Horrible! The guy didn’t use clean utensils. He pulled them straight out of a drawer underneath tip money. He sawed one side of each nail off so they are angled completely to the right. They were suppose to be coffin shaped. He tried to fix it will clear coat. My nails are not smooth, they are bumpy. I now have a massive hang mail on my left thumb. I tipped him because I’m a decent human but I’ve never had such terrible service. I would like them fixed but I don’t trust the man who did my nails. Will post photos if I can figure out how to do that.

Very nice and friendly also professional. Nails looked great when they were done .

Love This place they take quality time with you ❤

Barely trimmed nails. Nothing was impressive

I love going to them awesome staff

COVID SAFE ENVIRONMENT. Best Pedi ever ask for DEP. Jackie and The family works hard here to keep the business running despite Govt restrictions.. Help them out refer your friends... thanks!!

Love coming here so much that I always call ahead and schedule an appointment even though they take walk ins. My husband and I both have been happy with our experience. They know what they are doing and they make sure you are happy. I get my nails done & pedicures.

Best nail salon in Chesapeake! Great staff....clean and fun!

Worth every penny, Jackie and her family always take care of our family. We love coming here and never leave disappointed. Salon is always kept clean and never has overwhelming smell of chemicals which makes every visit pleasant!

The only tech was rushing through the whole manicure. I was the only one in the shop.... When I left I sat for 10 mins in my car filing down the jagged edges of my nails. Everyone of them were jagged and rippled. They would have snagged on any fabric or scratched someone they were so sharp. 5 out of 10 of my nails were missing gel completely from the sides of my fingers. One is missing gel completely on the side to the middle of my finger. Makes sense the tech was rushing, after all, she ran out as soon as I paid her and jumped into a car with a man. So sorry I prevented you from going somewhere. Side note, I should have checked my nails before tipping her over 35%. I will never return.

Clean friendly and will do whatever the customer asks! I have been coming to Jackie’s for over 16 years and I will continue to and will refer to her only!! She and her team are the ABSOLUTE BEST!!

Heard good reviews figured I would give it a try. Not impressed. I wont be going back

Ive been going to see Jackie for over 15 years and have ALWAYS had amazing service. Nails by Jackie is the nicest salon in the tidewater area. Jackie and her family will treat you like family. Everything is clean and sanitized too. Voted Best Of Chesapeake 2008 -2015 😊

I am so disappointed in the service. In the past Ive had waxing done. After the waxing of my underarms the lady tapped the tweezers against my skin like I didnt notice she didnt get what was left behind. TWICE. I decided I wouldnt go back until my friend gave me a gift certificate. I went to use it to get my nails done for a wedding. I always do my own nails and I take pride in them. I expected my cuticles and the surrounding finger to get maintaining as well as a massage (what I thought was standard in nail service) instead I was told it would be $15 to have my CUTICLES cut back. And wasnt even offered the massage I inquired about. Im assuming that BC im a young woman and dont appear to have money i was treated poorly. Having a pretty salon is no match for good customer service. Not to mention I was charged an extra $8 for the nails being long. They are no longer than my natural nails grow to be. Disappointed is only touching how I feel.

This is the worst shop ever I went to go get a pedicure the water was cold she never put any soup stuff in my water I didn’t get the full treatment and then I get gel on my toes, the polish was all over my skin on my toes it was so sloppy never wasting my money there. If I could give them a zero I would

Nice nail salon, always clean and friendly staff. The furniture is rather cheap which doesnt really bother me. The nails are really good and have an unbeatable price. Love to go there

Was not as pleased as Ive been in the past. Felt like a rush job and had to clean up polish on skin around toenails.9/4/18 - returned today. Much better experience.

Extremely talented, efficient people and peaceful environment❣

Friendly staff, always love my trips to Jackies

Very nice and friendly salon the work is Awesome 😊

Great people great service

Jackies been doing my nails for years. Always a pleasant experience!

Very courteous and a great experience.

Always friendly and a great job with attention to detail!

Always a great salon.

Do not go there do not waste your time they had me sitting there for 2 hours I asked the lady how much for the wait she told me 15 minutes 15 minutes turned into 45 I gladly left wasted my time and I was the only one sitting there no one was in front of me

Good experience no issues

Great service

Kim is the best

Excellent as always

Love love love

Typical