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Legal Aid of North Carolina-Charlotte office
1431 Elizabeth Ave, Charlotte, NC 28204, United States
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Comments
Ja
Review №1

Very straight forward and clear guidance on what they are able to assist with. Couldnt help me with my legal matter but Im sure it will be helpful for the items within their scope

su
Review №2

They are a great helper to all of us in financial.stress. Thank you so much for reaching out to me when i needed you.

Me
Review №3

Attorney that was provided for me had little knowledge or drive for my case. She closed my case before I even had a chance to ask questions. A complete waste of my time.

jo
Review №4

These people are completely unprofessional uncompassionate and unbothered by any service that needs to be done for the public their choice of excuse is that they are understaffed and very busy at the moment which is a understandable thing but what do you do when you have the chance besides socializing at work all day these people should be fired and replaced

Fa
Review №5

Top notch but Im going now cuz Im being harassed so well see

Pa
Review №6

Helping me to expunge some old felonies

Je
Review №7

Incredibly experienced andtalented attorneys who have the clients best interests at heart. Legal Aide of NCs Compassionate and professional staff are an outstanding resource in times of need.

Ms
Review №8

My experience with them is horrible I do not recommend them at all. They abandoned me at the time that I needed them the most. I had court on August 28 a DVPO lawyer contact me and she sounded very promising and willing to help me. A day or two before my court date she stopped taking my phone calls and advised me that she could not represent me. She referred me to a custody attorney stating that she will contact me. My case got continued and was set for September 2. I did not hear anything back from anyone from the organization. The day of my court date the custody attorney contact me and advise me that she could not represent me. didn’t give me a reason why or anything . So yet again I had to go to court to represent myself. Poor service unprofessional non-responsive organization. They are not trustworthy. Not only did I got stood up from both attorneys but the time that I have spent invested in them. No one showed up for my defense. Sad but this statement is very much true. My advice to all that is looking for representation don’t put your hopes up for this organization if you can pay for your own attorney do so.

Li
Review №9

I actually called legal aid about 3:45pm and held on til 4:55 pm for a automatic voice to say, call volume is too high please try back later.😳 really...

Ma
Review №10

Very good place

Fa
Review №11

First intake person was optimistic but what he said wasnt true, the reason for second call.

Je
Review №12

Needed estate lawyer this is something they dont do not that this isnt a great place they just couldnt help me

Re
Review №13

The worst service I have ever received by the clerk answering the telephone, Ellen H. in 2020. For someone who’s worked in public service for the government for 20+ years helping clients, I cannot understand how now that I need help, someone would treat a person this way. She would not give me answers to why they would not even “investigate” my case even though I have tried three times to get disability income. She gave me 3 different excuses that made no sense. One, “they don’t have time“; even though they did an hour and a half intake. Number two, “they are not taking any disability claims right now“, in which she should’ve told me before we did the intake, number three, she said, “I don’t know why”. So sad.

Ro
Review №14

Great resource it seems like for evictions and certain matters. Anything other inquires they tell you they cant help you with , but great people work there willing to help. I gave it four stars because they seem to not answer the phone.

Ch
Review №15

Great Staff Professional and Critique. I would welcome anyone to go here. Great people.

An
Review №16

They really get the job done. They help me out a lot my misdemeanors and now my felony. Thank the Lord for them.

ro
Review №17

I give them one star only ,because there are no 0s or- 1 star . I sought assistance in a land Lord tenant matter, after 2 weeks a paralegal called advising me they were a post convictions law firm the paralegal sent my case back to leagal aid ,legal aid said i would hear from a new firm in a weekIts now been 3 weeks not one call .Government funds at the maximum waste.- 5 stars, and i dont trust they could litigate a traffic ticket

Da
Review №18

Helped answered questions

We
Review №19

They discriminate against men, will give men advice, but will not represent them in court over custody battles.

Da
Review №20

They give you great service. I will send all the people I know for help on their situations.

Pa
Review №21

I really dont like being negative. But I worked for this same government for 16 years. I thought I had seen it all!My ethics says they need more! A lack of communication became a refusal to communicate from this organization.You cant serve your community if you cant do your due diligence by Community and customers service. But those are things, that you would expect to be given to you but are apparently not given back from this organization to the constituents of the community they serve.A lack of communication leave unanswered question!Which leads to customer frustration!Business 101Even when you have the choice to pick and choose who you want to serve communication is key to the others that have come before you!

de
Review №22

Its Morgan and Morgan... and I gave 5 stars! Currently theyre awesome!

Ms
Review №23

Ellen was amazing. She was very dedicated to our needs

ka
Review №24

Can not get help.

Ni
Review №25

Absolutely outstanding service! Need legal council free of charge, go here first and see if your case can be taken. Specializing in housing issues.

Su
Review №26

Awesome people there to help those who cant afford an attorney

To
Review №27

Great ppl. Better service

Ti
Review №28

Able to assist with important matters with short notice.

Me
Review №29

Wonderful place to find and get solutions! They really do help you!

Ke
Review №30

Great place to deal with. They helped me out in an awesome way and the employees and lawyers and staff are awesome.

mi
Review №31

Ive called for legal advice/referrals, left 4 messages to include contact information over 1-1/2 month ago. Not a single response to date.

do
Review №32

This websites easy to use. even a dummy could use it. I give it 5 stars and one thumbs up. peace out

Al
Review №33

Very personable, very through and they take their time with any questions you may have.

Ta
Review №34

Would not even listen to my situation b4 telling me they couldnt help

Is
Review №35

They helping me a lot! Great full

De
Review №36

Very nice service willing to help in any way they can...

An
Review №37

No help at all. I felt dismissed while looking for legal advice.

Ka
Review №38

Reception showed no empathy and was very rude. Facial expressions and body language were dismissive.

Ch
Review №39

They are very nice people

Li
Review №40

Yes, I had Services through Legal Aid of North Carolina and won! If I need legal help again, I will return.

Ri
Review №41

Never get a call back

St
Review №42

Very helpful

au
Review №43

I tried many ways to seek help on problem and it doesnt help.

pi
Review №44

Went here for help with a housing issue, I received the help of Chad crockford(CROCK is right)! He promised to help with an issue and he bailed on me and my family, he fought hard for the landlord even though he was representing the tenants.I have called him several times and have yet to receive a response since before Christmas, if you can please PLEASE go somewhere else.

Ph
Review №45

Very helpful and professional.

Se
Review №46

Dont even answer calls

Br
Review №47

She lost my paper and it send it too wrong address that not good work. No no wrong

Je
Review №48

They helped me alot

Mo
Review №49

Very helpful

Sh
Review №50

Help is just around the corner!

Sh
Review №51

Did help , was not helpful

Em
Review №52

Not very helpful

St
Review №53

Easily accessible

It
Review №54

They are for us and not against us

Go
Review №55

Not good

je
Review №56

Very professional

Je
Review №57

Good

me
Review №58

Great !!!

jo
Review №59

Like the people

Is
Review №60

They only provide help on immigration issues

Information
3 Photos
60 Comments
3.5 Rating
  • Address:1431 Elizabeth Ave, Charlotte, NC 28204, United States
  • Site:http://www.legalaidnc.org/
  • Phone:+1 866-219-5262
Categories
  • Social services organization
  • Law firm
  • Lawyer
  • Non-profit organization
  • Legal services
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Planning
  • LGBTQ-friendly:Yes
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