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The Cleaning Authority - Chattanooga
6138 Preservation Dr #200, Chattanooga, TN 37416, United States
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Ra
Review №1

EDITED to ADD: We switched to Two Maids and a Mop and have been very pleased! Cleaning Authority was spending 2 hours or less to clean our home (which is the same amount of time they spent at our previous house that had MUCH less square footage), whereas Two Maids let me know our house would take a minimum of 3.5 hours. So glad we made the switch!I have used this company for over 5 years and have always been pleased until the last year. Their service has declined greatly. You will have different people cleaning your house each week- no consistency in your crew. I understand no clean is perfect, but my floor always have spots on them-and I dont mean small easily missed spots- as you can see in the photo below. The response when I notified the company of this today was that they obviously couldnt make me happy so we should part ways. Morale of the story- if you actually want clean floors when you pay for a cleaning company, then this company is right, they CANNOT make you happy. Take your business elsewhere.

Ch
Review №2

Aubrey, Angel, and Ashley, A Crew :)They did a fantastic job for our first cleaning with them. Professional, courteous, thorough. Highly recommend them.

Do
Review №3

I also usually do not write reviews, however others might need to be informed. I have used this Company for about a year. It started very professional with Sandy the owner personally coming to our home and going over our needs.The first few months it was the same time and same cleaners. Then different people and with them wearing masks I don’t know who they are.Originally they left a paper with their names and what they had done. That quit. I also had issues with quick work... often not at the house but and hour and half. The dusting would be around objects nothing moved and accessories not touched. They use all their own equipment but the vacuum is not heavy duty but something carried like a backpack. When I called to let them know that some of my furniture was scratched... I think from swinging vacuum , I was told someone would come and check. Never had anyone show up and this happened more than once. My next issue was not arriving as usual and no notification. I was told to check website and there was nothing there.Today was the topper... again no show at usual time so I called and was told it would be later..again nothing sent to me. I told him this was beginning to be a problem since I’ve had appointments. In fact the cleaning before that was a few days before my Husband’s Memorial who passed from Covid. I had company coming and was maxed out with stress and they would be later. Anyway today I felt the man I spoke to was very insensitive to any complaint. In fact he said I should find someone else.That’s how my business was appreciated.

Me
Review №4

The team arrives with a smile, works hard, and leaves with a smile. TCA app makes the process super convenient as well. Dog-friendly, too!

Br
Review №5

Bobbi, Maddie, and Pearl did a wonderful Job cleaning this week! They were efficient and took pride in their work. They were very attentive to my 5 year old that was so excited to show them his Disney pictures. They are super friendly. I would recommend this team for cleaning!

Ri
Review №6

Katie and Pearl, as always, do a fantastic job for myself. Attention to every detail and then some. It is such a pleasure to see the results of each ones efforts. I receive so many complements at my home from the service. I honestly have to say, that it would not be possible without great job done by this team. And as a plus, my Australian Shepard, companion, just loves to see them.

Da
Review №7

Aubrey and Angel did an amazing job. My house is spotless!!

co
Review №8

I tried to save this place but the owner chooses favorites and unfortunately even though they preferred my partner and I as their a team meaning we basically just cleaned the homes that people werent cleaning correctly until the customer was satisfied then they would send us to the next that had the most complaints. Everytime a home would start to tip us, they would send the regulars back that we had to clean up after in the first place. We were not favorites just the only team to do our jobs. I ended up getting fired for taking up for the owner to employees that were trying to take advantage of him and because they were favorites, I was fired as well as getting quit put on My seperation notice after I specifically said when I was fired that that is what he needs to put on my seperation notice. Could be a good company if he would adjust the office staff I did a great job here and so did my partner. We were both done wrong by the owner he .seems to just not care at all which is so sad to me.

Da
Review №9

My wife says the The Cleaning Authority service is the greatest gift I have ever given her. Its all she ever wants for Christmas and birthdays! After 3 or 4 years now, the Cleaning Authority crews do a great and efficient job 9 times out of 10. When Rebecca and Destiny are on the job, though, you can be 100% sure that everything is getting done and getting done well.Husbands and significant others... what are you waiting for??? To keep things more economical for us, they even worked with me to customize our cleaning plan because we have rooms that rarely get used. If your boo does most of the cleaning, give your boo the greatest gift ever. If you do most of the cleaning, give that gift to yourself!

Le
Review №10

I have used Cleaning Authority for many years and have no complaints. They are always fast, friendly, professional and thorough. Danielle and Shelby do an AMAZING job! And the office staff is always very helpful. Highly recommend!

Da
Review №11

Diamond and Destiny arrived on time and made sure everything was cleaned to perfection, including the lower half of the glass shower (a pet peeve). They always take the time to make sure were happy with the service and are always open to suggestion. I highly recommend The Cleaning Authority!

Co
Review №12

I had a good first experience with a crew of three. I don’t know their names, but were friendly and professional.

Da
Review №13

I used Cleaning Authority Chattanooga for over 2 years. I typically would not waste the time to leave this review, but the way I was talked down upon when cancelling the service yesterday makes this seem necessary.Everything started great. The first dozen cleans were absolutely worth the price. After this things started to go down hill. I always pick up my house prior to cleaning, I believe this allows the cleaners to actually clean. I’m not paying someone to pick up after me.. this is a “cleaning service” after all. It had gotten to the point where they weren’t even wiping down surfaces or just skipping entire areas of my home. They will always send out a crew for a follow up if you call and complain, but this is extremely annoying. I’m obviously paying to have this service come because I value time not scrubbing toilets and floors, it would be so incredibly easy to do it right the first time. It takes a minimum of two visits (scheduled clean, and then complaint follow up) for a satisfactory house clean.In summary, there are going to be different people in your house every single week, they are going to have to make multiple trips, and you will overpay. This is a franchise, expect franchise service, and not the Chick-fil-A kind.

Li
Review №14

The Cleaning Authority always does a great job! Im so glad that we decided to go with them! Brooke and Destiny cleaned our home today. The were very kind and friendly, and they took great care to provide an exceptional clean. Thanks again!

El
Review №15

I had been debating getting a cleaning service and finally decided to do it. I work full time and don’t want to spend my weekends cleaning house.Brooke & Madison were wonderful and very thorough. I came home from work to a fresh smelling and extremely clean house. It was wonderful. I highly recommend this business for your cleaning needs. Their customer service has been outstanding as well.

Ky
Review №16

My wife and I started using this service at the end of 2020 as we needed a bit of extra help cleaning our house. The first clean, we are forced to do a deep clean which cost significantly more, over 70% of a normal clean. I still do not understand the difference between a regular clean and a deep clean, but the home seemed cleaner, so cool.The first couple cleans go smooth and we are feeling good about the service. Then in December they are at the house cleaning for less then 20 minutes, we have proof of this as we have an alarm for the home. I call the office to discuss l, and Amanda the manger dismisses my claim, says they clean houses well over 6000 square feet. Thats great, but I still do not understand how that is relevant. Then the second cleaning in January, 1/20/21, and employee is throwing equipment around our house and down the stairs. Very strange and not much cleaning was happening, there seemed to be a rift between an employee named Diamond and the other 3 cleaners. I called the manager Amanda and was dismissed again, saying they would address the situation at the office. Awesome, however that does not help the cleaning or damage to my home. Then I speak with the owner Sidney who seems to careless if he keeps me as a customer or not.TLDR: unprofessional and lack of cleaning, I do not recommend, 0 of 10.

Sh
Review №17

We recently moved to the area and hired The Cleaning Authority to help us stay on top of cleaning. It has been the best decision and I am so happy to see Amy and Brittany every other Friday!! They do an amazing job, super fast, and are so friendly (our family dog loves to see them too!).

Ch
Review №18

Bobbi, Pearl and Josh did a great job on our monthly clean. Thorough and professional. We appreciate the quality of service we get each month from The Cleaning Authority.

Wa
Review №19

Recently obtained. April and Jessica did a great job.

Ro
Review №20

We used this service for years with a relatively positive experience. Early on, we had the same crew of two and they were wonderful. After they moved on to better opportunities, I dont think we ever had the same person twice. After a couple months of this unpredictable cycle, we had some jewelry stolen. This also happened to my dad who used their services as well. Some of the things stolen belonged to my late mother and can never be replaced. We discontinued their services immediately and would NOT recommend them to anyone.

Da
Review №21

Destiny and Brooke did a top-notch job this visit. They were professional, polite, and pleasant. I have been a customer for years and have never regretted having the service.

Au
Review №22

Great service! Bobbi & Jessica did a fabulous job cleaning & detailing out house! Thank you!

Do
Review №23

Bobbi and Jessica did an initial clean on my home. They did a great job and I was pleased with the service and professionalism. Kathy joined them for while to help out. Thanks and looking forward to next cleaning.

Ke
Review №24

The team of Brooke and Lynn did a great job Friday for us. They always leave with the house looking great

Ha
Review №25

I have had nothing but good experience with TCA - they have consistently done a good job. Kathie and Justes are champs and Id love to have them on a regular basis! But, again, consistently, I have had nothing but good experiences with whichever team they send!

Ji
Review №26

Sydney B and Lexi B did a wonderful job! My only wish is that I could keep the same team for every cleaning!

Ev
Review №27

Amy & Brittany are hard workers, are prompt and do a thorough job. All that and with pleasant personalities too!

Ca
Review №28

Always have great experiences with TCA, but Danielle and Stephanie did an especially great job last time, thanks, ladies!

Da
Review №29

We have tried another cleaning agency prior to this one and I couldn’t even tell they had cleaned. I came home today after Cleaning Authority had cleaned and OH MY GOODNESS!! I am so impressed!! They did such an amazing job that I can’t even begin to explain how happy I am!! Thank you to Danielle, Jordan, and Laura!! The three of you had your work cut out for you and let me tell you I feel like we should have paid more for how well a job you did!! These ladies are AMAZING!!!

Do
Review №30

Team #3, Amber and Katie, were terrific. Very thorough and efficient and polite.

Gr
Review №31

We love this place. I swear our house has never been cleaner and I dont know what wed do without Kacie and April and everyone else who takes such good care of our home.

KI
Review №32

This company and the employees are great to work with. They have been patient and accommodating. The teams are always professional, courteous and most importantly, hard-working. Kayla and Sydney did an especially beautiful job on my last cleaning and Ive come to know that I can count on all of them to do a great job. Im always happy when I come home to a clean house!

Je
Review №33

Team #10 did a great job! Thanks, Amberlea and Dawn. Our house looks and smells great!!

Cr
Review №34

Autumn and Stephanie regularly clean my house and they could not be nicer. They are always super positive and very sweet to my son ... who always enjoys seeing them. They are in and out very quickly and somehow do an amazing job at the same time. Really appreciate both of them and the job that they do.

Br
Review №35

These ladies have always done a great job! Justes and Katie

Ty
Review №36

Quick and thorough clean by Destiny and Brooke W.🔵🟡

BE
Review №37

We are thrilled with the services provided by The Cleaning Authority. The team was so friendly and kind from our initial estimate to our first deep clean. We could not have asked for a better experience and will be customers for the foreseeable future.

Pa
Review №38

Brooke and Lynn did a good job of cleaning our house Wednesday.

Ma
Review №39

The young girls, Sydney B. and Lexi B. were positive, smiled and got to work. I was their last cleaning and I know they were probably tired, but it didnt show in their work.

Ci
Review №40

We get a biweekly clean and love the job the cleaning authority does! Only once has a thing or two been missed and it’s minor considering our large house and the mess my kids make. Stephanie is the absolute best! She is meticulous and great with my very shy son. Our last clean Brittany and Amy did a great job especially detailing the kitchen where my toddler threw food and it stuck. I always look forward to their visits and recommend them to anyone who is even slightly interested. It has been a game changer with me since I’m nursing an infant and can’t get to all the cleaning like I used to. Try them! But I’ll throw elbows if you take Stephanie away from us!

Pa
Review №41

I should have started using The Cleaning Authority a long time ago! It is absolutely wonderful to come home to a house that is spotless! Amy and Brittany has just been wonderful! They have always been so nice, friendly and they are so efficient! Do yourself a favor and let The Cleaning Authority do your cleaning for you! You will not regret it!!Additional note: I have been a client for over a year now and am still really pleased with the service! Amy and Brittany are the best!!! They are always so cheery and they do a great job! My dogs also get so excited when they see them coming!! Dogs are great judges of character... so... they give Amy and Brittany and TCA a paws up review too!!!

Ka
Review №42

We love cleaning authority!! We love that they rotate areas and give each designated area a ‘fine tooth comb’ cleaning while still maintaining their excellent work on the remaining areas of the house. We also love that they bring all of their own supplies. No running out the night before they come to pick up dusters, etc.Autumn and Stephanie are our dream team but occasionally others come while training. Two weeks ago Autumn was here with two great co-workers. I can’t remember their names but they did a fantastic job. This week It was the dream team...Stephanie and Autumn. The cleaning authority is the bomb!

Li
Review №43

The Cleaning Authority is always consistent and courteous. I have a house full of children and completely forgot they were scheduled to come yesterday morning. It was needless to say, quite messy. Ashley and Maria were so kind and understanding. They didnt huff or puff about the kids being here they cleaned around them and picked up after them, which is more than I could have ever expected. If you are looking for a cleaning company that uses the safest cleaning products, has the nicest staff have also embraced the new corona standards, The Cleaning Authority is the way to go.My house has never been so CLEAN!

d
Review №44

Have had The Cleaning Authority service now for over two years. We have been very happy with the job they do and the friendliness of their crew. Our dogs are always excited to see their friends Rebecca, Sherrie, and Hannah, and they always do a fantastic a job. We often work from home, and when they arrive they ask if we have any business calls scheduled in the next few hours so that they can work around those times to keep the noise down. That kind of thoughtfulness is both rare and greatly appreciated.

Ch
Review №45

I would like to thank Molly, Dawn, & Reese for their excellent work on my home today. They arrived as scheduled (even early!) and knew exactly what to do; without question. My housekeeper of 25+ years is out for surgery and this awesome crew came in and cleaned as though they had been here for years.Spotless gas range top, floors shine, and no weird leftover cleaning chemical smell. They also took the initiative to find the garbage bin outside, after I forgot to point it out, which can be tricky to locate.Thank you! Chip S.

Br
Review №46

We have used The Cleaning Authority for many years, and we have always been so pleased with their professionalism and work ethic. Throughout the past several years, I have recommended their services to many of my friends and family. Ashley, Katie, and Audrey not only do a great job, they are also very friendly, and we enjoy having them in our house (our kids are excited when they happen to be home from school and get to see the cleaning ladies, because Ashley, Katie, and Audrey are always so kind to them).We often get compliments from guests about how clean our house is, despite having two small children and a very furry cat. The attention to detail shown by The Cleaning Authority makes it clear that they care about satisfying their customers. I would highly recommend this business to anyone in need of a house cleaning service that cares about its reputation and the quality of its work.

To
Review №47

My wife & I have used Cleaning Authority for a long time .. 8 plus years...recently we have been lucky to have Rebekah & April... these two do a great job on everything.. but especially on the details ... that makes my wife Beth happy & satisfied...I am never disappointed after these two leave... I am very Thankful!!!

Le
Review №48

I wish I could give Kayla and Krystyna 10 stars, not just 5. They are the best! Im so pleased that Im on Kayla and Krystynas rotation. They always do a wonderful job! They make my house look great and they are such nice young women that Im always happy to see their smiling faces at my door. My house has never been this clean before! Thank you for your hard work and attention to detail.

Wa
Review №49

Worst excuse for a cleaning business I have ever known. Service people rushed through the house, left the floors streaked, dirt and dust still everywhere, and we never saw the same workers twice. We used this business 4 times, and each team was sloppy and did not clean well. I dont know why we kept hoping they would improve. Just had to fire them.

Mi
Review №50

I always said I would never have a cleaning service but life changes... I was so nervous to have people I didn’t know in my house. But thanks to Rebekah, Bobby and Promise for making things so much easier for us. Having the cleaning authority allows me to spend more time with my family on the weekends. They are so kind and personable too!

Pa
Review №51

Great job by these folks. Been using them for about 6 months now and been extremely pleased with the results. They just left a few hours ago, and one again a thorough cleaning. Special shout out to Stehanie and Dawn for their awesome job today. Always first rate.

Ma
Review №52

Danielle and Jordan have been great! They are positive, helpful, and friendly. I have been very happy with the service. They are thorough and leave my home looking and smelling fresh and clean. These two are the BEST!

Da
Review №53

Abby, Rebecca, Kayla, and Sydney do a terrific job!

Ha
Review №54

Bobbi and Promise did an exceptional job cleaning thoroughly and communicated effectively. Was considerate of me being on the phone while working from home. I wish these ladies always cleaned my house as this is the best time yet!

Mi
Review №55

Rebecca and Sherrie do a great job every time. Hannah too. Theyve been keeping my house clean for about 3 years. They bring all their own tools and supplies and work hard. Im glad to have them.

Da
Review №56

Are very nice and do a good job.

On
Review №57

Danielle and Jordan are excellent and efficient cleaners and I welcome them to my home! They are pleasant and get right to work, doing what they do. Thank you for them! It is also so great to have a cleaning company that works with my schedule and are always pleasant to speak with.

Ju
Review №58

This week Katie Epperson and Jenna Wallace cleaned my house and did a wonderful job. You have a very competent group of employees and have trained them well. Plus they are always cheerful and glad to do little extra things I ask them to do.

Be
Review №59

Patricia, Bobbi, and Promise did my first cleaning last Wednesday. Wow! I was amazed at the job they did. Everything was cleaned as described to me. It was not only clean, but it was done in a professional and timely manner with no shortcuts taken. I can’t wait for my next cleaning!

Li
Review №60

I just had my first cleaning done a couple weeks ago, and it was SO nice to have a clean home again! Cherish, Britney, and Diamond were professional and did a great job. Even though they only deep cleaned the kitchen and bathrooms every room looked like new. I love that they bring their own eco-friendly supplies!The main office personnel were also super helpful in getting me scheduled quickly. I’d highly recommend the cleaning authority to anyone looking for a quality cleaning service!

Jo
Review №61

These two ladies, BRITNEY AND CHERISH, did an outstanding job of cleaning our house today. They always go the extra mile to make sure we are happy with their work. Not many of the folks who do are cleaning are as conscientious and as dedicated as they two young women. We really appreciate their attention to detail and professionalism. Thank you from myself and my wife Lynda.

Ha
Review №62

I love this service. My house is always so clean when they’ve been here. Highly recommend. PLUS...today, I had Jenna and Katie...and they were amazing!

St
Review №63

The Cleaning Authority is prompt and very professional. They always do an excellent job and I’ve never had an issue. Today Rebekah and April did a great job!! I always enjoy walking into a clean house.

Be
Review №64

I have been using The Cleaning Authority as my cleaning service for the past 6 months. Brittany and Amy have always gone above and beyond when cleaning my home. They are very respectful of my home and very thorough in every aspect of their cleaning. On a separate note, my dogs love them too and are always excited when they arrive:0)

Ka
Review №65

This service is wonderful. I used a friend for years & didn’t have dependability. With the cleaning authority comes & does their job & leaves. I come home to a wonderfully clean house. Kayla & Sydney do a wonderful job

Em
Review №66

We have used The Cleaning Authority for several years now and love them! Danielle and Jordan always do a great job of making our house spotless -- not easy in a house with 4 kids, 2 cats, and a dog. Thank you!

Bi
Review №67

As ALWAYS these ladies do a fantastic and very thorough job making my house look and feel fabulous. My special thanks to Cierra, Krystyna and Mary! Always so polite and friendly..if you arent using this service you are truly missing out. Bill Cooper

Pa
Review №68

I am very happy with The Cleaning Authority. They routinely cleaning ceiling fans and lights, door and window frames. They use their own supplies and equipment. The cleaning supplies are eco-friendly. They work in teams so the cleaning time gets cut in half. They come twice a month for us; and, while they clean the whole house, they do a concentrated cleaning of a different area each time they come. Katie Epperson and Jennifer Wallace came this week and did a really good job for us.

Na
Review №69

Very Happy with Cleaning Authority. All the teams do a great job. We had Kayla,Sydney, and Maria on May 14 and they did a great job. They were professional and cleaned in a timely manner.

de
Review №70

Jenna and Destiny left our house neat and clean as always. Our once a month cleaning is like having a car detailed- everything gets cleaned. This helps us immensely. The cleaning team always does a good job. They are considerate of our home and work around our indoor cat. Thanks

El
Review №71

Kristin and Shellie turned my long, stressful day into one of joy and ease when I came home to a sparkling clean house. They put such care into every room, leaving all surfaces meticulously dusted and vacuumed. I am so pleased with the amazing work they did yesterday, and wish I could thank them personally for Employee Appreciation Month! The Cleaning Authority is a great company with amazing customer service. I can’t recommend them strongly enough!

Ho
Review №72

We have used the Cleaning Authority for several years now and love it. We tell all our friends that it is the best money we have ever spent especially since having a child. Their wonderful service allows us to spend more quality time with our son while still enjoying a clean home. April and Jennifer (team #14) always do a fantastic job!

Er
Review №73

I love the Cleaning Authority! They are very professional and do exceptional work. They are trustworthy and reliable. Britney and Cherish have cleaning my house for about 6 months and I love coming home to a perfectly cleaned house. They pay attention to details, and even straighten up my pets beds and toys. It’s so sweet!

An
Review №74

I always look forward to cleaning day. Of course, my family hates that I make them clean before they come, but Cleaning Authority never disappoints. As usual, Ashley and Bree left my house spotless and smelling clean this month. Looking forward to cleaning day in June.

An
Review №75

Promise and Tyler did a superior job cleaning the house today. They were here for two and a half hours and left the house spotless. They were very professional and courteous. We have been with the company for almost three years and require weekly service and I’m sure with four dogs and two cats the house may be quite a challenge at times. I would recommend The Cleaning Authority of Chattanooga to anyone.

tr
Review №76

I have used the cleaning authority for over 5 years, and I think they provide an excellent service. I appreciate both Amy and Brittany, who are great at cleaning and so pleasant when they are at our home. Thank you, Cleaning Authority, especially Amy and Brittany.

ch
Review №77

I look forward every two weeks to having a clean house. This week Stephanie and Autumn did the job. Thanks for a very good job.

Ju
Review №78

Shellie and Kristen have been coming to clean for almost 2 years (maybe more) and they have always been awesome and professional. We really lucked out when they became our regulars every two weeks. It is such a joy to see them both and when one is off on our week to clean they are missed. Kristen and Shellie are very patient to put up with our cats who follow them around and help change sheets on the bed. We love them both and they are both GREAT ambassadors to your company.

Do
Review №79

Cierra & Krystyna have been great! They are positive, helpful, and friendly. I have been very happy with our service and love it that we get Cierra & Krystyna each week. They have become friends and have gotten to know our home. They are thorough and leave our home looking and smelling fresh and clean. These two are the BEST!

Sc
Review №80

We have been well pleased with TCA, especially with the girls they send to our house. They have adjusted schedules easily, with medical problems we experienced. Detailed cleaning is done easily and rapidly and when we add the upstairs, it is handled very efficiently. Five stars may not be enough!!This past week, Alex and Brittany made sure all was done before they left and they passed my white glove test that I dont do anymore. We recommend this to anyone looking for a job to be done well and would suggest a bonus for the cleaners.

He
Review №81

I’ve been using Cleaning Authority for several months now and am so happy I’m on the 2-week rotation! With 3 kids it’s been hard to keep up with the clutter, much less a deep clean. Came home today to a clean home by Jessica, Savannah and Jade, and I immediately feel more relaxed because I don’t have a million chores staring me in the face - thank you ladies!!! You made this mama’s day! 😊

Jo
Review №82

It is so nice to return home to a very clean house. Denna, Autumn and Patricia do an excellent job, cleaning areas that are not so easy to do. I have lots of “stuff” on shelves and they get it all clean. They are very friendly also and seem to want to make sure I’m happy wit the cleaning.

Da
Review №83

Ashley and Rebecca did an outstanding job. They are quick, efficient, and super pleasant. With me often working from home, they check to see if I have any conference calls coming up in the time they will be there. If so, they adjust the order in which they do things to try to ensure I can complete my call without disturbance. They are awesome people and do an awesome job!

Br
Review №84

It is so nice to come home to a clean house after a crazy day at work! It is also comforting to have people in your home that you trust when you have to travel. The attention to detail that Cherish and Britney provide is above and beyond any service we have had! We are fans!

Em
Review №85

Autumn, Stephanie, and Shauna did a wonderful and professional job today while cleaning our home. The house was spotless and Id say one of the best cleaning jobs the house has ever had. They were very kind (especially to my two young boys) and very pleasant to speak with. 5 stars! Thank you for your hard work!!!

Ta
Review №86

Brittany and Amy did such a great job! They always do for me. I love the details they do. Cleaning authority is wonderful. Thanks Brittany and Amy!

Ri
Review №87

Stephanie and Autumn are our super stars. They do a fantastic job! Laura and Sue and Rebekah and April have also cleaned. Thank you for your service Cleaning Authority.

Ma
Review №88

Britney and Cherish are FANTASTIC and very thorough with details while cleaning my home. I look forward to their visits and I am thankful for them. My dog Maddie enjoys them too. I would give them 10 stars if I could.

Ro
Review №89

Weve been using the Cleaning Authority in Chattanooga for 2 years now and we love it! There is no way we could keep up with cleaning our house on our own, its the best money weve ever spent. They are always willing to send someone back out if something was missed or not up to our satisfaction during our biweekly cleanings. We like the fact we can cancel, without penalty, if something comes up last minute that prevents us from having the cleaners at the house that day. They do send different cleaners almost every week, which I have mixed feelings about. This last cleaning, Danielle and Jordan did a fantastic job cleaning the house and were meticulous. Wed love to have them back again.

je
Review №90

I want to brag on the young ladies who came to clean my home.... Stephanie, Autumn and Maria. These ladies are very professional and friendly... they did an excellent job cleaning my home.

Ju
Review №91

They have a certain routine where they clean everything but on one visit they clean extra area and next visit another. Ex kitchen is cleaned but next visit they clean filters in stove etc. They always clean ceiling fans. All the girls are very well trained and responsible. We are so happy we found The Cleaning Authority.

Ka
Review №92

I have used The Cleaning Authority for several years now and have been most pleased and when Ive had an issue, it was taken care of.The girls I had clean today did a very good job of which Im thankful.Their names are Danielle and Jordan.

Da
Review №93

Excellent job today by the Cleaning Authority Staff. We appreciate them and always trust their service for our home cleaning. Thanks Kayla, Maria, Danielle, Jordan, & Diamond!

Ge
Review №94

Jordan and Danielle did a very thorough job of cleaning our house today. We also appreciate how courteous yet business-like they are. We highly recommend them and The Cleaning Authority. The Cleaning Authority staff have been cleaning our house for multiple years, and have consistently performed well.

Pa
Review №95

My team is usually Jessica Starnes and Sydney ... they are phenomenal, and so open as to what they might even do better ... such ambitious, can-do gals! As Jessica is an instructor, I don’t always get Sydney with her (I miss Sydney when she’s not here) - Jessica often has new trainees. The trainees are getting the BEST, though ... Jessica not only teaches, but I overhear her telling them ‘why’ such & such method or detail is important! I love having such pleasantly positive attitudes in my home!

Ro
Review №96

We have appreciated the service that your company has provided.When I had to have shoulder surgery I knew I needed help with the house cleaning. My ceiling fans are dusted, floors clean, baseboards wiped and bathrooms cleaned. Cherish and Autumn were here yesterday and always have a note for us to have a great day!

El
Review №97

We love The Cleaning Authority. Amy and Jenny always do such a great job at our house. They are professional, polite and friendly and our home always looks wonderful when they are done. The people in the office are great to work with too – always very helpful if we have a question or need to make a scheduling change.

Ka
Review №98

Stephanie, Autumn and Maria did a great job today. They were pleasant to speak with and worked steadily to get the job done. Thank You to them!

Mi
Review №99

Jordan and Danielle did a great job cleaning my home this week. They arrived on time and went straight to work, completing the scheduled monthly cleaning of my 3 bedroom home in only a couple of hours. I have been using this cleaning service for about 3 months now and I am very pleased with the professional and courteous service I always receive.

Da
Review №100

Sue and Missy have been cleaning for us for years and we love their care and attention to detail! When I come home after a cleaning day I love the streak-free clear windows, the glean on the bathroom counter tops, the vacuum lines on all the carpets and the smooth and scrubbed wooden floors. They do an amazing job! They are also both wonderful people! We love getting the chance to talk with them when they arrive. They are so hard working and professional. They are also caring and compassionate. They take care of our house like it was their own. If you hire the cleaning authority be sure to request Sue and Missy!

Information
20 Photos
100 Comments
4.8 Rating
  • Address:6138 Preservation Dr #200, Chattanooga, TN 37416, United States
  • Site:https://www.thecleaningauthority.com/chattanooga?utm_source=GMB&utm_medium=organic&utm_campaign=chattanooga
  • Phone:+1 423-482-0736
Categories
  • House cleaning service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
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