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Extra Space Storage
5701 Ogden Ave, Cicero, IL 60804, United States
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St
Review №1

The people here are extremely helpful and friendly. The lady who helped me was Rocío and she made me feel as if my concerns were extremely important to her as well. She took the time to explain things well and figured out the best deal for me. I did not feel like i was getting ripped off either! I will definitely be back!

Jo
Review №2

Place was clean and I’m pretty good condition. Cameras were everywhere, which is great too! Rocio had great customer service and was very helpful and informative! Thanks for your time, & sorry you have to deal with rude customers that can’t wait when you’re helping others!

Ph
Review №3

This Storage Facility is super clean and easy in and out , easy pay option never forget to pay your unit , the manager Jose has been really helpful with move in date and questions answered , highly recommended for your future storage needs

ju
Review №4

I live from Indiana and I come all the way here because I feel safe leave my boat or car here more safe !

Sh
Review №5

Jose is a good guy clean safe place very friendly check him out….

fa
Review №6

I love Extra Space, Jose made everything simple and easy. He is knowledgeable and he is attentive. The facility is clean, accessible and there are plenty of carts to help move in. Thank you Jose. I will be recommending more people to this location.

Fe
Review №7

My experience was good overall. the guy that took care of me was very good.Ive been there before and it was a pleasure seeing him again although a little bit on the pricey side..but it was convenient for me. overall good place to go!

di
Review №8

Their customer service has been nothing less than exceptional! They put their tenants first and whatever they need, they will go above and beyond to make them feel right at home!

Li
Review №9

I would like to thank Marlon for welcome me and my Mom in to their very neat, clean, welcoming environment. We really appreciate the patience and time he took to take care of us. We are very please with the kindness he have shown us. I would truly recommend there service. Thanks again Marlon🤗👍

Me
Review №10

People like Jose Zapata is why we come back , very professional and so helpful. This is our second time renting a storage unit and they are very informative here . Also this place is very clean and well maintained. I highly recommend this place and Jose thank you for all your help .

Au
Review №11

Raising rates, mouse feces, water leaking into storage units after rainfall, and questionable individuals late at night. Simply, I would not recommend storing your stuff here. I started storing my furniture here about a year ago with the online rate of $87, which ended up being $95 after additional fees. About a year later most of my stuff is covered in mouse feces, and my current rate has increased to $119 a month. I dont go often to check on my storage unit but the few times Ive been there late in the evening I noticed people hanging out, and someone working on their car which I thought was out of the ordinary. Other than that, the people that work here are super friendly, easy to talk to, and are very helpful.

Ma
Review №12

Denise was amazing, very professional and great customer service.I had to see some units twice and with no hesitation we went to see them. Thank you 😁

Fr
Review №13

Jose and Denise always provide me with great service. The facility is always nice and clean. Highly recommend!

Li
Review №14

Javier was very professional, answered all of questions and provided several options for my needs. I am so happy to have found this location.

De
Review №15

Jose the best manger that ever lived. Helped me get a great deal. On my parking spot here at extra space storage. Customer service was professional easy & quick. Would recommend

Ni
Review №16

Awesome service friendly staff. Jose and Javier are good dudes.

Gr
Review №17

Jose was great! Very detail oriented and professional. Excellent customer service.Thanks again.

Fr
Review №18

Jose and Javier were very helpful with me and all my questions

Mi
Review №19

Great place !! Denise was the coolest I ever met she let us use bathroom and provided me info about storage 🙏🏻💯

Da
Review №20

The people who work at the facility are always friendly and willing to help. When I was moving and had to cancel my space rental, Jose at the front desk actually helped me to save money by calculating what I would owe for a partial month. I didn’t realize I could do that. I was very appreciative.

Gu
Review №21

Jose Zapata and Denise Salazar are exceptional managers. Any time I have ever had questions or needed help with my account they were always there with a smile on their face and eager to help. If you need storage, I recommend Extra Space Storage in Cicero on Ogden Ave. Im a long time customer and plan to stay.

Na
Review №22

Jose was great. Fast and easy to work with. Honestly a hassle free experience.

Cr
Review №23

We’ve been looking for a storage unit for some time now and Jose made it very easy for us. It was in and out just as we anticipated. We are recently moving and currently running U-Haul time. Jose made it super easy and we are excited to continue working with the storage company.

Jo
Review №24

Denise was EXCEPTIONAL!! She was very pleasant and knowledgeable with the questions I asked. Provided the best customer service I have ever received. If you go to Extra Space store 1711 ask for Denise!

An
Review №25

Denise was so great to me.. Great customer service on point with everything. I am so glad I stopped

Da
Review №26

I have 4 units here and plan to get a 5th in a week. This location is clean and has great managers. Jose and Denise are great.

Na
Review №27

Jose was a great help for me and my grandma today . He was very nice and helpful I rate him 5 stars give him a raise 😉

Ba
Review №28

Jose has a great attitude. Thanks!!

Fr
Review №29

Denise and Jose are both very helpful and always in a great mood. Customer service is amazing here. Thank you guys so much! I recommend this Extra Space Storage to anyone who may need it.

lu
Review №30

Jose was awesome highly recommend this location

Ca
Review №31

Denise was top at making process seamless and explaining all aspects.. needed the unit for business use and they played up to par .. well done ! !

Ra
Review №32

Absolutely amazing service here. Very clean and the staff here puts your needs first

Ni
Review №33

Great storage facility to use with great deals! Also very clean and secure as well!!!Staff here are very helpful, kind, & wouldn’t mind going the extra mile to make sure your all satisfied before you complete any business transactions, have any questions, or need help with anything. Will be using their services anytime I’m in need of storage in the near future!

Je
Review №34

Denise was amazing to work with and Jose was so friendly and communicative! Thank you guys for the small talk LOL!! Hope to keep making more business with you both!

Na
Review №35

Denise was truly amazing. Very helpful and considerate of my needs. She made this storage experience an easy one. Thanks

Br
Review №36

Jose zapata was an amazing help and very understanding.

Ju
Review №37

Jose is awesome. Clean storage space.

Is
Review №38

Friendly and very informative!

ke
Review №39

Very helpful. Got our storage unit fast, was able to look at our unit without hassle.

Sa
Review №40

Great customer service.

An
Review №41

Very friendly and easy going place, in and out experience along with great customer service!

ju
Review №42

I have a parking space and just rented a storage unit. This location is awesome, clean and the staff Jose and Denise are great and easy-going.

Sa
Review №43

Jose was of a lot of help in helping us find the right unit for us.

Ma
Review №44

I tried to find large vehicle storage for a month and couldn’t find anything for a long time. But then, I found Extra Space Storage. A clean, secure, economical indoor vehicle storage. Ms. Denise, who is a professional, courteous and friendly assistant store manager helped me secure a great space for my truck to be stored and it is accessible 24/7. Highly recommended!!!!

Me
Review №45

Jose always helps w a smile on his face. I recommend extra space, great facilities and awesome staff.

Ki
Review №46

Denise was a very great help, i give her A District management position recommendation, From Her bilingual abilities to breaking down every question I had about a new account and what the Corporation has to offer. Thanks again Denise, keep up the good work.

Jr
Review №47

Awesome customer service.Meet Denise was a great experience!

Mr
Review №48

Great experience wonderful heart felt smile. Great costumer service.

Ma
Review №49

Maria is very helpful n goes out of her way to follow thru with the sign up process. I got a free lock for renting my very affordable storage unit. Highly recommend Extra Space Storage on Cicero n 67th st.

Ja
Review №50

We had a 10x20 unit reserved and when we arrived at the Extra Space Storage facility, we realized that the unit wasn’t large enough. Denise helped us find what we needed by showing us multiple units. She was very friendly and even gave us chairs to sit on while we waited for our movers to finish. The facility was clean and I would highly recommend Extra Space Storage and this location in Cicero, IL.

G
Review №51

Jose did a great job of showing me different units and finding a solution that fits my needs. Thanks again Jose

Ro
Review №52

Been at Extra Space in Cicero (Ogden location) since Nov 2018. Never had an issue until about a week or so ago. After speaking and working with the manager Jose I felt much better. Jose handled the situation as quickly and efficiently as possible. Thank you so much Jose!

Ru
Review №53

Jose is always happy to help. Always a pleasure to work with him. Thank you Jose!!

Al
Review №54

Jose is very nice. Big help. Very informative.

Yu
Review №55

Denise customer service was excellent she awesome

CH
Review №56

Jose is always very friendly and super helpful. Always goes above and beyond, I recommend this facility to everyone.

Jo
Review №57

5 star service here at extra space. Come see Denise Salazar for all you moving and storage needs👍⭐️

Ju
Review №58

This place it is very good you need storage . The mánager José his avery friendly and helpfully whith customers

Er
Review №59

Jose was super helpful 👍🏽

An
Review №60

Thanks to Denise she did a great job

ga
Review №61

The facility is very clean and all the workers are very helping and sweet. Jose especially! i would recommend this facility! 😊

ju
Review №62

Geat customer service denise gave me great deal thank you

An
Review №63

This was my first time renting a storage unit and I can’t believe how easy the process was! With the help of the amazing Denise I was able to follow through with the process smoothly. Not only was the process easy, it was also super quick, I was in and out in less than 10 minutes. She made me feel very comfortable when asking questions and she answered every single question with detail. I would definitely recommend coming to this location! :)

Mi
Review №64

Clean location. Front office was extremely helpful and polite. Definitely will recommend this location to others

Mi
Review №65

Jose provided me with the unit I needed. Great service, highly recommend.

Al
Review №66

Clean, Nice Staff, easy indoor access for you and your vehicle. Good place to do business with.

Ir
Review №67

José was great with his customer service. He was very helpful and I appreciate all the help he gave me. We need more people like him around.

Sa
Review №68

Great experience ! Denise is awesome ! 😊

Da
Review №69

Jose was amazing help with all we needed and help use tho everything stress free and easy to understand what we where getting and got use what we need nothing more or less thank you Jose

Sh
Review №70

Good customer service great people to work with if any problems solvers

Ch
Review №71

Thank you Denisse for helping me out and showing me my storage nice and clean place thanks again

Ta
Review №72

Thank you jose

Va
Review №73

Denise very helpful.

Jo
Review №74

Had an issue with the lock myself and my partner were using. Went over to the office and Jose and his assistant were more than glad to provide us with assistance with selecting a more efficient lock for our unit. They even offered us some chocolate! This is what great service looks like! Keep up the service ExtraSpace!

Jo
Review №75

Jose always takes care of me, rented with him at his old location. Always friendly and helpful. Thanks for all that you do.

J
Review №76

José gave me great customer service. Went next door and they didn’t treat me well. Thanks for your help.

De
Review №77

Excellent service from Denise, who helped with every aspect of getting a storage unit set-up. Clean and organized facility.

Mo
Review №78

Ive rent here for a while now, good facility, great staff. Thanks Jose and Denise!!

Er
Review №79

Very nice and friendly people great prices

Ma
Review №80

Moving from Wisconsin back to Chicago was such a pain. Finding the best storage deal and size was easy thanks to Jose. Originally booked online however we got a better deal in store! Such an easy and pleasant experience! Thank you so much.

Ma
Review №81

Jose was very nice and your place is very clean he has a great personality would rent from him again

I
Review №82

Great location. Was well informed from making the reservation online to being called and walked thru the process in house. Everyone we talked to were professional and informative. This was our first rental and it was a breeze. Thank you much.

Er
Review №83

Very nice staff and very helpful to someone whos new to using storage

Fr
Review №84

Great staff, clean facility, great prices!

Na
Review №85

If this is your first time renting a space, ask for Denise! She was very informative and made the process quick and easy. She also tried to find us the best spot. Thank you Denise for all your help!

wh
Review №86

Denise is awesome! Her customer service level is above and beyond! I recommend it just because of her. Thank you Denise!

Re
Review №87

Jose and Denise helped me out. The place is nice and clean. I recommend to everyone.

Jo
Review №88

People that enjoy their jobs andd are actually knowledgeable

Jo
Review №89

Good service cheap prices

Re
Review №90

Been renting here a year now. Just moved into a bigger unit. Jose gave me a great deal. I recommend this place to anyone!

Ka
Review №91

Usually reviews are 50/50. I can say that this place deserves it. They actually take the time to ask the questions to make sure you are truly a satisfied customer. They gave you everything upfront not a shocking price difference from the estimate given. Superb Customer service!!!!

Ma
Review №92

Good security at this storage place.

Ap
Review №93

‘’Maria, Maria’’ She reminds me of a west side story located at the EXTRA SPACE STORAGE ON OGDEN AVE, CICERO, IL 60804. BY far the best service ever. I went in looking for a unit I saw online But someone reserved it. So she help me look for one even better!!!!!!! Not only was it bigger! Better price as well. I highly recommend Her. Look for her and ask for her though. Or asks for Carol!!! Best manager around Hands down. She felt bad that I was looking around and couldn’t find the right place. So she even compared prices for me. Best. Part about the experience is while we were moving are stuff in I accidentally left my wallet on top of my truck:( and it fell off with 1850$ of rent money in it . She saved it till I came back the Same day and handed it to me. And said she seen it far off the truck when I pulled out to leave home. Best place to store your stuff great honest hard working gals. Thanks again Maria you really helped me a lot .:) hope to see you guys soon!!!!!!!!!

Va
Review №94

This was my first time ever renting out a Storage locker. The staff at Extra Space Storage in Cicero was nice and helpful. Great customer Service. Overall I give it a five star.

Wi
Review №95

Jose & Denise were really great and they help me out with everything & their very friendly & has great prices

Vi
Review №96

Jose zapata. Is was very helpfull and very nice employee...

da
Review №97

Amazing service! I have used them multiple times and never had any problems. Highly recommended.

Ar
Review №98

Kim was great. Appreciated the tour of the facility. Top notch service. Keep up the good work! I’ll be back soon

pa
Review №99

Super easy online and over the phone storage rental

Jo
Review №100

Amazing, stupendous, phenomenal , and gracious!!!!

Information
52 Photos
100 Comments
4.9 Rating
  • Address:5701 Ogden Ave, Cicero, IL 60804, United States
  • Site:https://www.extraspace.com/storage/facilities/us/illinois/cicero/1000000540/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgwOTgxNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 708-656-5700
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
  • Warehouse
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9am–5:30pm
  • Sunday:Closed
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