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Elite Restoration Inc Pocatello & Chubbuck
5745 Industry Way #4, Chubbuck, ID 83202, United States
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co
Review №1

Very communicative and very responsive in action I would seriously suggest using them

Je
Review №2

This company has it together! Mikey was great to work with and all work was done in a timely manner. I had a great experience and they handled the entire job seamlessly from start to finish. Very happy customer and they are highly recommended.

Ru
Review №3

Matt and Kyle from Elite Restoration came out today (3/31/21) and were very professional. I appreciate their work and time. You guys rock.

Ja
Review №4

They did mold remediation work, then provided moving and storage of our furniture so we could have the carpeting removed and replaced. Everyone was courteous, hardworking, thoughtful and they communicated really well.

Su
Review №5

We had so much water in our basement found at 7:30 A.M. Called Elite Restoration and they were at our house within about 30 mins. They took care of everything!! Mikey was especially helpful, easy to get in touch with, came to our home numerous times to check dryness, fix drywall, etc. He was polite, professional, and got the job done in good time. I recommend Mikey and Elite Restoration for all problems that may occur in your home. Thank you, Susan Katsilometes

Ru
Review №6

Richie was great to work with. He was prompt and reliable. I would definitely use him again.Kyle and Mikey were hard-working, knowledgeable, kind, and went the extra mile

An
Review №7

We are just finishing up working with Elite Restoration after a flood in our basement. I can’t say enough great things about them. They came out immediately and got to work on making sure everything was handled and taken care of. I had the pleasure of working with their project manager Tyrel and he was so awesome to work with. He kept me informed of what was going on throughout the entire process and was extremely professional and helpful. He has an eye for detail and went above and beyond to make sure we were happy with the renovations required and the end result. I am definitely referring everyone I know to Elite Restoration!

Ap
Review №8

Thanks a million to Kyle and Mikey with Elite Restoration in Pocatello. The basement unit in my duplex flooded Sunday night, just two days after I purchased the property. After reading multiple consumer reviews and BBB ratings I called Elite and Kyle and Mikey showed up bright and early Monday morning. Im certain I was noticeably stressed and panicked about the flooding and damage to my new place. Kyle broke down the water remediation and repair process so I could easily understand the scope of work and how long the entire process would take. He was calm, knowlegeable, and answered all of my questions (and there were several) There was no doubt in my mind Kyle and Mikey were professionals and I had called the right company. Kyle kept me informed of all progress and unforeseen items and he honestly made a very stressful situation much easier to deal with. A huge thanks to Mikey as well for being a perfectionist and checking and double checking every piece of repair work until it was perfect. The new drywall, trim, and paint appear absolutely seamless. Im so thankful for the many Google reviews wirtten by former customers of all the restoration companies in town. After reading them through, calling Elite for my home reapirs was an obvious choice. Thanks again to Richie, Kyle, Mikey and Donny who each had a hand in the repairs, communication, and coordination on my home. You guys all did a truly amazing job. Id put my faith in Kyle and Mikey again for any job in a heartbeat, as Ive seen there work ethic and professional expertise first hand.

Ja
Review №9

I am an insurance agent with Farm Bureau and I rely heavily on restoration companies to assist my clients when damage to their home is incurred. My client’s lives are significantly disrupted during these unfortunate moments and want their homes repaired as quickly as possible with a high quality end result. Elite Restoration has never let me down with any of my clients. Elite is always prompt and professional with their service and produce a high quality repair. Elite has my full endorsement if you are needing the service of a high quality and professional restoration company.

De
Review №10

I got to experience the fun of a burst drain pipe in my basement bedroom. The stress was lessened because Richie was able to come the same day as my plumber and insurance agent to get the ball rolling. Matt came later that day for mitigation. Then came Sam to perfectly restore the room over the next several days. Everyone was friendly and professional. I would highly recommend Elite restoration without reservation. Great job crew!

Qu
Review №11

My dishwasher leaked while I was out of town, ruining my hard wood floors. I called for two days, trying to get SOMEONE to come help. My insurance adjuster recommended Elite. I called and they were there in less than an hour. These guys are been absolutely amazing to work with. I will never call anyone else. They have saved the day so many times for me. They made the whole process so smooth, and they just took care of everything. Richie, Sam, and Matt are just the best - they are skilled, diligent,honest, and nice guys. Truly, I cannot say enough nice things about them. I would recommend them to anyone! Thank you, thank you, thank you!!!

Ta
Review №12

Elite restoration is a great company! The employees are friendly and communicative, so you always know where theyre at with the project and they make it very positive. Id recommend them to anyone!

An
Review №13

Elite restoration is a great company to work with if you need help. Richie is a honest worker. He works with you and really listens to you. He gets the job done right and in a timely manner. I would recommend them 100%. Keep up the good work!

Ha
Review №14

If you want the job done right and in a timely manner, these are the people for you! Richie is very helpful and awesome to work with! Elite Restoration truly cares about their customers.

Br
Review №15

I would highly recommended Elite Restoration! This was my 2nd flood in a year and really wished we had called Elite the 1st time! Sam did amazing work! He was in constant contact with me letting me know what was going on ever step of the way! Let’s hope I never have another flood, but if I do...I will definitely be calling Elite Restoration!!

Da
Review №16

We had a flood in our basement late at night and Elite Restoration was there when we needed them! Richie was very personable and we could tell that they care for their customers. Would highly recommend them

Ka
Review №17

Elite cares about their clients and goes above and beyond to make sure they get quality work with quality products. I highly recommend!

Sa
Review №18

I personally know one of the employees that works for Elite Restoration and he is a hard working, honest man. Customers seem to have lots of good things to say about the services they offer.

Ka
Review №19

They were amazing. The work was done and it looked exactly the way it did before the flood. Thank you so much. Your bid was perfect! Karla

Br
Review №20

We had a water break under the kitchen sink while out of town. The guys at Elite Restoration were on site in an amazingly short period of time and have been the most professional, prompt, honest and informative people I have ever worked with. They have gone above and beyond their actual job to make the situation as painless as possible for us. I can’t say enough nice things about them. I would highly recommend working with them!

Mi
Review №21

Excellent services. Integrity in everything they did. They walked me thru the job and explained how they planned on fixing my flooded areas and didnt leave until I was 100% satisfied.....Highly recommended!

ga
Review №22

Great company with Individuals who truly care about their customers. Richie went above and beyond with answering my questions and keeping me on board. Very impressed!!

Da
Review №23

Great company and great people. They know what they are doing and they are the best people to go through. Super helpful and hard working. Ask for Richie!

Lo
Review №24

This is a great restoration company!Richie Turnbeaugh does a great job & his team does excellent work.

Be
Review №25

Great company to work with. They are there every step of the way and make the process very easy. They are very personable and have genuine concern for their customers. We are more than satisfied with the work that was done and highly recommend them.

Re
Review №26

Elite was quick fast and did a fantastic job for me. I recommend everyone use elite. The staff were professional cordial and I would never go to anybody else for restoration service except elite

Ta
Review №27

The best company and service I have ever worked with. They have excellent team work and ethic to make sure everything is done well. They communicate every step of the process and the end result was better than it was before. I highly recommend Elite .

As
Review №28

Richie was awesome! His communication with his customer was on point. It was simple little texts to keep us updated that went a long way. He kept with a job even though it wasnt the easiest task.

Go
Review №29

This is a really great company. Everyone I have dealt with here is open and honest. Just really good to work with.

Te
Review №30

Thanks so much for helping us! Your staff was very polite and friendly. Great job!

De
Review №31

We called Elite for work in our basement. Water was leaking through our foundation wall in our storage room and causing mold. Elite Restoration was very prompt and friendly. They called me and kept me updated on the progress. Our best restoration experience!

Mi
Review №32

Richie with Elite is amazing. With anything that we need looked at or worked on he makes sure that him or someone on the team gets back to us in a timely manner! i wouldnt recommend anyone other then elite!

Wh
Review №33

Elite Restoration is awesome to work with!! They always respond very promptly and are constantly communicating with you. Richie and Sam were awesome and I will always rely on them when needed.

Bi
Review №34

Richie is a details guy with an iron clad work ethic. When working on my house, he was always on time, offered detailed explanations of his plans and answered any questions I had thoughtfully and thoroughly. I would call him and his crew again in a heartbeat.

Kr
Review №35

I have been please with Elite Restoration and their crew. My customers are happy with the work they have provided. Their customers service skills are great and I can always count on them to get the job done.

Ju
Review №36

Richie is a hard worker and always gives his best. That is apparent in all of his work. Keep it up, Richie!

Ty
Review №37

Edit: its been a few months now and we have even more water damage! This repair has caused more damage than it fixed. The surround was installed poorly with large gaps and at a slight angle so the water collects after a shower and drips right into the drywall! The drywall is now flaky and falling apart. (This is after the water damage they caused downstairs during the job). No idea how much its going to cost us to fix this but I imagine we are going to at least have to tear out and replace the surround. This is truly the job that keeps on taking.Original review:It took them two months to do a 2 week job (their own words). They caused more water damage on top of what they were fixing. They had to do replace my sub floor twice because the first time it had giant gaps and was uneven. It took them 72 man hours to take out a tub and 20 square feet of sub floor. After the job I had to deal with them another two months before they finally cashed my check. For this terrible job I payed them almost 1000$ more then the next highest estimate that I got.They have a ton of 5 star reviews with no comments. It seemed fishy to me. I should have gone with my gut feeling.

Da
Review №38

This review has been a long time coming, but I had to make sure that Richie and Matt got the credit they deserve. We had a pipe from the sump pump in our basement come uncoupled and everything flooded. It was disgusting. I didn’t think the smell and mess would ever go away. So we called Elite Restoration because they were highly recommended. And for good reason!! Within literally minutes of arriving Matt had dryers going and the cleaning began. By the time he was done with the anti microbial treatment, my storage room looked and smelled like a surgical parlor. Matt had removed all the damaged drywall and literally hand scrubbed the floor. I couldn’t believe the transformation! Richie personally met with my insurance adjuster to make sure every detail was covered and worked hard to remove any hassle from me. We learned two things from our little disaster. 1- never buy a house with a sump pump. 2- ALWAYS CALL ELITE RESTORATION!

la
Review №39

If you ever have a problem or need for help with water, mold or fire damage, Elite Restoration is my recommendation. They have the solutions and fixes to professionally resolve all structural issues. I admire Richie Turnbeaughs integrity, he has the knowledge and skill set to get the job done right. This is the company I trust!

Ky
Review №40

Elite, is their motto in every aspect of business. Highly recommended! Nothing less then exceptional.

Pa
Review №41

Richie and his team work hard and are dedicated to providing their customers with the highest level of assistance that can be received. They help take the stress of a bad situation away by their vast amount of experience and communication skills.

So
Review №42

If you call Elite Restoration, ask for Ritchie. Hes fantastic. Hell take good care of you.

Za
Review №43

Very trustworthy people and really care about the work they do. Richie Turnbeaugh is a great person and very helpful. Recommend them to anyone and everyone.

Mi
Review №44

Highly recommend Elite Restoration Inc. Richie was professional, knowledgeable, responsive and courteous. Will use their services again!

Br
Review №45

Richie and his crew were at my house fast, had great insite on what needed to be done and made sure to clean up after he was done! Did a great job!

A
Review №46

Richie T was absolutely amazing. I honestly cant say enough good things about him... highly recommend!

St
Review №47

Excited to see Elite has expanded to Eastern Idaho. They are a great company to work with, always friendly and professional. Highly recommend.

As
Review №48

Richie and his crew are fantastic to work with. They are professional, quick, and efficient. Call them when buying or selling your home; they are extremely helpful.

Ro
Review №49

Excellent workers. Very trustworthy. It was a pleasure having them in my home. I would highly recommend this company.

Ma
Review №50

The crew at Elite were always careful to keep me informed on the essential features of my project (restoration of a finished basement that had taken on some water damage). They were invariably courteous in their communications with me, and finished the job promptly and professionally. I would recommend them highly.

Ca
Review №51

Richie Turnbeaugh is the best! We had a pipe burst and flood in our basement he came over right away to help us. Elite Restoration is awesome. I would recommend them to anyone. Richie had great customer service and he truly cares about his customers. I personally cannot thank you enough.

Ri
Review №52

These guys are great. Fast response time and excellent professional work. I would recommend them to anyone.

Gi
Review №53

They have a great staff. Have known Richie for a long time and hes totally professional and honest as they come. Would recommend this company to anyone

Br
Review №54

Elites crew is excellent. Richie has always been helpful with our projects around the house. I would reccomend them to everyone.

Be
Review №55

Sam and Matt were both very prompt and thorough in getting our home back together! Amazing customer service and would recommend to anyone looking to have a home tragedy fixed! Very pleased!

Bi
Review №56

This is the best company. Very professional and thorough. I was very impressed. Mikey and Kyle did an amazing job. They did great start to finish. Very professional and thorough.

Ji
Review №57

Highly recommend!! I called in a panic around 6:30am; Richie and his crew were at my house and pumping out water shortly after 7:00am. This team really cares about their work and the people they are helping. I cant say enough good things about my experience with Elite Restoration.

Ka
Review №58

Richie has been has been amazing to work with!! He was in constant communication with us about every step. Incredible integrity!!! We love him and those he works with!!!

Fr
Review №59

I was very pleased with the way Ritchie took care of my parents!he was very professional, was very detailed about the work elite was going to be doing and my parents house turned out great an in a timely manner

Va
Review №60

Great professional service buy Richie and all his crew! They do exactly what needs done. Theyre so concentrate!

Ma
Review №61

Excellent crew and service. Their name says it all. Thanks again!

Ti
Review №62

These guys are top notch! Thanks, to guy named Richie for going the extra mile with all his work.

Ma
Review №63

Very thorough workmanship, appreciate their service. Fast, reliable and pricing was affordable.

ky
Review №64

Great group of guys They work hard and get things done in a timely matter and the management gets things done to your satisfaction before calling it thanks Richie

Br
Review №65

Richie is a hard worker who will give every job 100%. Great company that has done a lot of really good work.

Ch
Review №66

Elite Restoration is awesome to work with and does beautiful work!

ni
Review №67

Great communication, great response time, great team elite restoration has! I highly recommend Richie and his team!

Ca
Review №68

Richie offers great customer service and his crew offers quality work! I highly recommend Elite!

Dy
Review №69

Richie and the rest of the elite restoration crew are a hard working bunch getting the job done not only quickly but the correct way!

Ja
Review №70

Elite restoration have been extremely helpful in finding cost effective ways to remediate mold problem in attic space. Ritchie was extremely helpful!

Ji
Review №71

Sam and Matt were excellent. Both were on top of it within 30 minutes of my call to them.

sh
Review №72

This is a great company! Richie is the best to do business with!

Hu
Review №73

Very professional and great customer service.You wont be disappointed with their work.

Ke
Review №74

They came in and told us what needed to be done, and did an amazing job. I would definitely recommend them. Thanks for everything

Am
Review №75

Richie is hardworking and does what he can to make his customers happy while doing the job the right way!

As
Review №76

We have used this company on more than one occasion and I would recommend them to anyone interested!

Co
Review №77

Sam did a great job. He kept in contact, was friendly, and professional. A great company that did great work!

Wh
Review №78

Great company to work with. Richie has amazing customer service and is wonderful to work with!

Ma
Review №79

This company is awesome and Richie is the best! He cares so much about the company and his customers!

Jo
Review №80

Great company easy to work with. Quality work!

Gr
Review №81

I have worked with Richie and i know for a fact that he does quality work that is second to none!

Me
Review №82

Great team of guys! Richie is always willing to answer any questions that come up.

Mi
Review №83

Very friendly and professional. Very good work and very compassionate towards our needs and feeling.

Ke
Review №84

Richie is an honest man and its a pleasure to do business with him.

Mo
Review №85

Richie always has a smile on his face, and is always very polite and respectful!

Sa
Review №86

Richie has a great attitude, and does excellent work.

Ar
Review №87

Elite has great customer service and responds super fast!

Ma
Review №88

Good men, do great work, and run this amazing business!

Cl
Review №89

Great and friendly service. High quality work

Je
Review №90

Elite restoration is Idahos fastest growing property damage restoration company. Always putting their customers needs first.

Da
Review №91

Ive known Richie my whole life, great dude, hard worker. Extremely talented as well

Ed
Review №92

Theyre amazing at what they do.

Ka
Review №93

They are a great company, very dependable.

Ka
Review №94

Really enjoyed their great service!

Sh
Review №95

Legit. Good follow-up.

Ro
Review №96

Very good work professionally done

Mc
Review №97

Great crew and excellent service!

Tr
Review №98

Great customer service! They came when they said they would and the work was A+. We definitely recommend using Elite!!

Je
Review №99

Richie is so easy and awesome to work with!!!

Br
Review №100

They are a great service.

Information
70 Photos
100 Comments
4.9 Rating
  • Address:5745 Industry Way #4, Chubbuck, ID 83202, United States
  • Site:http://www.elite-restoration.com/
  • Phone:+1 208-252-2083
Categories
  • Water damage restoration service
  • Building restoration service
  • Construction company
  • Fire damage restoration service
  • Remodeler
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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