Had one of my vehicles in a Car accident. The vehicle was towed to this establishment incorrectly (needed it to be towed to a body shop). Brandon was super professional and helpful by taking his time out of his day to provide pictures and even went to the extent of holding onto the key for me. Again I didnt do any business here so there was no true incentive for him to do that other than true professionalism. Thank you Brandon it was much appreciated. Wish the business well and yourself Sir.

This place is great, very friendly staff, professional, outstanding service and great value they got my car running like new. This place is one of the best transmission shops around bar none.

Brandon and the guys were very helpfulA very honest bussinessI would recommend them to anyoneI will continue as a customer

Polite, accommodating, more than fairI was traveling from PA to FL when my transmission began to fail. They got me in immediately and I felt they handled my situation and vehicle extremely professional with excellent people skills as well. Thank you

So I just Purchased a 2008 Dodge Caravan and took it to AAMCO in Chester, VA. Mike and Shawn are The Best at helping me get it right because the Van wasnt Shifting correctly. So Im thinking its the Transmission. They are the Greatest. Thank You Guys for helping me.

Pleasant helpful real cared about me and my car

My clutch met its end of life and I got it replaced here. Not only did they exceed my expectations in customer service by being extremely pleasant and easy to work with, but they took numerous steps to make sure that everything was done exactly right. They made sure I was completely in the loop the entire time they had my vehicle. They went the extra mile on every single step and I am beyond impressed with the work they did. I really just wish I could give them a proper rating by leaving them 7 stars to express those extra miles they went for me. 200 out of 10, Ill never recommend another place.

Very professional. Very kind and straightforward about giving advice about transmission problems.

Best automotive repair experience ever! Their accurate diagnosis of the problem saved me thousands. Honest, reliable and cost-effective. Many thanks to Sean and his staff. Well done.

Sean is AWESOME. He turned my lemon into lemonade!!! Definitely got a customer here

Awesome Customer Service...I did a Google search and read some reviews, which lead me to Sean and his crew. I was taken back by the level of service and professionalism that I experienced. Being a woman I didnt expect the honesty and good work... Great Job!!!!

They honored my transmission Warranty with no hesitation. Excellent customer service!!

They got my fluid level right for me.

While on our way to myrtle beach from Manchester Md. my truck would not shift into gear. Good Sams got us a tow truck with a very polite and knowledgeable driver. He thought it might be the grommet on the shift cable. No dealer could even look at the truck for 8 days. We called Sean Hayden at AAMCO and he said bring it in. His mechanic identified the problem as the shift lever and thankfully the part was available across the street at one of the dealers with the 8 day wait. I was back driving my truck within an hour for less than 65 bucks. Sean and his staff went out of their way to get me on the road again and my family and I greatly appreciate it. While there I watched them interact with other customers and potential customers in the highest professional manner. They were honest and sincere with everyone. I personally do highly recommend Sean and his staff. Currently I am enjoying my vacation with my family. THANK YOU SEAN!!!!

Sean H. (manager) was extremely helpful and kind. I thought my vehicle was in need of a new transmission, but luckily through the skilled expertise of Sean and his team, they determined that I only needed a new radiator, antifreeze and transmission fluid. It is refreshing to find an auto repair shop thats fair and honest and timely with repairs. I would definitely recommend AAMCO in Chester, VA to friends and family.

Took my Yukon there to fix my transmission. Excellent service and very friendly staff. They gave me good discount as well. Cant go wrong with AAMCO in Chester

Sean and John took their time to show me and not expect me to blindly trust their recommended repair. Such a rare treat! The car runs like new again and best of all, I feel confident it will continue to run like new! Really hope not to need another major repair but if the car needs work, you will be the guys to do it. Thank you!

Very great service. HIGHLY RECOMMENDED! Speedy service, truthful, and dedicated to serving you. Ive dealt with plenty of shops in Richmond, andnthis one is the best by far. Thanks for the great services!!!

The very best service by far. I had my transmission rebuilt and some engine work done on my Chevy caprice classic... The price was worth the service. Sean is the best. Hands down. And the guys who work there are very talented and diligent...

My family and I moved to the area last year and did not know where to go for vehicle issues. We took a chance on this shop. We are so lucky to have found an honest, reliable, and friendly service shop. It felt like taking my car into my brothers auto shop.We have taken our vehicle to Sean at Aamco twice. Each time the repair and service was done quickly and very reasonably priced. We are not going to any one else for repairs and vehicle advice. The location is very convenient on Jefferson Davis Highway.

My car had been having issues and I loved that I was able to schedule an online appointment through their website. I received an appointment confirmation a few hours later. When I took my car they were friendly, welcoming and they took the time to explain to me whymy check engine light was on.

IM NO MECHANIC but i went to aamco to get my car check they told me what was wrong with the car and they charge 50 to run a check to see what was wrong i understand that so they gave me a estimate of 560 to fix my car, so after doing some research i went and got my car and fix it myself the part was 60 dollars and it would have took me 5 minutes to fix it if i had the tools myself which i got from a neighbor....5 MINUTES AND IM NO MECHANIC.... piss poor.....

Took my car to AAMCO and was treated very kindly by staff. Although I got a new transmission it was not working correctly. So took it back and got another one. Great place to have your vehicle repaired and service. Highly recommend.

Sean Hayden was extremely helpful; he reset the maintenance reminder, very fast and quick! I’ll definitely go back!

I highly recommend going to this location. The folks there are really great and their work is excellent. Ive taken my truck there a few times, to include a transmission rebuild, and have always been satisfied when the job was done.

The manager is a good guy that does his best to help you

We were on the road to South Carolina when our alternator decided to die and we pulled up to accmco for help. They were about to close and they helped us out and changed our alternator with no notice at all.So thankful for these guys, we would of been stuck.Amazing customer service, hard workers and fast! we waited less than an hour and we were good to go.

These guys are awesome and they dont try to steal your money or overprice you. I believe Sean is the owner and who I spoke with, he was super helpful and polite. I had to get my car towed. He gave me the tow info, told me what the problem could be and told me how much it would cost right then and there over the phone (which was about 20 minutes before closing). He called me to tell me my car was delivered safely to the shop (10 minutes after the shop had closed) he then called me the next morning to inform me of the problem and to ask if I was ok with the price before they began and they had it fixed before the end of that day closing. I believe I found my new go to guys if I have car problems

I just wanted to do some maintenance on my car and fix whatever was wrong with it. Sean and his team did a great job diagnosing the issues and competed the repairs for a reasonable price. Well be coming back!

I truly lucked out. I was driving from Pennsylvania to Florida when my vehicle started driving poorly. It was 10pm and I found myself broke down in a town where I knew no one. I did a Google search and found this aamco in town. I was able to get my vehicle there so I parked and waited for them to open. I met Sean and he had Tommy the mechanic come check my vehicle. They figured out the problem, explained it to me, ordered the part and had my car fixed and me back in the road within a few hours. They were thorough and so nice. They went above and beyond for me. When I left, I was confident in my car. I was fortunate that as a woman driving alone out of my element, that I came across this honest, professional group. Thank you Sean and Tommy for taking such good care of me and my car. I will talk about this experience for years you come.

Had work done with a part that failed after 11 months. The part/service was covered under warranty. Great work by Sean and his crew. This is the type of auto repair place where you would hate to move away from..... and lose good, honest mechanics. Hard to find a place you can trust. This is it!

Very well run shop under new management. They were able to diagnose and repair my vehicle the same day I brought it to them and didnt even charge me for the minor repairs. Excellent service.

We went to aamco for a trasmission issue. Even though the issue was difficult to find Sean called to figure out exactly what was going on and worked with my warrantee company to fix my car. After picking up my car it was found the shop made a boo boo however the fixed it so quick i barley had time to miss my car. The towed it replaced it what it needed and called to say it was done all in less than one day. This company is the real deal I work and customer service.

Sean and his staff were extremely professional and helpful. Highly recommend them, have had great service each time I’ve brought my vechile in.

I called AAMCO this morning explained what the problem I was having they schedule me appointment for today. The service I received was Amazing I recommend them to anyone Thank you again and I will go back if anything is wrong with my vehicle.

Sean and his group did an impeccable and timely job of helping me out of a tight spot. I originally embarked on a DIY transmission fluid change (which Ive done a dozen times on various cars), only to find that my fill plug was stripped (my fault or the dealer or JL) after I had already drained the fluid. Long story short, I had it towed to Sean and they were able to extract the plug without pulling the transmission -- which I would have easily conceded to. Impressive integrity that will definitely earn my repeat business if the need arises.

Hands down best customer service ever!!!! I wish there were more people like Sean, hes the absolute greatest. Mechanical experts and well trusted.I will always be a customer!!!!

The customer service was EXCELLENT! The entire staff are professional. Spoke to me where I could understand the problem with my vehicle and gave me options for the repair. You were a true blessing to me yesterday and I thank you.

More Expensive than their local competition. I wouldnt recommend

Sean and his team quickly and professionally diagnosed the problem, repaired my vehicle promptly and got me back on the road. I couldnt be a happier customer! They are the best!

As Mondays would go, the transmission in my wifes 2003 Acura TL suddenly decided to give up the ghost on her way to work. Caught clearly off-guard, I searched for some shops that could work with me and inform me of my options. I recalled someone mentioning having their transmission serviced at this Aamco location and did a quick internet search for reviews of the shop. To my suprise, all the reviews were glowingly positive! I decided to give them a try and sure enough, all those other reviews were correct. Sean answered the phone and was immediately friendly and attentive to my needs. I had the vehicle towed to his location and they performed a thorough diagnostic of my vehicle. The part that really exceeded my expectations, however, was how detailed and patient Sean was while explaining to me the diagnostic process, results, and our options moving forward. I felt that he looked at me as more than just a number and genuinely understood the plight of being caught off-guard with a costly automobile repair. He was patient while my wife and I took a few days to carefully consider our options. Ultimately, weve decided not to invest more money into our ageing Acura and to purchase another used vehicle instead. However, because of Seans excellent customer service- I did not yet experienced the service of the other technicians there, but I would take the other reviewers word for it- I will definitely take my other vehicles (including our new one) to this shop from now on. Aamco Chester, youve just gotten yourselves a new customer!

Very honest and straight up about everything. Called with updated. Kept me notified.

Owner was very helpful in getting my beloved Chevy diagnosed even earlier than promised. Didnt have the repair done but would recommend.

The new owner Sean rebuilt an engine for me. That was three years ago, engine still running like new. Im in Richmond, but if I needed ring and pinion or specialty transmission work Id go to Sean at AAMCO.

Sean and his employees were extremely helpful, and willing to stay a few minutes late so that I could pick my vehcile earlier then expected. I recommend comeing here for any transmission work!!!

I would recommend anyone to come here highly satisfied great place to do business

Sean and the guys at AAMCO helped me out again 8 years later with another transmission job which Im still a satisfied customer. Thanks!

Excellent service at reasonable prices.

The staff at aamco were excellent, service was fast , accurate, prices very reasonable, a great place to go, I will visit again if needed

My son and I were on our way from SC to Mass. Our Honda Civic broke-down outside of Chester because of a transmission problem. The car was towed to Aamco/Chester late Friday evening. Sean came in on Saturday morning, determined the problem, got it fixed and had us back on the road by morning. We completed our trip to Mass without any further problems. If you have any issues/concerns about your transmission or need your vehicle serviced, go to Chester AAMCO/Total Car Care.Sean, thank you again.John

I broke down on my way to NY and they had me fixed and back on the road in about an hour. Plus, the labor costs didnt break my travel budget and driving still ended up being cheaper than flying.

Typical monday...our 2005 explorer wouldnt start...our check engine light was on the day before and got really frustrating...i called the big ford dealership in prince george and they said they could not get to it till the following day..maybe...so i had seen the commercial on tv about aamco...surely they could fix the car...shawn and the crew looked at the car...put it on the machine and bang..nothing doing! Shawn called me to ask if they could investigate further...i said sure...i few hours later...great news the car was running great!!! i am impressed with these guys...they are the best!! thanks to shawn and the crew for making our bad monday a great experience with these folks..i give these guys a 5.0 rating..thanks again!!!

Highly recommend, fast, courteous, professional, and price ended up below the quote!

Replaced my F150 transmission is a short time and at a decent price.

Good mechanical services

Great service

Good people

So helpful