I am going into my third of living at Carolina Square, and I have only positive things to say about C-Square. The amenities are top-notch, and I have only had positive experiences with office staff. The only downside is price. This place is expensive, but I truly believe you get what you pay for. The location can’t be beat.

I am going on my second year of living at Carolina square and I love it! The apartments themselves are very nice and don’t feel like the typical college apartment. There is so many amenities and places to study that you don’t have to leave the apartment if you don’t want to. The location is great with both Franklin street and UNC campus a few steps away. I couldn’t recommend Carolina square more!

Carolina Square has been home for 4 years now, and Ive enjoyed every second! The people and the service is great! I submitted a maintenance request and within five minutes someone was at my door. Martin was super friendly, fixed all of the issues, and couldnt have provided better service. 20/10 recommend!!

Name a better place on Franklin Street..I’ll wait. Definitely an 11/10. 👏🏻

How you gonna charge so much then have no guest parking at all.. they tell you to go pay for it at the adjacent parking garage.

Pretty decent place, its just expensive. The pool and gym a pretty good. Main issue is you cant open your window so theres no fresh air in the apartment. The other issue is the administration tries to nickel and dime you, despite the already high price. Look at the video below- this is how I left the apartment and I was charged an expensive cleaning fee! Unless the administration changes, I would not recommend living here.

Came on to give a quick review.I needed something fixed and ran into Dennis the maintenance manager in the hallway and he addressed my issue quickly. Usually with any other complexes Ive lived at it was sorry you have to put a work order in so this was a pleasant response. Its the small things that makes you appreciate where you live that much more. Thank you

Loved my time living at Carolina Square. Hannah and her staff were super helpful through my time that I stayed. My apartment was walking distance to bars and restaurants with Target right there for groceries and essentials. I didnt need my car with the easy access to the bus stop and everything else close around. I would definitely recommend UNC students stay here. You really get the whole Franklin St/downtown Chapel Hill experience at this location. Apartments are awesome, spacious and modern.

Amazing apartment with amazing staff and amenities and people

I moved here from up north and I want to say this property went above my expectations. I go to school close by and love all this community has to offer. The staff is friendly and the maintenance manager Dennis always is friendly and gets the job done. Its a good feeling to like the people you live around and having staff like Dennis to make you feel like family is a plus.

I’ve absolutely loved living at Carolina Square. The people are amazing. Specifically, Hannah has gone out of her way to help answer all my questions and address my concerns. Went above and beyond and couldn’t speak more highly of her.

I love the amenities offered here. I also like that when you have an issue with something, it gets handled promptly. I put a work order in late night and The maintenance girl amber addressed it quickly the following day.

One of the best apartments Ive lived in. Love the layout, amenities, staff etc. The efficiency of the maintenance staff is a big deal for me. Ive lived places where the residents wasnt as much of a priority but when I put my work order in, Dennis the maintenance manager came quick and fixed everything on my list quickly and hes a friendly person and can tell he cares about us. I love living here

I recently took a tour at Carolina Square and loved it. The people are great and very knowledgeable. They answered all of my questions. I went with my mom and I think she really liked. I hope to live here soon. I have a friend that stays here and he likes it a lot. Special shout out to the office staff Carlos Merrin and Hannah for helping us. We are applying to join the waitlist soon and hopefully get an apartment. These guys were great!

I love this place!! Everything is within walking distance and the apartments have a very luxurious feel. The office staff is always nice and helpful even when I am just passing through. If you are looking for an apartment in Chapel Hill you should live here.

This place is beautiful!! I am relocating from Boston to Chapel Hill in about a year and I have looked at 15 plus different places. I love to be in the middle of the city with all the bars. I have been talking to Hannah and Carlos on the phone but neither where there when I came to tour. Merrin showed me around and the 2 bedroom on Franklin Street is to die for! Everyone should live at Carolina Square.

I had such a great first experience at Carolina Square due to the amazing staff that helped me! Specifically, Ada was so professional, kind, personal, and enthusiastic, and she worked so hard to help us in the process of securing an apartment for my daughter. Ada was so willing to help and very patient with all my various questions. I would also like to mention Nicole, another staff member who was extremely helpful as well. She, too, showed such a commitment to her job and was always timely and organized when sending us information. She was genuinely happy to relay the good news when an apartment became available. It was a wonderful experience connecting with these two young women, who are such great representatives of Carolina Square!

I am a UNC student and these are the best apartments around the campus. You have all the food and bars within walking distance and you don’t have to have a car to drive anywhere. I always feel so safe when I go home knowing Carolina Square has security guards and you can’t get into the building unless you live here. I have 3 more years of school and this is where I will stay until I graduate.

The maintenance manager is awesome! Any issue weve had in our apartment was fixed immediately. To me, hes the friendliest team member out of the whole staff.

Carolina Square is an amazing place to live! The apartments are beautiful -- from the marble counter tops to the built-in closets. I love how the team always makes sure to decorate for the holidays. It makes the complex feel just like home! Carolina Square also makes sure to host events for their residents. Some of the events include young professional night at Lindas, coffee during finals, surprise pizza parties, and more formal dinners at Carolina Brewery. These events make Carolina Square an ideal place for both college/graduate students and young professionals. The staff is also some of the best around -- they never disappoint! Overall, I am very happy that I chose Carolina Square to be my home for this year.

Nothing but nice things to say about this complex. The maintenance team here is awesome. Dennis is always friendly and explains things when fixing stuff in my apartment. This is my 4th residence since moving to NC and I never seen a friendlier maintenance manager.

Great location and a beautiful property. The staff are super friendly.

Location good. They tow without warrant. My friends and I all have gotten charged $300 because we didn’t “properly” display the parking passes even though they were sufficiently on our dashboard. Water pressure is horrible, management has the competence of a 4th grader, etc

This is truly a great apartment complex! The leasing staff that work here are absolutely helpful, especially Nicole! I applied pretty late to the wait list, but they worked so hard to make sure all my questions were answered. I ended up receiving the amazing news that I got an apartment, so Im very excited to be living here next year!

Location is amazing and the apartment itself is pretty nice. However, some of the amenities are just not up to par. Study rooms arent always readily available (many room keys are out of battery) as well as wifi (how do people study without wifi). Study rooms are also unavailable after office hours. Pool table sticks are always broken. Stairwells are always dirty and littered with empty alcohol cans. One of the elevators in the B building get broken way too often. One of the staff has a RBF and scares me (the others look nice enough). Overall, the apartment complex is located in a great location but does not have very student friendly amenities, especially those who study more. If you are a student who doesnt need to study much, likes to party and have the money to blow here, then this is the apartment for you.Rating based on: location, amenities, staff, noise and quality1 star for location + 1/2 star for noise + 1/2 star for quality = 2 stars

Best location, best apartments, best staff!!! I have enjoyed living here the past 8 months and and super excited to have re-signed a new lease for next year. They truly take care of you in every way possible. Also, Hannah is fantastic and has been an absolute pleasure to work with!

Respectful management and maintenance staff. Beautiful amenities and very much enjoy the monthly community events

Spoke to several different apartment communities. Decided to go with C Square for my Daughter who is a transfer student. From a parents perspective they answered all my questions and follow up emails. Loved Merrin she was great to work with I still email her questions and she still responds promptly.. The location is great, and security gives me piece of mind. My daughter and her roommates had a chance to visit the property for a tour and they loved it too.

Love, love , love these apartments. These are the talk of the town! With the newly update appliances and the breath taking amenities, theses are truly luxury apartments. From the time you arrive, up until the time you leave, you will enjoy every single moment of your visiting. I will recommend this place to anyone!

We have hosted several events for Carolina Mock Trial at Carolina Square. Thank you for creating such a professional environment for our organization. We appreciate all of your event and office spaces. The staff was also extremely helpful in planning these events. Thank you for creating such a beautiful space in Chapel Hill and hiring such amazing people!

I stopped in the leasing office because I needed help finding the Chase Bank location nearby. I was a little turned around but Hannah was able to help me find the bank and also showed me where I could park for free for the few minutes I needed to run into the bank. She didnt help me with an apartment but she was very helpful in getting me where I needed to be and took her time so that shows me good customer service.

If youre looking for easy access this is the place to be. Food, bars shopping is close by. Panera bread is one of my fav spots to eat and its walking distance. Staff is nice. Like any place else its going to have its problems. Maintenance has been good about fixing problems. I dont like people coming into my apartment but the maintenance manager Dennis and his tech i forgot her name, has always made me feel at ease. Even seeing them in the main areas of the building, always a welcoming invite.

Chapel Hill square leasing staff are amazing! Mrs Gale was super nice in answering all of my questions, very energetic and positive, having a great staff is so important when choosing a place to stay. Brian was also super nice you. This is a great place to start if your looking for an apartment!

I just wanted to say that the maintenance manager Dennis at this property does a great job. Hes prompt with the things I needed addressed and always a friendly smile.

Love this community! The apartment is amazing and the common areas are even better. Theres a deck overlooking the pool and even private conference rooms and an on site gym. Plus, with Target right downstairs, what could be more convenient?

The lease mentions giving notice 60 days before you move out from the apartment even if you are moving out on the given date. In my opinion this is an obscure rule and should require an adequate reminder to the tenants out of courtesy. The only reminder that was sent to my roommate and I was through the resident portal messages instead of directly to our email or mail. This is not a source checked daily by anyone I know and is used strictly for making payments by my roommate and I. When management was asked about this method of notification they claimed to have called us numerous times and left messages as well. However, neither my roommate or I ever received a missed call from Carolina Square. This was a straight up lie that was told to us. We are now stuck paying hundreds of extra dollars because we were not notified in a proper fashion. Yes, it is in the lease, but thats a lease that was read over months ago and every detail is not memorized. Out of decency, proper notification should be given and when neither roommate replies to the original notification, it should be taken as a sign that a different method should be taken like perhaps an old-fashioned piece of paper on the door. In addition to this, our move-in date got pushed out twice and the elevator in the building broke down multiple times. When we payed our application fees and agreed to live here it was under the knowledge that we would be able to move in mid-July and receive Julys rent free. When we received our lease to sign, they had changed the move-in date to August 1st and a few months later changed it once again to August 10th with no rent free at any point. I would have never signed with them had I known any of this was going to happen and I will not be recommending Carolina Square to anyone. I cant wait to no longer have to deal with this place.

The quality of the apartments and the location in Chapel Hill cant be beat. Everything from campus to restaurants and bars are just a few steps out the door. You only need your car here if you work or travel frequently outside of town. The staff is friendly and responsive and plan fun community events and giveaways.The only downside to living here is the parking situation, which is common in this booming college town. Expect to pay a hefty price if someone comes to visit or stays with you as visitor parking is charged at an hourly rate.

Great modern apartment complex with great amenities. Staff is professional and easy to work with, however there seems to be a high turnover rate. Maintenance is very responsive if ever needed. Solid new construction, despite all the parties noise did not travel through the walls at all. The one downside to living here is the parking. The parking situation is untenable. If you have a guest visiting expect them to pay $60/day to park. Additionally residents have to pay $175/month for a parking spot that is not included in the rent. Overall, the location cannot be beat and the units are high quality and well maintained.

What cant I say about this property. Convenience, luxury, amenities...of course every property will have its issues and Ive had to get a few things fixed but Dennis the maintenance manager and amber was very attentive to my requests..

I have had a wonderful experience living in Carolina Square! All of the staff are so pleasant to work with. Keep hiring amazing people!

Loooooooooooooved talking to Carlos here. Super helpful and friendly and attentive.

Parked my car in the deck while visiting one morning after it had rained all night, since the rates are reasonable as long as you dont stay long. First, its like they built the deck without thinking about the pedestrians that get out of a car - it was hard to find an exit that wasnt where the cars enter and exit; second, apparently the maintenance crew chose a weekday morning to blow the dust out of the deck so my car got coated in it; third, one of the gates broke between the time I got there and the time I left, and its not the first time Ive seen them that way. Pretty poor experience overall.

Management is awesome and super helpful. Great location and super cute apartments!

This is a great property! The staff is wonderful and Ada is always so friendly and helpful when I visit the leasing office!

Hannah toured us around the apartments. Very informative and knowledgeable of Chapel Hill. Can’t wait to move here!

Put in an application that cost $100 to be offered an apartment with less then 24 hours to confirm I would take it. I responded to the email asking if this was the only apartment left as I didnt want a studio. They never answered that email, leased the apartment to another on the waitlist and then ignored my text two emails until finally responding saying that the waitlist had been closed. Nice building, bad customer service.Update: Since the original post they contacted me and offered me a studio for move in around mid May after I had originally requested a July or August move in. I appreciated this gesture but because of the initial problem all apartments that were to be leased in July or August were full.

The staff is attentive and helpful, the apartments are high-quality, and the location cant be beat!

My apartment is so pretty!!! I love it! The location is great and the people in the office are so sweet!

Worked with Melanie and Laura on a misunderstanding about a parking ticket. They were so nice and helpful. :)

Building quality is questionable. Walls between rooms are too thin to isolate any noise.

The only reason this is a one star rating is because you cant go any lower than that, but if I could I would give carolina square a zero star rating. Dealing with the leasing office has been the absolute worst experience that I have ever had with an apartment complex. The staff is unorganized, uninformed, and best of all, liars. They told my roommates and I multiple times they were going to cancel our application, but they never did. I guess because they were having such a hard time trying to find people to live in their overpriced apartments that they felt the need to threaten us in some way. Now that I have found a much better place to live, the office wants me to pay for one months rent, even though I dont live there AND I never signed a lease! DO NOT live at carolina square, save yourself time, money, and stress.

Carolina Square is the place to be, bottom line. When you invite friends over, they dont just show up on time, they show up early.

Awesome location and friendly staff!

I love it here

Beautiful property and the staff is amazing!!!

Great building

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Excellent