Quick and professional service. They were able to fix the issue with my phone in a matter of minutes. If I have any issues arise in the future with my phone, I will be taking it here.

Jose was fantastic. He fixed my battery port in just a few minutes and didn’t charge me for the service. Highly recommend working with Jose when you schedule appointments at this location.

Great customer service with a quick turn around time. The price was as expected from any iPhone screen repair. I will recommend ubreakifix to others in need of device repair.

I brought my son into uBreakiFix with a phone battery charging problem and José fixed the issue in two minutes, provided helpful instructions for prevention and then gave him the phone back for free. Great service! My family will be back. Thank you!!

Jose is the best! YOU CAN 110% trust them with your device! I dropped my broken phone off Sunday (wasnt even able to turn on) and picked it up Monday fully operating! After Verizon and Apple were unable to help, Jose and iBreakuFix was able to repair my phone quickly and with great customer service! He was extremely knowledgeable and kept me updated every step of the way. I appreciate that they did not try to oversell me, and instead just did exactly what I asked for. Thank you so much!! Well worth the money and time.

They were able to repair my phone screen same day within 3 hrs. Phone is like new again. They just dont understand how appreciative I really am. Thanks guys!!

This place has very nice and knowledgeable staff. They let you know if they can fix it or not, but the best part they let you know if its worth fixing it or not. Makes you feel like its not about the money but about what is best for you not their pocket.

These guys are amazing! They fixed my shattered cell phone screen within an hour AND repaired my laptop after a major coffee spill (another shop had told me there was nothing I could do about the damage). They were so kind, attentive, and made this process so easy. Thank you!!

Ruge was right on time and took care of my issue quickly and with professionalism. He called before arriving to let me know his timeline. Great service experience!

Great service! Very professional, helpful and honest. Highly recommended!

They under promised and over delivered with their turn around time, which is great. Customer service was excellent once I got to talk to someone. I did have to wait a little longer than expected there, but my phone and I are whole again.

Had an appointment for repairs to my IPhone. The technician arrived early, with notice, very polite, professional and assured me that all was well. I hope that I don’t need their services again, but when and should I, their number is locked in. Awesome service, again thank you!!!!

Jose was super helpful, highly suggest coming to this location. He will take great care of you.

Unable to charge my iPhone due to dust build up that I couldnt clean out. Walked in, Daniel cleaned it out and got it working. 5 minutes, no charge- much appreciated

Jose helped facilitate my phone screen replacement. It was a busy evening, but he and the team (including Casey) went above and beyond to provide efficient and friendly service. I will definitely be back if I ever need it!

Place to repair phones, PC, etc. Good customer service

Excellent! Daniel and Andrew were very helpful and knowledgeable!

They told me I could only buy Samsung Care 30 days after buying my phone but it turns out you have 365 days after buying a phone to sign up for Samsung Care. The result is I had to pay an extremely high (like really high, its embarrassing thats why Im not disclosing) premium instead of $29 to fix a Galaxy Note Ultra 20. On top of that it took 5 hours to fix?? Yea coming here should be your last option and do your own research before asking them anything.

They were professional, friendly and easy to work with. They all had the knowledge needed and I was so thankful and happy with their work! I would definitely recommend to anyone.

I have taken a few phones over the years to them. When my German shepherd decided daddys phone was a great chew toy I went back to them. I didnt expect them to be able to fix it but they did. I cant thank them enough.

Great customer service, quality prices. Most importantly lightening fast

Excellent customer service! Staff was super friendly and did a great job repairing my screen!

UBreakiFix is awesome! They sent a repair technician named Adaline all the way out to me in Saluda and she fixed my iPhone s8 right in my driveway! She was courteous and unbelievably fast, and recommended me a good case so I dont break my phone again. I recommend you guys to all my friends and neighbors!

I was having quite a bad day when I walked into the store, especially because my phone was completely broken. not only did Casey and Jose discover missing brackets in my phone to ensure it won’t break again, but they also offered a pleasant customer service experience. they are genuinely nice people who put a smile on my face while doing this chore. this is the best phone repair place I have ever been to.

Quick candid assessment. They could have fixed my phone, but given feedback that it would not be cost effective too fix a 2 year old phone.Confirmed my suspicions. Appreciate the candor.

Just picked up my Google Pixel 2 phone after a screen replacement at this location. Staff was great and very knowledgeable. Thanks so much.

I use these guys more than I’d like, but they are always quick and provide a solid repair. I’ve never had an issue, and I’m a gold member (lots and lots of repairs!).

Super helpful and quickly fixed my charging port. Jose was extremely helpful and demonstrated fantastic customer service. Will definitely come back here again in the future!

Very helpful and candid in assessing phone damages. Highly recommend.

Very quick and polite, Jose is the man

Jose was great and helped me out quick.

Turned in my laptop with a broken screen, received it back with a fixed screen but camera not working anymore.Unfortunately nobody there took responsibility for this mistake and instead kept telling me to reach out to the insurance (asurion) which they signed me up to a few months before. With asurion it is pretty much impossible to reach anyone. Even cancelling my contract has failed. They still charge me. I would have desired more support from uBreakiFix because they initially signed me up for Asurion and THEY messed up my repair themselves.I have now a computer that performs worse than before I turned it in + lost money in claim fees + still monthly charge from Asurion from which I do not get out.Thanks uBreakiFix...2 Stars only because Jose seemed really friendly and honest but unfortunately did not get to speak with him everytime I reached out.

Had such a wonderful experience today here. The team at this location has helped me tremendously with my Google Pixel 3XL. Huge shout out to Anthony!! I had a issue where my phone kept rebooting after a previous update and the team here at this location fixed it within a few hours. Much graditude. Thank you! 🙂

Was very helpful with my new iPhone transition! Highly recommend

Great experience at the store on Kings Drive, Charlotte. They put up with my indecision, and lack of understanding, like pros and fixed my Mac quickly and efficiently. Id be happy to use them again when any of my tech breaks.

Very helpful folks! Had something lodged in my charging port and they helped me immediately for a great price. Highly recommend if in need of electronic repairs!

Very polite staff, fixed a shattered iPhone screen within an hour. Highly recommend for quick service to fixing phone problems.

Great experience. They fixed my phone quickly and at a lower cost than I expected and said their policy was that I wouldnt be charged anything if their repair was unsuccessful. Very conscientious! Will be my go-to (but hopefully I wont be back for a while).

I had a very cracked screen fixed for a Samsung Galaxy 51 and it looks like brand new. The price was lower than other places and it was done at the time promised.

Out order and not good

Van Technician (Alan) called when he was 40 mins out, showed up on time and fixed my cracked screen from his Van in my yard! I loved the fact that he was Professional, friendly and spoke highly of the company. I would recommend this service from this store!!

Ms. Casey and Mr. Ben were very professional. They diagnosed why my new Galaxy A10e phone went black and cleaned everything and put my cell phone back to work in 2 hours. Very good service.

Casey was incredibly helpful, and set the right expectations for my phone’s repair. I definitely plan to visit again if I need anything else fixed. She is super knowledgeable, and knows her product well.

Place has saved my life more then once. Quick easy fair price comparison to using my insurance def use

Super helpful with the screen protector!

My phone screen was in rough shape and looked like it had been hit by a meteorite 😬. The friendly staff (Casey) at uBreakiFix was able to quickly replace the screen and now my phone is as good as new! The staff also reminded me about my personal phone insurance plan and provided easy instructions with regards to filing a claim, which helped saved me money for the fix. Id highly recommend this place for quick and quality repair jobs.

Fixed a battery issue on my iPhone within 30 minutes for a good price. Great customer service.

When I called them and ask if they repair Drone batteries, I was told they need to look at it. When I get there and showed, they were like “we don’t deal with the batteries, they are dangerous “. Why make me drive 30 minutes if that’s what you were going to say? Could have done over the call.

Wow! Im so impressed! I came into this store on 1/1/2020 because I was having an issue with my Google Pixel 2 charging. The customer service rep was immediately interested and concerned with the situation. He took the phone to the back. Another representative came back out after just a couple minutes. He told me that he had removed some grass from the charging port and that it completely solved the issue! They handed the phone back to me after demonstrating the simple repair. They didnt even charge me! I am so impressed with this level of service! Ill definitely be back if my phone ever has any additional issues. Thank you so much!!!

Both my husband and I have had great service here. First, he had has iPhone battery replaced quickly and it worked wonderfully. Then, I had my iPhone screen fixed and battery replaced quickly and it worked wonderfully. Both times, our phones were ready in about 1-2 hours. They are nice, fast, and seem reasonably priced. Highly recommend.

The best of the best real shout outs to Big Ben, Money Man Jose, and Too Smooth Casey. And the ticket was lower than quoted and expected for a Ps4 Pro cleaning. Really good work

My tempered glass needed to be replaced and Casey replaced it in less than 2 minutes and it’s perfectly done!

I got a new screen protector for my iPhone installed here today. Team members were very professional, efficient, and took COVID precautions seriously (only one person in the store at a time).

They told me that because I was a boy I couldn’t get my nails done.... what the hell. I literally called and took an appointment and when I showed they said I couldn’t get it done. I gets a one star from me. I do not recommend.

They fixed my S8 that had a BSoD. They ended up taking money off because it took so long. It took 2.5 hours, I was fully prepared to wait days, not hours. Everything about my visit went way better than I originally expected.Some of the more technically experienced people might not be shocked about it, but I was just surprised with how cheap and fast they were able to replace nearly half my phone.

Awesome support!

A very quick way to get my nintendo switch fixed and affordable

Recently dropped my phone and it cracked and was doing some glitches and even had black screen, verizon referred us here. They were very professional and friendly. Helped fix my phone within 3-4 hours. My phone works wonderfully. Thank you for your help.

Amazing same day service. Cracked my phone this morning and walked in an hour later for them to fix it. It took them 2-3 hours to get it finished, and it looks totally new and perfect. Officially my go-to for repairs!!

I never knew this place existed until today. They ran a diagnostic to see what was wrong with my PS4 and they told me the problem. The diagnostic was free and all I needed. Will definitely come back in the future.

I did not go to the store. I called. The person I spoke with was very knowledgeable and professional. My Dad however has been in the store and spoke very highly of it.

Went to go get my battery fixed on my phone and the charging port. Once they looked at the phone they cleaned the charging port for free and didnt need to replace the battery hoping the charging port connectivity would fix that.

Macbook LCD broke and they adjusted to the IOS version I desired, when there was an issue with the camera they were happy to make it right for no extra cost. Recommend for any valuable tech is in good hands here.

Incredibly professional, kind, and quick. Thanks so much to the uBreakiFix team!

Wonderful service group. Ethical and helpful!

Really helpful and accommodating, which is especially appreciated when my computer was broken and needed to get work done ASAP.

Casey was super helpful and very friendly to talk to! My phone was loosing charge so fast! They helped replace my battery in very quick amount of time! I will most definitely be coming back to get my phone fixed here and any other electronic I need repaired!

Jose F helped me out right away and had my cell phone problem fixed within the hour. A1 service. Would rather go to Jose than apple.

I own a diesel repair shop and i took them an Engine control module that the circuit board had been damaged on. I called several places and They would not touch it. These guys had never done anything on one of these modules for a vehicle but they said they would give it a shot. Had it repaired in 15 minutes and it worked great. Will definitely be doing business with these guys for all of my electronic needs.

Matt and his team went well above and beyond in taking care of my daughter’s iPhone 8. When the repair couldn’t be handled in house, Danny saw to it that an external repair at Apple was completed and promptly accounted for. I am impressed by the competency and courtesy shown to us and will make this business my “go to” for any future hardware issues.

The service was superb! Rachael was wonderful with her customer service (took deposit, ordered part, and part was received as promised). Charles was great at answering my tech questions, and concerns. David did an outstanding job on the actual work (phone now works as good as new). The price was acceptable. You guys rock!

This place was great! My phone was having charging issues and they cleaned the charging port for free. They are quite fair with prices, and quick with service. I would recommend uBreakiFix!

Great customer service very professional. Highly Recommend.

Ben was awesome and provided exceptional customer service.

Not able to helpAfter told something else

My Google Pixel 3 had gotten to the point, where it would not accept a good charging connection with the USB-C cable. UbreakIfix was very professional. When I went into the store, they asked me to pop the phone out of the case, wipe it down with alcohol, and hand it over. They did not even have to replace the USB-C port. They cleaned out the port, and gave me the phone back -- w no charge! Had the port needed to be replaced it would have been $99. These folks provide great service... To get my pixel 3 charging again at not cost, and to know there is a local repair shop authorized by google that can repair google phones is great. When I need service on my google phones, Ill be going back there.

Needed my charging port cleaned while I was 1 day into a week long business trip with all my information on my iPhone and these guys cleaned it for free! Can’t thank them enough!!!

My phone sat in the middle of Park Rd. for well over an hour. It had probably been run over multiple times. A replacement phone would have been $700+, but these guys were able to fix it for a fraction of the price. Works and looks as good as new. Have already recommended them to a number of coworkers.

Tremendous service! Had an issue with video card stuck in my camera and Will and Andy took care of it quickly and efficiently!! Highly recommend!!!!

I have been U break I fix multiple times, always very professional, quick, and informative. I would recommend them to anyone that needs a repair.

I went in with 2 iPads. One needed to be unlock because I forgot the passcode and I disabled it completely. The other one had a charger stuck in the charging port. I waited about 25 mins for them to come out and tell me there was no charge! They were quick and efficient! Thank you to the guy who helped me! I definitely broke them and you fixed it! 🙏🏽💙

Excellent service and the most helpful staff. They not only fixed my laptop on short-notice but worked until after hours to fix it. And so reasonably priced. I will most certainly be taking my business to this company. Just awesome! Thanks again!

Jose fixed my phone in no time, he was great to talk to and did a great job!

Getting my phone back to working was getting expensive, so they backed out all the fixes, gave me a screen that worked well enough, and didn’t charge me anything. Wowzer!!!!!

Good service

Im typically very careful with my phone but had an accident during a move where it met the wrong end of a coffee table. The folks here were incredibly helpful and friendly. They replaced my screen with an OEM part directly from the manufacturer in about 2.5 hours. Service was as simple as providing some contact information, dropping off the phone, and getting a call back when they were done. My phone is fully functional after the repair and good as new. Thanks uBreakiFix!

Great job

Super service and great staff Danny was very helpful. Thanks and will definitely do business again, well hopefully I will not there service again but if I do they are my go-to

Tried to sell me a battery. I bought this phone less than 3 months ago but the little lady at the counter told me I had to buy screen and battery together.

Great experience. After breaking my iPhone 7 Plus screen and being told by Apple that they could not repair it, ubreakIFix had it repaired and back to me in brand new condition for $100.

Fast and pleasant service. Very reasonable too.

Quick service to repair my device, and excellent customer service. Thank you!

Great service, very attentive and helpful.

I cannot say enough about how nice the associates were! Danny helped me when I came in with a completely shattered iPhone 7 and was very positive when I was worried about my phone being done for. They repaired my screen beautifully and it didn’t even take two hours. Also assured me if I had any issues post-repair that I could bring it back in and they would remedy the problem.

Best service ever!!!! I’m willing to make an effort to drive uptown to repair my phone. Love it!!!! Customer service was courteous and resourceful!!!

These guys are awesome!. Hyatt and Racheal are excellent examples of Great Customer Service. Hyatt explained details of the issues with my Dell laptop and gave updates along the way. I will be referring my family and friends to this location.

5*+ and a big thank for all the great service we had there. Also the help they offered to fix my new broken phone.There is no other place to go in Charlotte brother me.You guys continue with the great service.

I have always had good experiences at these stores and this time was no different! My phone would not connect to Wi-Fi or Bluetooth and I was worried that I would have a major repair bill. During the diagnostic they took apart the phone and cleaned everything and my phone works again. Then they said I didn’t even owe them anything! Love this place. Thank you all for taking great care of me especially the manager, Will, who stayed late on a Sunday to make it happen!

I am very pleased with the services at this location fast professional courteous and above all execution of expected work was performed flawlessly. In addition the use of all OEM parts for all devices replaced is a better choice I have gone to other stores were that was not even an option. I would highly recommend their service protection plan for screen damage for those who our phone nudists and just dont use cases. I have and will recommend this location to my friends and colleagues. Great work you guys!

I would highly recommend keeping uBreakiFix in your contacts if you ever find yourself dropping your phone (like I did) and cracking the screen. They price matched and beat the lowest price I could find, ordered my screen immediately, and once I dropped my phone off, it was fixed in about an hour. They also repair broken laptops and other technology, too, so reach out to them if you ever need them!