user
Autonology Motor Service
10158 S Western Ave, Chicago, IL 60643, United States
Appearance

Comments
Ti
Review №1

Eddy was fantastic! As a matter of fact, the entire team was excellent to deal with and I saved a bit of money by going here rather than servicing my car at the Land Rover Dealership. These guys were fast, thorough, and delivered. As someone who sold cars for 7 years and has worked at a handful of dealerships, I must say this was one of the best experiences I’ve ever witnessed in the industry! I will definitely be back and I look forward to referring people I know to Autonology. Job well done!

Da
Review №2

Great, great experience! They were very professional and explained their findings so eloquently that I feel like I can work on cars now. Ethan, Eddy and Sam are number 1!

Ma
Review №3

Ive been using their services for years, the staff is trustworthy, thorough and go above and beyond to diagnose and resolve the issue at the most reasonable prices.

St
Review №4

I have a 2013 Audi A5. It need Alot of maintenance, from oil change, fuel injection cleaning, brakes, cabin filter cleaning. The whole works. Eddy talk to me with professionalism and knowledge about the maintenance I need done to my car. The pricing is very reasonable and it can save you hundreds to thousands of dollars based off on the type of work that you need done to your vehicle. Audi Dealership in Orland wanted to charge me $150 for a oil change. Eddy charged 79.99 for the same work. Thank you.

De
Review №5

I have been going to Autonology for the past 5 years. Upon your arrival you are greeted by pleasant professionals. The prices are great and my concerns are always addressed. I would recommend Autonology for all your foreign car concerns.

Ta
Review №6

I had the pleasure of having my vehicle serviced here at Autonology. Eddie was Magnificent. He listened to my problem I was having with my vehicle and I was able to leave it while they got around to it. Hours later he called my back with what was going on from a previous job. It was fixed just like that. He didn’t rip me off or anything. You will not be disappointed. This is now my go to car repair shop.

Sa
Review №7

Always helpful and they take great care of me, my Porsche and my BMW!!!!! They understand that my cars are part of my family!

Ed
Review №8

As an aged senior with health problems, I’ve appreciated the comfort of knowing I don’t have to worry about my Volvo 850. Autonology has always kept it in working order, and it’s considered as old as me. Their attention and help have provided a source of relief. Additionally I’ve always been impressed with the professionalism and competence of the staff. All have been exceptionally courteous. I will always be grateful for their service.

Te
Review №9

I’ve been taking my car to Autonology for 3 years. This is the only repair/ maintenance shop I use because they always do quality work and treat me with respect. I highly recommend them!

Wa
Review №10

This is one of the most honest mechanic shops in Illinois. My family and I have been taking our cars here for about 9 years. The repairs are done very quick and efficiently. The staff are very respectful and know what they’re doing. The inside is well maintained. Thank you Autonology

Al
Review №11

Been back in chicago about 5 years they are organized but I needed worked work done 2 years ago I called it wasnt eddie said they only work on foreign cars but see it has changed never had a problem with their work cars are like house cost lot to maintain shops not always trying take advantage especially vehicles with lots of miles they serviced my 2011 camaro rack and pinion and rear brakes do research rack and pinion cost twelve hundred to seventeen hundred is normal so I do recommend them I was going to this shop before they bought it still good shop

Mi
Review №12

Very professional and courtesy people and based on the care i received i will continue all my services with autonology

Al
Review №13

I was delighted to find a repair service that actually listened to my needs and was professional in their response to the problem I was having with my car. I had been to the dealership twice and twice, they did not fix my problem although I spent a lot of money. I brought the problem to Autonology and they fixed my car within 2 days. I am so happy. Thank you to Jay and his team!

Je
Review №14

Very friendly and HONEST place!! I now have my family going to them for service. These guys are great! I highly recommend their service.

Te
Review №15

Took my bmw to them it was missfiring..they chargerd me 900 dollars and told me everything was good .went to start it it was still missfiring..they told me I just started doing that again ...and still took my money and car was not fixed...just unreal ..

Da
Review №16

Eddy, Jay and the crew are awesome! Men of integrity and honor! What ever you drive from Hooptys to exotics they can fix it and if they cant theyll do whatever they can to make sure it gets fixed! Whether by them or someone else!

ro
Review №17

My wifes 2010 Lexus RX350 needed work. She took it to the dealership which gave her a detailed list of what repairs it needed which included suspension, brakes and cooling system. I have taken my other vehicles to Eddie for years with nothing but good experience so I talked my wife into taking the car to Autonology.They did their own diagnosis which differed from the dealership in that the dealership quoted to replace a part (water pump) that wasnt exhibiting any signs of failures. Also the dealer neglected to mention preventative maintenance that was due on her car that Eddie and Jay (attention to detail) recommended.We had all the necessary repairs and the recommended preventative maintenance done saving us over 30% from dealership still with factory parts.The process to drop off was quick and simple, they communicated updates throughout and called us saying car was complete on time.When we picked up the car my wife called me a few blocks from the shop and said her car drives like new...enough said! Thanks Autonology

Lo
Review №18

Very professional and listened to my concerns as a customer. They replaced my timing belt and all has been well with my truck. We will be brining our other vehicles here for service going forward.

Da
Review №19

Quality questionable. Recently had repairs done. Car caught fire destroyed next day.

Da
Review №20

The service is good and the staff is professional. Store is clean and the prices are ok.

Ke
Review №21

Reasonable, Quick, Great customer service!!

Do
Review №22

I was a walk-in appointment for a wheel alignment. My vehicle was serviced and returned in a little over an hour or so.The team there is professional, courteous, and showed ethical character.I learned more about my vehicles suspension than i did prior to my visit.Prices were also fair.integrity and customer service are rare nowadays, i would recommend this shop to anyone looking for honest help.

Br
Review №23

Honest guys who took the extra time to help me out!

di
Review №24

I took my Jaguar in and my experience was very pleasant. The gentleman were very transparent and kept me abreast regarding the repair of my vehicle. My car was fixed quickly and effectively. They even repaired my light without me asking. Thanks for a job well done

Ha
Review №25

Great service... if you are looking for service for your vehicle, this is the place to go

Do
Review №26

On 12/23/19 I came into Autonology in order to have my power steering system examined because vehicle was hard to steer and making a whining noise. After Autonology examined vehicle they told me that I would need a new power steering pump, rack & pinion and all 8 hoses in the system replaced for a total of over $3k. Me wondering how all the hoses on power steering system go bad at once decided to have vehicle taken somewhere else for a 2nd opinion. I ended up taking vehicle to Kennedy Auto Repair II in Park Forest whom I have had a relationship with for close to 20 years. Kennedy ended up changing the power steering pump and flushing system for under $500 and system is working fine.

Cr
Review №27

Excellent work servicing out fleet vehicles. Very professional and transparent.

pe
Review №28

Affordable and professional service.....

Ke
Review №29

My wife was taking our vehicle to a dealership which had ripped us off for Thousands of dollars over the years. We had a warning light on that they told us it would cost $4000 to fix. Eddie and Jay at Autonology said it was just a simple reset that they didnt charge us for! Were NEVER taking our Mercedes Benz to anyone else! They were recommended to us by a friend who also raved about them! They are great!

Je
Review №30

Very straightforward and reasonable prices.

Is
Review №31

I do my best to avoid writing reviews based on emotions. My first interaction with Autonology wasnt the best, because I felt like I was being taken advantage of after they assessed and estimated the cost to give me the best results. Something Im sure most people, who love their vehicles, experience when they need/want new work done and theyre not experienced with the work that has to go into it, or the cost for the parts. Nevertheless, I wrote a review expressing my grievance, and Eddie reached out to me. After an informative discussion, I decided to return to Autonology. Its been one of the best decisions Ive made related to the care of my vehicles. Eddie is responsive, timely with repairs, and the quality of work is great. Theyll give you options thatll fit within your budget, as well...within reason, of course. Theyre my go to shop, now. If you have questions, talk to Eddue...hell get you straight.

Ma
Review №32

Awesome, what more can I say. I moved to Florida but Autonology were my mechanics in Chicago. I needed some advise with a major issue with my car today and I called Eddie in Chicago. He helped me right away. This took knowledge and expertise with Mercedes Benz. Eddie was busy but took my calls several times. And with my car being in Florida is was just as easy to turn me away, which most would have under the circumstances. But Eddie did not and without actual seeing the vehicle all the information he gave me was correct. Hes the best. And I appreciate all his help. I recommend Autonology to everyone in Illinois. Its even worth the drive to Chicago if not so far. Thanks AUTONOLOGY and special thanks Eddie.

To
Review №33

Great service and staff. diagnosed our delivery vehicle and got us back on the road in no time. thanks again for figuring out the issue and we passed Emissions! thanks again

Mi
Review №34

This is one of the best auto repair shops for foreign cars in Chicago; Ive been a customer for years! Eddie works closely with you to help you understand the issues you are having with your vehicle, and he teaches you how to maintain your vehicle to prevent future repair. Their work is excellent, as their mechanics are world class at what they do.

De
Review №35

I first learned about Autonology more than 10 years ago. They handled working on my Mazda 6 better than the dealer I was going to at a much competitive rate on top of that. I’ve owned cars since then, but I never forgot about the service and professionalism I’d get from beginning to end. When I purchased my Mercedes, the only thing top of my mind was re-establishing that relationship with Autonology again. Trust me, professional service, willing to educate you on your car better than anyone. They won’t disappoint, even after 10 years. I won’t go anywhere else.

Ws
Review №36

Very honest and professional group of guys. They have been servicing my vehicles for at least 10 years now. I refer everyone I know to them and every referral has been impressed with the level of honesty, integrity and professionalism. I wish I could give them more stars.

Da
Review №37

Service was good. The shop was clean and the guy that waited on me was professional. It was a good experience for me and the first time I went there.

Ra
Review №38

Credit and praise has to be given to this establishment. I have been a customer of Autonology for several years and have referred countless people who have raved about there service. I typically do not write reviews but was trying to recently locate there phone number and came across some reviews that do not exemplify my experience. I am a consumer and always perform due diligence before spending my money. With that said, upon every background check, they have always been honest and always have saved me money. Overall, I highly recommend Autonology for there level of professionalism, honesty, integrity, cleansiness , and price points.

Br
Review №39

Great customer service and always welcoming. Very professional and polite. Theyre also very knowledgeable and get the job done.

Sa
Review №40

I have been taking my car to this location for well over 10+ years, Im very satisfied. They are very thorough in the diagnosis and make things very clear with respect to....what is a must-have fix vs. optional. Auto Mechanics these days are quite dishonest but with Autonology, I know my car is in good hands!

J.
Review №41

Great customer service and attention. Eddie, Jay and the rest of the crew makes sure that their customers are inform and knowledgeable, making sure they get the best deal on parts. My car has over 200K miles and they keep my VW running.

Gi
Review №42

Autonology is the place to bring your vehicle.I trust my vehicle being in their hands for the simple fact that I always leave happy and feeling comfortable on my drive back home.I know my car is in good hands at autonology.Definitely the place to bring your vehicle for the most satisfaction.

Ra
Review №43

I would like to acknowledge Autonologys fair business dealings with me. Was able to come to favorable agreement on disagreement that was posted some time ago by myself. Autonology demonstrates a very strong desire to provide quality work and excellent customer service. I have been treated fairly by them.

Wo
Review №44

Picked up my bimmer today after experiencing no heat whatsoever all winter. My previous mechanic allegedly fixed the issue. Autonolgy corrected my now fired mechanics errors. They addressed every single issue i had with my radiator system. Not just slapping on a faulty valve and flushing out the system and patting me on the back like my last mechanic had done. My heater had me sweating today en route to work. My kids are going to have comfortable rides to school again. Cant recommend them enough. Feels like they threw in a courtesy wheel alignment too.

Ry
Review №45

Exceptional workmanship thats reasonably priced. Their staff is very knowledgeable about your vehicle. Highly recommended .

Ke
Review №46

Ive been going here to get my Volkswagen fixed for almost four years. This place offers quality work on foreign cars for prices that are way cheaper than the dealership, although sometimes I feel they might still be a bit pricey. However, I like that many of their mechanics are certified Volkswagen technicians, among other certifications and they are very thorough. Most recently, my check engine light came on and they worked expeditiously to ensure that my repairs were done and I got my car back ASAP. It would seem like they should have some type of customer loyalty program for their long-term customers.

Ge
Review №47

Good prices and good work. This is my first time here and i ha d a good experience. Guy at the front was helpful and made me feel comfortable.

TI
Review №48

I am cautious as to whom i trust with my Mercedes. After several visits (nothing involving major repairs), the staff has always been professional and gets the job done properly.Services provided-oil change-tire rotation-brakes-tune up

Ja
Review №49

They have been taking care of my cars for 10+ years. Not always the cheapest, but no shady shortcuts or half-way fixes either. Theyll be upfront about what your car needs, explain everything, and give you the options. They fix it right and stand behind their work.

Ji
Review №50

Took in too shop for trans leak they fixed wrong part charge 585 trendline still. leaked had too. take back finally fix what I tired 2 show them in the first place attitudes back & forth talking like Im a kid Im 5 + age man .thought I was a GROWN MAN ran into a Gentleman with Cadillac said he had similar problem..good luck with that

Mz
Review №51

I’ve been going to them for the past 2 years now and every time I bring them my 325i, they fix it with no problems. Never have I brung them my car & they say it’s one thing when it anyother. Once they fix my car it’s FIXED. They are very knowledgeable & reliable. I am very happy with the service they provide. I couldn’t have ask for better mechanics to work on my Benny Beamer!!!

El
Review №52

I received steam cleaning and it was very thorough! Thank you.

Hu
Review №53

Customer service was outstanding; the job was accomplished in a timely manor, Great and clean work.

ad
Review №54

I TAKE MY BMW X5 THERE FOR 3 YEARS, THEY ARE VERY GOOD GUYS, THEY DONT SELL YOU PARTS THAT YOU DONT NEED. LIKE OTHERS I DID DO BUSINESS WITH BEFORE

Mj
Review №55

They are cheat scapes!!!! I was referred to this place by a cousin only to find that they were milking me and my warrenty company for services and parts that BMW verified as not needed and were covered by recall, but they charged me for it. The lesson is that although the dealerships may be a bit more pricey, you dont have to worry about being manipulated out of unnecessary money! I will be reporting this to the better business bureau.

Vi
Review №56

Outstanding mechanics great leadership and great price

De
Review №57

$$ THOUSANDS $$ OF DOLLARS I DIDNT HAVE A POSITIVE EXPERIENCE, WASTED GOING TO AUTONOLOGY, VERY POOR DIAGNOSIS , POORLY INSPECT YOUR VEHICLE TO KEEP YOU IN THE DARK HOPING THAT YOU WILL COME BACK , I TOOK MY CAR TO ANOTHER IMPORT MECHANIC AND THEY REVEALED ALL THAT AUTONOLOGY FAILED TO DIAGNOSE AND REPAIR, WORKMANSHIP IS DONE VERY POORLY, NOW IM PAYING TWICE , THEYRE NEGLIGENT AND ALSO LOOK AT THE POOR REVIEWS THEY MOST LIKELY TELLING THE TRUTH, DONT WASTE YOUR TIME OR MONEY YOU WILL BE SORRY AND FRUSTRATED MY HARD EARNED MONEY GONE,..... GAME RECOGNIZE GAME

Li
Review №58

Fast and efficient service so glad they were recommended to, havent taken my vehicle to anyone else. Would definitely recommend them.

V.
Review №59

Very good work, good customer service. I will not go back to the VW dealers for my repairs.

Ra
Review №60

Autonology are not good to deal with. The are crooks. took my Audi there and they charged me for a diagnosis . They told me that I needed a fuel pressure pump which was the major failure and this was correct. They wanted to charge 1,655.26 plus tax. They also diagnosed cambridge reseal and tacked on an additional 1,700 which would have brought the amount to a grand total of 2,630.89. I took my car to Star Auto on 98th and southwest highway and was charged $970.00 and was told that I did not need a cambridge reseal. My car is running fine and Star auto saved me a whopping $1,660.00. If you are a customer of this shop you are more than likely being gouged! They are crooks. I will never recommend anyone to them and will also encourage those that are customers to go to Star auto. Star Auto is fair.

Da
Review №61

Great place for car repairs, Ed does a great job.

La
Review №62

Great place to get a use car checked before buying it from the dealer!!

Jo
Review №63

Excellent customer service and does great work

Ra
Review №64

Very nice and respectful. Workmanship is excellent!!!

Te
Review №65

Job done

Da
Review №66

Always satisfied with their service.

Ch
Review №67

Best service

El
Review №68

Over pricing!!!

He
Review №69

They charge to check out any problem whether they can repair it or not.

Mo
Review №70

Best in the Buisness Hands down,

Ch
Review №71

Great service

Dj
Review №72

These guys are not honest..

Cy
Review №73

Best place ever!

Ed
Review №74

I removed my long winded post, Eddie the owner lied by saying we tried fixing turbo ourselves, not true, over a year ago a diesel mechanic replaced turbo, however I will never do business with these guys again,

Pe
Review №75

Clean shop

Mr
Review №76

They are to Pricey & arrogant!!!

Information
26 Photos
76 Comments
4.3 Rating
  • Address:10158 S Western Ave, Chicago, IL 60643, United States
  • Site:http://www.autonologymotors.com/
  • Phone:+1 773-238-5400
Categories
  • Auto tune up service
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations