10/10 recommend using these guys! Our dogs got into a skunk and it ended up getting in our house 🦨🤢 We called ServePro and they came out the same day to spray our house with their skunk odor neutralizer. Other companies I called said it would be 5-7 days until they could come!ServePro was organized, got us a bid, called with updates and came as soon as they could. And their spray really worked, we can barely smell skunk anymore, thank goodness!!!! Tyler and his team are awesome.

We suffered a ruptured hose bib during a deep freeze last fall. SERVPRO was called in immediately and responded with great alacrity. Tyler was on-site within a few hours and began the mitigation process to limit the damage. In the absence of SERVPROs rapid response--our loss would have been much greater.Tyler continued to work with us during the extensive repair work necessary to restore our home--helping with anything we required (moving furniture, covering delicate electronics with plastic, etc.).Most impressive, his crew packed up the books in my extensive library and restored them in perfect order when the cabinetry was re-installed.Tyler was always quick to respond regardless of the day of the week or the time of the day. He worked with the insurance adjuster and did yeomans work in compiling the claim.SERVPRO was terrific in mitigation and loss recovery.

These guys are top notch! From the first phone call with Kacy until the came and cleaned, top notch quality, service and professionalismLauren was great in recommending and telling us about ServproAwesome all around highly recommended

Tyler is so awesome!! He came to help us with our flooded basement and got it all dried out and even came back weeks later to help us put down our carpet with all was said and done! Thanks guys!! If you need theses services don’t hesitate call them!

One of the employees that handled my issue (i believe her name was stephanie) was great, very proffesional, worked hard to get the job done. Aside from her proffesionalism and work ethic, my experience with this company was poor. Not clear on whats being done, almost caused my insurance not to cover my claim, told me theyd be back the following Monday then never came or contacted me. Never even finished the job, I ended up having insurance just reimburse me for the vapor barrier replacement and doing it myself. Ill be doing my best not to use them in the future.

Good experience, they did a good job.

We had a fire in our office building. They were here within an hour and everyday thereafter until it was restored and smell gone. They saved us time and money in our business with no hassle. Highly recommended!

I highly recommend coming to Servpro of Blackfoot/Pocatello! They are very polite and very knowledgeable about the situation on hand.

Showed up on time when they said they would. Did a great job cleaning the carpets. I would highly recommend them to anyone.

KC, Heather, and Tyler are very professional and great at what they do. I would recommend SERVPRO to anyone with restoration needs.

What a delight to work with. Very courteous and friendly. Thank you so much for saving my moms house from all the water damage. Would use again

We recently had an upstairs bathroom flood. Within a few hours of finding the damage, Tyler and his crew were here to start getting it fixed. And that’s pretty impressive since he came from an hour and a half away. He came back each day to check on things and gave me regular updates. He did a great job in communicating where we were every step of the way. They were AMAZING to work with!!!! Kind, courteous and professional!!! I highly recommend them!!!!

I was very impressed with Tyler and his team. They are very knowledgeable and professional, and got the job done. I would highly recommend them!

Servpro did an amazing job! They were thorough and explained everything that needed to be done. Would highly recommend.

Very good customer service and response time. Tyler was great to work with and took the time to answer all my questions. I’ll be calling him if I ever have another problem.

ServPro cleaned my carpets at my office--They were on time and did quality work at reasonable prices. I will use them again after winter traffic.

Tyler and his team are very knowledgeable, friendly, thorough, and get the job done right. I highly recommend them!

Tyler is one of the most uninformed people I have delt with in this industry. Has no idea what he is doing. I have many years of experience in the industry running a company. Tried to teach him some things and he was very argumentative. Very incompetent and has no business being in the industry. I understand not knowing everything, so when someone has a lot to teach you pull your head out and listen.

We had a few small water leaks in our home, as new home owners my wife and I were panicked on what to do. Servpro of Pocatello was quick to respond, very knowlagable and listened to our concerns. Communication was great, the professionalism and quality of their work was noteworthy. I would highly recommend!

I do not have to say many words cuz these guys are honest and AWESOME!!!

Awesome customer service and attention to detail. I highly recommend them!

Awesome customer service! Definitly going to refer to friends and family!

Such friendly staff and active chamber members.

Over charged for something very simple.