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Chicago Motors Auto Service
2415 N Pulaski Rd, Chicago, IL 60639, United States
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Br
Review №1

Every experience with Chicago Motors has been phenomenal. Rick and the team are such a solid crew of communicators and technicians. Ive brought our SUV in on a number of occasions and feel like the recommendations, prices and turn around time on the repairs are thoughtful and super fair. I dig this place. Glad I found it and highly recommend using them.

to
Review №2

We came from 3 hrs away to purchase a car at a dealership. I took it to Chicago motors for an inspection 1/2 before their technicians went home. They still took the car in and performed the full comprehensive 1 hour inspection staying late to complete it. I would highly recommend for any service needs.

Na
Review №3

This place is the real deal. I recently moved to the neighborhood & needed some immediate car work done. They were able to get me in same-day and the car was finished after the part came in the following day. The mechanic working on my car even skipped his lunch break to help me! The customer service is excellent. Its really hard to find a car mechanic you trust, and Ive never felt safer. Super reasonable pricing & knowledgeable staff. My check engine light went on a couple months after service & they took a look for free - Ive never left a car place without being charged. They take care of their clientele instead of gauging them because they know return business is the most important. Thank you guys!! Youre the best. Wont go anywhere else.

Il
Review №4

This is a first-rate business and their customer service is exceptional. My husband, Jorge, won’t take our cars to anyone else. These folks are ethical and consistently fair in regard to their quotes and services. On several occasions, we’ve had some very serious, unforeseen emergencies and Chicago Motors staff has done everything possible to respond immediately and to “come to our rescue”. :-) everyone seems to have/know “a guy” for various repairs or service needs. Well... THESE are “our guys” for car repairs. Joseph is the BEST!

Vi
Review №5

This is my go to stop for car repairs and maintenance. The guys go out of their way to explain the problem and give you a fair quote. As long as they keep up the great work I wont go anywhere else.

Lu
Review №6

To me is one of the best.Good mechanics, good service and nice people.

Jo
Review №7

Rick and the crew here always do an amazing job. I have a 2011 BMW that I’ve been bringing to him for years! Always knowledgeable. They quickly get you the info and then get to work. Quality service.

Fr
Review №8

I have a 2008 RANGE ROVER SPORT and rick is honest really compatible with prices. If you have and import car this is the place to go. Thanks rick and your whole crew...

Ka
Review №9

As a woman who has felt taken advantage of by mechanics in the past, I did my best to trust these guys and they have earned it. Joseph was quick to reach out after I inquired online. Rick explained things without patronizing my mechanical knowledge and definitely gave me control on what work I wanted done on my Tiguan. My repair took a bit longer than anticipated, it happens, but I never felt like they were just trying to get my car out of their garage. Im happy I looked up a VW specialist and found these guys. Good customer service for a mechanic shop. Will return.

Ja
Review №10

I moved into the area about 24 years ago, and ever since then Ive always seen this place open. Took my audi a5 to another shop and they quoted me over 5000 in repairs and I was shocked. I had seen the great reviews on google about this place but I was afraid that because they have such expert mechanics, it would be out of my budget. Well I was wrong and Im so glad I came into this place. The 5k in repairs turned out to be a 200 repair at this place. I will never go anywhere else, and they have a customer for life in me. Do yourself a favor and come here to get great work at a cheap price. My car runs flawlessly now

Pr
Review №11

Never again will I bring my honda here. There are extremely unprofessional. They lied about what they worked on with my car. Had to take it to another mechanic to fix what they said they fixed. The other mechanic I took it to informed me that they used me and did not fix most of what they were supposed to. These people will rob you of your money. Do not trust them at all.

Cr
Review №12

Lets be honest, nobody really wants to have to go to a mechanic and spend money on car repairs... but its just one of those things we have to deal with. Its always been important to me to find a place that is honest, knowledgeable and friendly. I remember when I first called, Rick was extremely personable and welcoming. I appreciate that. I have been back 3 times since for different things and been pleased each time. They do good work, they are fair and Rick laughs at my jokes. Thats the trifecta for me.

Jo
Review №13

The Best or nothing... means exactly that to Chicago Motors. My ride, a C300, runs better, no the Best, it has since I took it to them for the 60k spark plug replacement. First time Ive taken it to a non dealership for service, but it wont be the last. I highly recommend this shop for all the best mechanical service and nothing but the Best!

Ka
Review №14

Reasonably price services. First time customer and for this visit, I needed an oil change and replace busted lightbulbs. Car is running great and will be back for the recommended service. Thanks again!

om
Review №15

My work truck broke down in the middle of my work day. It wouldnt turn on at all. Tried getting a jump that didnt work. So I called my neighborhood mechanic Rick and they were able to get a tow truck to me within 30 min to tow my truck to there shop. They diagnosed my truck right away and were able to get the part locally. They had my truck fixed within a few hours. These guys are reliable, quick and professional. HIGHLY RECOMMENDED

St
Review №16

Great people; great work. I have been a loyal customer for six years. I bought my car in 2010; it had some issues. Thanks to Joseph and his competent crew my car runs better than ever. I highly recommend Chicago Motors.

Hu
Review №17

First time customer ,and definitely coming back ,and highly recommend them. My car stopped and would not go anywhere, I thought it was the transmission, so I called other places and was told to bring it in and was even quoted before it was even looked at. When I called CHICAGO Motors, Joseph assured me that without physically looking at the car he could not give me ah quote, but mentioned possibilities on why my car would not drive based on the information I gave him over the phone, even mentioned from ah quick fix to an extreme case scenario. Upon having the car towed (arranged by Joseph within 30 min.) and inspected, turns out it was ah broken drive shaft, the car is fixed and handles like new again, I am definitely satisfied and happy at the professional work done.Thank you CHICAGO motors

Bi
Review №18

I definitely recommend these guys; theyre super helpful and patient. They towed my car and diagnosed it for a decent price, and did not pressure me into making a decision. Not only that, but they kept my car in their garage until I was ready to move forward. Really appreciated that since I needed time to purchase a new vehicle. Anyway, Im very thankful I was referred to do business with them.

Fi
Review №19

Chicago Motors is the only place to take your car. Why? Because theyre the best mechanics. Very friendly and know how to do business! Took my VW and had the engine replaced. Car runs better than before! I will not take my car anywhere else. Thank you guys!!

Je
Review №20

After a long day, my car decided to die on me. With the help of Joseph & his team not only did they repair my car--they also quoted me accurately. They were quick to answer any questions I had about my service and I was on my merry way. Because of my long day, Josephs daughter (the owner) Joanna gave me a lift home. I had a lot of belongings with me and it was also raining. This little touch of going the extra mile is fantastic service. Thank you Chicago Motors Auto Service for helping me out to the fullest.

Ju
Review №21

This place is amazing! Besides the fact that they have great prices, they have amazing customer service, and the staff is amazing. I dont think anybody likes investing money in their car and not get that they actually paid for. The mechanics are always very honest with me and they make sure if i come Im with an issue, i wont be coming back again from the same issue. Ive changed my breaks before at a different places but nobody has ever done the job they did. Everybody needs their car on a daily basis and these mechanics will make sure to give you your car back in no time but that doesnt mean they will not pay attention to what theyre doing. Ive had great experiences here. If i could, Id give this place more than 5 stars.

Ju
Review №22

Had three cars serviced hear, suspension and motor. Great prices and they take care of you. I reccomend all my friends to get the work done at chicago motors. Joseph is the best. Great mechanics

To
Review №23

Wonderful service shop! They replaced the engine on my van and fixed leaks (others couldnt figure out) on my convertible.....both cars were finished in the same week. Thanks to Joseph and his knowledgable team I am back on the road asap

Jo
Review №24

By far the best service, price and value combination I have experienced. Rick and the mechanics are very professional and personal. Highly recommend.

Is
Review №25

After taking my car to the dealer and learning how much the charged to fix my car, I went nuts trying to find a better quote. Several dealers varied in their prices, Then I called Chicago Motors and there was no question as to who would fix the vehicle.they beat the dealers quote by 700 dollars.and it is a classy place with great people running it.

Jo
Review №26

I came in for brakes and they found that I also needed a serpentine belt. After 3 hours waiting for repairs they never started the work and were still waiting for the parts but failed to inform me of this when I finally asked whats the status on my car they said it would be at least 2 more hours cause everyone went to lunch break. Since they had not started the work I asked for my car and left I went some where else and I didnt need a serpentine belt just brakes

Wi
Review №27

They say that old friends are the best friends. Well, thats how I feel about my older 2000 VW Passat. Ive always enjoyed that car from the day I got it. Unfortunately, my old friend was in serious need of some professional mechanic-love. Chicago Motors Auto Service gave just that! They provided truly awesome work and service.Service was excellent and truly better than anywhere Ive taken any car Ive owned. Rick Miranda, the Service Advisor, was open, honest, and let me know every step of the work my options, and always helped me find the most cost effective approach for the work.The work I required was to resolve a serious and long-term issue on an older car that no dealership or other mechanic shop had been able to resolve. Luck? Maybe. But I attribute it to careful and professional service and attention to detail.On top of getting the job done, the mechanics suggested several approaches to resolving the problem and ALWAYS suggested the least expensive approach. Ill add that the least expensive and successful approach was more than a thousand dollars under the dealership’s estimate for minimum starting point.My old friend and I are back on the road and have put another thousand miles on the odometer without a hitch. All the repairs were perfect. I am definitely a delighted customer. My guess is that you will be too!

Ma
Review №28

Awesome work done by the most incredible mechanics. Had all my brakes replaced over a month ago and theyre still as great as ever. Their service was especially fast too.

Er
Review №29

Outstanding customer service. Just had my 2010 Mercedes ML350 in for some brake work, tune up and electrical wiring fix on a turn signal. Very professional and very clean shop. Joe was fantastic! This is your spot if you have a German vehicle. These guys have been around for 30+ years and are the real deal! They use OEM parts too.

St
Review №30

Your search for your forever auto service provider ends here. Ive owned Mercedes / Audi & BMW oh my. In all of my years of ownership the inevitable service light makes its dreaded appearance driving me to the dealership for a quote and Chicago Motors for a second opinion. The jobs at Chicago Motors always came in much lower and the jobs completed at the promised time. If youre looking for professional quality care for your vehicle and dont have time to deal with the stress and headaches of the dealership then Chicago Motors is your destination. Try this place once and youll never have to search for another auto service provider.

Ca
Review №31

A trustworthy Mercedes repair shop in Chicago IL. I took my 1995 s320 Mercedes in because it was having acceleration issues and Alex was able to pinpoint the problem right away and quoted me a reasonable price to fix. While I was there they the inspected my car for free and found minor issues and which they tool care of them for me. So, if you need some one you can trust then Chicago motors in Chicago is the place to go

Ta
Review №32

This place was great. They treated me with respect, fixed my car quick. I recommend anyone to come here.

Jo
Review №33

Joe is the best - he really knows his stuff and he is funny too. Been trusting him with my Land Rover for 6 yrs and he saves me a lot of money maintaning it. Highy recommended

Re
Review №34

Ive never had a bad experience with this shop. My brother took his car to them and when he gave it to me they were the only people I would let work on it. You usually dont need an appointment with this shop and if they have to keep your car they have an agreement with Enterprise to get you a rental.

Ma
Review №35

Wow!! Great service would be a understatement!!! Joseph the owner and Rick the shop manager this place is amazing. My Volkswagon was in 2 shops for the length of a year prior to coming to chicago motors to the tune of $5,600 and still couldnt fix issues.. Brought my car to chicago motors they diagnosed all the issues it had plus the ones these so called professional shops created! In the end Chicago motors replaced my engine. Car is running fantastic!! Thanx Guys!! 😀😁

Ju
Review №36

Ive been taking my 08 A4 to Rick and the team here for almost 2 years now. Great service and competitive pricing, Rick and Jospeh give it to you straight and cut the BS. I have recommended their shop to a number of friends/family and will continue to do so!

Ja
Review №37

These guys are awesome. Ive been taking my Volvo there for five years now. Great service.

S.
Review №38

I was referred to this shop and Rick has been the best. Great customer service.

Al
Review №39

Love this place, friendly and welcoming, professional service from beginning to end

ci
Review №40

This place will no longer be a choice for my cars. I first I loved the way the guy gave me service but now he is being so unprofessional I am sitting here waiting for an answer on my car as he approaches me to tell me about my car he goes to talk to another client. He is ready to get rid of my car from his place and he still hasnt even gave me choices whether I want him to fix my car or anything this place is so unprofessional never again will I bring it here. I wouldnt recommend anyone to come here . Please . He reading us the information he found on the car like we are idiots . He being unprofessional person .

Ro
Review №41

Rick and his team fixed a recurring problem on my Volvo XC70 that I thought was unfixable. I couldnt be more satisfied with the service, communication and ultimate result of their work on my car. It feels great to have such a trustworthy, expert shop in the neighborhood.

W
Review №42

There very good i love taking my car with them 😊

St
Review №43

Very unprofessional unwilling to give any time frame would not use

Ev
Review №44

Great place, good people. Ask about the free car wash.

Ji
Review №45

They dont work on Ford Trucks

hk
Review №46

Affordable , professional and efficient service.

je
Review №47

This guys are awesome, if you have a German car dont take it to alley mechanic, this guys have the required equipment for this cars, Good and fast service, fear prices and professional people.

An
Review №48

Good people

Ke
Review №49

If you want your car to be in good hands, do not hesitate to take it to that workshop.

Information
9 Photos
49 Comments
4.6 Rating
  • Address:2415 N Pulaski Rd, Chicago, IL 60639, United States
  • Site:https://chicagomotors.net/
  • Phone:+1 773-276-0500
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Diagnostic center
  • Engine rebuilding service
  • Mechanic
  • Muffler shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–2pm
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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