This company is awesome. Especially David, he was professional and great to work with you. I highly recommend David and Southern Star towing for any of your towing needs!

Will and Cam did a awesome job getting my car out of a ditch definitely would use them again.

Billy is world class he helped me out beyond anything the service was great the ladies in the office was courteous and everything will always call when I need service

Billy was prompt and very professional. He made sure that my mini bus was well taken care of during transit and properly parked. Customer service did great with communication

This is one of if not the best towing experience I have ever had the driver Cameron was polite and prompt use this company if you ever need a tow 10 of 10 recommend

My husband was towing our boat yesterday when the one of the trailer bearings broke & the wheel almost fell off... He pulled over onto someones front lawn & called AAA. (no answer, by the way, over 24 hours later!) Then he tried Seatow & they connected him w/Southern Star Towing. It took a day for a flatbed to become available & then our trailer was too long to fit onto the flatbed so my husband & the tow driver, Cameron, had to physically wrestle the trailer & boat onto the flatbed at an angle so it would fit! I had to post a review for this amazing kid who went above & beyond! Im sure Camerons job description does not include wrestling with a boat & trailer, but he stepped up & did what had to be done to get this problem taken care of (especially compared to the customer service person I called at AAA who was totally uninterested that the roadside assistance number is still not working...) Cameron, you are amazing! Thank you so much for being the a bright spot in an otherwise frustrating weekend!

Billy did an awesome job! My C3500 dually truck was stuck and in a very bad position for towing. Billy got the job done, without damage and with a great attitute. Thanks!

Great service. Thank you!:)

I can not thank Will enough who works for this towing company!! today while I was at Uhaul getting a hitch put on my car, they messed up my brake wiring and the car would not even start or even move to neutral position, Uhaul also had my car on a metal ramp while they installed my hitch, Uhaul told me oh well there is nothing we can do we cant figure this out, I felt helpless and beyond frustrated I just wanted to cry, we called multiple tow companys to tow my car to Toyota and triple A and other companys refused to do the job because the car was put on a ramp by Uhaul and they needed the car off the ramp to tow. The problem was there was no way to get the car off the ramp because it was on brake mode on this ramp. Finally after talking to Toyota about the situation we were in they said I should call Southern Star Towing and they should be able to get my car off the ramp, Will showed up in a very timely manner and was super sweet and professional, he looked at the situation we were in and said I can do this, as we watched he was able to get the car off the ramp in the Uhaul garage and onto the towing truck and took my vehicle into Toyota for me!!! Will came thru when no other towing companies could, he is my saving angel today, I could not be more thankful for the actions of this company and will definitely use them in the future if need!! highly recommend.

Billy was awesome, knowledgeable and professional. Gave me courtesy call and was right on time, will use again!

Billy Najera was great very professional if you ever in charlotte, NC give them a call if your broke down SOUTHERN STAR TOWING!!!! Oh i forgot dispatch got me picked up within 30 mins.....excellent service

Gary delivers cars to the dealer I work for and he is the best tow driver that I’ve worked with in 5 years of this business. He is knowledgeable and courteous. 5 star service!

The Best Of The Best...

Awesome towing company Billy top notch

Fair and honest folks

So legit one of the most embarrassing moments today. I got my car stuck on a curb in a parking lot. It was hot, & I had my 4 kids 8& under with me. I called Southern Star & they sent someone right out to me. He got there very quickly. Before calling them, I had someone quote me a 90-120 minute wait for someone to come out. He made it out to me in under 30 minutes. He was really professional & got straight to work on getting my car unstuck! I was worried about how embarrassing it would be but he was professional the entire time& very polite. My kids & I waited in a grassy area & he got my car unstuck in no time! Highly recommend!!!

Awesome service, Billy was great.

Billy was very professional and a nice person got our 26

Southern Star was absolutely fantastic. They were holding a car I flew to Charlotte to purchase until the shipping company could pick it up. Not only were they kind, helpful, and respectful. These guys went above and beyond, they stayed open an HOUR LATE because the shipper could not make it before they closed. I couldnt be happier with these guys - fantastic service and great people. I would encourage anyone in the area to use them.

The staff was extremely helpful and courteous. The lady at the front desk was friendly and gave me good insight on what to expect with the process

Came to pick up a bucket truck for my buddy. They help me load it without even asking! Seems to be really good people

The associates at Southern Star were very polite and helpful when we went to check on our car. Cameron was a great help to me in removing my personal items from the vehicle. Thanks for the friendly service!

They came and got my new truck back on the road Fast!

They can get to taken care of. positive experience

I was in a bind towing a truck a long way from home. Southern Star towing knew exactly what to do in a difficult situation. They saved me a lot of time compared to what others.Thanks guys!

Wonderful company with very friendly employees. Jason was amazing. He towed my car to a mechanic and provided phenomenal customer service in the process. I highly recommend Southern Star if you ever need anything towed. They will take good care of you!

Called at 5:26 PM, original wait was 1 hour 30 minutes, our driver David (who is awesome) made himself available after his shift ended and got us and was at our stop in under 30 minutes during rush hour. If you want the best, this it. David was awesome. I wish I had 6 stars, he went above and beyond.

Southern Star came to give me a tow when my cargo van broke down. Theresa was great, had a great sense of humor, told me it would be a hour and a half before they could get to me :( She then called back and said they had a cancellation, and theyd be there in 20 minutes :). The driver loaded up the van, zipped me and the van to my mechanic and was top notch professional every step of the way! 5 stars, will use them again.

Great reliable towing company. They do a great job.

This company had to be called to tow a company truck (semi) I read the reviews and decided to give them a try as opposed to the recommended company that told the driver it would take 2-3 hours for them to arrive. I spoke to the dispatch who was very nice and the actual driver Tony was very nice and helpful. Not only was all the staff nice it did not take even an hour after calling for them to arrive and that is always great during a stressful time such as a break down. I highly recommend this company.

My experience was great! That had 100% to do with Jason. He was very kind and yet very professional. Definitely the best customer service experience Ive ever had. I really appreciate the pride that he takes in his profession.

I will be forever grateful to Southern Star my car broke down and they were there immediately. I was so scared and they made me feel safe.I will always keep their information in my car.For ever grateful.Thank you again!!!!

You never want to need a tow truck... but in situations when you do, youll be thankful to pick a good one.Jason was so awesome with my son with autism (we were stuck on the side of the interstate) - he made sure he was safely in his truck and not scared before he even got started.Got us home, even took a few minutes to help check what was wrong.Gave recommendations on shops... which we sadly needed after realizing it wasnt an easy fix.Now my son wants a tow truck for Christmas and to be a tow truck driver.Great company, and so impressed with the kindness of Jason!Thank you!!!

They were very helpful and courteous. Got to me extremely quickly and even tried to help me start my car so I could avoid having it towed. I would definitely use them again and recommend them to my friends!!

Everyone is incredibly professional and friendly! I used them for an accident and they responded quickly and were extremely helpful! They actually care about their customers!

Very helpful and reasonably priced..

Jason was great - showed up 5 minutes before they said he would, was super friendly and even followed up to confirm, as the mechanic I was having it towed to had moved. He took it to the right place & got it handled! Would definitely recommend.

My experience with Southern Star towing was excellent. From Linda and Theresa, to the actual towing. Jason was professional, yet kind and personable. When youre dealing with stress from your automobile, this is the kind of company you need to have.

Had vehicle problems and needed a tow, so I called Southern. Jason showed up in a very timely manner. He was very friendly and did a great job with the tow. Towed my car to the shop and even gave me a ride back home. I definitely suggest using them for any towing job

Absolutely rude driver and one of the worst tow services Ive ever dealt with. The driver ripped me off by driving my vehicle only 50 ft from the wreck, ripping out my rear suspension in the process, took my key and said if I want it back I had to pay $130. Even worse, the driver didnt want to drop my car off at my residence which was closer than their lot because he didnt feel like it. Absolutely despicable guy. I would not reccomend using this tow company unless you want to get ripped off rudely.

I received excellent service from Eric today. I really appreciate all the help from the first phone call to the picking up my car. Eric you are awesome and thank you⭐️⭐️⭐️⭐️⭐️.

Huge puddle blocks the front entrance if it rains. Wear your rainboots or waders!

I would like to thank yall for going out your way to make sure my husband get his personal information back THANK YOU SO MUCH!!!!!!!

(UNCC STUDENT) Im not familiar with the charlotte area at all, Im only here for school. but this company helped me out tremendously , billy was very helpful and was careful when handling my car! Now if I ever need my car towed anywhere I know who to call . Thank you southern star towing

Awesome towing company!

One of the biggest rip off companies in the city, they charge $500 for simple tow coming out of wintch, all the other reviews are fake, dont call these guys. They will tell you $250 on the phone, but once they will come over there, they will charge double. If you happen to call any other wrecker, they will call ahead so that they can charge even more. Dont even bother to give them a call, otherwise PRICE WILL INCREASE

This company is awesome! And so was their employee Jason. He was almost at the end of his shift. And he decide to stay and help me. Thank you guys

Answer your phone.

Good business all around.

Came and got a driver that was lost and stuck in my neighborhood in just a few minutes. And even help Driver back out on the main road. Awesome job.

Fast friendly service. Awesome trucks. Elite fleet of petes very knowledgeable about towing and recovery. They can handle any size vehicle or equipment.

Great freaking Service 5 stars Jason is the bestClean, fast and on timeYou have to call them if youre ever on the side of the road thank you so much honestly the best tow truck service here in Charlotte

I wouldnt recommend anyone to use this towing company they are very unprofessional very RUDE!!! They made me pay to get my belongings and I wasnt able to get everything that I needed!!! Everyone that works there is raciest which doesnt surprise me smdh

David was absolutely wonderful, my car broke down in the middle of the road and less than,10 minutes later he picked me up and took me to the advanced auto parts near me. Fast and cheap and quality service!

One of the areas best.

Fast service. Great price and quality!

Great customer service & fast call response time, experienced drivers as well

Great people, very helpful and generous when we were in need.

Super rude, would not take a card over the phone, and a LOT of attitude. There are too many tow companies in Charlotte to give my money to someone that uncivil.

Affordable company with great employees. Thank you all!

Very friendly and reasonable people. Thank you!

PROFESSIONAL SERVICE AT GREAT PRICE

Great place if you ever need a tow. Friendly people

Very rude people I don’t recommend to no one!!!!

The service was exceptional!!!! I would recommend them to family and friends!!!!

They do great work for us.

Nasty attitude .... last thing you need when you Have Car problems is someone with a nasty attitude

They are great!

1st visit