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City Heating and Air
4921 Albemarle Rd STE 101, Charlotte, NC 28205, United States
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Br
Review β„–1

Adam is the absolute best! Very informative and truly cares for his customers! A1 service! Highly recommend πŸ‘ŒπŸΎ

La
Review β„–2

I cant say enough positive things about my familys experience with City Heating and Air. They installed an HVAC unit at my parents house a few years ago and were a pleasure to work with- fair and affordable pricing, proficient, on time and very knowledgable! My parents have Alzheimers disease now, and their system wasnt working. The owner came out and was so kind and caring for my parents. He was able to quickly fix the unit and taught me how to properly care for the system to avoid any future issues. Not only this, but because he remembered working with my parents years ago, he did the service for free! I also randomly called him one time to help me with installing a Nest thermostat. He walked me through it, even though it didnt really have anything to do with the HVAC system. You dont find service like this from big companies- I am so thankful to this company and how they truly care for their community!

Mi
Review β„–3

Adam is fantastic to work with! I have used him for both preventative maintenance and emergency repairs. He is punctual, professional, and takes the time to explain what he is doing.

Ma
Review β„–4

Adam is always on time when I need his service. His experience and professional service is number one. He always answers my call.

He
Review β„–5

I have been using City Heating and Air for quite a few years. I am always happy with the service. He shows up on time and gets the job done. Friendly, professional and very knowledgeable. If you are his regular client he will be sure to put you first and will come no matter what time of the day or night that you call.

Ju
Review β„–6

Adam was able to come over the same day, and he was so friendly, honest, and helpful!

Er
Review β„–7

Adam is outstanding in his customer service skills. Hes very good about explaining what is wrong and what the different options are. I highly recommend City Heating and Air.

Ja
Review β„–8

I have used Adam for repairs of a 16 year old lennox system with particular difficulty with the upstairs system. He has been honest, punctual with almost always same day response. In the last repair of the upstairs heating ignitor coil Adam advised against repair as it had failed twice in 6 months and he highly suspected a bad board or a$800.-$1000. board replacement. I opted for the $170.00 new ignition coil and of course he was correct it burnt out in 6 weeks. Personable and very professional, Adam builds friendships as well as a strong cliental base.

Re
Review β„–9

This company is highly recommended by me. Adam is affordable, reliable, kind and fast. He’s given us fair prices, honest responses and is extremely knowledgeable. If any of you has problems with your air conditioning, trust me you will never regret calling Adam and City Heating and air. They are the best company to call. Thanks Adam and City Heating and air.

Ja
Review β„–10

Adam has been one of the best individuals we have had do work on our house. He always does quality work, is friendly, and gives us extremely fair prices. When our AC has had issues in the past, he has quickly responded to our calls before helping us sort out the issue promptly.To anyone seeking assistance with their AC or heating equipment, Adam is fantastic!

El
Review β„–11

He was at my house within 20 minutes of my call. He had our AC fixed in a few minutes! The price was reasonable. He was very professional, informative, friendly and courteous! Definitely will call him for anything that comes up in the future.

Am
Review β„–12

This company is by far highly recommended by me. Adam is affordable, reliable, kind and fast. He has been such a great help the past few years with our HVAC system. He’s given us fair prices, honest responses and is extremely knowledgeable with his information. We JUST switched out our entire system with him and I would do it again. He is the BEST! Anybody who needs service please call City!

Me
Review β„–13

Our house was 81 degrees and Adam from your company answered my call on first ring. He was at my home in 30 mins! The motor was blown in unit and would need to be ordered.Adam supplied us with portable devices to keep my family safe and cool. I am very pleased with him and will be using your company more.My air is fixed now and a cool 73 degrees, he was not only professional but very educated in his profession.

Ro
Review β„–14

My house was getting hotter by the minute! The motor on the air conditioning unit was broken. Fortunately, it was under warranty; so Adam was able to get me the part to fix this problem even though it took him extra time to contact Carrier. Very professional, reliable and affordable!!

Mi
Review β„–15

Adam from City Heating and Air is by far the best. We highly recommend them. My A/C went out on a Sunday when it was 90 degrees out. Adam was kind enough to leave a portable A/C so we could get though the night . Showed up first thing Monday with a new motor and fixed unit

Ka
Review β„–16

The best experience possible! Our family came home from out of town to find our home 85 degrees and rising in the middle of summer. I called and explained to Adam I was 6 months pregnant with a pet and two kids in the home. He immediately said he would be there within the hour, and was! Not only did he show up promptly, he fixed our AC which saved us from staying at friends or a hotel that night. City Heating and Air is reliable, efficient and kind β€” everything you need in a service. Thank you again Adam!

Le
Review β„–17

Adam is always very responsive and carefully explains the repair service he is performing, as well as helpful information regarding the care and upkeep for my A/C. Many thanks!

Jo
Review β„–18

Adam is very professional, polite, honest, and efficient. We had a difficult job for himβ€”replacing all of our duct work under our 1950s built house. He completed the work at a fair price and was always pleasant to talk to. Would highly recommend City Heating and Air!!

Ha
Review β„–19

This is the second time I’ve used their services and I couldn’t be happier. Price is fair and service is excellent. Adam truly knows his stuff and Barbara was super kind and considerate with keeping me updated on the status of Adam’s arrival. They’re patient and thorough in explaining to me exactly what they’re doing and why they’re doing it so that I understand the process. I will be a returning customer, for sure.

bg
Review β„–20

Good service! They were able to come out within 30 minutes of our call. The reason for 4 stars is because they charge $199 REGARDLESS of the issue. For a basic capacitor replacement which is about $15, we were charged $199 + the trip fee. While this was expensive, City Heating and Air gave us the cheapest price compared to other companies.

Ca
Review β„–21

I cannot recommend City Heating and Air Conditioning enough! Adam (the owner) was one of the kindest, most respectful, and knowledgeable people I have ever had the pleasure of dealing with. He came to my home and immediately made both my son and I feel as if we had known him forever. After diagnosing the issue he took me to the furnace to show me exactly what was wrong with my unit and how he would fix it. He showed me a couple of other issues that did not need to be corrected right away but will eventually have to be dealt with. Never once did he pressure me to have anything done that I didnt need to, and was back the very next day with the part exactly at the time promised. We had heat within ten minutes. I will absolutely go to him for any and all repairs and questions, and I would encourage anyone else that needs assistance to do so as well. He is extremely reliable, keeps his word, and goes above and beyond to make sure his clients are taken care of. I am a first time home owner and will not go to anyone else for my heating and air conditioning needs in the future. I feel extremely blessed to have found City Heating and Air as this type of company and customer service is, unfortunately, extremely rare these days. Thank you Adam, for your excellent work!

Pa
Review β„–22

Adam is always quick to respond and demonstrates excellent knowledge and expertise. I recommend Adam and City Heating and Air Conditioning to everyone. Thank you Adam for your service!

ni
Review β„–23

Adam was very professional and reasonable. He also took the time to explain everything that he was doing and made suggestions to make my A.C. more efficient. Honesty and integrity go a long way! I will definitely continue to do business with City Heating and Air Conditioning.

An
Review β„–24

Adam came out the same day (Sunday) we called him because we had no working A/C and a leaking ceiling. He is very efficient and the best at what he does! His prices are the best for the quality of work and product. Would definitely recommend him!!

Ja
Review β„–25

Adam’s awesome. We had an AC emergency two summers ago that rendered the upstairs floor of my 4200 sq ft house about 90 degrees in the blistering sun. All the kids sleep upstairs, except during this crisis where we had to park them in the downstairs living room overnight. Wife and I scrambled to find the best possible place in town and found City Heating and Air. Adam impressed us at our first meeting as he quickly diagnosed and explained, and ultimately repaired the unit. We had him come back the following winter for maintenance of our heating system and he took outstanding care of us. He’s pretty much our guy now. With Adam, he’s very personable, knowledgeable and straight forward. He’ll ask questions about your maintenance habits and if you’re not on top of your stuff, you can tell this really concerns him. I find that important because if it’s clear you’re doing something that may ultimately result in more business for a service company; there are plenty of businesses out there who will exploit something like that. With Adam, though, his concern for his customers and their situation is genuine. HVAC isn’t cheapβ€”but these folks are reasonably priced and Adam takes great care of his customers. That is how they’ve earned my annual business since the first service call. Highly recommend City Heating and AC.

Ty
Review β„–26

Wow! What great service. A well know company told me I needed a full new system costing over 15,000$. Within just a few minutes this company knew what the problem was and fixed the issue for 199$. I could not be happier. My air is ice cold again!

De
Review β„–27

Adam came out last night and fixed my AC. My son is special needs and it was sweltering in our house. I had called 10+ companies, including ones that said that they come out at night. Needless to say, they didn’t. I called Adam and he was here within the hour, fixed the issue, and was so polite. From now on, he will be my first call because his work was fantastic. Thank you city heating and air, and especially Adam for helping my family in a timely and professional manner.

Ke
Review β„–28

I recently had City Heating and Air service my outside condenser unit. The technician was prompt, courteous and knowledgeable. He the solved the problem quickly and charged a very reasonable fee for the service. I also had my entire unit replaced by City in 2010 and it has worked great for the last five years. I have purchased another home and had them service the unit there and they also did a great job -- I highly recommend them. Unlike many others they do not push replacement of a unit if there is a reasonable workaround and less expensive option like a replacement part.

De
Review β„–29

Excellent service. My A/C stopped working today and I contacted City Heating & Air for assistance. The operator (Mary) promptly answered the phone with a friendly voice and great attitude. After a brief discussion of the problem I was having with my A/C, I was advised that a technician would arrive to my house within two hours. The technician (Adam) showed up promptly and on time, with a warm smile and professional appearance. After investigating the problem with my A/C, it was determined that I hadnt properly replaced my A/C filters in a timely manner, nor maintained my unit in general. Adam immediately went to work to rectify the problem, and in short order, my A/C unit was up and running stronger than ever. Im a first time home owner, and I have absolutely no knowledge of the inner workings of A/C units. Adam could have told me that my A/C unit needed major work, or needed to be replaced, but instead, he was truthful, and performed the repairs with minimal cost. City Heating and Air Conditioning, as well as Adam, are extremely honest and professional, and I highly recommend them. I will definitely have them service my A/C and heating unit on a regular basis. Great job!!!

Me
Review β„–30

Adam is the best hands down! He’s worked on my A/C for years now anytime it has had issues or needs servicing and cleaning. He’s always quick to respond and has always made it out to me the same day whenever there was a problem, and got my A/C working right away each time. He definitely knows how to diagnose and repair any issue. He’s so friendly and very affordable too. My sister’s family uses him as well! I can’t say enough good things about him. I would highly recommend him to anyone. Thanks again Adam for getting my A/C running again this week.

S.
Review β„–31

We have used City Heating and Air before and were very pleased with the service. We called again this year for service and received the same quality as well as being remembered as a past customer. Fast response time, great work and fixed without unnecessary charges ~and a with a smile! Adam explains his work and gave us additional information to make changes to cool our upstairs. Stands confidently by his work and gets the job completed. We highly recommend his company and are thankful for people (like Adam) that truly care about their work and his customers.

Ja
Review β„–32

First time using City Heating and Air. My neighbor recommended. Adam came out and knew exactly what was needed when I told him the symptoms. My home was cooling better down stairs than upstairs. He knew right away that the Freon was probably low and the outdoor fan units needed cleaning. He cleaned the units and loaded Freon at a reasonable price. I am cooling fine tonight.

Be
Review β„–33

My air stopped working Sunday afternoon when it was 97 degrees outside. I called City and spoke with Mary. She promptly reached out to Adam and he was at our house that night! He diagnosed the problem, but didnt have the part with him. He was able to get the unit back on, but it wasnt working as desired and not cooling as well as it should. He left us with a unit to cool our bedroom, so we werent miserable! He promptly returned two days later with the parts to finalize the repair. We couldnt be more happy with Adam! This isnt the first time we have used City, and we will continue to call Adam for regular maintenance! He is always polite, friendly and fully explains what is going on with the repairs/maintenance so we understand what is going on! The prices are very reasonable and we trust Adams judgement! 5 Stars for City! Call them, youll be glad you did!!!

Ta
Review β„–34

City Heating and Air helped us keep our very old air conditioning units running for a couple years until we were able to afford replacement units. Adam is a trustworthy worker who can assess the situation, explain what needs done, cleans up after the job, and offers great work at a reasonable cost. We tried two other heating and air companies before finding City Heating and Air. The other companies made me feel uncomfortable with different workers showing up and not explaining the work they were doing, but always telling me we needed different parts. We will continue to be loyal customers for City Heating and Air. Adam is a family man who enjoys this field of work and it shows in his attention to detail and care for the customer.

We
Review β„–35

We had to have Adam come to our home and he went above and beyond to help us out. It was after hours and treated us wonderfully. Hes honest, trustworthy and very fair. We definitely recommend his service. He is very friendly and professional! A++++++

Ka
Review β„–36

I have an outstanding experience with City and Air Conditioning. For over 10 Years I have used their service. Never been disappointed. Saved me many times. In short Integrity, honesty, excellent service and a competitive price. Have a peace of mind when you call City and Air Conditioning.

JO
Review β„–37

Adam came on time and quickly fixed the problem. He took his time to explain me what was wrong with my HVAC. Price was just right. He’s the man who you want to have your air conditioning repaired. I will recommend everyone to use this company.

Br
Review β„–38

MARVELOUS!! I recently purchased my first home and immediately started having ac issues. I called a family friend to come β€œfix” the problem and within a few days my ac was back out again. I decided to look elsewhere as I wanted a permanent fix from someone I could trust. I called numerous companies late on a Friday night and Adam was the only one that would come out despite having just settled in to eat dinner. He arrived promptly and had my ac working in no time. About a week later that air went out again and Adam came back to investigate; we identified the true issue. The issue was bigger than expected and having just closed on my house a few weeks earlier I wasn’t quite ready to commit right away; Adam still ensured that I was able to have ac although I knew it wouldn’t be a permanent fix. A few days later I contacted Adam letting him know I was ready to move forward. He arrived the next morning and walked me through every step. He showed me everything that he did and was a joy to work with. He didn’t try to sell me on repairs that I didn’t need just to make every dollar that he could.I am now enjoying my nice cool ac in this 90 degree weather and I couldn’t be happier. Not only am I able to enjoy my new home but I have also found a trusted hvac company && have started to refer him to everyone I know. If you’re having hvac issues don’t hesitate to give City Heating & Air a call. You won’t regret it !!

Kr
Review β„–39

Adam has been to our home twice, for service calls. Once for a scheduled check up & today for an emergency. It is 90+ degrees & he was here in just a couple of hours. Both times, he was honest in his assessment. His first visit was after a large chain had recommended thousands of dollars, in what I now know were unnecessary repairs. Thankfully, I called Adam first. He was honest & told me that I did not need all of that, when he could have easily gotten extra business. Today, his repair was necessary, but it was quick and affordable. We can not recommend City Heating & Air enough.His work is top notch. His prices are more than competitive, and his customer service is beyond compare. Thank you, Adam!

Na
Review β„–40

Adam is very professional and timely. I love City Heating and Air.. I would refer this company to anyone. I have had the best service for 5 years. If you have any issues with air and or heating issue I strongly suggest to call City Heating and Air

Ad
Review β„–41

Adam from City Heating and Air Conditioning was Excellent! We had an issue with our upstairs unit and he was able to explain and fix the problem right away. Both of our units had never been serviced properly and he took the additional time to make sure everything was right. Great customer service and did not break the bank!Highly recommend them!

Am
Review β„–42

Thank you to Adam, for a great job done, very efficient and reasonable. I appreciate the fact that he truly works with you to find the best resolution for your need. I also appreciate his advice on follow up and maintaining the air conditioner. Thank you.

Ja
Review β„–43

Adam was Super knowledgeable. He came in on a same day appointment which happen to be memorial day. 30 minutes in to the appointment the issue was fixed and my AC was back up and running. Strongly suggest Adam to anyone in the Charlotte Metropolitan area.

Da
Review β„–44

I just used Adam at City Heating and Air and he is wonderful! Not only did he do a great job repairing my air but he is very trustworthy, reasonably priced, and was able to come when it was most convenient for me. Adam is also very professional and most of all an all around great person! I would highly recommend City Heating and Air and will be telling everyone I know about Adam! Very pleased!

Ki
Review β„–45

Adam is a very reliable and honest person. He will lay out the options that you have and give you his honest personal opinions. He does not push you to do anything that is not within your budget nor change any parts unnecessarily. He is definitely someone you can trust your A/C system with.

Ja
Review β„–46

Our AC unit died around 6:00pm Saturday evening of Labor Day weekend. Adam came to our house and did a consultation that night. He had to order a new unit, but left us with temporary AC to keep us comfortable (we have one year old twins, so this was our biggest priority). He promptly came back the next day, replaced our AC and had our home cooled. He is professional, honest and does great work; I will definitely be using his services in the future and would recommend him to all of my family and friends.

Ma
Review β„–47

6/29/2020City Heating and Air Conditioning is the best ac company I have used in Charlotte for 24 years. Adams work is very good and he is very reliable. When you call them they come on time. He put my AC in 8 years ago and I have not had any problems.The best thing is that they are honest about their work and dont sell you something you dont needI tell everyone they need to change to City Heating and Air Conditioning for heating and air conditioning work.Thank you.Maurice Clampitt

Za
Review β„–48

The first time I used their services was several years ago. In the middle of the hot summer, after my house got hit by a lightning at night, my AC was damaged. I called City Heating and Air Conditioning. The owner came by first thing in the morning and brought a portable window unit so we can cool the house after I told him what happened. He got everything fixed very fast and the prices were very reasonable. Since than I became a fan. The service is exceptional and the prices are always reasonable. I highly recommend to give them call.

Bo
Review β„–49

Called to have a Inspection/ Cleaning done on 1 Train unit. Surprisingly, the owner Adam showed up. He was polite at first. Until, I questioned what would be done .He went on to give me some BS of what needed to be done as far as taking 5 screws off the compressor to spray coils and spray off with a hose. Lets be honest - If I didnt feel like getting dirty and had a shop vac. I could do myself in 30 minutes. Not to mention, Adam has to take the cover off anyways to inspect the unit. Hmmmmm, so while its off you still want to tack on another $50.00 because its a Train to clean! Funny thing is the unit is in great shape and really doesnt need much work. I just wanted to have normal maintenance done.1.So, the $99 quoted fee for the service was not accurate from what I received a day ago via very polite/professorial sales lady and what is listed on the website. False advertising....I think so!2.I also immediately got a odd impression when the owner showed, smelling like cologne, and looked like he was going to dinner somewhere. Im not even sure he wanted to do the work. Hence why after our interaction and my questions Adam walked away and said you know what call somebody else. This is after I said fine go ahead and clean it for the $150.00.I expect for a typical service pricing upfront and no surprises. This felt like one of the typical contractors who quote you one thing but charge you another.I ended up calling another company. The company quoted me the same price right up front with no hidden surprises. Also, what do you know the company I hired website has a disclaimer stating for only approved units.THE BOTTOM LINE. All in all experience was great until Adam quoted a different price from the sales person and website. Also, when I questioned the work to be done smart remarks came from the owner. Just another small business owner not understanding customers are first and the importance of building long term business.

Ja
Review β„–50

When I was renting, my landlord used City Heating and Air when both heating units had to be replaced. That was when I met Adam, and knew who I would use in the future. Two years later, I have my own place and my A/C stopped working. I immediately called City and had an appointment scheduled the next day. Adam came out, and even remembered me from when I was renting. Adam is professional, reasonable, and friendly. I recommend City to everyone, you will not be disappointed, and its so much better to work with them than some chain company who doesnt really care about you. City cares, thats the best part in my book.

Je
Review β„–51

We called City heating and Air on a Saturday morning in the summer when our AC broke on a 90 degree day. They were at my house within an hour and were great to work with. My air was up and running that same day and it was a very reasonable price. I would absolutely use them again if I needed service.

Ro
Review β„–52

Adam is awesome. The best in the business. Will not over charge and is always very honest. Works 7 days a week with no extra charge. Highly recommend!

Jo
Review β„–53

I have used City Heating and Air on 3 occasions over the last 18 months for separate issues related our two 12 year old air conditioner units. Each time, Adam showed up on time. Each time, Adam describe his steps in diagnosing the problem at hand. Each time, Adam provided an honest resolution the issue. In this day and time I do think its hard to find an honest and dependable company to service HVAC. Without a doubt, you can count on Adam and City and Air to be your best option. Unfortunately you may not like the diagnosis, but feel confident you are getting a fair assessment. I recommend highly!

Di
Review β„–54

I have contracted City Heating & Air several times and have been very satisfied with the service and fair pricing. Adam is conscientious to show me exactly his evaluation of services needed through instrumentation or visual inspection. He allows me to make an informed decision, providing expected outcomes. Thanks Adam. Grateful your available when I need repairs

ma
Review β„–55

I have strictly used City Heating and Air for my repairs and maintenance of the A/C unit and they have been outstanding! The owner Adam responds promptly and efficiently when I call him. He comes up with practical solutions and cost-effective labor which is nothing short of miraculous. His labor costs are fair and he doesnt pad the bill with extra hours or parts. The staff at City Heating and Air are skillful, honest and trustworthy workman. I would trust them with any job big or small!

Na
Review β„–56

Have dealt with City Heating and Air for many years and needed service a couple of days ago. The work was completed and the fee was very fair.

Ja
Review β„–57

I love city heating and air. they are always available when I call and does a professional job each time Adam is here. I have use city heating and air for over 4 years and referred to my neighbors who have also been very impressed by the professional and timely and honesty I would recommend this company for anyone that is having air and or heating issue.

Co
Review β„–58

Adam has been my heating and air technician for seven years. He has always been punctual and available when my heat or air has gone out. His price is reasonable and service is very thorough. He complete maintenance on my units and repairs very efficiently always with a smile.

Na
Review β„–59

Adam has always done excellent work. He arrives promptly, he is highly professional and VERY honest. We use his services for our home as well as our commercial properties and cannot be any happier with his services. He services both our heating and ac units. I highly recommend him.

Ki
Review β„–60

We love City Heating & Air. After HORRIBLE experiences with other Charlotte companies, we are so happy to have found him. He is honest and will explain situations clearly to you, giving your options and making sure you are aware of all pricing, etc., up front. He is prompt and very professional. Hes very easy to get in touch with, and will do all he can to get you up and running as quickly as possible.

Fr
Review β„–61

Adam is wonderful. He is top notch...punctual, professional, friendly and provides great service at a good price. I never feel cheated because we always get great service. He has been servicing my unit for 3 years. He even passes the Mom test.

St
Review β„–62

City Heading & Air is AMAZING! Our heat went out this AM (Sunday) on one of the coldest days ever! I started calling companies to beg and plead with someone to come out and fix our system TODAY - no one was interested or available. Then I called City and spoke with Adam. He said no problem and was here within a few hours. Friendly, efficient, honest and affordable. I WILL be calling him when its time to replace our entire HVAC system in a few months.

Je
Review β„–63

City Heating and Air Conditioning are excellent. I had contacted another company who never fulfilled their promise and did not show to complete the repairs. I was referred to Adam who showed up that afternoon (I had no air in 93 degrees). He determined my needs and had a new air conditioner installed at a very reasonable rate the next morning. He was professional and efficient, knowledgeable and efficient. I am extremely happy and will use only City Heating and Air Conditioning for all future HVAC services.

Ty
Review β„–64

The company did an amazing job! The work was speedy, efficient, and the gentlemen was very pleasant and professional. I will recommend this company to many others. Thank you again for your services and your hard-work to our community and school system.

Je
Review β„–65

Adam has serviced units at both my home and office and has always treated me well. Hes quick, reliable and honest and always gives a fair price. I definitely recommend him!

Ea
Review β„–66

I can not stress how awesome of a company this is and how great of a technician they have with Adam. We called them at 6pm and Adam showed up within a few hours to first diagnose our AC issues, leave us with temporary air for the night and was back the following morning fixing our AC unit. This all started Saturday night ON Labor Day weekend. We expected good service, but he is so personable and professional that we can not say enough about him and his company. I would HIGHLY recommend them to my family, friends, anyone.

Jo
Review β„–67

Saturday night, July, hot as heck. Get home from dinner and it is 80 degrees inside, the AC has died... The company Ive used in the past do not have emergency service, and I have friends visiting from out of town and do not want to try and wait until Monday. City Heating and Air popped up on Google for 24 hour service with good reviews so I called. They were courteous on the phone and were able to have someone at my house in about an hour. He immediately diagnosed the problem (capacitor) and had the AC blowing cold in what seemed like 10 minutes. All for what I considered to be a very reasonable charge for an emergency repair late on a Saturday night. I couldnt be happier with the experience and would highly recommend them.

Ad
Review β„–68

After seeing the reviews about City Heating and Air on Nextdoor and Google I decided to give them a call when our downstairs AC went out. Wow! Is the one word that I can say! Adam was incredible. Came out the next day and explained everything as he was doing it. He could tell I was somewhat of a handyman so he took the time to explain to me what he was doing and why! He was extremely fair on his pricing and we will certainly call City for any future HVAC issues!!

Mi
Review β„–69

We called City Heating and Air Conditioning due to our A/C not working. Adam came right out and identified problem within five minutes. Great service and a great attitude!!! A/C working great now!!! On our sunroom A/C no one knew how to repair it, once again he identified the problem and he is now ordering the parts for it!! Thank you City Heating and Air Conditioning. Adam

Ya
Review β„–70

City Heating and Air provided us with great service. They came out and fix our AC this month and they were very prompt and courteous and solve our problem quickly. We highly recommend them for your heating AC repairs.

As
Review β„–71

Our AC stopped working late Sunday evening. I contacted City Heating and Air Conditioning and while I was on the phone with Adam he said he was on his way to our home. He was extremely reasonable and fixed the problem quickly. We would absolutely recommend City Heating and Air Conditioning!

Re
Review β„–72

We have been using City Heating and Air Conditioning for almost 10 years (since 2005). Adam is honest and reliable. I dont think Ive ever called that we havent seen him the same day. When our air conditioning went out one summer, it was going to be the next day before Adam could get the part he needed to repair the unit. He went and picked up a portable unit and set it up in the house for us. I have 4 children and Adam has always been so kind and patient with all of their questions. Last year when our twenty year old system finally died, we had to make some changes to keep everything up to code, Adam patiently explained everything to us and made excellent recommendations on how to keep our system running well for another twenty years!

Fa
Review β„–73

Adam has taken care of our AC for few years. we would not have anyone else. He is prompt, polite, and professional. It is always a pleasure to see him. We appreciate the excellent service City Heating & Air has given us throughout the years!

An
Review β„–74

Adam has come to the rescue twice for me and my family. I was able to get service the same night i contact City Heating and Air which is amazing in July! Adam showed up and was very kind and took the time to explain what was going on. He solved our problem and it turned out to be cheaper than i expected. I would highly recommend them.

Ka
Review β„–75

Adam is fantastic! Ever since we moved to the area he as always responded asap (even on holidays and evenings) whenever we have had an issue. He also always has excellent advice on maintenance. He is very friendly and we trust him with our home heating and air conditioning needs and take his recommendations knowing he is steering us in the right direction.We trust Adam and City Heating and Air Conditioning. Thank you Adam for your prompt service and taking care of our family even when its late at night and our a/c has gone kaput!

Ra
Review β„–76

Adam City Heating And Air... I was very HAPPY with the service that was provide for our air Conditioner Service. Quick. Great Serviceman with excellence Manners this is rare these days would do service with this company any time. Thanks Guys:)

Di
Review β„–77

City Heating and Air came to our home when we had a pipe break off our water heater. Adam worked tirelessly to relocate and install and new water heater working right into the night. He has been our go to guy for our HVAC replacement and servicing as well. Great guy and he really knows his stuff. Very reasonably priced. Fantastic service.

Ba
Review β„–78

Ive been using City Heating & Air for 5 yrs and wouldnt trust my units with any other company. They have provided excellent service and their prices are very reasonable. If i have any questions, they respond quickly to my callsI had both my units replaced 2 yrs ago and while it was expensive, it was worth it! Adam and his employees did an excellent job from beginning to end. They were very mindful of not tracking dirt thru my house that they laid down plastic and kept everything clean and tidy.I would highly recommend City Heating & Air to anyone who is looking for an honest and reliable company.

Mi
Review β„–79

Adam was excellent in his work and very accommodating. We were sitting in the heat and he made sure that me and my kids were comfortable. City is very customer friendly and I would recommend them to anyone!

Jo
Review β„–80

Adam was on time and provided me an accurate estimate. He worked with me on the pricing and worked after hours to get my ac repaired. Ive recommended him to friends and Im confident to recommend him to anyone in the Charlotte area. Thanks Adam!

Ma
Review β„–81

Adam is amazing!!!! When we came home from vacation to no ac, we checked our neighborhood vent page for who to call. City Heating & Air was overwhelmingly suggested. He came and we had cold air flowing within 15 minutes. He suggested we have maintenance performed so he came out again a few days later. He did a thorough job cleaning the unit from all the construction dust. I asked him to come up to the attic to do a spot check and we found a return duct that had fallen and split in two! That explains the dust all over the house! He got us in shape! I wont call anyone else for my heating and air needs again!

Ro
Review β„–82

Thank you to Adam for being so prompt and helping us get our air back on during one of the hottest days so far this year. I always appreciate how helpful and accommodating you are and how professional your business is when servicing our HVAC units. I would highly recommend you to friends that need this service.

As
Review β„–83

City heating and air was one of the most professional HVAC business I have ever encountered here in Charlotte. I have had issues with my AC unit pretty much every year for the past 6 years. This was my first time contacting City and I am very glad I did. I was able to immediately get an appointment. Adam came out to the house, was very professional, taking the time to explain to me (and show me) the things that are wrong with my unit. When we realized that the whole unit was completely dead (I knew this was coming from previous assessments) he was very prompt at quoting me an extremely reasonable price. He was out to my house 2 days later and had the whole unit installed over the weekend (to work around my work schedule). Unfortunately the original installation at my house was not very quality. He took the time to explain my system to me, why it was bad and why what he was installing was a much better choice (at a very reasonable price). He was promptly on time and good for his word. As a female I sometimes worry that business people are trying to sell me more than I need, well with Adam that was never the case. I would absolutely recommend Adam and City Heading and Air to anyone and they will be my sole HVAC providers from here out.

Jo
Review β„–84

I was using another HVAC service, but received lousy service. I then contacted City Heating and Air, and they responded the same day. The technician, Adam was awesome. He showed me everything that he was doing to give me the confidence that he cared, and there would not be any surprises. Adam was very professional, attentive, and efficient with his work. I would highly recommend City Heating and Air to anyone who is seeking a reputable company to service their air conditioning unit.Joyce

Ch
Review β„–85

I have had Adam at the house a number of times and each time his work is done on time and correctly. I have no problem in recommending him and his work to anyone.

Sh
Review β„–86

We have been using City Heating and Air Conditioning ever since we moved into our new house. The customer service we receive each time is impeccable! Adam is very honest and friendly.Most importantly, the work that we have had done has been high quality.

Am
Review β„–87

Amazing service! We have used Adam for years and he is always fast, honest, dependable, and fair. We recommend City to all of our friends and neighbors.

Ma
Review β„–88

He did a very good job, and he explained everything for me and showed me details of what need to be doneAnd he used the scale when he add the Freon and made me watch the scale, so he is very honestHe is a life saver, and made my family happy by fixing the AC very fastI trust City and Heating and Air and recommend this service for every oneThanks you Adam, you made my day

Ch
Review β„–89

Adam has been our trusted A/C & Heating Technician for many years! He started off by working on my husbands rental property in 2006 and has always shown up and taken care of any issue. He has worked on two of our rental properties this summer and continues to service our A/C unit in our personal home. Adam is quick to respond to texts/phonecalls and is very sweet and easy to work with. I feel that Adam is very fair in his pricing and he goes above and beyond the call of duty whenever we need him. On almost every occasion, he has done same-day service when we have called him. Adam is one-man show, but is honest and gets the job done.

Mo
Review β„–90

I used city heating and air and was very satisfied with the service.Adam worked till late to make sure we had cold air. would recommend the service

da
Review β„–91

Perfect service, perfect response time, perfect price point. Wonderful to find an honest company that does what they say they will do. Highly recommended!!! Thanks Adam!

Fa
Review β„–92

We have used City Heating and Air for over a decade. They are always reliable and quick. The service level is fantastic, and I would recommend them to any homeowner.

Jo
Review β„–93

Very Professional !!! It was the best experience I have had with a Heating company in my 40 years of homeownership. Will recommend them to anyone who wants and honest straight forward company. Thank You !!!!!

Sh
Review β„–94

I HAD THE GREATEST EXPERIENCE EVER WITH ADAM THE TECHNICIAN IF YOU EVER NEED ANY REPAIRS ON YOUR SYSTEM, YOU WILL NOT REGRET CALLING HIM. HE REALLY DOES GO ABOVE AND BEYOND THE CALL OF DUTY. I WOULD RECOMMEND HIM 110%.

Ri
Review β„–95

Our AC unit stop blowing air into the house. We were so nervous that we were going to have to replace the unit since it was nearly 6 years old. City Heating and Air explained that we didnt have to replace the unit at this time and was able to get it up and running in a little over an hour!

Wa
Review β„–96

I have been using this company for the past 7 years , ,he always come same day ,good quality job and prices are reasonable i highly recommend him thank you city heating and air

Gi
Review β„–97

Highly recommend this company for your heating and air needs. Trustworthy, fair prices and punctual.

We
Review β„–98

Great experience. Adam was very knowledgeable and worked with us to replace our AC system. Could not be happier.

Ha
Review β„–99

Adam arrived earlier than originally scheduled and fixed the issue right away. Very courteous service and kep me informed the whole time. I will be using you guys again

Ad
Review β„–100

**Company never followed through with call/offer to try to make situation right**I did give two stars a instead of one because the dispatcher was prompt and courteous, but this place totally price gouged me today. Repair was for my tenant, so I had no choice, didnt want to upset my tenant by having to wait for another company. They charged me $477 for an hours worth of work and a capacitor that cost them $20. Look up ac capacitors, youll see theyre cheap and connected by two bolts, easy to swap, but I still was charged $250 just for that one part. I even waited for a weekday appointment. The rest of the charge was labor,diagnostic maintenance - which most companies waive diagnostic if you have them do the repair. I did call the dispatcher, Joanna and ask for a fair rate, but my request was declined. My husband worked HVAC for 6 years (if he wasnt busy and sick, it woulda saved me an entire weeks paycheck!!) these prices were totally unreasonable. I will not use them again.

Information
5 Photos
100 Comments
4.9 Rating
  • Address:4921 Albemarle Rd STE 101, Charlotte, NC 28205, United States
  • Site:http://cityheatingandair.com/
  • Phone:+1 704-400-0000
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Heating contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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