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Computer Repair - Laptop Repair by Vellve Systems
4548 Old Pineville Rd D, Charlotte, NC 28217, United States
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Mi
Review №1

I lost all my files due to a virus . I was desperate to get them back so I started doing some research for a computer repair company. Im glad I found Vellve Systems - they were efficient and saved all my data in less than a day. Highly recommended for your computer problemsb

Pa
Review №2

Great service, smashed my laptop screen during Covid, he came and collected Friday morn and he delivered it back Saturday morning. Amazing fast service.

Fr
Review №3

My Mac screen for my macbook air cracked when I had a paper due the next day . I called few places around and they all wanted crazy amount of money to replace it. I found this repair shop and I was able to get it fixed at a decent price the same day

sh
Review №4

Excellent customer service. The price they offered was also fair and they helped me immediately to fix the computer. This is really their area of expertise. It is a shop I would highly recommend.

Jo
Review №5

Great service - knew exactly what I wanted. Very nice guy! Definitely recommend.

Mi
Review №6

Great price and lightning-fast service! Got my PC back up and running in no time after I thought it was toast! Fantastic place!

El
Review №7

Wonderful customer service and caring people, my system was checked out by them. I came back home. plugged it in, and there it goes, working the way it is supposed to be. Im really amazed! I will make sure to tell everyone I know about this computer repair shop.

Pa
Review №8

They did an amazing job getting my old laptop back up and running. Installed a new operating system and hard drive - cant believe how fast its running now. I highly recommend Computer Repair.

Hu
Review №9

This location was a life saver!!! I required my laptop fixed, found this firm ... cost-free price quotes and fast!!! (I make certain depending on the concern) I dropped my laptop off and also was called 2 hours later that it was taken care of! Extremely wonderful individuals! Can not state sufficient good ideas! Would absolutely come back right here for computer system requires!

Si
Review №10

I brought my computer certain repair to the present shop. I had it back that very same evening! I didnt even invite expedited service or anything, thats just the way they work, my computer is really running tons faster than before, great prices also will use them again!

Mi
Review №11

My laptop was repaired by Ahmed to my full satisfaction. A very good price was charged for repairing it quickly. Doing business with them is a pleasure.

Ma
Review №12

Highly recommend. Helped me with a problem I was having with a new build over the phone that he had no need to help with. Absolute great.

An
Review №13

Very satisfied with the solution. Place is very hassle-free for me. Price was extremely reasonable in my viewpoint, particularly with the sort of service I received and also reverse time. My laptop was returned to me specifically similarly I dropped it off, no scrapes or problems. I am a really particular person with my electronic devices so I pay very close attention to these things. I will certainly be a duplicated customer.

Se
Review №14

I have an old laptop that I intended to revive alive so I could utilize my old software application for music. They diagnosed the issue to be a hard disk failure, they were right because now I have new hard disk and also its working perfectly great. time to start my songs classes !! They got on point. Will certainly come back.

An
Review №15

In 4 hours they repaired my laptop that was faulty due to a battery problem, and they did so at a reasonable price. Thanks guys!

Ca
Review №16

Ahmed was able to rescue my laptop. I didnt think the laptop was going to be fixed because it literally shattered in pieces . Affordable price and great help!

Sc
Review №17

In the middle of my busy workday my computer completely stopped working. I was deserpate for a quick diagnostic. I took my computer to Vellve Systems and they immediately knew the fix. They fixed it quickly so I could get back to running my business!

Da
Review №18

My PC stopped working completely yesterday, they took a look at it and they put me in for emergency service, I picked it up before they close and now Im writing this review, its working perfectly and I didnt lose any of my client databases. When I dont have my PC, I lose money!! Thank you again!!

Ri
Review №19

Super quick as well as friendly staff right here! Even ran an analysis for FREE! Fixed my issue with my Mac in only 2 days. Super cheap also!

Mi
Review №20

Great work, good price, wonderful kind people! Highly recommend.

Al
Review №21

They fixed all the computers, cables, connections, etc in an incredibly fast time. Since they came my network has been running much faster and definitely more. If you have IT issues Alex and his teams are the guys to call!

Li
Review №22

Great service & totally trustworthy. Had to replace a laptop. He called & had a replacement with all info transferred over in 3 days. Thanks you.

sa
Review №23

I had to have my computer repaired because it was damaged. Thanks to this company, I was able to get my problem fixed on the same day. I highly recommend them.

Ar
Review №24

Great to deal with. Repaired the smashed screen on my laptop in a couple of days, would highly recommend it.

De
Review №25

They have saved me big time, after a night of not sleeping I can now have a peaceful night...they came on time fix all my problems, and is a life saver highly recommended.

Ch
Review №26

These guys are brilliant, always, and I have recommended them to others. I have been coming here for 4 or 5 years with our Toshiba laptops...an impossible virus, a system crash, and when laptops keep overheating. All fixed perfectly, and no files lost, plus, as a side benefit, these guys always improve the performance. Also, I once had a corrupted doc that the current I.T. staff at my job couldnt recover. So I went to them for this file again, they recovered it!! They are the best!

Ka
Review №27

Alex was extremely helpful in resolving a network connection with our work computers. He was able to help out remotely, understood what was needed and was very courteous. I would certainly recommend him for any of your Computer/IT needs!

Da
Review №28

They had OK prices but they fixed the matter quickly and gave me a 1-year warranty. I called other places and that they wanted to supply a couple of weeks warranties.

Sa
Review №29

Great consumer service. Alex immediately helped me. He gave me a fair price and he is really an expert in this sector. I would highly recommend this shop.

Er
Review №30

This company is amazing! They repaired my crashed laptop and recovered my data in two days at a VERY reasonable price! They kept me informed through the entire process and were very professional.Great Service!!Originally, I had taken my laptop to the Geek Squad at Best Buy. They told me that it would be TWO WEEKS before I had my computer back and wanted to charge me twice as much for the same service!!I recommend Vellve Systems to all of my family and friends.

Ow
Review №31

My Dell laptop completely died on me with all of my important documents and years of saved pictures inside. I was recommended to this business to repair my laptop, they repaired my laptop in a timely manner with all my stuff still intact. My laptop is not only fixed , its working faster than ever!

Ed
Review №32

My computer damaged early in the early morning as well as I required to end up a paper prior to the end of the day. Im glad I discovered this firm due to the fact that they had the ability to fix it the exact same day. I will resurgence

Ha
Review №33

My computer stopped charging after I dropped it. I called this shop and I was told it would be 100% free diagnosis - they were not lying; I dropped off my laptop and I was informed later in the day I needed a board to be replaced. It was out my price range so I couldnt fix it at the moment. I am writing this review because they did not try to up-sell me or tried charge me a fee to find out what the issue was. I will definitely recommend them to my friends and family for all computer problems

Em
Review №34

I had an absolutely amazing experience with Alex! He was not only efficient and knowledgeable at diagnosing the problems with my PC, but he also was kind and upfront about explaining what was happening as well as what he recommended. Wonderful, efficient, and professional! I would absolutely recommend Alex and his expertise!

Ma
Review №35

Yes!!!!!This place really helped me out. I really wish I could remember the guy name he was so kind and knowledgeable. He gave me good sweet vibes. I mean not that, that matters so much in this business but it def helps and feels good. I appreciate you !Im the lady that came in from just dropping my manz computer and cracking the entire screen. 🥴Youre special!Thank you !!!

Do
Review №36

Friendly, patient with first-time customers, and the results of my complicated issue were fixed. Highly recommended.

Mi
Review №37

Timely contact, professional and courteous. Made the experience pleasant. Explained process as going through and provided necessary info and recommendations. Impressive

ri
Review №38

We used this company in the past for some computer repair and hacking issues we had last year. Now we recently hired them to be our full IT department for our tax office. They are responsive, knowledgeable and always fixes our issue within mins. We highly recommend this company if you have any computer problems or IT in general!

Ch
Review №39

These guys fixed up my gaming laptop a couple months ago, and did a great job! Even a week before Xmas they were reasonable with the expected turn around time, and kept me informed the entire time. Would definitely use again.

Vi
Review №40

Repaired and fully updated it , wonderful service... Brought my laptop back from the dead.!!!

Ke
Review №41

Alex has helped me out numerous time with my PC. He is always extremely helpful, straightforward, and goes above and beyond in terms of his customer service. I would highly recommend his service if you are having any issues with your PC. He is great guy!

Wa
Review №42

Highly recommended. Very knowledgeable about computer issues. Knows exactly what they’re doing. Great customer service with affordable prices!!

Au
Review №43

The staff here is always courteous, kind and patient. They are happy to explain anything you need in detail. They have very affordable and fair prices. They even explained me in detail about the repairs that was done on my computer and the subsequent charges.

Ma
Review №44

Outstanding. They replaced my keyboard on my laptop but not took a little longer than usual, they gave me a discount for that, would recommend it.

Da
Review №45

My computer stopped charging after I dropped it. I called this shop and I was told it would be 100% free diagnosis - they were not lying; I dropped off my laptop and I was informed later in the day I needed a board to be replaced.

Ba
Review №46

Very helpful and friendly, I interrupted his lunch break to asks simple question and he fixed my laptop in less than 5 minutes and did not even charge me. I definitely recommend this business!

Ge
Review №47

I just picked up my a hard drive from his shop today with all my data and most importantly with all of my daughters pics and videos & I cant be happier to have my life back & most importantly my daughters memories. Very well knowledgeable individual, he and his office staff are very friendly and helpful, have great communications & always gets the job done by the time promised.

Kl
Review №48

I just walked in and out. I have a laptop with damaged screws, and the guy in the store quickly help me out without charging anything. I definitely recommend this shop.I was concerned about some bad review here but after I walk out, I believe there must be some reason for the bad review, especially when the guy who helped me is so nice and helpful.

Da
Review №49

My laptop got hard drive error and could not start and I had important data on it. I found Alex via Google search and called him. Alex showed his honest and professional during this preliminary telephone assessment. He explained what might be the problem and what he could do, and provided a reasonable estimate of cost to fix the problem. The work was done very well, fast and professionally that met my expectations. Alex will be my first choice in the future when I have laptop issues. Thank you

Gi
Review №50

Called Alex at his office because of a printing problem at our office. He remoted in within minutes and problem solved immediately! I think it took longer to turn on the computer than getting this done by this company lolSuper fast response time

Hi
Review №51

My computer went dark suddenly. I was hesitant to bring it anywhere not knowing what or whom to trust. So glad I brought it to this place. Trusted these guys right away as well as their expertise and advice. They helped me quickly with the old and with my getting on with the new. Alex and Ahmed could not have been more professional.

Ha
Review №52

This was the best option! I thought that I had lost all of my images forever! Alex kept me calm and recovered 100% of my data - wouldnt hesitate to recommend to a friend!

Jo
Review №53

This company is amazing! They repaired my crashed laptop and recovered my data in two days at a VERY reasonable price!

Ry
Review №54

The technicians were amazing and so patient with me! They ran so many diagnostics, answered all of my questions. I would recommend this place to anyone!

Da
Review №55

Had my desktop computer diagnosed here. They were really helpful and informative and gave me a couple of options I could get it repaired for. Definitely recommend these guys.

Ma
Review №56

Fast computer service. Went in with a bad battery for my mac, and battery was replaced the same day. The apple store told me I had to wait 5 days or so .

je
Review №57

Very helpful! My Hard disk crashed on my computer, they were able to recover my data. I am so thankful and would definitely recommend!

Ty
Review №58

Just had a 2017 Mac book pro with a broken screen repaired here. The total cost was less than if I bought the part and fixed it myself. Repairs were very fast, done as soon as the part came in. Ill be back when I need computer repairs again.

Ke
Review №59

Good place to get your computer repaired . Affordable and fast . Screen was replaced within hours

om
Review №60

This place does an excellent job, and I highly recommend their services. They are very respectful and patient. They have my business for sure!

We
Review №61

Great experience here, as they went above and beyond to get me a replacement laptop outfitted with all the necessary bells and whistles at a very reasonable cost. Highly recommend!!

Sl
Review №62

Vellve Systems saved me! They were knowledgeable, to the point, and helped me with everything I needed to get working again on my laptops.

An
Review №63

I have come in for repairs 3 times now (because my toddlers are very rough with my laptop and keep damaging it.) Every time the service was quick, a good price, and done right the first time. 2 other repair shops said it would be over 2 weeks to repair what Vellve did in less than 48 hours. They also suggested an upgrades which have made significant improvement to my workday. I recommend to anyone who needs work done! (I am hoping its not me anymore LOL)

Lo
Review №64

My computer problem (outlook) was resolved within few mins after i called them. they removed in and fixed my problem right away

Je
Review №65

My computer broke early in the morning and I needed to finish a paper before the end of the day . Im glad I found this company because they were able to fix it the same day . I will comeback

Er
Review №66

Very fast service and fair pricing.Im happy to have found them

Ed
Review №67

I called around few places and this company was the only one with free estimates. I took my iMac for repair since it didnt turn on after the storm we had 2 days ago, and they told me theyd call me as soon as they could figure out what the issue was. Later in the evening one of the techs called me, telling me a part had been blown and the part was in stock. They fixed it right away and gave me 1 year warranty. They didnt try to up sell me anything and I was very happy with the service.

Em
Review №68

Had an issue with my laptop a while ago. A resolution was not reached unfortunately, but they were extremely helpful, honest, and accommodated me to help sort out my computer problems. Highly recommend

Ma
Review №69

Our computer was down for our small business and they addressed and corrected the issue right away. Our business did not result in any downtime, they were amazing.

Ma
Review №70

Ive been here twice and both times the service was extremely fast and professional. Will never go anywhere else for computer repairs!

dp
Review №71

Over promised and under delived. Still dont have the wifi setup I was promised.

Jo
Review №72

I highly recommend Alex for any and all data recovery. He was able to recover data from my damaged hard drive that no one else could have done. Good communication. He kept me in the loop every step of the way. Thanks.

R
Review №73

Excellent experience in working with them. Had my desktop fixed by them recently. they are knowledgable, accommodated me on a rush request and always kept me in the loop of the work being done. I could not ask for me. i will go back to them for future needs and highly recommend them.

Sh
Review №74

My mac laptop was completely busted , the screen broke and there were pieces of glass all over, it was awful. I found this computer place, they gave me a free diagnostic and told me they needed to replace the whole upper part, now it looks like new! Definitely a lot cheaper than buying another mac, I didnt have to pay any diagnostic fees after the pick up! Great place!!

Ph
Review №75

I had a wonderful experience with Vellve Systems, being a first timer with a hard drive issue. I wasnt sure what to do and what the process is like. Alex walked me though everything I need to know about the process from sending the hard drive, recovery process, cost and payment. They had a great customer service, Ive had ever experience. They treat everyone right, with respect and have the IT knowledge backup my hard drive data. I would recommend this company to any for wanting to recover data for the first time.

jo
Review №76

We have been working with Vellve Systems for one year now. We are very happy with their initial assessment of our situation. Their recommendations and implementations have been impressive. They are very responsive to our needs/requests. They are a knowledgeable, friendly, professional group of people. I would highly recommend Vellve Systems for your IT needs.

Sa
Review №77

I cracked my screen on my laptop and also the mouse stopped working. I was able to get my laptop repaired by them in about 3 days. Parts were ordered and my laptop was saved!

Fo
Review №78

I don’t how these guys have a good feedback. First, they want to charge me a $190 for putting a new 512 SSD on a Thinkpad. It’s four screws! Second they want to charge me for installing windows. I felt that they are way overcharging me. I did not have a good experience with these guys!!!Unfortunately, when they put it back together, they didn’t put all the screws back. Very regrettable that I tried to do business with this company!

An
Review №79

I had a laptop for work that crashed on me, Alex took a look at my laptop and fixed it within few days. I loved the communication between his team and myself. They kept me informed at all times what the progress was. It did take few days to get it resolved, but it is COVID right now and I was told from the beginning about the time frame.

Re
Review №80

I was very pleased with the excellent service that I received from Vellve Systems! Alex kept me informed through the entire process. They were very forthcoming and honest. And it seems as though they were able to recover all of the data on my hard drive! I would most definitely recommend using Vellve Systems if you have any needs in recovery data from your device!

Di
Review №81

Vellve Systems has been taking care of our server and network environment so we can be protected against viruses and threats. They have helped us keep our computers up to date and fixed our computer, printer, scanning issues.It is hard to find a reliable company for your IT needs nowadays and Im happy to say this company deserves a 5 star rating. Give them a call if you need a reliable IT department

Ar
Review №82

Wow. Let me just say how lucky I was to find this store through google. Spilled a whole glass of water on my laptop, and with no hesitation I took it to them the same day after reading all the good reviews. Also, the service here is super fast, they knew I was a student that was in need of my laptop back right away and they had it ready the next day, less than 24 hours and also they are so fun to talk to. Totally recommend. Great people

Pa
Review №83

These guys are awesome! They are very friendly, helpful and professional. They were able to take care of both my personal and business computer needs by updating the software and installing new hard drives. They are a great team!

Je
Review №84

Amazing service, fast, great communication, very professional

Am
Review №85

Wow do I love these guys. Always professional. Last week they fixed my Windows PC. It was sick with viruses. They cleaned it and now it works like a champ. Very fast. Faster than when I got it I think. I will definitely recommend them to my friends.

Av
Review №86

I had one of the best customers experience without a doubt! I went to fix an issue for my laptop and Kevin not only fixed it super quick but he went the extra mile by actually improving a lot of things about it and helping me prevent future problems. I totally recommend this place to anyone that is looking for quality results and a honest and good experience.

Ma
Review №87

Had a great experience. I had a Seagate external drive fail on me. Lost my partition, and did the best I could to recover the file and partitions myself. After failing, I brought my drive to Alex. He showed me all the bad sectors, gave me a quote, and told me he could recover it all. I just received my files back and everything is there. Thought it was gone. Highly recommend them. Alex was very accommodating and did a great job communicating the status of my file recovery.

Jo
Review №88

Amazing !!! I cant say enough positive things about Alex and his team. They were prompt with the service and exceptional to work with when I accidentally unplugged a router and needed to reset everything. A personal touch goes a long way in business and Im happy to refer Vellve Systems to friends, family and colleagues for computing and IT services.

Sa
Review №89

Appreciate the time and effort management takes to ensure a good experience. Building a long-term relationship is huge for me, definitely a change from those big businesses that see you as only a number. What a refreshing experience! I would recommend them to family and friends.

Or
Review №90

Absolutely amazing! This shop fixed and diagnosed my issue quickly and at a great price. I had two other quotes and they gave me outrageous prices for something that was not actually the issue. I cant thank them enough for fixing my laptop.

A
Review №91

Very fast service.The server at our manufacturing plant went down in the middle of the night without any warning. We were a little worried because all of our database and computers depend on this single device. Vellve Systems was able to come out in the morning to get us going, they worked on the server and installed some parts just to get us going temporally while they received the original equipment. All parts were installed today and we are back up and running!Thank you Vellve IT techs for saving our week

Ke
Review №92

Many thanks to Alex at Vellve for providing excellent service at a great price! Alex was sympathetic as I was extremely upset after my seven year old laptop with all my undergraduate and graduate work crashed last night. He patiently answered all my questions and helped me come to the best conclusion which would the most cost-effective and long-term solution for my laptop. I am so impressed with the new hard drive and appreciate how quickly he was able to get my laptop back to me so I can work on my paper due tonight. Thank you again!

Da
Review №93

Excellent IT support for my small business, keeping my 10 workstations and server in good shape for almost 5 years. Vellve Systems always available and willing to help. Love local and user friendly support. Thank you!

El
Review №94

Quality work from genuine people! Alex from Vellve systems fixed my MacBook for a great price. He explained the issues and gave me all my options and associated costs so I could make my decision. I was confident leaving my laptop there to be repaired and happy with the result! Highly recommend for all technology needs.

Gu
Review №95

Ahmed helped me with a problem with my PC and then cleaned it up and had it running much more efficiently in just an afternoon. Very professional, helpful and kind.

FA
Review №96

Fast and affordable, no diagnosis charge or anything, they went straight to the point without any hidden fees process. The manager told me what to expect, what I will be getting back and what my computer will be like after getting it back... Well he wasnt kidding, the computer is way faster than before with all the upgrades and the bill wasnt even as high as expected. I will recommend to all my friends !

Sa
Review №97

Alex provide me with excellent customer service. When I thought all of my data was lost he came through for me. I would recommend giving him a try for data recovery. Thanks Alex!

Ma
Review №98

Vellve Systems came to my door on time. I didnt have to wait around all day. They were able to fix my computer without the hassle at a good price.

Ni
Review №99

All around Great Experience for my Company!

ca
Review №100

Customer service is great, the owner really worked with me to get what i want done to my laptop. He seems to care about his business a lot and wants to make the customers happy. That is how all businesses should be, thank you for reaching out and fixing my problems.

Information
30 Photos
100 Comments
4.7 Rating
  • Address:4548 Old Pineville Rd D, Charlotte, NC 28217, United States
  • Site:https://www.vellvesystems.com/
  • Phone:+1 704-469-7733
Categories
  • Computer repair service
  • Computer consultant
  • Data recovery service
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–5pm
  • Thursday:10am–4pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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