We only had 2 cars in front of us when we got in line. 30 minutes later we got into the garage. 45 minutes later they finally started washing the car. no warnings about the wait, no updates, no apologies. 2 hour wait for a basic in/out car wash this is completely unacceptable. After all that, they still didn’t do a very good job. The longest I’ve ever waited at any other place is 20/30 minutes total, and those places were even busier than Pat’s is today.
Someone removed my review. The service was good it’s just that the first time my change was taken out my cup in the car. The second time my IPhone cord was taken. The actual cleaning was great just make sure you strip everything out of your car you don’t want taken then you’re good.
I’ve been coming here for car washes for many years. Generally they do a good job and in a timely manner. My car was nice and clean, but it’s still a pandemic and they’re very lax with the mask requirement. A sign is posted that a mask is required. However some customers and workers were either without a mask or it was hanging off their faces. It’s located in a community with increased infection rates. I’ll think twice about returning while the pandemic is going on.
Chris left dirt throughout my car, trunk,back seat, interior unclean, cup holder. Also, Pat needs to enclose the waiting room with air conditioning, extremely hot the day I went.
Great wash and interior clean for a very affordable price. Waiting area is comfortable and the workers are very respectful.
The guys r jux wonderful they do a GREAT job i also meet the owner we had a nice conversation
They did an excellent job in handwashing of my car. Prices are fair. The staff is courteous. I would recommend this place.
Pats they do a fantastic job of washing your car. The wait is a little long and today there was no heat. Keep up the good work
I got a hand car wash and the guy was gentle with my car and very very thorough. Everyone was polite and it didnt take a very long time. Great Great Service
Always courteous & friendly! Great & thorough car detailing. Great Black owned business in Beverly neighborhood
Good hand car wash its Black owned, and has a old-school diner. I frequent for soul food or breakfast. Dressing is the bomb!!!!
Give him a A for effort but service is a little slow
They do a fanstatic job, plus its black owned. However, I got my car washed on yesterday and noticed this morning I didnt have my mats, front nor back. I called and spoke with Toby, and he was so nonchilant, I was totally taken back. He says Ill check and see if they are here. Well thats fine, but tell me what your company plans to do it they are not?
They did a good job, but theyre not cheap. I had armor-all applied to my dashboard and doors and they had it looking like new, although they missed my cup holders.
Tobi is a very good car washer and great operator
Did a half job, dash was still dirty, spots everywhere and the windows look like a two year old did them. Not going back.
Nice and professional staff
I will Never go to this place...ever again. I only gave them 1 star because I had to. I waited almost a 1 1/2 hours for nothing. It was only me and two other people there at the time. The man told me it would be a little wait..but never did I think I would be waiting over an hour and for what. When I got into my car I was overwhelmed by the air freshner that they used to the point I had roll all of my windows down and turn the air on high just to breath. I made the mistake of pulling off without examining my car. HUGE MISTAKE. When I finally got on the highway I looked at my cup holder and couldnt believe my eyes. They didnt touch the cup holders or wipe the dashboard down. They failed to clean most of the inside of the mirrors as well. Literally every window was almost missed. They took a decent amount of time vacuuming and still managed to overlook alot. You can tell that they barely went over the seats in the back. Still visible crumbs and hair from my dogs just sitting there. I try to support small business but this is one of the reasons I leave with regret. They want you to pay big prices and do half of the job. The only thing good that came out of this visit was the attached restaurant. Their food is delicious. Pricey but I would def order again. Now back to this horrible car wash. I cannot understand how you overlook so many minor details. Step your game up people....this is unacceptable. People work hard for their money....to hard to just give it away for the heck of it. I read the reviews and thought...Hey let me try them out....big mistake.Lets just say.....I will never go back to this place. Ever!
Make you have time to wait because they take forever, but in the end they make your car look amazing! Best car wash on south side
I love the work they do and you cant beat the prices
I pass this place all the time so I decided to check it out. I could not believe my truck. It was shining like brand new! I will be back!
Attention to detail is very important for customers. This is addressed here.
Good car wash,good prices,n good food thru the door on the left.
My interior was not clean. Had to redo inside of my car.
Best hand car wash on the south side
Ask for DeMarko he does a great jog.
Close to me. And they do a great job. Only thing is the timing. Make sure you give yourself 1-2 hours of down time. Specially on weekends.
They do a great job
Outside car wash was good, but the inside cleaning wasnt good. I had to finish cleaning the inside myself.
Really nice guys, they take good care of your vehicle!
They really good on my car first time here will be back 😍😍😍
Excellent service
Went there 2 times, car was shining and dirty. Im not going back. They tried to wipe the dirt off afterwards. Im not coming back again. Workers drinking refreshments inside your vehicle while working. Leaving ring marks from refreshment containera on dash board and seats is unacceptable in my vehicle
I will NEVER come again on a Sunday! The workers who are here walk slow, wash slow & even take their time drying your car. Shame on me for getting here over 2 hours ago @7:26am and still here. By the way, not very busy. 🙄🤨🤔Just NOW washing my car....By the way, the floors are extremely slippery where patrons have to walk. I saw several customers almost fall, including myself.SMH.Update: Still here at 10:06am
They move sooooooooooooooooooooooooooooooooooooooooooooo slow. It should not and does not take an hour or 2 to wash someones vehicle. If you are short staffed, than you should not be standing there watch TV. Help your worker out. Its literally on person washing your car and they move so slow. I try to give black businesses my business, but this one here is a no.
They did a wonderful Job. I was pleased when they were done with my car.
The service I received on my Jeep was outstanding. The manager was friendly and treated me like a value customer. The waiting area was clean and staff was professional. The cost for detailing my jeep was affordable.
A great place to take your car for a pampering, from a regular wash to a full detail it doesnt matter because theyre very thorough....I recommend this auto spa to everyone I talk with or meet!
The staff and service very good.
Did not care for management
Good job long wait but very nice car wash.
First time there and it’s really a great place they do good jobs!
Long wait, but worth the wait...old school hand car washing at its best!
Good work...reasonable prices....complete detail available.....sit down restaurant attached
Great place for car wash and detail. Im a customer for life.
Professionally run. Great service.
Great Car wash. Friendly Service
All I can say is my car looked and smelled BRAND NEW!
Great place for detailing at a reasonable price.
I I like this car wash. On Tuesdays and Wednesdays they have discounted prices for seniors and ladies.
Never answered phone and was closed when they had open hours
Always good service
I like their service, I got my car clean and also thy treat their customer well.
Do Good work hard working guys
Consistent Quality and Great Customer Service
Excellent
Fabulous customer servuce
Great car wash!!
Been here since 6:50am... It’s now 7:12am.... line has not moved.... I’m leaving
Good place
Always a great wash
Fast car wash
Good service
Great service
Great job
Love them
Professional