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Strickland Brothers 10 Minute Oil Change
3 E Hundred Rd, Chester, VA 23836, United States
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Ju
Review №1

This was the best oil change experience I have had. Ron explained everything prior to the work starting. I really appreciate the look over of other things under the hood and the topping off of other fluids.Most of all, he was honest and did not try to sell me services and filters that I didnt need. Much different than the prior companies that I have gone to. I will definitely return for other services that you offer. You can expect a long term customer.

St
Review №2

Samuel did my oil change and I brought my own oil and filter. He was very professional and polite! I was in and out in no time and I verified that evening that all my skid plate bolts were put back in correctly. I am very happy with the service and will continue taking my truck to Chester Va location!

Ed
Review №3

When I arrived I was directed to drive directly into the service bay where the on duty technician courteously asked for my needs, took down my vehicle info, offered me multiple options of oil, and went directly to work. All this in less than 20 minutes.Unfortunately they did not have my air filter.I was impressed with the double check the techs did on my truck. They called out multiple activities to insure they did not miss anything. (Ive heard the horror stories of loose oil plugs).I highly recommend Strickland Brothers to perform good excellent services.

Sa
Review №4

Bubba at Store #16 took the time to help us and explain to us everything going on with our vehicle. Thank you for being professional & so knowledgeable!

La
Review №5

I drive up from Sandston to this location when Im passing through because its quick, easy, efficient. Zoom a Lube to Strickland its still the best around, and my car always drives smoothly when I pull off. I dont know why it takes dealerships an hour + to do the same job. But my money comes here.

Ba
Review №6

Found this place online needing a oil change without the appointment and wait. I was very surprised at the quick service and care they took with each vehicle, I would definitely recommend stopping by if you need a quick or last minute oil change before a road trip, you wont be disappointed

Li
Review №7

I love this place!!!! Very friendly and professional and super quick. You can wait in your car and it takes no time. The people there are very nice and extremely helpful. I highly recommend going there. Feels great to support small businesses!!!

Ma
Review №8

Great service. Knocked my oil change out in a couple mins. Their team was super professional and they even let me know I had a bad battery. Was able to get it changed out thanks to them!

Ce
Review №9

I received an oil change in 15 minutes. And five dollars off for being a previous customer. This is the only place I go for an oil change it’s quick and easy. You get to stay in your car… you just pull up and they take care of you and you pull off.

Da
Review №10

I have always been very happy with the service & the employees at Strickland Brothers.

Ka
Review №11

Of all the oil changes I have ever had this was the best. We pulled into the garage and they offered my something to drink. The guys were so friendly and gave honest suggestions about my car. I asked for new windshield wipers and he was honest and told me he didn’t think I needed them. He checked my air filter and said it looked great! Everywhere else has always told me I needed one every time. It was just their friendly attitude that really sold me. They joked with me and made me feel good about choosing their business. I won’t be going anywhere else anymore! They are hands down the best!

Mi
Review №12

These people go above and beyond customer service !!!! From the time I pulled up til the time I pulled out they were extremely courteous and professional. They did this oil change for $12.00 less than what just the oil and filter cost me at Advance Auto. And, I didn’t even have to get out of my vehicle!!! What an awesome job and great people !!! Thanks Ron and Shea !!!AlsoAnother young man there who was very courteous when I first pulled up but I didn’t get his name. Asked if I would like something cold to drink while I waited.Great service and attitude!!! Thank you !!!!!

An
Review №13

This was a very quick and painless process. The team was very courteous and even asked if I wanted water while I wait for my oil change. I will definitely go back for my next oil change. There was also no pressure from the guys about buying any extra things like a filter. Once I said no that was the end of the conversation.

De
Review №14

Good services. And employees were friendly and knowledgeable and I never knew that when you change your oil, you must reset the oil meter. I learned something new. I think they need a variety of oil and price was a little steep, but worth me not waiting around

Ji
Review №15

I have been using them regularly for about a year, servicing 3 of my vehicles. Almost every time there has been a slight issue with greasy fingerprints on the paint. However yesterday the crew member used my brush guard on the front of my truck as a ladder to climb over to access the engine compartment. I got out and addressed this, but not before he had scampered around from one end to the other leaving globs of greasy footprints and scratches all over the brush guard. He apologized and wiped off the grease, but you could see the scratches. So I asked how he normally accessed trucks and he pointed to two step stools that were within his reach. Why didnt he use one?I called this morning to discuss this with the manager, he was rude, would not give me his name and then hung up on me.I would not recommend the Enon location...EVER!UPDATE: I would like to update my post concerning Strickland Brothers 10 Minute Oil Change:I am sure that I will never return to the Enon Location, but I will definitely use their Chesterfield Location at 6311 Iron Bridge Place. I met with Kevin, the area Manager and he has done everything to resolve the situation, even to go as far as repainting my Brush guard. I would not agree to that, because it would not be fair to them. He worked it out to my satisfaction and was Professional and Friendly. I am giving them a 5 Star rating, because they deserve it.

K
Review №16

The service at SB 10 Minute Oil Change was better than any place I’ve visited before! The staff was helpful, happy, and knowledgeable. This is my new go-to spot for oil changes without a doubt. The service was very efficient; it took just about 10 minuets as advertised. Will be recommending them to my friends and coworkers

sa
Review №17

These guys were FANTASTIC!! As soon as I arrived, they offered me water, gave some fruit snacks to my daughter to keep her occupied, checked my air filter without me having to ask, and helped me figure out how to reset my engine notifications....and they did all of that with big smiles and genuine care. They were clean, organized, thorough, and most importantly, service oriented. I will absolutely continue recommending them to all of my family and friends. Thanks so much!!

Am
Review №18

Shop is in better shape than with previous owners. Ive been to several oil change places locally and this is the first place I went to that actually did a pressure test post-oil change. Will come back again.

JA
Review №19

They have a very professional business. Everyone wore a mask and all doors were open. The gentleman that greeted me was courteous throughout the entire process. They were extremely careful of each others safety, to including the customers, making sure no got run over. I was in and out in record time after liquids were topped off. Ill definitely be going back and recommending to family and friends.

Sa
Review №20

Strickland brothers 10 min oil change provided excellent customer service and we were offered drinks they were very prompt.

st
Review №21

The gentleman that helped me was very thorough and informative. He explained all the specifics of the services I was in need of along with being extremely polite! I highly recommend this business located on RT 10 in Chester.

Mi
Review №22

They didn’t have the filter for my car. Plus they ask way too much information. I just want an oil change .

La
Review №23

The service was exceptional. They informed me about everything that they where doing to my vehicle beforehand and as they were doing it. They told me my options on services and pricing. The guys were very professional they offered water which was really nice being that it was a very hot day, they even gave my little nephew a snack.☺️☺️They wore their masks and were very Covid compliant. Im sorry I cannot remember their names. My service date was May 5,2021. Thanks again

Is
Review №24

They were very professional and friendly. I has some questions and they answered them and took the time to explain everything to me. They were efficient and offered good prices. I will definitely be taking all my vehicles there.

Tr
Review №25

Everyone there was incredibly friendly and professional. So much I made a point to tell my wife about the experience and write this review. I highly recommend them. The price was about the same as the dealership, but the speed of the oil change makes Strickland Brothers a much better value.

Sy
Review №26

Did not have to wait. Friendly and courteous service. Explained how I can save money by changing to another oil. Was finished in no time. Liked that I could remain in my vehicle throughout the service.

Pa
Review №27

I like that they say outloud what they are doing. Communicating that the filter is tight before moving to next step. Very friendly and timely.

Wh
Review №28

I recently moved back to Hopewell, and I just knew I wouldn’t find someone to do my oil changes that was as good as the people who normally serviced my vehicle. Well it was time for an oil change and I googled and came across Strickland Brothers, read a couple reviews and decided to go. I am SOOOO pleased with the overall service I received! The customer service was AMAZING and they were very knowledgeable. This will definitely be my GO-TO for oil changes! Thanks Strickland Brothers! ❤️

ja
Review №29

Very cordial men work here. Far better than my experience with Jiffy Lube! Ron is funny and nice.. Happy to support military vets! Logan has very pretty eyes, too, lol. Will return for another oil change...

Sh
Review №30

Love this place ❤️ will Definitely return ! Staff was polite and just down to earth people , got in no wait and quick service . 🚙 got a oil change and air filter replaced , wanted cabin air filter replaced but we couldn’t locate it on the car but Chy tried her best to find it 🤗 go check them out , you get a $5 off sticker upon your next return.

Er
Review №31

Just pleasant. Everything I requested was done with a pleasant attitude. Both people were extremely nice and attentive. Completely satisfied and not only will I return i will spread the love. Highly recommend.

So
Review №32

The service was friendly and fast as promisedThe price was very reasonable. They weren’t trying to sell you products that I did not need. Unlike getting my oil changed at Jiffy Lube where they try high pressure sales techniques to get you to buy stuff that “the manufacturer” recommends. By the time you finish you need a loan to pay for a simple oil change. This is my go to oil change place from now on!!!

Er
Review №33

Everyone there was very pleasant to work with, they even offered a bottle of water while I waited! The communication between the workers was on point making sure nothing gets missed, and no one gets hurt.The oil change window sticker has a $5 off coupon for your next visit as well!

Cr
Review №34

They did a good job. They just change to Strickland Brothers about a week ago. So they where a little slow with getting the car in the computer but that was it. The over all experience was good. Very nice staff.

De
Review №35

The staff was outstanding. Everyone there was friendly and courteous. Not to mention you can drive through to get your oil change. This was a big plus. I am recommending Strickland Brothers to everyone. You guys Rock!!!

To
Review №36

I went today after Valvoline in rout 10 left me with a liquing they fixed my problem and had a great price I thought it was very cheap I dont know why I see complaints about price down here besides the other guy that complaint about the questions for the car I apriciate it because I have an f350 that looks like a diesel but its a gas one and without those question anyone could just put the worn oil on it so I apriciated the price and the attention to detail and all the customer service was fast and friendly it looks like I found my new oil to go place now ...

Sh
Review №37

They were really friendly and very efficient and fast. Got me in and out within 15 mins. That’s including from the time I pulled up to the time I paid and left. They answered all my questions and I will definitely be going to them again in the future.

Br
Review №38

I have had the oil changed in 2 of my Vehicles here. They were very friendly, professional and thorough. They didn’t try to up sell me on products I didn’t need. Even replaced my oil pan plug for free!! I will be using their service for a long time. Excellent Service, I highly recommend them.

Je
Review №39

We had a great experience. The young man that serviced us was very respectful. I would recommend Strickland Brothers to my friends and family.

Gl
Review №40

This was my 1st time here and I’m sure this won’t be my last time going. My daughter recommended this place for an oil change, I had never heard of it before, so glad i came! In and out within 10 minutes and price was very reasonable. Thanks Strickland Bros.

Th
Review №41

Quality Customer service is soooooo rare in this day and age and they have it in abundance at this location. We were warmly welcomed and taken care of by BOTH male & female employees working that rainy morning however their energy and professionalism had me literally finished and back on the road with complimentary beverages in 10 MINUTES🤝✅ They are awesome!

Mi
Review №42

First time with this company. Work was performed quickly. Crew was professionally.

Su
Review №43

It was a very pleasant experience. The owner is friendly and helpful. I would definitely recommend this business to friends.

Jo
Review №44

I mean anytime you don’t have to get out of the car and you’re treated like you’re the only customer in the shop (even though all bays were full) I must go down as an A+ Experience. No questions asked definitely returning for all future needs. Great job guys thank you!

Jo
Review №45

Everyone was professional and friendly. I asked them to check the fluids and tires and they obliged. I asked for a senior discount and they gave me one.

Ke
Review №46

Fast, friendly, professional. The staff immediately greeted me at my window and offered bottles of water and a snack for my 6yr old! Price was great, service was Excellent!

An
Review №47

Prices SUCK! When it was Zoom- a - Lube, it was so much better

Pa
Review №48

Ron and Robbie were great. I a minimum waitAnd the service was excellent.I will continue to be a customer.

Je
Review №49

Went quickly and very professional, informative, thorough, and polite service. I will be going back.

Ch
Review №50

Logan and Ron had a great attitude and were super professional. This place is great! Its the only place I use for oil changes now. They have a wide variety of lubricants the pricing is afordable. Not cheap but affordable. The guys that work there have always been really respectful and conscience of covid safety.

St
Review №51

Awesome service. We just stopped for a quick checkup, diesel engine didnt sound right. They checked and said we were a little low on oil .. they topped it off ... checked other fluids and added air to a tire .. no charge. How can anyone have a problem with a business run like that ?? We need more like them nowadays. Thanks guys!

Cr
Review №52

Love this place! They take really good care of you while you wait in your car! They are prompt and efficient!

Jo
Review №53

Fast, efficient, friendly, thorough, the list keeps going on. Excellent experience with a professional staff and I will certainly be returning

Sc
Review №54

This was the first time I used Strickland. They were very safe and all employees had on masks. They offer great service at a fair price. I will definitely go back.

An
Review №55

The service is outstanding and prompt. Everyone is friendly and all seem to follow guidelines to keep their customers safe. I have a returning customer and will continue to use them for my oil change and other car maintenance.

De
Review №56

I was surprised. Didnt know the business had been sold. I had a good experience. My husband and I got oil changes. In the car and the truck. We live in Hanover County but this is where we have always gone. We live off of Woodsedge 10 years ago, but still used the old company Zoom a lube. I will be back in December to see how its going. 😊 Thanks

Ba
Review №57

The associates were VERY knowledgeable and courteous. Explained everything they were doing and why. Ron or Rob i believe was his name at your Chester location his customer service was 150% !!!! I WILL be a returning customer!! The timing on the service was great also. Thank you!!

Ta
Review №58

I love that we did not need an appointment, however we did not have to wait long. Both my husband and I needed our trucks to be serviced before headed out to work in NYC and they were fast and sufficient, I wish I could remember their names but ALL 3 gentlemen that worked on our vehicles were very very professional. Thank youp.s they had come very highly recommend from my sister Inlaw who frequently visit for her vehicles to be serviced, Brin a New Yorker we are very skeptical about certain things and happy Reffered is to someone who has a dedicated skill. Thanks agin guys you were awesome.

To
Review №59

In and out very quickly. Service manager was great to talk to. Sounded very experience in his job.

ma
Review №60

Had a very good experience at Strickland Brothers in Chester. The two guys were professional, kind and worked fast. I noticed they checked other services on my car without me asking. The manager April Hess was very nice and took time to introduce herself and thank me for coming in. Great team!

Ak
Review №61

This business was very professional and provided me with superior customer service while I sat for only 10-15, minutes in my own vehicle.

De
Review №62

Customer service is awesome I enjoyed my 10 minutes there definitely will be my go to place for a oil change !

Pa
Review №63

Very quick service and very professional.

Ch
Review №64

In and out in 10 minutes! the guys there are always so helpful explaining what they’re doing to my truck. plus, they have a coupon if you bring back your sticker! definitely will keep coming back.

Ja
Review №65

Service started almost immediately after arrival. Highly personable, professional and courteous. Totally satisfied with the service. Thank you.

Jo
Review №66

I had a wonderful experience there.. All of the employees was helpful in answering all of my questions.. They educated me on the different types of oils I could use for an oil and filter.. Also, the they were very friendly..Ill be returning..5 STARS

Co
Review №67

Bubba is very knowledgeable...Great customer service....

Ju
Review №68

Very friendly and professional. Swarm presence to be in.

tr
Review №69

Team cares about your business. Started up my truck properly after changing oil.

br
Review №70

Great experience bubba was great!! Definitely will be back!!!

Ch
Review №71

We take our vehicles to Strickland Brothers (previously Zoom-a-lube building) because they are fast, professional and had excellent experiences in the past, every time. The guys check over and will top off fluids. They check your air filter all while getting your engine oil changed. Staff is friendly and very informational and full of knowledge if you need advice. Thank you!

Me
Review №72

First time visiting to get my oil change and had a great experience!!! Very fast and friendly! Will definitely be back!!!!

Ca
Review №73

My visit was above average! Ron and his staff were very helpful and considerate. Thanks guys.

Br
Review №74

Quick and professional service. I will be going more often for an oil change.

Je
Review №75

Very professional and very polite! I will be a return customer.

Li
Review №76

Very professional. Explained everything that needed to be done. Very much the expertWill be returning for oil changes every time my vehicle needs to.

Mi
Review №77

Very nice and professional, I will keep coming back for all my vehicles....

ro
Review №78

They are always so nice and professional. I love it and would 100% recommend.

Ia
Review №79

Always in & out service. Highly recommend

Jo
Review №80

I visited this business for the first time since they took over. Although things are different from what I was used to. They were very professional and gave a good quality service. I believe that was the fasted oil change I have ever had. I will return for the next oil change. Thanks for such great and speedy service.

ms
Review №81

👍👍Will recommend great service .

Jo
Review №82

Robert and Scott were top notched. Quickest oil change ever! They double check behind one another to make sure its done right. I didnt even have to get out my car. I will definitely be coming back and telling my family and friends!

Ko
Review №83

The place I normally go to for an oil change is Zoom-a-lube but has changed ownership within the last 2 months. I was a little concerned I wouldnt get good service anymore but that wasnt the case. They did up the price for an oil change which is unfortunate but all previous services were the same. One of the gentlemen who helped me worked for the previous owner and is doing a great job explaining that the place has changed owners before starting service. It is still a great place that takes care of their customers and their vehicles.

Mr
Review №84

The most friendly place I have ever been to get an oil change and I love that I can just wait right in my car.

av
Review №85

Oh I loved this oil change I 10/10 recommend it nice people and love the area manager!

Sh
Review №86

My first visit. The gentleman (I didnt catch their names)educated me about my vehicle and explained what they were doing along the way. Best of all it was very quick. Thank you Strickland Brothers!

Co
Review №87

It was quick and efficient. The staff answered all my questions promptly and everyone was very courteous and polite. Ive been a customer for years with the prior company and will continue to come back with the new company taking ownership.

Ma
Review №88

For several years now, we have gotten our oil changed at the Zoom-a-lube that was at this location. We went today to get a routine oil change, and to be honest, we were not impressed. Yes, they changed our oil, but it’s like they weren’t focused at all on us. After paying and walking back to the car to leave, our car’s hood was still up. So, we closed our own hood. Meanwhile, another car was being guided into the garage, and a couple of employees were seen on their phones as we left.Later in the day we noticed that the “change oil” light was still on, so apparently that wasn’t reset.Sorry to see Zoom-a-lube go. We were loyal customers because of their service and professionalism. However, due to the mediocre service we received today from the new ownership, we realize that we can get mediocre service anywhere, and will be looking for better service elsewhere.

An
Review №89

Very professional and customer service friendly. I like the fact you can sit in your car and get an oil change within 10 minutes.

Ro
Review №90

Used fuel injector additive and treatment. I noticed improved engine performance on my 2000 Dakota almost immediately.

Ma
Review №91

Employees were friendly and did my oil change very quick

Ke
Review №92

I have always received good fast and friendly service from this business

Lu
Review №93

The amount of time, dedicated happiness towards the customers when working there has been all but my goal. I stayed on top of my duty and carried a lot of the struggle and stress between one another and our “team”. I can’t say for sure why such a business is for the customers but can relieve ANY deserving employee of their work and send them packing home.. you lose a team player and an excellent customer service representative. I learned all I needed when starting there and all I can profoundly say is that management wants the money.. doesn’t need EVERY team player and YES will service every customer. I wanna see this place come up. I also want to see the professionalism that was promised on both ends of the spectrum. Deshanna get on that.

To
Review №94

This is my second Time. Always had a great experience there

Ma
Review №95

New Owner at my old place that I was using for my oil change for the last 25 years!I have a good experience with them! Very professional and quick! However I was disappointed that they are not be able to check on my others oils, like the other owner, used to do for me !I dont understand any of those things and I count with them to keep me safe on the road!Something for them to consider!

Da
Review №96

The best place in town to get an oil change!

Ri
Review №97

Everyone was so nice and helpful! The oil change was super quick and everyone was very professional!

St
Review №98

Nice people did a good job for me.

Ad
Review №99

Got in and out in a timely manner!

Ke
Review №100

Very great customer service, quick service. Would highly recommend.

Information
9 Photos
100 Comments
4.6 Rating
  • Address:3 E Hundred Rd, Chester, VA 23836, United States
  • Site:https://www.sboilchange.com/
  • Phone:+1 804-530-5555
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:10am–5pm
Offerings
  • Oil change:Yes
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