Frank and Eduardo were absolute life savers. Such great Customer Service here. Very clean. Very comfortable should you need to wait a lil. It was by far the best Ive ever been treated in any cable/mobile store. Very knowledgeable team. Just great!!
We have been getting charged for a phone that we paid for every month. They owe us money and we didnt know.
Arrived at 6:00pm,told me we are closed. lol I just want to return the equipments, it only takes two minutes? Hehe
Takes longer than the DMV. Staff cant figure out the system.
Yo many little kids running around ... is that a kindergarten or a business store?
Started off with one rate then the bill jumped WAAAY up!! Not pleased at all but other providers dont have Dodgers!! Not pleased at this point.
Dam never knew it was this hard for an individual to get a phone
Condescending customer service.
Only 1 staff trying to do her best, but over 1 hour just to pick up equipment. More staff need to be hired
Came today to replace my modem and Rene was awesome zero wait time and he was quick too and extremely helpful couldnt have gone any better
Went to pay bill and turn back on the cable
Customer service reps are very nice and friendly.
SUPER slow for the simple services people are coming in for. Not good to be able to watch how they take their time with a list of waiting growing. Then attitude when people become frustrated with their slow pace!? and if you are going to prioritize paying bills, make sure the machine works and have an employee strictly for paying bills/fixing the machine. Best to make the reservation and hope you get priority. Smh
Spectrum has always helped me especially when my husband died I give them a 10 star and your 5 star Thank You Spectrum
Very slow customer service.
Was there to return an equipment and all done pretty fast.
We had to wait 45 minutes only one person working at least 20 people in line.
The worst save your self some time and just get frontier
Place smells and service is slow..I appreciate being greeted and the time to observe the employees. Couldnt tell if I was at a place for service or mindless chit chat or deal with passive aggressive attitude and sacasim
Verrrrrry slow service .Only two people and over 20 people waiting
Very nice and roomy location. Good service.
Nice staff but long wait time.
Great help,fast service
👌🏽🕶 what a hassle. Its just ok
Bad service
20 customer 2 serving
Conviniently has a kiosk to make payments
Worst service.