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Comptons Automotive
4800 Sirus Ln, Charlotte, NC 28208, United States
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Wi
Review №1

Compton’s is one of those rare gems.. Thorough & trustworthy, at fair prices. I’ve taken vehicles in for service here for several years. My girlfriend started having maintenance done here after Ford quoted her $2k for a fan fix. Compton’s diagnosed the real root cause. They replaced the failed part and the out the door cost was under $200. The service manager, Johnny, is a great guy. He’s patient and takes time to explain everything and answer questions. I never feel rushed with anything and pickup times are flexible.

Me
Review №2

Comptons has a great team from the front desk to the mechanics. They offer rides to work after dropping off your car. Provide updated text while repairs are in progress and confirm any recommended additional repairs are approved beforehand. Invoice was to the penny of all estimates (provided detailed in writing), pleasantly no surprises. Transparency and professionalism with an upbeat friendly attitude -- not to mention an inviting waiting area with complimentary snacks and coffee. Highly recommend.

Ka
Review №3

I went for an oil change and was rather disappointed in the experience. First, I asked before it started how long it would take and was told maybe 30 minutes but definitely not longer than an hour. 65 minutes later someone starts telling me that they thoroughly inspected my car and this is why its taking longer. I wish they wouldve asked first because my car had just been inspected and Id have preferred to save the time. Overall, I was there for about 80 minutes.Second, the price they gave me was much higher than expected and AFTER I asked what oil they used, I was told well, we used full synthetic but I see your car recommends synthetic blend so well only change you for that and that immediately reduced the price (though still higher than the dealership charges). What wouldve happened if I didnt ask? Finally, getting back to my car they recommend I get the oil changed in 3 months or 3k miles. Really??? They tried to upcharge me for fully synthetic and then tell I need to replace it sooner than the manual recommends for synthetic blend. The oil change itself seemed fine but Im not left feeling I can trust them with my time or car.

Mi
Review №4

Ive been through a lot of garages and Compton is a rare find. Their shop is clean, the staff is incredibly nice, and theyre always very professional in front of the customer. One of the mechanics even dug out my old wheel bearings out of the bin so i could properly file a warranty claim with Subaru. 10/10 if we didnt move out of the area wed continue doing business with them.

Ma
Review №5

I was traveling through Charlotte and was in desperate need of AC repair, and my braking was starting to feel soft. Comptons performed all the repairs within a day, at a great price. The shop is clean and they have some of the kindest, most honest, and friendly staff (I worked with Johnny) I have ever encountered. The owners mom even gave me a ride to the light rail station. The owner personally reached out to me afterward to make sure everything was to my satisfaction. I would highly recommend Comptons to anyone in need of repairs. Excellent experience!

Ad
Review №6

The team at Compton Auto have been courtesy and professional every time Ive brought a vehicle to them for maintenance or repairs.Ive been using them for at least two years now, and for me, their location is a bit out of the way, its worth the time and effort to put my vehicle (s) in knowledgeable, capable, and trustworthy hands.

Na
Review №7

My ABS, traction, and TPMS lights have been on for the past two weeks. I first took my car to Kia Courage and after waiting 2 hours, I was told the wheel bearings needed to be replaced and was quoted for $1400. I had to tell the associate there more than a handful of times that I would need to wait and I wouldnt be able to get the work done that day. I felt extremely pressured. I decided against their service shop. So I used Google to research auto mechanics in the area. I came upon Comptons Automotive. They are working on my car today and have quoted me the price of $607! Not only is it about $800 cheaper, but also everyone Ive come into contact with has been extremely professional and kind! The associate who called to update me on things was going to add on some more services (brake lights), and when I asked him to leave it off he was extremely kind and professional and told me that would be just fine that he would have a list of recommended services as well as prices so that I could schedule things in the future. I didnt feel the least bit pressured! Also, the very nice lady who makes the delicious cookies gave me a ride so that I could go to work while they have my car in the shop. I am very thankful for the way Ive been treated thus far by Comptons Automotive!

Ha
Review №8

Comptons has been taking care of my familys cars for over 2 years now. I trust them wholeheartedly - they would never upsell or suggest unnecessary repairs just to make a buck. The guys are hardworking, honest, and do a great job communicating and following up after repairs to make sure everything is working properly. We are thankful to have found them!

K
Review №9

This is the best Auto repair shop in Charlotte hand down. No, more dealerships for me. Quality and dependable work every time. You should give them a chance to prove it to you. Best Diagnostics in town.

Li
Review №10

I originally got my oil changed at the dealer. They highly recommended up to $2,700 worth of work. I took the car to Comptons for a second opinion. They explained what really needed to be done and also explained why the dealer said what they said. Taking it to Comptons saved me almost $2k. The car is working great and I have no concerns.

Ha
Review №11

Always have a great experience. Small things to large jobs always done professionally. My vehicle is always returned to me spotless. Wont use anyone else. Deal with them with confidence. Have known the owner for 20 years. Cookies are great too.

Ch
Review №12

Great costumer service, always doing their best to keep the costumer satisfied, great quality on parts and labor for the price. Thank you ...100% recommended.

AM
Review №13

Very nice people. Todd the owner very nice and helpful. Johnny, one of the mechanics who also was manning the front, I hope I spelled your name right, was very very helpful and informative. And the mechanic who checked my car out I believe name is Jamie, thank you for everything. They all genuinely seem like they care. Thank you guys.

Ca
Review №14

When you are new to any area, it is very challenging to find a reputable mechanic that is not going to rip you off. Based on other reviews, I was extremely fortunate to find one. To put it simply, Comptons Automotive is absolutely the best in diagnosing what needs to be done and completing the job with knowledge and quality workmanship. Manager Ken is awesome and was able to take care of everything with respect and accountability.Thank you Ken.P.S. Love your dog Katie.Joyce V.

Jo
Review №15

Worked with the Compton’s team and Todd to prep our company car for a trip to ChicagoThe car had been sitting for 6 months due to Covid.Compton’s came over jump started the car and executed several repairs in one day. The work was above dealer quality and the pricing was very fair. I made the drive from Charlotte to Chicago and the car a 2011 Lexus drove like it was brand new.The work is as quoted fairly. ( I checked against repair pal). The customer service is what impressed me. I even got a follow up today to ensure I made it to Chicago safely.If you are in Charlotte strongly consider Compton’s for your automotive repairsThey treated us very well!

Mi
Review №16

Todd was very personable. Comptons Automotive definitely has a family owned vibe to it, and you can see a legitimate care for his customers as opposed to being a front man for the corporate machine like some other places. Never before have I taken my vehicle for servicing and was engaged in personal conversation that had nothing to do with my car until I took it here. A great customer experience where my vehicle was taken care of and trust was certainly garnered. Certainly coming back!

Ni
Review №17

Compton’s service is unmatched by any other mechanic I’ve ever been to. As long as I live here they will always have my business.

Fa
Review №18

Comptons Automotive serviced my vehicle twice and both times I received nothing but quality and professional service. They are the only auto shop that I trust to not rip me off or BS me by suggesting that I fix other things about my car that I didnt ask them to look at. (I experience this often as a woman; everyone likes to try to take advantage of us). I definitely recommend this company for all of your cars needs!

Al
Review №19

The people there are to be trusted. They give you the correct information about your vehicle and give you different options on fixing it. If you have any questions, they are more than happy to talk to you. The quality and price are great.

Da
Review №20

Compton’s always does a good job and is very affordable. I’ve been going to them over 5 years. I love giving a small, local business my business!! I’ll be back the next time I need a car service.

Ma
Review №21

Thank you for your excellent service on my 10 year old Volvo. It drives like its new!And thanks for being such super nice people, from the owners to Jamie, Charlie, Ann and Caitlin.The freshly baked cookies were a huge hit also!

Ma
Review №22

Comptons Automotive may be the most thorough mechanic I have ever visited. They are very honest and were careful to explain how my specific car works so I could better understand the scope of the work that was needed. Additionally, they are efficient and provided me with a ride to work after I dropped off my car. Highly recommend

Ro
Review №23

CA replaced my damaged splash shield. Done Quickly, meeting price quoted, no surprises. Friendly and knowledgable team. Nice lobby, great fresh cookies.Recommended by a friend. Worth the 20 minute drive. I did not take advantage, but they offered shuttle.

Co
Review №24

Great value and wonderful service!

Da
Review №25

I have been using Compton Automotive for servicing on my 2009 Mazda 6 since I purchased the vehicle. I have nothing but good things to say about the quality of service, value and professionalism I experience with each visit. I have yet to have an issue with any of their repairs. Highly recommended!

Ho
Review №26

I took a used 2019 Golf R for a Pre Purchase inspection and everything went perfect. We worked with Ken and he was a super friendly guy and was very honest with us about the car. They were very thorough with the inspection and I’ll be certain to recommend this place to my friends.

Br
Review №27

Wow, an amazing experience. I definitely recommend. Great work and a reasonable price. I was made fully aware of repair and cost required. Friendly staff provided ride to work while my vehicle was fixed. Plus, the freshly baked cookies, Heavenly!!!

Pe
Review №28

Dave is great...Gets things fixed the first time..good prices.Hes Honest and wont give you a bad deal..He knows it all..

Sa
Review №29

What a great experience! As soon as we walked in we were greeted with a friendly smile and fresh baked cookies. They were able to get to my car quickly and were honest about the repairs, and no list of additional repairs needed. I will definitely return to Compton’s Automotive!

Da
Review №30

Comptons Automotive is our go to mechanic for all of our needs. Very reliable, honest and friendly staff. 10/10 would highly recommend!!

Ni
Review №31

Great service from Comptons Automotive. I came by to drop off my truck before they were closing and two men came out to look at my truck and try and diagnose the issue without me even having to ask. They were very knowledgeable. They are nice on the phone and in person. Patient. When I got a different diagnosis I told them Id do the work myself and they were very accepting. I highly recommend going here for your auto services. People you can trust who wont sell you on things you dont need.

Lo
Review №32

Weve went to Comptons since we moved here in 2015. They have always taken very good care of us and have never given us a reason to look for any other service.

La
Review №33

Absolutely hands down best shop that I’ve ever been to around town!! Words can’t describe my experience with Compton’s Automotive.. from the moment I dropped my truck off the walk in area is very customer friendly. Ken the service manager was very personable along with the tech that worked on my truck. Charlie knows older trucks and that’s hard to find these days. This shop actually cares about the customers whole experience from updates to being very honest about what’s going on. They took their time and corrected all the issues I had and sent me back out with properly running truck. I have definitely found the shop I will sending my vehicles to & recommend everyone give them a try!!!

Cl
Review №34

Just stop looking, this place is the best. Being in service as well I truly understand how hard it is to run a business and always do the right things. Be fair, honest and be able to afford a great staff. Comptons Automotive does all of that. I take all my fleet vehicles there, my personal truck and my wifes car for everything. Prices are fair and service exceeds expectations.

Mi
Review №35

Well in this day and age of trust and mistrust, finding someone you can count on is crucial. Comptons stands behind its work 100%. When I brought in my van for an issue, it was diagnosed immediately. ((I must say Mike has a keen sense of smell and immense talent)). I was given a rough estimate of the cost of repairs and expected wholeheartedly for that repair to the amount we agreed upon. Lo and behold, when I picked up my vehicle, there was no charge at all. As it turned out, this was a previously repaired on the same side, though we thought otherwise.The part itself failed and is being sent back to the supplier.I would have not know this and they did not need to tell me that and could have charged me without any balking on my part. The fact that they realized it was the same part on the same side and did the right thing is not commonplace anymore.They are 100% my go to place and I would recommend them to any and everyone. Get it done as promised, know they stand behind their work and will insure youre satisfied... Give them a try...

Sc
Review №36

I have been a customer of Comptons for over ten years through multiple vehicles; both personal and with business. They have always been courteous and honest about the work that has been done regardless of general maintenance or having to have a water pump and flywheel changed at before 45,000 miles. I would highly recommend Comptons to anyone who is looking for a professional yet still personal level of service.

Da
Review №37

One of the most honest garages I have every gone to. They do all my work now. Very nice people and honest mechanics.

La
Review №38

Second visit trying to establish with a new, more convenient auto service facility after moving into the Steele Creek area from elsewhere in Charlotte (been here for over 30 years). Very pleased thus far with their facility, staff, friendliness, professionalism, service menu, results, and zero attempt to up-sell during routine maintenance visits. What else is there? I am happy and will be coming back on a regular basis! Highly recommended.

Me
Review №39

We were very impressed with the service we received on a recent visit to have our BMW serviced at Comptons Automotive. We will be returning there again whenever we need to have service. Their price quote on tires was very competitive as well.

Da
Review №40

I brought my truck in for service today and was warmly greeted as I entered the door. The customer service at Comptons is simply fantastic. They really listened as I described the problems I was having with my vehicle and offered an extremely fair quote for running diagnostic testing. While waiting for my ride home I was offered fresh baked cookies and coffee. Did I mention their customer service? Before I left they had diagnosed the problem and gave me a great quote for repair. My truck was repaired and ready for pickup an hour after I arrived home. This is the shop where I will be bringing my vehicles and recommending to my friends. Thanks guys!

An
Review №41

Always a wonderful experience here at this family friendly auto care facility. Always greeted with a smile and a fresh cookie. They even can bring you to work or home while they work on your car which is a nice touch. Warm and welcoming environment!

Wi
Review №42

These guys are truly greatthey got me in and out quick and the price was a lot lower than I expectedI would recommend them to anyone

Gr
Review №43

These guys are the best in automotive repair and maintenance. I’ve never been to a car shop where I’ve felt more welcomed and impressed. Superior customer service, family owned company, quality work and competitive prices for sure. I’m so glad I found such an awesome place to keep my vehicle on the road and safe. Very knowledgeable staff, and a shop dog named “Katie”. Really nice lobby with coffee and cookies baked fresh daily!

As
Review №44

Comptons is the most trusted auto repair facility that I have ever experienced. They advise of the work that you need and designate the wish list things that you should get done. I send everyone to them and everyone of my vehicles go to them.

Pr
Review №45

Todd and his team always do great work on my older car, saving me money and recommending only what I need for routine maintenance. The waiting room is fantastic with plenty of goodies, and Annes fresh-baked cookies are always amazing.The free ride service is very much appreciated as well. I will continue to take my car here for a long time.

Sh
Review №46

Well once again went in for a repair and they obliged me on very short notice. I wound up having to purchase a new tire due to the extensive damage on and got two. The value was good and timeliness of the repair was excellent. The very next day, I received a text asking me how things were .Personalized friendly no pressure service.. Terrific place !

Ju
Review №47

I would highly recommend Comptons Automotive as I have had my vehicles serviced at their garage for over 7 years. I love that I can drop off my car and they offer transportation to my office and also fresh cookies every morning. If they have found any additional items I need to be aware of with my vehicle they have called me at work to discuss. Quite a few of my co-workers also have their vehicles services there too.

Vi
Review №48

I have been working with Compton’s Auto for over a year now. They are the only people I trust to work on my Jeep Wrangler. I love the responsiveness of the staff and their knowledge when it comes to working on Jeeps. They are always friendly and professional. FYI while your vehicle is getting serviced make sure you grab a couple fresh baked cookies they prepare for their customers daily. They are almost as good as their service!

Je
Review №49

Trustworthy and conveniently located. I’ll come here next time I need work done on my car! They took care of my mom last time she had an issue, too.

Sa
Review №50

A great overall experience. I came in and got a brake overall and got out. I had an opportunity to meet Todds mother and she spoke with me about the history of the company and how the crew and her son operated. I had a high expectation form her and they delivered.It has been approximately 2 weeks since the work has been done and there are no problems at all. The bill wasnt steep and the recommendations that were rendered were sound and valid. Highly recommended. My 2 closest friends already know about their work.

Ja
Review №51

Comptons Automotive is hands down the best mechanic shop Ive ever done business with.The prices are fair and honest for quality work and parts. Repairs are completed in a timely manner with phenomenal customer service. If something should be covered by manufacturer warranty, they will tell you so and not take your money unnecessarily.Also, fresh homemade cookies and the hardest working friendly shop dog youll ever meet.

Tr
Review №52

I have been here several times and they are always very helpful. They call and let you know how it’s going throughout the day and take the time to make sure you understand what is happening and what needs to happen to get you back on the road safely in the shortest amount of time possible.P.S. Do not leave without trying some of the complimentary cookies they have which are baked fresh every morning.

Wi
Review №53

Knowledgeable and friendly staff that provides prompt and dependable service. My 2004 Yukon with ~209k miles started to overheat; took it in and they were able to diagnose and FULLY repair within 1.5 days! Comptons automobile will be my goto for all major mechanical repairs. Thanks guys!

Br
Review №54

Got a recommendation from a neighbor that went to Comptons just when they were starting off. Todd and his staff are excellent and do a great job of providing quotes for various parts. Customer service is excellent and they perform quality work.

Ia
Review №55

Todd and his company have been great to work with. With follow up texts to make sure the work done went well and that my vehicle is running properly, I will not be visiting any other shop except for this one. Highly recommended!

Pi
Review №56

BUYER BEWARE!! This repair shop is out to steal your $$$. They are not happy with just making a few hundred dollars to do a small repair. You request one service and when they provide the price quote its for 4 extra services that you didnt ask for 😳. Its real simple. If a customer requests new brakes that means that all they want you to do is replace the brakes. Stop quoting prices for things that the customer didnt ask for so that you can make $2,000.After being quoted a price for extra services that I didnt ask for I decided not to do business with Comptons and took my business elsewhere. There are plenty of repair places and I recommend avoiding this one!!!

Ma
Review №57

Comptons is THE BEST. Everyone is friendly, easy to work with and make you feel like one of the family. Their prices are very reasonable. The shop and waiting area are A1. You couldnt take your vehicle to a better place for maintenance or repairs.

Ch
Review №58

Five stars isn’t enough to describe Compton’s. Easily the best mechanic I’ve ever dealt with, and locally/family owned. They gave a fair and detailed price on all the work done and I never felt like they were leading me on with the work that needed to be done. They got parts in quickly and explained all the costs of what had to be done. Staff was super friendly and provided a ride home while repairs were ongoing. Highly recommend this shop to anyone needing mechanic work done. 10/10

St
Review №59

This place is a hidden gem. If you live or work anywhere near the airport or off of Billy Graham, you should be bringing your car here for service. They have always dealt with me honestly and at a reasonable price. The work is done quickly. I really appreciate that they are explicit about the work that they are doing to your car and they dont proceed without your permission. Plus, they give you a ride to work which has saved me a few times.

Pe
Review №60

Owner and staff are very helpful and willing to explain what they are doing and what they plan to do. This is a great place if you want to support quality locally owned businesses.

Jo
Review №61

Looking for an honest auto mechanic near my work. I have brought my vehicle to Comptons twice and each time they have done a great job and the communication has been great. I will continue to use Comptons for my vehicles.

Co
Review №62

The service was great and they worked with you and also kept you abreast the work. More than the work the people beginning with owner are very professional but at the same time felt your corner mechanic. I will use them everytime I cant do the work myself. Go talk to them they solve your issues at a reasonable price.

St
Review №63

This auto shop is one of the best places I have ever taken my car. They are very friendly and will tell you exactly what is wrong when you bring in your car and show you the piece if it’s available. They do great work on my Chevy and I will continue to bring it here for maintenance and check ups. I would highly recommend this place to everybody. Every once in a while they will also do charity work with an animal shelter so that’s a major plus.

Ti
Review №64

Since moving to Charlotte, Ive had a great experience taking both my wifes and my car in to Comptons. I appreciate the personal touch of the business. They always do their best to take care of us and answer all of my questions. The service is great and personally quick and easy for me since it is close to my job. I have referred many of my colleagues to Comptons and highly recommend it to others looking for a great auto shop.

Ja
Review №65

Best thing about Comptons is trust. I trust when they tell me something needs fixed. I dont have to worry that they are ripping me off and trying to get over on me. If Todd and his staff say I need a repair, I need a repair. Secondly, they have timely service and fair prices. Last couple things are value added. You can drop your vehicle and they will take you to work or home..you dont have to sit around all day or schedule a ride with someone...and lastly, his mom makes the best Homemade cookies. Almost worth coming in for a repair just for them..

Za
Review №66

First off I have an incredible girlfriend who was willing to take my car to the shop while I was at work. This was my first time taking my car to Comptons after hearing some of my coworkers speak so highly of this place! I have to say that I was extremely impressed. They treated my girlfriend with nothing but kindness and respect, they were honest with what was going on with my car, and gave me a very fair price to pay for the work they had done. They were so friendly, personable, and efficient! They did a fantastic job with catching some issues while doing my inspection and I’m so grateful for that. Gosh I wish I had started taking my car to Comptons years ago when I moved down here. I highly recommended Compton’s Automotive to anyone looking for a fantastic all-round, honest, affordable, and friendly mechanic. I’d also be doing them a huge disservice if I didn’t say anything about the fresh cookies they have waiting for you when you walk in! Delicious! They really do a great job with the entire customer experience. Thank you Compton’s!

Br
Review №67

Ive been going to Comptons Automotive since I moved here and it was recommended by a coworker, for about 5 years. They are always helpful, honest, and priced fairly. They have even suggested bringing my car to Ford for certain repairs as they felt it may be covered under warranty when they easily could have just made the repairs themselves and profited. This is the only mechanic use and I recommend them to anyone.

Cr
Review №68

The entire staff at Compton’s Automotive are extremely professional in all aspects of technical service. Their customer service is top shelf. They find the solution for your vehicle’s problem or service and give you the options needed to fix it. Nothing is done without your approval and you are kept in the loop as to the progress. I was very pleased with my experience with Compton’s Automotive and will gladly continue to be a customer.

Ma
Review №69

These people are fast and friendly. They always lay out my options for my car based on my price range (Im a broke student), and have not pressured me into any unnecessary repairs. They also even offered to drive me to work after dropping off my car so I didnt have to take an Uber. PLUS, there are always fresh baked cookies that are amazing.Couldnt ask for more from a repair shop. Thanks!

Su
Review №70

Todd Compton has been a personal friend since his children were babies. He trusted me with the care of his kids, and I trust him with the care of all my vehicles. He will get out from behind his desk and get in the garage and sweat with his guys to get the job done. I recommend Comptons Automotive to anyone who is looking for an honest and trustworthy mechanic.I just had to take my daughters 2009 Volkswagen Tiguan in for service. Ken Bruce is absolutely amazing. He worked on the car and found where the previous dealership had done really shady work on the car. Volkswagens are notoriously expensive and difficult to work on. Ken was just as upset to see that someone had done this kind of work to my daughters car and even went as far as to document his findings for me and give me the parts that the previous dealership had put on incorrectly so I can seek reimbursement from the dealership.5 STARS ALL AROUND FOR COMPTONS!!!!If you want your car fixed right, trust the Certified Mechanics at Comptons Automotive. I dont go anywhere else!!!

Ch
Review №71

Im so thankful for the team at Comptons. They always provide superior service, & I never feel like they are taking advantage of my lack of automotive knowledge. Their team is always warm & friendly & go out of their way to ensure you are taken care of. Not to mention they are family owned. I highly recommend checking them out.

Ti
Review №72

Comptons Automotive was great to work with. They told me exactly what I needed done gave me the pricing and did all of the work excellently. They even gave me a ride to work. Great company, great service, and a great team. I Highly recommend them!

Li
Review №73

A friend recommended Comptons to me and I have been going there for years now. Theyre the best! Its a family business and they treat their customers like family. I always enjoy my chats with Miss Ann while she drives me to work. They never try to sell me anything my car doesnt need and they seem to care about keeping my car in good shape as much as I do. I tell everyone I know about them.

Ma
Review №74

The team is always so informative and helpful. they showed me exactly what the problem looked like on the vehicle where able, broke down costs, and gave me best options for repairs. And when the service is over, I get an inspection website link to show what is good and what will need service soon. Plus they work with my schedule. I highly recommend this shop!

Az
Review №75

I absolutely love this shop!! Im new to the Charlotte area and had a very hard time finding a reliable shop. This was my 4th shop and I was already skeptical. I must say the staff here is wonderful (Ken is my favorite!), they took time out to explain to me what exactly they were doing to my vehicle, and explained the risks and possibilities. Very honest and transparent. I really appreciate all their time and efforts, and already been recommending family and friends to check them out!

To
Review №76

Great group of folks. I just bought my son a 15 year old truck and they told me everything that was wrong with it with suggestions on what was not economical, and what was worth the money. In going through the list I told them that my son wanted to try and fix some stuff himself, and they told me what he could do on his own, and what they would recommend that they do. They even offered to answer questions. I use Comptons for all of my cars now. They are great, and the cookies are almost as good.

Me
Review №77

My first experience wasnt the greatest and I originally left a 1-star review. Shortly after posting, the owner tracked me down to find out exactly what happened. He was genuinely concerned and went out of his way to address the shortfalls. The owner sets the tone for any business and I was extremely impressed with how this owner handled the situation. Going to give them another try.

Lo
Review №78

I really love Comptons Auto because every visit is a wonderful one. Even on a more of a personal level they make me feel like family. My vehicle is in excellent condition because of Comptons. Todd and his staff always greet their customers with a warm smile and will let you know whats wrong with your vehicle before the tech works on it. Other auto shops arent as friendly. They also charge you a lot more for parts but at Comptons they give you the best deals. This is why Im staying with Comptons Auto.

Je
Review №79

Amazing service these guys are great. Even though I didnt have an appointment they squeezed me in i didnt have to wait a long time either. Single women i definitely recommend this place. The didnt try to sell me services i didnt need they were clear in pointing out things that will need to be done in the future. There prices were better than any shop ive been too. This is definitely my new auto shop.

E.
Review №80

Phenomenal people! Phenomenal work! They treat you like family and educate you about your car. They litterally went above and beyond for me today. So greatful for them. Best shop by far!

Ro
Review №81

Comptons automotive is great they are prompt and efficient. They actually care about their customers. Reasonably priced and above all trust worthy. They will definitely be my go to mechanic shop for all my automotive needs. Thanks guys for all

Jo
Review №82

Full Brake job on my 2010 GMC Sierra! Outstanding maintenance and attention to detail! I will definitely go back for my next service.

JJ
Review №83

You don’t typically hear the words “mechanic” and “honest” in the same sentence. But I can honestly say that these guys are honest and caring. Whether you drop off or wait, I promise you’ll have a perfect experice each and every time.

Li
Review №84

Fantastic and timely service. The staff at Compton Automotive is knowledgeable and honest. The fresh baked cookies made daily are not a bad treat either 😊 Thanks for taking great care of my minivan!

Ri
Review №85

I have a 2003 Expedition that Ive had for 16 years. It needed some serious work and Todd and his crew were fast, super courteous, and reasonable. They treated my 16 year old like it was new and thanks to them it drives and sounds that way!! I would use them again in an instant!

Sh
Review №86

Family owned business. Great pricing on fixing my car and regular oil changes. They are the best! Will not go anywhere else. Customer Service is AMAZING!

Da
Review №87

We are a small local company and picked Comptons based on their existing reviews. They did not disappoint. The service was excellent starting with my initial phone call right through to picking up the vehicle once the repairs were complete. We will use Comptons for our fleet of 30+ vehicles going forward. Thanks!

E.
Review №88

Been bringing my cars to Compton’s for about 13 years. Great, honest service and affordable prices. Have never been disappointed. Also, free coffee and cookies. 😉

As
Review №89

I came to Compton Automotive because of the google ratings and I see why they have 5 stars! Everything about them is A #1. They are knowledgeable, friendly, extremely reasonable with their prices, trustworthy... I could literally go on. They don’t just take your money like most mechanics they take the time to explain everything before they do the work and after not only that but they follow up days after to make sure that everything is OK. I will def be recommending them to anybody that asks me about car service here locally!

fu
Review №90

The staff is amazing! Very friendly and knowledgeable. I learned of them from About Your House Radio with Ray Terry and I won’t take my vehicles anywhere else in Charlotte now.

Te
Review №91

Todd, Ken and the crew at Compton’s are the best. All work to be done is explained throughly, they take pride in their work and go the extra mile if necessary. Professional in every sense of the word.

Cl
Review №92

Lexus IS 350 oil change & check for 60K service needsTodd and everyone at Comptons were great as always. Been taking my cars there for years and they have always treated me well. This last visit was for a regular oil change and to see what was needed in the way of a 60K Lexus recommended service. They went over my vehicle and reassured me that none of the stuff the dealerships try to pressure you into doing, needed doing. I can appreciate that.

Mi
Review №93

Todd, Kenny and the Crew at Comptons are the only mechanics who will work on my vehicles, bar none. they treat my vehicles as if there own family were in them, they are the best you can get. Mike Schenk

Sa
Review №94

Every time I drop my truck at Comptons to have work done, Im always confident that they will perform an excellent job at a fair (sometimes more than fair) cost. They work on my 84 Chevy Silverado 4WD that often has problems that require Todd, Ken and Mike all putting heads together to figure out the fix. More than once the fix required way more time than a newer and more easily accessible model would take, yet they have eaten hours so as to be fair to me. I trust the guys at Comptons and plan to give them my business until they run me off.Jay

Ro
Review №95

Staff was curtious and polite. They also offer to drop you back off where you want to go while they work on your car. Love the follow up phone call to see how your car is running.

Ke
Review №96

Comptons has the best service from reception area to mechanics and owner. Everyone is so friendly. I know that I am treated pretty much like family and they do excellent work. I wouldnt go anywhere else. Thanks Comptons for all that you do for me.

Fe
Review №97

I have never before worked with an auto mechanic that I would trust like I trust Comptons. They are friendly, knowledgeable, and truly act in my best interests. Weve been taking our vehicles to them for several years, and I always know when I go in that I will get:* A friendly greeting in a clean and inviting lobby PLUS home-baked cookies & coffee!* Knowledgeable and helpful information and quotes for my specific problem* Expert repairs* Advice that is in MY best interest* A ride to work!A couple of examples:1. Last September, I brought in my van for repair. The estimate was $2500 for two catalytic converters and a couple other things. Todd (I think it was) was very frank with me. He told me that with the miles on my vehicle and its history, I was due for transmission repair in the next six months, roughly equivalent to another $2500. His advice: Take the care to Autobell and trade it in for a newer model. This advice meant less immediate cash for them--instead of spending $5,000 with them over the next six months, I have spent less than $500 (newer car, fewer repairs). Long-term, however, it won a lifetime fan & consistent return to their business.2. Today, I walked in to schedule an oil change and have them look at the air pressure in my tires. They were booked till Thursday unless I could leave it with them (I couldnt), but Todd asked, Did your tire pressure light come on? Yes, I said. Hand me your keys, he said. He had the car taken around immediately, checked tires, refilled them with air. He didnt want me driving even two days on dangerously low air pressure, or damaging my tires. He wanted it right for me. They did it for free. Of course, Ill be back on Thursday for that oil change. :)I recommend Comptons strongly to all my best friends, and Im recommending them to anyone. Truly a company you can trust.

Br
Review №98

I drive from the other side of Charlotte to take my cars to Comptons. You get fantastic, honest, service from a great group of people. Also, cookies.In my latest (of many) transactions, they squeezed me in on a Friday to check my brakes. They had trouble finding the shoes, and when the shoes finally arrived a half hour before closing, they stayed late to complete the job. This was truly appreciated because I needed the car for a trip the next day. They really saved my bacon. Mmmmm....bacon.This is just one example of many of the type of service I have come to expect. Bring your cars here. You wont be disappointed.

Ma
Review №99

I wouldnt trust my car to anyone else! This place great! They are honest and will never try to up-sell services. The cookies sure dont hurt either!

Ty
Review №100

I trust them with thirty plus fleet vehicles and my personal vehicle. 5 stars is not enough. Good cookies as well.

Information
23 Photos
100 Comments
4.9 Rating
  • Address:4800 Sirus Ln, Charlotte, NC 28208, United States
  • Site:http://comptonsautomotive.com/
  • Phone:+1 704-357-0008
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Tire shop
Working hours
  • Monday:7am–5:30pm
  • Tuesday:7am–5:30pm
  • Wednesday:7am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5:30pm
  • Sunday:7am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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