshing!

If you want a new Toyota, go see Wanda Maston. Shes incredibly personable and will work with you every way she can to get you what you want for the best price possible. Wanda = A+++For the record, I dont enjoy purchasing vehicles from dealerships because many years ago I had the experience of working at a different Toyota dealership just South of Dayton and saw how they did things. Out of curiosity and convenience I tried to work something out with them but was quickly reminded of who they are. So I tried Kings.And Im happy I did. At no point was I pushed or pressured into anything. Everyone there was great. I got the truck I wanted without any B.S. So, if I ever want to buy another Toyota, its worth the drive from Dayton.

Had deal done, sold van out from underneath us. Special deal was a wheelchair van, told them we wanted it to late to go back Friday night, they said great come in at 10:00 am Saturday to pick it up. They Called us at 8:30 am Saturday reminding us to bring down payment and paperwork, loan was approved Friday. They called literally as we were walking out the front door at 9:30 am and said they sold it to someone else after are deal. Worked on this deal several days, they have no integrity, customer loyalty and are not honest. Also be where pulled are credit many many times even after we were approved with out are permission. I DO NOT RECOMMEND AT ALL, Dan In used sales and Chris in financial Dept. define used car salesman stereotype!

Was a very good experience interacting with the rental department. TJ Handled my call and was very professional, helpful and timely. We could not ask for better service than what this man provided. We needed a rental car last minute and they made it happen. Im done dealing with Enterprise and all those overpriced and service lacking car rental Companies. Furthermore, Grace contacted us regarding some last minute questions about our return process and details. She was also awesome to interact with and made us feel our business was appreciated. Will give you our business again . Thank you Grace and TJ. 10 star service

We bought our first Camry from Joe Heckler in 1993. It was a great experience. Joe is professional, knowledgeable, and patient. The car we wanted was not on the lot. Joe told us he would find a car in 2-3 days. Two days later we picked up our 2021 Camry Hybrid. Joe turned us over to another gentleman for the financial transaction. They do give a hard sell on the extended warranty, but he was efficient and accomplished the paperwork quickly. We have bought several cars from Joe Heckler over the years. We plan to use him again.

I would never buy a car from Kenwood group, or Kings again. The salesman was great - but the follow through from Kings Toyota (used car) was awful. Bought a used car with my daughter and all was good until the paperwork didn’t come through. I left four voicemails for the admin at Kings to call me never got one call. Left two voicemails for GM to call me never got one call. And this was asking about the title for the car - which Kings DID NOT have at time of sale! If anyone, would have returned my calls I would have understood but no one did. Bottom line, outside of sales rep and finance guy, HORRIBLE customer service. I will never buy a car again, nor will I ever buy a Toyota again.

Service advisor Matt M was incredible. He helped me through a situation when purchasing a new set of tires for my car. I had some issues and Matt was there every step of the way. I appreciate the high level of customer service that he provided. I will be returning to this dealership based solely on my experience with Matt. Thank you and keep up the great work and service!

Horrible customer service. There are plenty of other dealerships around that would appreciate doing business with you. When driving 2+ hours to see the car I found online, the salesman told me he would hold the keys for me. He called me 20 minutes later saying it basically was sold and they were doing paperwork for it. Then calls me back again saying it fell through and the car was still available. Calls me again saying it actually sold. When asking what happened to him holding the keys for me he responds with “well we’re really not allowed to do that”. I still decided to show up to look at other vehicles and found one that I liked. I talked to a different salesman at this point because the other guy was horrible. Since purchasing my car, that has a warranty on it, it has needed oil change etc. I would call the dealership just to make an appointment to be transferred to people who don’t answer their phone. I’d leave a message and they don’t ever call back. Every time I’ve had to deal with this place it’s a joke. Take your business elsewhere, I totally regret ever purchasing from them.

I recently bought a pre-owned vehicle from Kings Toyota. It was a very smooth and easy buying experience for me. I knew what vehicles I was most interested in and luckily they still had one of the two still available. My salesman, Mike Toy, was great to work with. I will definitely return to Kings Toyota when my wife is ready to replace her current vehicle.

This is a wonderful place to buy a car. They are personable and work with you to give you the best price possible. Jason Xu was my salesperson and he was really great along the way. I looked at a few different cars before deciding on the 2021 Corolla and I had him running around all over the building. But the smile never left his face! I really appreciated that and Ill continue to go to this location for all my future vehicle needs.

I just got my dream car from this dealership and everyone is very professional. I am so happy and I thank Tim Klenk who was my sales consultant and he arranged everything that I needed to get everything done in an easy and convenient way for me. I appreciate that I went to this dealership place. Its very trustworthy. Thanks everyone.

Full review coming soon!!!Ive never had a bad car buying experience until now. 7 cars purchased from car dealers in my life but never an experience like this one.I will update this soon. Honesty is important to me....

If you are in the market for a new Toyota, stop down and ask for Nick A! He exemplifies customer service and will not stop until you are happy!! His patience, understanding, and willingness to go the extra mile are attributes not often seen in sales. I certainly appreciated the time he spent answering all of my questions and hunting down the perfect Highlander for me. His knowledge of the brand is unparalleled and I have full faith that he will delivery an amazing experience to any customer lucky enough to have him!

I bought my Certified Pre-owned car from Kings Toyota. I know you pay more for service at a dealership, but I liked the security of knowing that they kept all my records and could tell me what service was needed. I have not driven much this year and am ready to take my first trip in a while. I called to ask what service I was due for and the woman had absolutely no idea. She told me I needed a service, despite the fact that I had the receipt from Kings that they had already done this. Wait times or service have increased as well, and no one seems to care about the customer. I used to be very confident with Kings. I dont know what changed, but their service has gone way down hill.

Had a good experience here. Salesman was Nate, knew what I could pay and what I needed for my trade in and he did what he could to get there. Didnt spend hours going back and forth, car I purchased was then cleaned inside and out as promised, paperwork was a breeze. Will definitely look here again!

If you are in a hunt for someone who knows his product, look for Mr. Joe Heckler. He was the one who patiently showed us the various vehicles and even explained its features. He never rushed us to sign right away but gave us time to really consider a lot of options. That is why when we finally decided to purchase, we looked for Mr. Heckler. He even work things out for us to get the lowest interest. Mr. Joe, thank you for all your help. We are really enjoying our SUV.

Service Department is topnotch...Kings Toyota took amazing care of my elderly mother! Kelly and his team ensured her safety as they identified multiple holes in her tire during a routine oil change. They accommodated her schedule by providing a rental free of charge, while they fixed her tire at no cost! Thank you!

First off, our saleswoman, Ashley F. Seek this woman out if you’re looking for a new car cause she’s the way to go! She’s polite, friendly, professional and knows the details of the car. She worked WITH us to get the lowest price possible rather than against us. Toyota people...promote her, give her a fat bonus, treat her and her family to a steak dinner at Jeff Ruby’s. She deserves it.The dealership was super clean and easy to roam about. Nobody ever pestered us like other dealerships and everyone we worked with was polite and professional. The sales process was super easy and convenient. Great place to buy a new car.

We had a great experience with Adam Rosensweig. He communicated with us every step as the vehicle was being built and shipped. Delivery was smooth and the trade in value was outstanding.

I recently bought a new Tacoma from Kings Toyota and I was very pleased with my overall experience. Bruce was my salesman and he was super easy to work with. He made the process very seamless and fun!

Best dealer very professional and helpful thanksJason is the best salesmanALWAYS TOYOTA

I had to get a new car ASAP because I use it for work and my other one got totaled in an accident. I knew exactly what I wanted and found it at Kings Toyota. Byron was the salesman that contacted me and we were able to come to a deal and finish everything but signatures through text and email. Had me home in a 2021 Corolla Hatchback the very same day. I HIGHLY recommend this place and Byron. Thank you!!

I had a great experience. My family been coming to Kings Toyota for years so its only right I keep the tradition alive. My sales rep Layton was awesome, he really looked out for me an, highly recommend getting a good used car here if your not buying brand new.

Our experience was less than acceptable. From the second we walked in the door, we were not greeted nor serviced. After 30 minutes of salesmen approaching people walking through the door instead of us standing by the same car in the middle of the show room, we had to seek out a salesman ourselves. Byron’s first words to us were “you know we close at 6:00 (it was 5:15). We then asked to test drive the car which we were then reminded again that they close at 6:00. Upon arriving back, we asked to talk numbers and Byron did not seem the least bit interested in our business. He showed us pricing, we then asked if we were able to make a counter offer where he condescendingly said “sureeee”. They were only willing to negotiate $200. Our experience was anything but pleasant and very frustrating as we were wanting to buy a car that day. The lack of interest in selling was a turn off. We will definitely not be giving them our business.

If I could post 0 stars I would. This would be the 3rd car I have gotten through King’s Toyota. I’ve had no problems when buying a car through them, but dealing with the service side of my experience Ive had nothing but headaches. If you offer a free service you shouldn’t break parts to make a sale, damage it or a “temporary fix”; Nor have I ever been called out by my race, or where I am from. I have never been treated with such disrespect. All I asked was to fix what you broke and make it right. Now I have to worry about my car leaking oil and running empty, all from your amazing free oil change!

`We had a great experience at Kings. Our salesman, Dave, was patient with us when we thought we knew what we wanted but it wouldnt fit my 6 7 boyfriend. He spent as much time as it took to find a vehicle that worked and still gave me all the extras I wanted. Delivery went smooth and easy. Very much recommend this dealership and Dave!

Bought a used Sienna 18 months ago. Have 3k+ left on the loan. Started overheating not even 2 weeks after purchase. Have had to replace Thermostat, water pump. Blown head gaskets both sides. Hubs and bearings both front axels and now broke down again. Worst purchase I have ever made. All totaling in repairs 5k+ the vehicle was 7k at purchase. In repairs Ive almost had to pay as much as its worth to fix the S.O.BThe people there were very nice and professional I will have to add that but the vehicle was a total failure. Would consider trading current vehicle in for a newer model but this specific Van was a big bust.Current update, engine is blown. Used is 1650 for a replacement. Not including labor costs. What a wonderful experience.

I was assisted by Justin to find a car and he was very friendly and helpful! He found a car for me that was in great quality and was very understanding about my lack of knowledge on cars, and my money limitations. Thank you so much for making the process easier!

Made an appointment with Joe for Friday,3/19, 5p. When I arrived at the dealership, I was requested to wait at the lounge by the front desk. I waited for 30 minutes before leaving the facility with no help. I even provided them with my license and insurance pre-arrival to speed up the process. All in vain. Hope the services are better for you!

The best car buying experience that I ever had was at Kings Toyota, and I am so glad that I got to work with Sales Consultant Ashley Findsen. I am not the easiest car person to work with, as I wanted a certain model 4Runner with a specific color, certain options, and some add-ons. I was not sure that I would be able to get everything I wanted at my price point, but she found a model at one of their other lots, had it sent over, and my add-ons installed, all done quickly and at the price point I wanted. Communication was superb throughout the process and even still today if I have a question or need anything. Buying a car is a big decision, so it means a lot that I felt like I had someone on my side the whole time.

This is my first Toyota purchase, a 2021 Highlander. I love it! Craig Walter was an excellent and knowledgeable sales person. He was very helpful in getting my audio set up with my new car. This is by far the best car buying experience Ive ever had. Great indoor showroom too!

Buy from Danielle! Shes awesome. No pressure. For us, she was there when we needed her or had a question but left us alone to browse in peace otherwise. I like that - rare for a car dealership, so a pleasant surprise. We purchased a 2021 Highlander and am very pleased with both the vehicle as well as the attention Danielle showed us while we were there. Hope to be back to see her again this spring to get another vehicle for my wife.Danielle deserves 10 stars in my opinion!

Layton Griefenstine was so helpful in the purchase process. I asked lots of questions and he answered all of them. Layton was patient and thorough. The purchase process was very transparent. Everything was written clearly which made the decisions straightforward. The whole process took about three hours which included test drive, trade-in evaluation, financing options and our own time to decide. This was a very good experience.

WOW! Chris Hartsfield and his team were spectacular! From the quick delivery process to finding exactly what we wanted in a short period of time. Literally minutes had us in a 2021 Venza on the road. Thank you Kings Toyota team!

This is second time I am visiting this dealership, both time i left with big smile, because the sales guy Dave Henn take good care of me. It took just couple hours to get me approved and drive my brand new car. I definitely bring more of buddies here.

Chris Vanderveer was very patient and knowledgeable as he helped us decide on features for a RAV4. His professionalism carried through with a trade in and sale transaction for a family member. We really appreciated his time as he set us up in our new car and helped us with the different set ups.

Kings Toyota is hands down the best place to buy a car in Cincinnati. Tim Klenk is a true pleasure to work with. He is honest, knowledgeable, and very good at his job. I have purchased three cars at Kings Toyota, and each time the experience gets better and better!

My wife and I purchased a used car from Derrick Bunger, Sales Consultant with the used car department. Derrick was professional, extremely helpful, and compassionate towards our needs and expectations of buying a used car. I would also like to recognize Terrell Davis, the Business Manager. Terrell was also professional and made the financing of the used car easy!Thank you both!

My Salesmen was Jamie. He was polite, professional, quick to respond to any answer by phone or email, and very accomodating. Even with my callanged credit he and the finance team worked hard to get me a loan for the car that i wanted. Most other dealers i went to saw my challenged credit and tried to get me into a different vehicle that was a known less reliable brand/model and with many more miles on the car. Jamie got me into the 2012 Honda Accord they had with 72k miles. Now I have a reliable car that should easily go to 200k miles like any toyota or honda should. That brings a piece of mind that is worth the price i paid. Yes i had a high interest rate and had to pay for GAP protection, which was expected, but there was no other funny business with the financing numbers. All in all was the best car buying experience that i have ever had. I will definitely be recommending this dealership to friends and family when they are looking for their next car.

Darrell Gesell is awesome to work with at Kings Toyota, very professional and never pushy. Listens to what you want in a new vehicle and delivers!

Worked with Bruce Ihle, Excellent experience. Not pushy, not aggressive just informative as a salesman. Purchased new Tundra and am extremely satisfied.

Heidie Mowery (personalization manager) in personalization was so rude. She had a terrible attitude and was zero help. I have never had such bad customer service from someone.

We had a very good experience with kings Toyota. Thanks to Dave Henn and his efforts to help find and put us in the the Rav4 that we where looking for. Dave and the Toyota staff there at Kings are professional and courteous. They made the process of purchasing the vehicle very smooth and quick. Thanks Dave Henn and kings Toyota!!

Update: they were able to help me as originally planned. Just when I thought it wasnt possible they made it possible. Thank you for reaching out and helping Kings Toyota.Great service, no issues so far. Personally Im disappointed to schedule and reserve service only to find out 2 days before that I cant receive that service until December when its only February. Its just upsetting and frustrating especially when no other locations have that option. I feel let down Toyota.

Came in last week to get an airbag recall done on my car which they did a great job and there was no issue. They recommended a few other things that my car was missing or needed attention on so I made an appointment for Feb 3rd. They ordered a J hook to stabilize my battery only to find out after over an hour of waiting my battery is to small for the hook. They did not fix anything and also recommended more things that my car needed done. Very upset I wasted my time and gas to get here for nothing.

Danielle and Ashley made buying the right car for our family easy. Looking forward to the experience in the future with this team.

Customer service and sales people make you feel that you are the only customer they have. I bought my certified Toyota and the free oil change for life is unheard off. While I live close to another Toyota dealership in Dayton, I still drive all the way to Kings Toyota for their friendly customer service. They never tried to sell me something I dont need. I trust them working on my car. Highly recommended to buy used cars and service after purchasing. Update in Sept 2020: Once again Kings Toyota service proven to be one of the best. I came with a flat tire, they determined it needs full replacement. In few days, they called me with a new tire to install. After the installation, I discovered that they made a slight mistake and counted the tire under warranty even it was out of warranty with couple of weeks. For my surprise, they honored the warranty and cost me nothing to replace. This gesture reflects great culture in the dealership and they found away to build a customer trust that I will still drive for a whole hour from Dayton to get my car serviced here! Highly recommend it!

I have juat went there. I was not able to find any assistant, even the existing staff ignored us.

We had a great experience with our salesperson Danielle. She is low key awesome. She lets you find your own way without any pressure but is always there when you have a question or want to drive the car again for the 5th time. She made our buying experience so easy. Such a pleasure to work with.

We just took delivery of a 2021 RAV4 from Kings Toyota. They have been our dealer for many years now. Our go to person has always been Ryan Fink. We really appreciate his excellent customer service. He is honest and will treat you fairly. Brett Lurix also took part in the sale and he was great. We had a cargo box on top of our return lease car and Brett made sure it was safely transferred onto the new RAV4. The Service staff at Kings Toyota is also the best. Thanks to them all. Jim L

Our salesman Joe was great - very patient and super helpful. We ordered a car and had to wait about 3 months but he kept us updated along the way. Thank you!. The finance guy (cant recall his name) was extremely condescending. My wife and I did our homework before arriving and were not going to buy an extended warranty - The guy was way too insistent that wed have a problem and we departed a little angry. -He is the reason well go elsewhere in the future. The experience to that point was fine.

I purchased a 2021 Toyota Tacoma TRD PRO from this dealership and have had a truly horrible experience as a customer. The customer service has been unacceptable, they had no interest in earning my business at any point in the sale, and before I could pickup my new truck they damaged it!! While repairing their first damages, they damaged it again!! Stay away from this dealership!!!!

We had a great experience purchasing from Mike Toy at Kings Toyota. It was easy, straightforward, and hassle-free. When it came to closing the transaction, Terrell Davis made the process simple and enjoyable.

I have nothing but positive things to say about my experience with this dealership. The used car purchased was checked and cleaned like new and the whole transaction was stress free. Definitely ask for Tim Klenk if you are interested in a used car.

The service department was well organized and respectful

Always good to see Dave Henn!

Nice Dealership met my every need and more. Nick Amrein is the Best, quick transaction was only at dealer for a very short time along with a great deal. Nick really knows his Toyotas give him a call. I m glad I did.

After several weeks of searching on line, I found the car with all the features I wanted. I made an appt with Kings Toyota and bought the car. When I got home and started checking the features, I found that the car was not equipped with several of the features listed on their sticker. The car is nice, but I didnt get the great deal I thought.

I purchased a used RAV4 and our Sales Rep. Ermek was knowledgeable & helpful, without being over aggressive or leading the conversations. He emphasized the level of inspection and repairs associated with their used vehicles prior to sale which I thought might be more of a talking point, but as things developed several areas were identified by his mechanics and repaired. They delivered on the promise for a thorough inspection and repairs. I would definitely return to this dealer for a used Toyota.

Came in with a less than great credit score and their dealer DJ (Dereje) was able to get me out of there in a 2017 Toyota Tacoma trd sport. Even though there were a few dings from the previous owner, dj made it clear that I would bring the truck in and get them fixed. It is great to see that these people did whatever it took to get me in my dream truck. Thank you so much dj and kings Toyota!

Bought a 2020 Yaris Hatchback recently. The whole process was great starting with the online sales team Eventually I came to the awesome indoor showroom. Venay already had my interests in mind from the online team. The process took less than an hour as I knew what I wanted. We reviewed the numbers for various options. A very low key sales approach but thoroughly answered all my questions. I will buy my next car from here and if Venay still works there I will work with him.

This was the best car buying experience weve ever had. Stephen Shanabarger was our sales person and Tee Dee (Terrell Davis) was our financing person. They both went above and beyond! Thank you!!!

It was a pleasure working with Nick Amrein in purchasing our 2021 Venza. While we were wintering in Florida we decided to get a new Venza. We communicated with Nick and let him know what we wanted. He worked everything out and when we arrived at the dealership upon our return, he had the vehicle we wanted ready for us. It was the easiest car deal we have ever made.

Everybody at Kings Toyota is wonderful they treated me like a real person they did not rush me to buy a vehicle they gave me time to let me make up my mind what I wanted I work with sales person Adam which is a wonderful sales person if you buy he loves it if you don’t he still loves it he’s a good man. I would recommend kings Toyota to anybody and I will buy from them again.

I recently leased a 2021 RAV4 from Kings & had the pleasure of working with Chris Vanderveer. He made the process simple, quick, and was very friendly! I was in & out in about an hour. I came back the next day and Chris delivered the car to me and showed me everything i needed to know. I highly recommend Kings & Chris to anyone! You won’t be disappointed!

I am very happy for all the support that the kings Toyota team gave me, especially thanks to Danielle Spanagel for making this process so easy and fluid, (offering a very cordial and professional treatment)Thanks

We were there twice to buy a new car we were greeted with very uncomfortable looks by the old lady secretary at the front. Not to mention we sat inside for 30 minutes walking around the lot for 45, minutes (same day) NO ASSIST by the salespeople. Being a mixed-married gay couple we didnt feel that we were at all welcomed. We were there 2 times. Never felt so humiliated in my life. Id like my LGBTQ FAMILY AND OTHERS KNOW that THIS IS HORRID NEVER WILL GO BACK NOR EVER SEND ANYONE I KNOW THERE AGAIN. SO IF I COULD RATE 0 STARS THATS WHAT I am going to GIVE. THE OLD LADY BEHIND the DESK AND THERES AT LEAST 3 OTHERS THAT WAS JUST STANDING and TEXTING. NOT ONE PERSON ASKED US IF WE NEEDED ASSIST.SO, I WENT TO HONDA WHERE THE SALES DEPARTMENT IS GREATEST.. SAD TOYOTA..

Darrell Gesell is incredible. Just bought a car from him this past week. He was very knowledgeable, helpful, and he took the initiative to make sure I left the dealership with a car I loved. I would give my experience 10 out of 5 stars if I could.

Brian Ravenscraft did a great job. After a long day of looking for vehicles we were able to get what we needed at a fair price without a hassle. He went out of his way to get us a vehicle that was still in the process of getting ready for the lot and we bought it. He followed through and made sure it was ready for us the next day. Thanks.

Just bought a new Camry from Kings last week. The process was easy and we loved the way we were treated. After a bad experience at another dealership Kings more than made up for it. I highly recommend Kings for all of your Toyota purchases.

Roger was AMAZING! I bought my car from Kings 8 years ago, now my 2 sons have purchased their cars from Kings. Roger never pressured us, only encouraged us that we could get my son into something he loved for his price range. Definitely go see Roger Mukherjee at Kings Auto Mall off of Fields Ertle!

No pressure and a most cooperative staff at Kings. Bought five vehicles with them since 2005. Chris Vandeveer worked with us on finding just the right vehicle, a 2020 Highlander Limited. Even with low inventory Kings was able to customize availability to our needs. Top shelf service at the point of sale defines KINGS!!!

I bought a used car in Kings Toyota recently. The salesperson which helped me throughout the process was very professional. His name is Andre Willis.

Joda is the guy to ask for! He will get you the best deal possible, they have good cars.You will leave satisfied 😊

I just bought my third vehicle from Kings Toyota. The dealership is always great to work with from sales through to service. Ill be back in the spring for my next.

All they had were Highlanders, so if thats what youre looking for, perfect but theyre too big and costly for our means.

Great staff & great team work. Thank you Jeff, Kevin, Ryan, Josh, & Ashley for all your efforts in making this an easy & enjoyable experience. Highly encourage everyone to purchase at Kings Toyota.

Center console lid had the leather peeling off. I had to follow through 3 different times just to get them to order the part. Then I had to make 2 separate trips to get it installed. Then while this was going in I had to have a tire teplaced. They put the wrong tire on two different times, and I had to make 3 separate trips to get that right. I was promised 3 different times that someone would reach out to me from customer service. Of course between King’s Toyota and corporate I received exactly zero return calls. No offer on Kings end to make it right either. Then to top it all off the lady at the reception desk is rude and over talks you when you are trying to explain things. She half eluded to that fact that somehow I had fault in this entire disaster. Now I’m being told that customer service will come and see me while I’m waiting. You guessed it no one came to speak with me. I guess I’ll have to make a big deal about that too. I love my truck, but I will never by another vehicle here ever again. The service and incompetence has been disappointing to say the least.

10 Service experiences and one purchase experienceMy transmission went out on the highway at 23,000 miles on a new Highlander- Wow was that near deadly!!! Took it in for service- They said a loose gas cap caused it??!!Purchase experience was OK but full of pushy bullshinola. Many other mediocre service visits- pretty much didn’t address and of my new car concerns and just pushed more items to sell.

Have had a few car buying experiences and by far this was the best. Our salesperson Wanda was vey phenomenal! She was not pushy or misleading. She was very helpful in our decision making process and showed us plenty of options! Thank you Wanda!

I had a great experience at Kings Toyota leasing my first ever new car! Eric Driscoll was super helpful in giving me a tutorial on my car and everyone was very friendly and supportive. I felt very confident and excited pulling out of the dealership!

If you go to Kings Toyota you have to, absolutely HAVE to, like seriously it is not an option, you HAVE to ask for Ashley! I have never met such an easy going car sales associate, and honestly such a kind person in general. Incredibly knowledgeable, laid out many options, really looked and put a lot of effort into finding us what we wanted. Now we have a beautiful beast of a 4 Runner in the family. Not kidding, you better ask for ASHLEY!

I bought my RAV4 a month ago and I am still loving it. My sales rep Danny G was knowledgeable and patient with me. This was my first time buying a car from a dealership and he made me feel comfortable through the whole process! I did have to go into the service department because my steering was squeaky after 2 weeks of purchasing it. I was very concerned but The service department was amazing too! Very nice and fixed my RAV in no time. I really appreciate how they made me feel comfortable. I will be bringing in my car for future services. I will also definitely be back to purchase any future cars. Highly recommended to friends and family !

I was very pleased with the year end deal I got on my new C-HR. Tim Klenk was my salesman and did a great job helping me with the process.

I purchased a 2020 Toyota Camry from Kings Toyota and was very happy with the end result. At first, I was dealing with Joe Heckler, who did a very poor job of listening to our needs. I made an appointment to meet with him along with my fiancée, and Joe was preoccupied with other customers. He proposed a deal, and insisted on a hefty down payment. Joe was tone deaf, and did not understand our needs...nor did he take time to uncover all details of our situation. At that point in time, I would have given Kings Toyota one star out of five.The day after our meeting with Joe, Rob Schoenhoft emailed me to see how things were going. I raised my concerns about Joe, and explained the circumstances of our situation. Rob listened and brokered a deal without the down payment. I am not sure if Joe is new, or if he was just a poor example of a salesperson. He seems like a nice enough man, but he was a terrible salesperson. Everything Rob did for us was great, and we are extremely happy with our new vehicle. I will recommend Rob to anyone looking to purchase a car from Kings Toyota.

If I could give negative stars I would. I purchased my last two cars from King’s Toyota. When I purchased the 2014 Avalon your finance guy sold me on how important an extended warranty was on this and I would get it refunded if it wasn’t use. I thought this was a no brainer so I paid for it. I also received complimentary car washes and oil changes as long as I owned the car.The car wash was broken more than it worked so I gave up on that. I learned to schedule the oil changes as late as possible because I knew I would sit there for over an hour no matter what time I scheduled. In some cases I sat for over an hour for a simple oil change.The axle broke on my car and I was told verbally when I checked in that it was a good thing I had the warranty. I assumed that meant that they were using the extended warranty. The next instance came when I was in for an oil change this year. The oil filter was incorrectly installed in my car and messed up the threads. Oil leaked all over my garage. When the car was repaired I found out that the axle was actually covered under the manufactures warranty and I should still be entitled to the refund of the extended warranty. After several emails back and forth trying to figure out how to apply for this refund I finally get all the paperwork sent in and waited.Now, I received a paper from the processing company stating that I waited too long after my car hit 75,000 miles to file for the refund. I would definitely find a different dealership and will never purchase another Toyota.

This is not the place If you want nice customer service and a dream car.Sale persons and managers absolutely dont care what are you looking for.Just wanted to trade my Totota Tacoma 2020 that was purchased there and get Toyota Tundra and I left the place very dissatisfied. THINK TWICE BEFORE YOU VISIT THEM.👎👎👎