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Copeland Auto Repair
1451 Highland Ave, Cheshire, CT 06410, United States
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We
Review №1

Had 100k mile plugs replaced on 2013 Dodge Grand Caravan (a bigger job than you would expect).Results - excellent workmanship, per quote, and on time!I delayed the plugs to 106k because I needed to trust the person(s) working on my wifes vehicle. I no longer trust the dealers - too many poor results, plus I wanted someone local. I asked my friend what he thought, a different dealer or Copeland. He recommend Copeland, said they would do a quality job.Based on my experience, I will use Copeland for my future repairs.

Em
Review №2

I have moved away from the area since my first visit to Copeland but I still always drive back to have Randy and the team address all my car needs. They are trustworthy, knowledgeable, and take excellent care of their customers.

Je
Review №3

I usually do all the mechanical work on my cars. I had an SRS light that I decided to have a shop look at. I took the car to Randy at Copeland expecting an expensive repair. They were able to diagnose and fix the problem , no parts needed, turned out to be an inexpensive fix.Everyone hopes to find an honest repair shop with fair prices. Copeland Auto appears to be that place.

Ki
Review №4

Very reasonable prices and Randy was very professional. I brought my car in when it was experiencing AC issues and he fixed it within a couple hours.

Mi
Review №5

Took my car in for emissions and an oil change. The guys here are friendly and honest. Will certainly be going back!

Li
Review №6

I would always recommend Copeland’s to all of my friends and family. Randy is very accommodating and eager to help. We have had our cars serviced for years. We have found Copeland’s to have good customer service and professionalism. They do the work on time and they communicate well. If your looking for a honest auto shop, you should definitely give them a call.

Ma
Review №7

What a breath of fresh air. Finally an honest auto repair company. Randy is amazing, as too are the mechanics. They did a great job with my suv it runs like it is new. There mechanics is extremely talented and hold many years of experience. Cant thank you guys enough!

To
Review №8

Saving a DIY brake job attempted by me.Randy, Julian, Marco and Dan SAVED ME A LOT OF $$$$$$$$!!!!!!!!! The easiest part of replacing brakes is the takeoff the tire and wheel. Well when I got new tires the tech decided to torque beyond spec one lug nut. It cost me much grief and aggravation Trying to cut off but not hacking up the stud to the point where it appeared as though the wheel itself could not be salvaged. As they would have had to cut the wheel off together what was left of the stud which one Was really mangled. But because this crew is a team of technicians with integrity and knowledge and a tool that I didn’t know existed they were able to remove the stud. Saving me lots of money. I called Randy at 12:30 on Monday and he got me in first thing on Tuesday the repair was done quickly politely and very economically. I would highly recommend the shop to you for that reason I called Randy at 12:30 on Monday and he got me in first thing on Tuesday the repair was done quickly politely and very economically. I would highly recommend this shop.

Ma
Review №9

My family has gone to Copeland for a long time. I went yesterday for an oil change and was in and out in no time! The technician, Marco, was super friendly and helpful! He even tried to find me a new side-view mirror that I had just knocked off. That’s going above and beyond! Thanks Randy for having such a great employee!

Ma
Review №10

I had a problem with my car and took it to Copeland. They saw the problem and fixed the problem. They are very professional and they are now my auto repair shop. I also will recommend others to their shop. I feel confident they will take good care of my car I trust them and the price of repairs was reasonable. Thank you very muchMaria Holmes

Lo
Review №11

We were completely satisfied with our total experience at Copeland. Everyone is very pleasant, honest, and professional.They kept us posted throughout the process and the results are excellent! We highly recommend them! They are very thorough and do the very best job possible on your vehicles!We are always very pleased with the prompt excellent service that we receive at Copeland! We are so thankful that they are there to service all of our vehicles!

Sh
Review №12

During this time of uncertainty, all of my requests with regards to social distancing were fulfilled. They setup outside seating where I could comfortably work while waiting for my repairs to be completed.

Do
Review №13

Good Service!! Expert knowledge.

Pe
Review №14

Honest, fair, great overall service. Have brought a few cars to Randy at Copeland over the past few years. Always comfortable and confident he is doing a good job and very honest and trustworthy. Never a concern or question about the service being provided and the turnaround times. Glad I found a good local shop to bring my car to when needed!

Tr
Review №15

Excellent service. Timely. Efficient. Courteous On a routine check of my tire pressure, Randy astutely spotted something about my left drivers side brake that did not look right. I had experienced no symptoms while driving the car. The next day, he brought me in. His able mechanic fixed it, reported to Randy, I feel really happy about how those brakes are working now, and helpfully told me I would need new front brakes in about a couple of months. Randy even helpfully found a coupon for 20 percent off the work. Had Randy not seen evidence of the brake problem and alerted me to it, I hesitate to think what might have happened. He is a reliable, fair, honest mechanic that I have relied on for more than 20 years.

Na
Review №16

Love this place. Car repairs and single female aren’t always pleasant, but I’ve never had that negative experience. Randy and the folks at Copeland explain without patronizing. They are conservative in what they suggest and they’ll work with you. Honesty is rare and you’ll find it here

Jo
Review №17

I am not a car guy which means I have to really trust my mechanic. I trust Randy and his guys 100%. I have been using Copeland for years and Randy is always there when I need help - and always seems to make the extra effort.

Mi
Review №18

So this is the only place I take my vehicles!!! No joke!!! Everyone else in Cheshire charges you like you were Taylor Swift. This place isnt like everyone else!!! Theyll give you a fair price and not break the bank while doing so. This garage is the only place I let work on my vehicles.

He
Review №19

Fantastic!If you are looking honest auto mechanics, this is it! My first visit and will be back for all my car care needs. I was told by inspection technician that my truck needs new front ball joints. Randy and his mechanic checked front end and everything was good. No repairs needed! Randy and his team saved me $1100 bucks! Thats honesty! Thank you Randy and team!

Se
Review №20

Amazing service, quick, efficient, and very lively! Also, the most inexpensive place in Cheshire! Best place for oil changes and little quick repairs as well as extensive repairs as well! Safety inspection and emissions done very well here!

Am
Review №21

I walked in for an emissions test. Ive worked at a shop before, and emissions testing can be an annoyance. However, the gentleman behind the counter named Randall provided friendly and quick service. I was in and out within 15 minutes.

Ka
Review №22

Always love the service at Copeland. I feel theyre honest and dont do unnecessary work. Randy will also tell you when things are starting to go and when you might need services. Very helpful!

Ro
Review №23

They have been take care of all of our cars now and do what they say for what they say it will cost.It is so nice to go to local place to get our cars fixed and maintained.Randy and his team are honest and do a great job.The other day Randy took his free time to look at a car and I was buying and checked it over to make sure it was safe for me. He did it out of the kindness of his heart.

Li
Review №24

Very pleasant public manner. However.... I brought my car in (barley running), with the Check Engine light on. They replaced a part, manually turned off the light, and charged me $640.00. Problem is: it was not resolved at all! I was told as much. Thats it. $640.00, no resolution and no proposed solution.

Sa
Review №25

Went in to get my emissions test done, very professional and courteous service. I found my new service center.

Ja
Review №26

We have had nothing but good things to say about Randy and Copeland, he has fixed and maintained all our cars in my family he is honest and true to his word. When he says the price it is exactly what he quoted or less. It is so nice to know that you have a mechanic you can really trust with your car. He is always so polite and so are all of the people that work there. I have been bringing my car there for 10 yrs or more and he has never done me wrong. IF YOU ARE LOOKING FOR A GOOD MECHANIC i WOULD DEFINITELY BRING YOUR CAR TO COPELAND AUTO.

Do
Review №27

I get my oil changes done at Copelands garage. The routine experience has always been pleasant. Quality service coupled with honesty makes for good business. Besides oil changes, I have trusted my SUV to be repaired at Copelands. I recommend this garage for your auto concerns.

Ch
Review №28

Randy and the staff are great! They are upfront on costs and never try to up sell you services you dont need. Always friendly, high quality and professional service. I wont take my vehicles anywhere else.

Mi
Review №29

Recently had a tune-up, tie rod replacement, and some other work and was very pleased at the effort to determine what really needed to be done that would save them time and us some money. Would very much recommend them.

Pa
Review №30

Always a pleasure. Honest and friendly. The work is always done right. As a woman, I feel comfortable talking with the mechanics, and they take the time to explain the issues to me without talking down to me.

Bo
Review №31

Had a recent very fair experience at Copelands. Was able to get my truck in the next day for grinding brakes. Work was quick, quality and reasonable. Would recommend Copelands to a friend!

Li
Review №32

Great place for getting my car worked on.

ge
Review №33

After twenty plus years of flawless service, beyond the immediate problem resolved ,Randy and associates have expressed an interest in the functionality of our vehicles over and above the common repair facility.Thanks Randy.

Do
Review №34

Their motto If it aint broke, dont fix it

Je
Review №35

Honest, reasonable prices, and friendly. Randy and his team are great. Copeland is what you hope for when you need to bring your vehicle in for work!

Ma
Review №36

Had a synthetic oil change Fast..friendly..professional service

Th
Review №37

Excellent service. For over 25 years.

Je
Review №38

Copeland Auto Repair is the only garage that I take my 1970 Olds cutlass convertible to. This is my baby and the guys at Copeland go above beyond to make sure that my classic car performs at its optimum level! There are very few local garages that I would trust to work on this car. They have earned my business!

St
Review №39

As always Randy and his guys were professional and friendly. The prices are right and I trust him and his staff to sell me what I need and nothing more.

Pe
Review №40

Always helpful, great people, top notch work, and fair prices!

Ki
Review №41

Honestly, this is the best auto shop Ive dealt with in my almost 50 years, during which time Ive likely dealt with close to 50 shops. Randy and his team do it right, and even if hes 30 or more miles away, the service and prices are worth it.

St
Review №42

This was my 1st visit to Copeland Auto repair.They received great reviews online!It was everything I expected.Honest,friendly service. I will definitely return for future work on my vehicle.Thank you.

Ro
Review №43

My truck broke down and Im from out of town. The fixed it for me quickly and had me on my way again. They charged me a fair price. Thanks guys!

Je
Review №44

Great service. Would go to them again

br
Review №45

Got emissions inspection on a walk in. No Waite, nice folks, Rich even text me about my visit later that day.

ju
Review №46

Excellent at what they do, trustworthy, and friendly. What more could a car owner want?

AN
Review №47

GOOD SERVICE AND FAIR PRICES ...

Ro
Review №48

The best shop around and honest not like the near by dealer

Wa
Review №49

Work on my car was done quickly and expertly. Its so great to have Copeland Auto Repair so nearby.

ch
Review №50

I would highly recommend Copeland

Do
Review №51

Best part in addition to getting things fixed correctly is the fact that they say what they do If it aint broke dont fix it

We
Review №52

Prompt service and the If it ain’t broke don’t fix it attitude makes me feel comfortable leaving my cars for service at Copeland. Thanks Randy and team!

Ju
Review №53

Always professional and friendly service, and fair pricing.

Mi
Review №54

Friendly. Great service. Average.price. on time

An
Review №55

Impressively fast and friendly service. Alternator died on my car, had my car towed to them and they had it done in a matter of hours.

Ca
Review №56

Honest and competent.

Je
Review №57

Excellent work and perfect customer service. Thanks Randy.

Mi
Review №58

Copeland Auto fixed a couple issues with my 08 Silverado on short notice. Great service and workmanship!!!

ER
Review №59

Quick and knowledgeable about cars

Fa
Review №60

Randy is a good guy.

Do
Review №61

Honest and polite

Br
Review №62

Fast service

Jo
Review №63

Randy and his crew always go the extra mile!!!

St
Review №64

This is a place you can trust.

Co
Review №65

Always the best!

Information
90 Photos
65 Comments
4.9 Rating
  • Address:1451 Highland Ave, Cheshire, CT 06410, United States
  • Site:http://www.autorepaircheshire.com/
  • Phone:+1 203-272-9730
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Diagnostic center
  • Muffler shop
  • Oil change service
  • Radiator repair service
  • Transmission shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–1pm
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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