user
Gabrielle Ferrar Diamonds & Exceptional Jewelry
214 Main St, Chico, CA 95928, United States
Appearance

Comments
Su
Review №1

If you’re at the time in your life when you’re finally ready to get some real jewelry this is the place. Beautiful authentic stones, informative and patient staff. A lovely experience. Great to support local business.

Je
Review №2

Nicest, best, most unique place in town. You know youre getting your moneys worth and design when choosing Gabrielle Ferrar. Madeline is the best!

Pa
Review №3

My dad bought an engagement ring for my mom at your store 20 years ago. If it were not for you wonderful people I would not be alive.

Ar
Review №4

Said there open tell 5 they wouldnt unlock there door for me at 4:20 never go here such rude service p.s there where 2 employees just looking at me

Br
Review №5

An amazing store. My wife and I dropped in just before the Thanksgiving holiday. They were a little busy but gave us great service. I think the figured out that we were just browsing but that did not change how happy they were to show us their custom jewelry. Very beautiful art work. Clearly they take care of their customers or soon to be customers. I could not have been more pleased with my experience and there was one piece of jewelry that gave me the wow feeling. I plan on returning soon to get it!

Co
Review №6

Very rude over the phone, told me that I had to come in if I had questions . Also the prices for the liquidation sale are a joke. Gave me almost the exact same price as another shop that isn’t doing any sale.

Ch
Review №7

Extraordinary place, they treat customers like family here. highest standards in diamonds and jewelry. Knowledgeable people with a High end selection. Great place to shop.

Jo
Review №8

Went in for a watch band replacement. Had already purchased my own band and brought both the band and the watch to them. Was it the nicest watch in the world? No, but It was a dive watch so I wanted to take it to the pros. The sales womans suggestion? To buy a new watch. After the kind suggestion, they wound up being unable to swap the band out. Maybe they know diamonds and other precious gems but they are lacking in the simplest of watch repair and basic customer service. Wouldnt recommend unless its a last resort. And even then I wouldnt place a lot of faith in their services.

Ch
Review №9

Absolutely loved the choices. Found the right piece for a reasonable price. Great quality jewelry and staff.

Te
Review №10

They were so knowledgeable and polite. My son took some of his grandmothers diamonds in to have an engagement ring designed for his fiancé. They took special care in learning what his vision was for the ring. They designed the most gorgeous engagement ring for my son in just 2 weeks. I would highly reccomend them to anyone that is looking for something very personalized.

Lu
Review №11

The first time I went in we got great service. Though when we recently went in to get my fiances engagement ring setting lowered and cleaned they broke the diamond. When we dropped it off everything was fine little to no damage on the diamond yet when we went to pick it up we had to pay to receive our now damaged diamond back and now have to pay more money in order to get our diamond fixed that they broke in what should of been a somewhat routine task. I personally wouldnt recommend them and their customer service after the little help, along with both my fiance and I being told that it had that large flaw in it when we came dropped it off... which I know it didnt.

Tr
Review №12

Im concerned about an employee of Gabrielle Ferrars by the name of Scharlie Carter and the manner in which she conducts herself online. I am bringing up this concern because she displays she works at your business on her public Facebook profile page. However, the foul language, aggressive rhetoric and the way she speaks to others online with such disrespect is highly inappropriate and not an image Gabrielle Ferrar would want to associate themselves with. I have saved screen shots of her inappropriate interactions with other online patrons for proof. I will not be returning to this business and will continue to advocate for that as long as she is employed.

Le
Review №13

Knowledgeable, polite, top shelf products at reasonable prices. Do not waste your time with the other pretenders in town.

Et
Review №14

Lovely sales staff, beautiful items.

Information
88 Photos
14 Comments
3.1 Rating
  • Address:214 Main St, Chico, CA 95928, United States
  • Site:https://www.gabrielleferrar.com/
  • Phone:+1 530-345-1500
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
  • Watch repair service
Working hours
  • Monday:10am–4pm
  • Tuesday:10am–4pm
  • Wednesday:10am–4pm
  • Thursday:10am–4pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • Kay1950 E 20th St Unit E507, Chico, CA 95928, United States
  • Kirks Jewelry246 W 3rd St, Chico, CA 95928, United States
  • Juliannes1925 Market Pl Ste. 120, Chico, CA 95928, United States