Place is still good to me...needed a part that was very minor. Online all out of stock everywhere and Acura didnt have any either. Used online was almost 200 dollars for a trim mold for the bumper.Went to pull a part and showed it to the lady... She said is that all. I was like YES.She said take it.I am very thankful

I am restoring my 1993 F-150. Every time I go to Pull-A-Part I can usually find what I am looking for and their staff are awesome! They were quick to point out their VIP program. If you dont happen to have the tool you need to take off a part I needed, there are staff that can do that for you for a nominal fee. Now, at other Junkyards in Charlotte, NC those kind of services are not offered or even mentioned to the customer. Plus Pull-A-Part prices are down to earth. Unlike those other nameless other Junkyards in Charlotte.

I went to pull a part today and arrived at closing but was able to retrieve the part I needed and upon checking out, I find I was short on the amount of cash I needed for said part! After pleading with one of the managers, ( whose name I find was ROB), who was very helpful but tells me very politely, its out of his hands (due to certain mitigating and presumptive factors),the cashier that was assisting me,( I find due to my unnecessary curiosity her name is LAURA) that she has come out of her own pocket with the rest of the money I needed to finish paying for my part and I was able to get my car fixed and continue my everyday life after this unexpected setback. Laura AND ROB , cant forget rob, I was broke as a joke, you guys seen to it that I was more than well taken care of. Thank you so much and thank you pull a part, for having the part I needed as well!!!

I researched the site and called customer service to make sure this part was there. It showed two rims on the website. Drove from Mooresville to Charlotte, just to hear oh sorry we dont have anything for the year of car. Great customer service , Id you gas and time to waste give them try!

I visited the Charlotte location today and was super pleased with the personal serviced that I received from the General Manager directly. He stopped what he was doing to assist me in locating a part. I had stopped by this location several times in search of this part and he made certain today that I left with it in hand. I think his name was Terry, nonetheless he was the top manager at the property. Now that is what I call good ole fashion customer service.Robert Williams - Concord, NC

Amazing experience here better than other pick & pulls in the area. They have the best prices hands down. The staff is very attentive and the manager Rob even helped me with a vehicle i had trouble finding.

The worst phone directory tree I’ve ever experienced. I just wanted to talk to the parts counter to see if they had a headache rack for my truck and ended up being transferred to Atlanta. Horrible customer service and handling

Bring all your own tools. They have golf carts for rent on site if you need one. Will barrels are available but Im unsure if you need to rent those. Bring water to drink as the yard can get hot if youre there in full sun for period of time. There is a hand washing station as you leave the site right before you pay.Go to the website to check the inventory to see if they have the vehicle that you are looking for. Also all of their pricing is available off the website so its easy to buy parts as you can see what they cost before you go in. If you happen to get a defective part be aware that they will give you a store credit and do not give cash refunds. If youre a do-it-yourself mechanic this is the place to go for hard to find parts. Also I go to place if you just like to swap parts out and save a few bucks from the auto stores.

Rob was very helpful. The employees are always nice to me and helpful also. This place is awesome and I will always keep going there

I’m new to pull a part and how it works. I had trouble at the beginning finding some of the cars and understanding how everything works. I was fortunate enough to run into Tim who showed me around and explained everything to me. He even got some of the other works to help me with taking a engine out. This made the experience a lot less stressful. Thank you again Tim and all the other staff, from the works in the yard as well as the workers in the front.

Rob and the team are patient and very professional and value their customers. The yard is large and well stocked with rust free southern vehicles. A great website and a great place to find a lot of good parts.

Cars are inventoried by row. You can find your vehicle by searching on their website. They will send notification out when vehicles like yours come in. Very convenient and reasonably priced.

This place has gone down hill fast they sell used parts for far more than buying them new. They dont even know what the parts are they are selling you. I got a heater valve lady said it was a EGR valve EGR runs off exhaust not cooling system 20 bucks for a worn out part I could have got new for 14 only come here if you get a engine but good luck they are all clapped out and not worth pulling

Is a great place for parts, you can find whatever you want there, and cheaper prices.

The staff was nice and helpful. I got lucky and was able go find just what I needed for my 92 Ranger

I am completely thrilled about the incredible service I got at pull a part of Charlotte... The young lady named KACEY is a GOD send and I Hope you hire more like her

Very Helpful, Tim helped me break loose some stuck lugnuts. I would have been stuck without his help. Their prices are good too. Ive been coming here a long time. Thank you.

Yaz James was absolutely amazing and helpful! I needed a window for my car, he took his time to answer my questions and get the part I needed.

The manager Mr. Tim offers the best costumer service! And the entire Pull A Part Team helps all costumers.

I think the prices for rims are too high or like the one that I bought it was old and Faded some of the other nicer rims I could have seen the price but not for this one thats my opinion thank you

Great place for parts. Highly recommended.

Absolutely terrible place to buy USED parts! I went in, had to look up a map online to find the vehicle I needed. Got a turn signal switch, oil dipstick, and a headlight assembly. $58.00!! .... I sat it all down and left. I ordered all 3 items new from RockAuto.com NEW! $57.00... ABSOLUTELY REDICULOUS!

Great place to get second hand car parts.

Best used parts EVER been going since day1 as a Fresh outta high school kid now Seasoned Pro Grown man

I love it, great shopping experience to get parts for my Daughters car.

Best place to buy used auto parts. Clean and organized facility and they rent golf carts by the hour so you can drive yourself right to the vehicle you want to pull parts from.

It was a great experience. I got a third brake light for my 2000 Ford Explorer.

The Business told us where to look, after checking the place out we found many parts and picked the ones we needed, GREAT, PQ

Didnt found what i was looking for but i found something else they dont have good record keeping they. Comp tell you were you could find the car you looking for but sometimes its not there

I’ve come here a few times looking for parts I’m not always able to find them but it’s not their fault if they don’t have. I love how the organize the cars makes them very easy to find, to the price to get in is very reasonable (it’s $2 to get in) reasonable prices, they have a computer at the entrance so you can find what you are looking for which is great so you don’t have to wonder around trying to find what you are looking for

Plenty of selection and an almost constantly updated inventory. Do it yourself but offering just the right amount of help and friendly assistance. Maybe the best $2 you can spend on any given day.

It was a nice place. inventory does not match whats online, the parking lot has more debris in than the yard becareful of flat tires on your personal vehicle

I love this place, good prices, and fast service but I do wish that they would separate the European cars from the Japanese, and korean cars. It would make finding the right parts a little faster.

As far as their return policy it sucks they won’t even give store credit when I have the receipt in hand and it’s been couple days after 30 days! This place is like hood there’s better places than this one!!

It is a, pull your own parts, auto grave yard. A kiosk on the way in lets your know where to find a suitable car to salvage. $2 gets you in. It is not 100% of whats on the road. Check their website first.

The production manager; Tim, went above and beyond to help me find the parts I needed to finish getting my truck put back together. The next project I take on I will be coming back here because I know I will be taken care of.

So I had my lil one with me when I came in, which means I couldnt go back to find what I needed, the sweet sweet store manager went back to hopefully find what Im looking for over all I had an nice experience, Tanks Rob for your help.

They are in my top two junk yards to visit. Pull-apart is a little cheaper on the thinks I have bought but the whole yard is gravel and dirt. Not a bad place.

No way to know what parts have already been taken off that vehicle they need a better online system that manages that

The thumbs gave me some trouble but those toes well, they popped right off!

Yard is a total reck use to be clean and organized . you have to dodge parts in isle use to be nothing out in isle.the people are helpful and friendly.

Excellent. I can highlight in this place an incredible attention from all the staff. Thanks.

Great place to pull a part for your car( you see what I did there)... Great prices on some things, not so great on others. However $5 for a fuel line vs $65 in the store, Ill buy that for a dollar, or 5.

Staff was cool, good loot, good prices

Very clean to be a salvage yard. Vehicles are easy to locate. I was in and out in 30 minutes. And..... the parts are CHEAP!!!👍

Amazingly kind staff, always super helpful. And obviously its a great way to save some money. My boyfriend and I are both mechanics and sometimes we go just for fun :p

Mostly older vehicles but if you set up an email alert, you can get notifications

You pull the parts you need off of salvage vehicles on their lot. Very low prices for good usable parts. Wheel barrows and golf carts on site.

They always seem to have plenty of cars , just not organized enough

Very courteous staff and helpful for thier assistance in pulling a part for me.

Employee are pleasant and very helpful when needed. Great goto place.

Straight forward. $1 to enter the junkyard, bring your own tools and take the parts you want from any vehicle. Bring your parts to checkout for the price.

Sold them my 1998 Honda civic that was stolen and had a minor crash. They paid $295, no hassle, got the check that day.

Very organized yard with vehicles up on stable stands made from steel rims to make getting parts easy and safe.

Organized clean yard quick and easy in and out I love this place

Great staff and ever changing inventory.

Some parts are priced right and some others you might as well buy them new. Also, the automated system is setup to pick up the slightest sound that you have to keep extremely quiet to get to the option you want, otherwise the main menu will restart over and over again. Also, dont expect to talk to a person in real time to get information, at least I couldnt given the automated system kept taking me back to the same options again and again.

What ever you need for your car you can find it .

Needed a wheel for my car. Called everywhere in Charlotte no luck. Pull a part had exactly what I needed. When I couldnt get it off with 4 way I ran into the production supervisor Clayton. He didnt stop til I got what I came there for. Great place. Great customer service!!!!!

Nice staff, bought my dying car, easy transaction.

Lots of cheap parts, just have to do some searching. Fairly friendly staff.

Cool dependable place but they mostly cater to people of Spanish background.

Good place very clean

Cheap and staff was great

Like the hours. Wish you had til the closing time to get in, got there and they would not let us in even though we were there 20 minutes b4 they closed. Know for the next time that nobody in yard 30 minutes b4 close. They could also put on their voice recording & website about an age restriction on children so they may enter yard,or charge a fee according to age and/or sign a paper stating the parents/ guardians are responsible for childs action.

Great place to get the parts you need.

Was out there yesterday and the yard manager was super helpful. I wish I could remember his name because he was awesome. Since I couldn’t find the park I needed he walked me inside to see if we could find one that was similar. He helped me throughout the whole process . Super happy with the service.

Junk yard. I get parts for my old truck that still runs

Decent

They wouldnt even look up any parts for me. The automated line told me they didnt have any Chevy truck parts from 94-00. Thats hard to believe. I need a drivers window so guess they dont have that either so pointless place to TRY to get parts

Robert was the most helpful employee. I havent encountered anyone so willing to provide their services...thanks again Robert for all your help. He really went over and beyond.

If youre going to have a rule against something, have it posted where its PLAINLY VISIBLE PRIOR TO ENTERING, plainly visible on the website, OR HAVE YOUR SERVICE REP LEAD WITH THAT instead of pointlessly asking what I need then telling me minors cant come on the grounds.I wouldnt have bothered to come in the door or wasted a half hour and gas if someone had picked up the damn phone when I originally called, or if it was posted on the website where it could be seen.

If you need parts,this is the place to come to.Parts are reasonably priced,and if its not the correct part or a part no longer needed,it can be returned for credit toward another part as long as you have a receipt or a copy of one saved on your phone.Unbelievable!. Nuff said.

I’ve been here a few times and to a handful of other similar places and honestly don’t understand the complaints. For a junkyard this place is great. If you aren’t ready for a junkyard then maybe don’t go? Apparently you can ask them to pick things up with a forklift if you need it? I’m not sure how that works but have overheard a few people ask for that service. Also, it’s way hotter out there than you expect and you might want to bring more tools than you think you’ll need. Depending on how much you are taking apart expect to deal with what someone else left you, maybe they stripped a screw or bent something and you’ll need to deal with that.I don’t want this to be complaining about other reviews but geez already, if you want to walk in and know for sure you can get a good part and have someone else find it for you and not have to walk on rocks then maybe a junkyard isn’t a good place for you.They are pretty clear that they only inventory individual vehicles and you pay $2 to go look and that you maybe should sign up for an alert when a car you are interested in arrives and that they don’t inventory parts. And it’s a junkyard.And the pricing...umm...yeah it seems fair to me. I got an alloy wheel for like $25 or whatever and lug nuts for $0.50 each. Cheapest you can get lug nuts for is to buy a set of them for like $50. So I think I made out pretty damn good on prices.I do have one minor quibble and that is I wish they put the trim line of the cars on the inventory. Parts I needed were only on a certain trim line. So that part wasn’t great.

It seemed to be a good place clean as far as working on the vehicles there all propped up at decent height. Ground is big rock clean good cars not trashed beat up cars everyone else has already stripped down none of that there all around a great place to get affordable used parts for your ride if you have mechanical ability. I thought it was a nice clean environment from the places I have been to in the past.

I have nothing but good things to say about this outfit. I am one of there top customers.

8535 Hankins RD 28269

They never have the part i go for. Its aggravating.

Easy to locate vehicles! Very professional employees!

Be prepared to walk a lot!

I looked up the part online before I arrived. That is the way to do it. Otherwise you will find yourself wondering around acres and acres of parts. Its a great system if you know how to use it. Also you Dont want to spend a lot if time walking on heavy crushed rock unless you have boots with thick sole s otherwise you will destroy your shoes and your feet.

If you have the time, tools, and ability to work on cars, this is a great place to check out. Ive been to this location and the Winston-Salem location, probably about 15 times total between the two. This isnt an old school junkyard. The yard is all gravel and kept tidy, so theres no knee-high weeds, mud, or snake habitats to deal with.Just a few tips to those new to Pull A Part... I highly recommend visiting their website before you go. You can make sure they have the vehicle(s) you need parts from. It also tells you the date the vehicle was put on the yard- the more recently it was put out, the more likely it may be that it has the part(s) you need, as cars can get stripped down a bit after being on the yard for a couple months. You wont know if the part you need is there or not unless you go look for yourself because people are removing parts every day, so if youre after a rare or sought-after part, the sooner you can get there, the better.Next, youll need to check the part pricing on the website. Ive seen some reviews saying they charge more than advertised, but Ive never had this issue. When you check the part pricing online, many of the parts have an environmental fee and/or core charge (if youre not returning a core), so be sure to add those charges (and tax) to your total so youll know what youll be paying at checkout. Most of the parts I get are SIGNIFICANTLY less expensive than I could buy them for elsewhere, but it depends on the part you need. Some prices for certain parts do seem a little high, but again, this is why I recommend checking the prices on the website first. Remember, its a flat-rate system, so a part for a high-end European car, for example, is going to cost the same as the same part for a Honda, so you can really save a lot of money on parts that would be very expensive at European specialty salvage yards/shops, and you do get a warranty for store credit on most parts.It can also be a fun place to just browse if youre into cars and have the time. You never know what you might find. Ive stumbled across some rare/classic cars on the yard every once in a while from just wandering around after Id pulled the parts I came for.

Despite what other reviewers have said about the customer service, I found the Pull-A-Part staff to be very friendly. I always find the part I need (mainly attributable to the fact that I have a Honda), and it is always at an good price. I work only on personal vehicles, but all of the parts I have purchased have been in good, working condition. I once bought an incorrect part and had to return it; the staff was helpful and, of course, gave me in-store credit. Great junkyard, great inventory, great service.

Look, if you want a parts store then go to one... Otherwise this place is AWESOME for finding your own parts. They have a car lookup which will tell you which row the car youre looking for is on, the staff is helpful, the customers are actually helpful as well if you ask them. This is extremely well organized, well kept, open every day, what else can you ask for?? I am a Locksmith and I take guys in here to train on car locks and ignitions which is perfect! Nobody has ever bothered me at any pull a part in the country, Ive been to probably 10.

Nice place to pick and pull the part you need by yourself.

Been here twice, very easy to find what you need. The staff are helpful and very friendly! Has good inventory too!

No one helps you, this place is difficult to navigate

The prices are too high but the customer service is good. You can go to their website and look to see if they carry the car you are looking for and were that car is. Once the cars are taken down enough they scrap the car. So most of the cars are not rusted out. The only catch is that the prices are to high sometimes, and I would check online to see if the part is cheaper there before you buy a used part.

Good selection of vehicles. Good location easy to get in and out. Great prices. Went for a fuel pump that is $600 brand new. Got a used one here with sending unit for $24.95

Friendly staff, good prices, inventory gets updated daily.

They are rude and dont want to give money back even when your told you will be refunded in full

Poor inventory system. You cant know if the part youre looking for is there until you pay to enter, walk the lot and, unless you have some mechanical expertise, contract a mechanic to go with you. If youre looking for an external part of a particular color you cant know they have your color until you go in and find the vehicle. Good place for experts and regulars. Bad place for novice and the occasional part hunter.

3 out of 10 There was this guy I didnt like working there. Oh and this lady too, I seriously hate her

Excellent, Huge Selection of Different Models of Cars

Good place to find cheap parts . Nothing newer than 2008

Very nice place, the name says it, Pull A Part, you pull your own part.

Management of this place seems to have lost sight of what a salvage yard is. The prices for used, unwarrantied parts, which you must spend time and effort removing yourself, are often not much less than an economy new part. No employee ever smiles or makes anyone feel welcome. I recommend finding a full-service yard with a concept of customer service; you wont spend much more, and will no doubt get a warranty/return policy that is actually reasonable.

Always good

Great place. Golf carts are available so you dont have to walk if you dont want to. Great selection, pretty clean yard. Large import section. Gravel yard so wear good shoes

Great place to get parts and have always helpful the few times I have been there. Only thing right now is a friend of mine called and asked about a seat for a 99 Ford Ranger and was told 150 if track was good,but online it says 26.47 for a bucket seat.