I stayed in an Airbnb in Chicago with my family recently (not under my name) and lost my wallet somewhere in the unit. I had given up on ever finding it when I received it in the mail earlier this week. Jonathan Burba with AllSet Turnover mailed my wallet to me using the address on my license. I am so impressed as a guest that I just had to share.
We used AllSet for 3 years on an income property in the Ukranian Village neighborhood in Chicago and had a wonderful experience. They were constantly monitoring the bookings, adjusting prices, and promptly responding to guests and allowed us to be almost entirely hands off (which was our goal). We had a superhost rank for the entirety of our time owning the income property thanks to the work by allset. Any issue or concern that arose was quickly discussed and adjustments made. I felt their pricing was very fair given that they were responding to guests around the clock, and again, we were entirely hands off. Couldnt recommend them enough!
Where do I begin? I cant say enough great things about AllSet Turnover. They go above and beyond the call of duty. Their staff is well trained and their customer service is fantastic. As a property owner, I truly appreciate the services they offer!
AllSet is an excellent company with a great staff and a truly professional level of service. We started with one property managed by AllSet and immediately increased our net revenue versus long-term rentals. Combining this with the full-service model that AllSet executes so well we have been able to add multiple properties all under their management. They have streamlined every aspect of the Airbnb experience and I couldn’t recommend them more for anyone looking to short-term rent their property without having to spend all their time managing it themselves.
Used them for a private house short term rental while I was out of the country. Fast and responsive - they even checked in between occupancy’s. Fee was fair as I had not used AirBnB.Super responsive.
TLDR; I have worked with a number of different property management companies to host AirBnBs. AllSet is hands down the best of the bunch.They have managed my property in such a way that I can be totally hands off, which has been tremendously useful. When we started up, I purchased a starter package for them, which has given me confidence that any of the basic items in the property will always match, be clean, and replaced if broken or damaged by a guest. Any more serious items that need to be addressed are communicated professionally and expediently. Ive had them handle most mid-level items and have handled a few more extensive fixes myself (my own choice to handle, but they managed guest communications/expectations on those items). As some other hosts mentioned, they helped me achieve Superhost in record time (a testament to their communication with guests and management of the property). I only wish they were operating in other cities as well!
I couldn’t be happier with All-Set. They provide the absolute highest levels of service and care for their clients and your shared Air BNB guest clients. They KNOW this business and their system is down to a science and they truly deliver on their promises. They are easy to communicate with, efficient and have a deep understanding of how to keep great reviews flowing in. I would recommend them to anyone looking for a hands-off and truly, care-free approach to managing an air BNB rental property. Their entire team is fully committed to your success. If I could give more than five stars, I would.
Thanks to this wonderful management, I became a superhost at Roscoe Village / Chicago, which I am very proud of. We have been very lucky working with AllSet Turnover, excellent communication, awesome staff. Thank you AllSet!!..
All-set was a great company to work with as we hosted our place on AirBnB for a short period. They a quick, communicative, and professional.
Awesome news we became a superhost on AirBnb, this happened thanks to you AllSet, we are so lucky you are managing our units!!
Makes it really easy! Great work!
Had one of their workers be rude to me and told me a fake name. Then I hear from the company that HE was the upset one and Im not supposed to ask his name or the company hes with. Very frustrating experience
Poor communication, definitely was not happy when I was promised a call back and didn’t receive it!
I have been lucky to work with AllSet. Not only do they keep my airbnb business running while I travel, but they provide superior customer service, ensuring I maintain my 5 star ratings.