Arizona Storage Inns
297 E Warner Rd, Chandler, AZ 85225, United States

Review №1

William was awesome. Helped me out in a bind due to holiday weekend and got me sorted out and on my way. Great customer service! Nothing special about the units as they are old school regular types storage but they are affordable which is nice. Highly recommend.

Review №2

Will is the just the best person you could ask for. Helpful to the extreme and as nice as can be. He goes out of his way to greet you and offer assistance with things he doesnt have to. If youre looking for storage the price is right and Will is The Man to see.

Review №3

William is not only the most professional but friendliest person Ive met who serves the public. I applaud his positive attitude and willingness to go above and beyond to ensure my property and I are taken care of. He went as far as stopping by me when I was accessing my unit to see if I needed a new weather strip during the recent extreme raining. Thankfully I did not but with two units here its nice to know my property is safe. The storage facilities themselves are always kept clean and secure, ive never had to deal with a gate that wont open or any form of rodents or bugs like so many storage units Ive had at other establishments have had. Between William and the facilities I have no problem storing my property here long term!

Review №4

William, was so friendly and really embodies the term customer service! Setting up my account was like chatting with an old friend. William your wonderful

Review №5

I’ve been using Arizona Storage Inns – Chandler for years and even moved to a larger unit. I did a lot of research before deciding on this facility and chose this one because of the many benefits including the free moving truck, lowest rate, 10 day cancellation notice, access time from 6am until 9pm, security gates always work, property kept clean including the bathroom, and everything was handled right away.The property managers William and Jacob are always cheerful and handle the business very professionally. I have recommended this facility to many of my friends and have gotten great feedback from them. I highly recommend this place if you are looking for a clean and secure facility with excellent customer experience. This has been one of the best decisions I’ve made. I have rented storage units with other companies in the past which left me feeling restricted by the rules, extra charges, and frustrating service including high employee turnover, management not available, faulty gates, early close times and no personal attention - None of this has happened here at the Arizona Storage Inn.Having dealt with William McBride for over a year, I can honestly say I look forward to going to the site and getting his personal attention, it makes me feel at home. I hope the owner knows how good William is at his job and he gets compensated accordingly… he is the BEST STORAGE MANAGER I have ever dealt with and would recommend this place to all my friends mainly because of him!

Review №6

Wow! William was amazing! Very helpful, Very professional, and accommodating in every way, facility was clean, and he always seemed available, to answer our questions. If we need storage again, we would defiantly return to this facility.Thank You!

Review №7

William is an absolutely amazing soul!!! Top notch customer service that is unsurpassed. The process is easy and always a friendly face. Knowing my property is in a safe and clean storage helps me rest at ease.

Review №8

William was fantastic. Had some very unusual circumstances with COVID. Tenant stuck in Australian and William really work hard to accommodate us and provided personalized service that I hope my folks provide! Great job!

Review №9

I am very impressed with the cleanliness of this storage facility. The office personnel are very efficient, friendly and helpful. I would recommend this storage facility to my friends and family. Way to go!

Review №10

Ive be renting 3 years there & never had a problem. Do wish theyd stay open later, especially during hot summer months.

Review №11

I am giving this storage facility a five star rating mainly because William always made me feel welcome and we had some great conversations when I stopped by to pick up or drop off belongings. I’m not saying that the facility was substandard, but GREAT employees are always a blessing. I never met Jacob, but William was always courteous and kind and very helpful. I hope you are paid what you are worth. I’ll drop by to say hi William when I’m not working seven days a week 🤦🏻‍♀️God Bless! 🙏🏼

Review №12

The staff there is awsome,very friendly. We moved from out of state and he went above and beyond to tell about the area and were to go to sight see. Thank you very much

Review №13

Easy and affordable.

Review №14

I have rented from several different storage places over the years, and I also worked for a company that handles all of the maintenance for several different storage unit companies, and by far, I think this one is the best. The rates are very affordable for this industry, , the staff is super helpful and friendly, specifically the property manager, William. I had some specific needs that he met for me when deciding to rent a unit from him for my small business. He was very accommodating. This location is always clean and well maintained. I recommend this property to anyone and everyone in need of a storage unit.

Review №15

I really enjoyed working with William today at this facility. He’s a good guy and I’m excited that I got a chance to meet him. Thanks Andrew for serving your clients needs and taking the time to connect with us. You are appreciated and an asset to your company 🙌

Review №16

Reading some of the reviews for this place, I think people are misjudging it. Customer service is second to none, they should have 5 Stars across the board. When I first came in and met with Sheila, she was very courteous and even offered to hold a unit for me with only my name and phone number. I ended up renting the unit the next day and William helped me with this transaction. William is an awesome person, very helpful, courteous, friendly, and most of all knowledgeable. I originally needed the unit for a short period like a week or so, but one of their requirements if you need to end the lease you have to give a 10 day notice. So automatically if I gave the notice when I signed the contract, I still have to pay for another month of rental. Guess what, William waived that for me and it was very helpful. Thank you again and I will use this place anytime I have a need for one. if you are in the market for a storage unit and this is in your area, I highly recommend it, please try them out.

Review №17

I’ve had a storage unit here for almost ten years. My rent is automatically deducted from my bank card each month. I recently lost my card, and forgot to contact them with my new number. I received an email telling me that I was late, so I called them to give them my new account info. I was then told that they were going to charge me a late fee. I asked if they would please wave that, considering how long I had been renting from them. The manager told me that he had no way of waving fees, they are automatic. Guess who is looking for a new storage unit?

Review №18

I was a customer for almost 3 years and always found the staff to be very friendly and accommodating. The monthly rates are reasonable and they offer the convenience of multiple payment options.I would definitely go the Arizona Storage Inns for any future needs!

Review №19

Williams (Chandler) customer service is first class, a pleasure to deal with. Noteworthy, in fact. Units are clean, free of bugs and dry. The grounds are well maintained without weeds or garbage or piles of junk cars. What really separates this business, however, is the fact that they keep long term employees. It isnt a new person each time you visit or call, in Chandler its William, and hes genuinely great at his job.

Review №20

This facility was recommended by a friend and I would do likewise. William was very helpful, and he went out of his way to accommodate our storage needs. Excellent value and a well-managed company.

Review №21

Friendly staff and competitive prices made this an easy choice. I was glad to see that the storage lockers were clean and easy to access. The only thing that could be improved is the lighting after sunset - take a flashlight if you are there after dark.

Review №22

Stopped in today to see about making space in my garage and renting a storage unit. William McBride helped me by finding out what I needed in a storage unit. He was great and easy to work with. Showed me around the facility and we toured potential units to rent. Explained the Rental Prices very well and even let me know they had a free box truck to help me move!! Would highly recommend to others!!!!

Review №23

I rented a storage unit here back in August 2018. I wanted to drop a quick review and say that my experience here was phenomenal. William has gone above and beyond all expectations I had when renting a storage unit and personally saw to it that I was taken care in every aspect of my move in and move out. With the level of customer service here, I highly recommend this place to everybody.

Review №24

A friend referred me to AZ Storage Inns. I had passed it many times but never stopped. Needed to store my car in a garage for several weeks while away, so dropped in. I never checked with anywhere else! William has been wonderful with whom to work. And the facility is amazingly clean and very secure. As I stood outside, someone was on their way to their storage unit and stopped to tell me how great it was! Convinced me! William even made a point of changing the FIRST unit we had discussed to another one that just became available, that he thought I could get my car into more easily. He helped guide me in, and it was perfect! I would heartily recommend this for ANYONES storage needs!

Review №25

Nice & clean property with fair prices. The 2 Managers working there (William & Jacob) are AWESOME! They really know their stuff. Great place. If you need storage, this is the best place to rent! You wont be disappointed.

Review №26

William is amazing to work with. He has gone above and beyond from day one. My rental may have been short but I will always count on him if and when I need another one. If you’re looking for a storage you need to go see William!

Review №27

I was looking for a short time storage solution and found the best price at Arizona Storage in Chandler. But I also found friendly and helpful customer service! They have a good secure system of limited access to the area. Yesterday, my storage needs were done and I turned my unit back with no problems or unexpected fees. If I ever need extra storage again, I will go back!

Review №28

They did a great job taking care of us when we rented our storage space for 8 months. I highly recommend this place to anyone looking for a storage unit. William, the manager, is awesome! Hes always cheerful and friendly, and he did a great job making things simple for us when we decided to take our stuff out. Theyll be my #1 go-to if we ever need a storage unit again!

Review №29

William and Jacob are awesome, I almost felt bad only needing 3 months of their services. If I ever need storage again Ill definitely be coming back even if it is a couple ,miles out of my way. The facilities are clean and well kept and they take a lot of pride in their work.

Review №30

William and Jacob are the most amazing team!! They have been so kind, patient, and helpful over last year. I would recommend them and Arizona Storage Inns to anyone. Can not thank them enough 🙏🏿🙏🏿🙏🏿

Review №31

I really cant give enough praise to Paul and his staff. Paul even brought us water bottles when we were moving a large amount of furniture in the heat. Who does that nowadays! I am extremely happy with this business. If you need a business that caters to storage, please give them a try. You will not be disappointed.

Review №32

Awesome Owner! Really nice and professional!

Review №33

Will and Jacob were super helpful in getting me a storage unit. The facility is clean and I love their access hours. I would recommend this place to others in the future!

Review №34

Giana was amazing ... ask for her she was super informative and helpful. Explained all the fees before she presented the contract. Was willing to explain the moveout process so there were no surprises. She was super helpful and extended my move in hours before I knew I needed them. If I ever need a storage this is where I will rent ... not because of the place ... because of Giana

Review №35

Exceptional customer services! William & Jacob are the best team! Thank you for providing such attentive and professional services to all your customers!

Review №36

William and Jacob are helpful and good workers. If anybody has questions then they are there to help you. They are really good costumer service.

Review №37

We just cant say enough nice things about William and Jacob! These guys are not only very professional and run a clean and safe facility, but they are wonderful human beings as well! Sometimes storage is just storage, but there are times when storage becomes a very emotional family snafu. Dealing with William and Jacob was the silver lining and the bright spot in a dark and stormy week!

Review №38

Paul the on-site manager got me set up fast, no waiting around. Great service especially since I was a walk in. I was in and out in less than 30 minutes with a perfect storage solution for my needs. Paul was very thorough, informative, accommodating, professional, attentive to detail and friendly. He even had me make sure my personal entry code worked prior to leaving! Great experience.

Review №39

If there were six stars, Id give it to them.Paul and the staff are just the best people you can find. I have been a customer since 2010 and have not considered moving my items because of the service provided by Paul and the staff. Everyone is kind, courteous, and eager to help. The property is clean and very well-maintained.

Review №40

Giana, the manager was extremely welcoming and friendly. She worked to get me the very best deal as a new customer and made me feel as though she had a stake in the safety of my belongings. I would recommend doing business with her.

Review №41

Have had multiple storages my entire life (for many decades) Ive been with this place for 4years. Paul is phenomenal and makes the Storage experience Better than just problem free! His word & hand shake can be counted on 110%! It also is is simply THE Cleanest & Safest storage complex I have ever used!

Review №42

A nice quiet secure location. I always feel safe leaving my belongings in storage here.

Review №43

I recommend this self storage location.

Review №44

I have had nothing but great experiences dealing with the staff at Arizona Storage Inns. Giana and Trace’. I came to them in need of a storage unit because I was fleeing an abusive relationship. I came into the office broken, ashamed and scared. Giana immediately recognized that there was a deeper issue then just me needing a storage unit and immediately began not only preforming her professional duties by setting me up with not only a great storage unit, but also a moving truck and moving supplies, but by also showing me compassion and respect. She offered me words of encouragement and advice and even directed me to programs and shelters that assist battered women. This place and its staff are great and they are very upfront about their fees and pricing, no hidden fees or scams. Great prices too!! I highly recommend This Place!!!

Review №45

A great place to store your stuff!! Have had things in storage for five years now. The facility is secure and clean. The staff, friendly. And pleased to say everything came out of storage in good condition. Many thanks for the peace of mind.

Review №46

AMAZING CUSTOMER SERVICE!Paul is always professional and very friendly. Ive been renting with them for a few years, not one complaint!Property is always clean and well maintained. Thanks Paul for everything you do!!;)

Review №47

I truly enjoyed Pauls outstanding customer service and how helpful he was during the process of getting us set-up for storage. There were many stressful life changing events happening when I needed a storage unit and thanks to Pauls professionalism the stress level regarding using the facility and processes were virtually seamless.Thank you and I will recommend your facility!Kind Regards,Bill and Jen Ingeneri

Review №48

After cancel the same day they kept the money

Review №49

I’ve rented here twice and both times were great! Carlos went above and beyond to help me! I would recommend this place to anyone.

Review №50

The front office was very informative and helpful. By far the best storage facility experience I have ever had. And Ive moved over 15 times in the last 8 years, so Ive had a chance to experience many!

Review №51

Great place to store stuff you dont use on a routine basis. Fair prices and I have used this place to store since 2010.

Review №52

Paul is very professional and has been as accommodating as possible for us. Paul makes relationships and doesnt just treat me like a number. I strongly recommend this facility.

Review №53

If you need to store your stuff you need to call William and Jacob down here at AZ Storage Inns. They will set you up right 🙌

Review №54

Fantastic customer service! Love William and Jacob. So helpful and accommodating with all questions.

Review №55

The Management here at Chandler is top notch. Kudos to them and all of the staff. Thank you for a clean and ez going facility. I recommend this location to anyone looking for a storage unit.

Review №56

PAUL IS AMAZING! Extremely helpful with drive-up units for even small units. Free truck for move-in is very helpful.

Review №57

Will give you 1 mo discount for future payments.

Review №58

I love my storage peoples

Review №59

I have used this storage facility for years and they are very friendly and the storage unit/ security is very reliable.

Review №60

One of the most professional, thorough, and devoted customer service experiences I’ve ever had. This operation is well run.

Review №61

Great experience all around. Would recommend to anyone. Thank you!

Review №62

I have stored here for years. It is convenient for me and very well operated. The management has been very professional.

Review №63

Good customer service and very safe property

Review №64

Im very unhappy with the poor customer service. I recently closed my unit. I spoke with the office manager, not sure of her name a heavy set African American woman, Kianna or something similar. I explained that I was 3 days late in removing items due Medical complications with my heart. She seem very concerned and instructed me not to worry about sweeping out unit. She was adamant, stating concern that I may pass out on property, even joking stating she did not want to have to call an ambulance. She said she would sweep out unit and donate any usable item also stating that the company donate items left. I told her I wish I would have known because I had posted an add giving away all items left. I was instructed anything left she clean out and donate, even saying that if I were not well enough to wait for person picking up items, she would do it for me. The person had just pulled up so it was unnecessary.The manager assured me my account was closed, she instructed me leave the door up and wished me well. This was then end of October. On November 13, 2017 my social security debit account was charged $115. 10. I spoke with the manager who seemed very frustrated, stating she did not know how this has happened she would speak with the district manager for a refund. She was confirm my phone number and told me I would receive a call back. My daughter, my emergency contact, received a call within 15 minutes of me speaking with the manager. Fortunately I was visiting her so I was able to receive this call. I spoke with Kevin Cobb, who express that he was the district manager, before I could state that he was calling on the wrong number, he began being very belligerent about a signed contract I made with the storage company and how I would be charged late fees and sued if I did not comply with the contract. Mr. Cobb would not acknowledge my telling him that I have already been charged on a card that was supposed to be removed from the account in October. Mr. Cobb became so belligerent that I really was unable to continue speaking due to my CHF and not having the air to speak. My daughter took the phone and asked for his the name of Mr. Cobb s manager. Mr. Cobb refused to comply stating he was the only person we could speak to. My daughter express that he was being hostile and she would feel better speaking to someone else. He again stated we have to deal with him. My daughter stated he was being unprofessional and he hung up on her. I attempt to call back only to receive busy signals for the next hour. This is the worst management I have ever experienced. I have excused prior mishaps and double charges with their system, the incorrect information out in on my account etc. I understand computer errors happen and the store manager was new, poorly trained and overwhelmed. However there is no excuse for rudeness that is a personal choice. Very, very bad service. Shame on you Kevin Cobb!!!

Review №65

Paul and his relief personal are friendly and pleasant to work with, they take care of my needs promptly. The facility is clean and in good repair.

Review №66

Paul is the sweetest! He really helped me out as a first time renter! Great customer service- it is the reason why I pick ASI over other storage places! Thanks PauL!

Review №67

Excellent customer service by Paul. Very helpful and really understanding. I highly recommend for anyone who needs storage.

Review №68

Good small & large unrefrigerated storage. Friendly staff.

Review №69

I have had storage for over three years now. Great customer service, safe, and very convenient. Go see Paul.

Review №70

This storage facility is immaculate and the customer service outstanding! I highly recommend this location!!

Review №71

Very positive and helpful staff. Always willing to fix or help with any issue. Only reason for leaving is moving.

Review №72

Great customer service - short term rental but treated like family

Review №73

Very nice storrage!Everybody is nice and help full! !

Review №74

I rented a storage unit from Paul and the customer service was even better than I expected. The reviews listed here dont do justice to how professional and personable a guy he really is.

Review №75

Awesome staff and easy to use! Highly recommend!

Review №76

Been storing with them for years.Couldnt be happier and the staff is wonderful helpful and nice.

Review №77

Paid bill at site. a-ok.could have done offsite.

Review №78

Great customer service,friendly and welcoming.i love this place!!!

Review №79

They are fantastic

Review №80

Excellent service

Review №81

Great customer service service

23 Photos
4.7 Rating
  • Address:297 E Warner Rd, Chandler, AZ 85225, United States
  • Site:
  • Phone:+1 480-899-1179
  • Shredding service
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  • Self-storage facility
Working hours
  • Monday:9am–6pm
  • Tuesday:Closed
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–6pm
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