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Salon Xpression
2027 S Neil St, Champaign, IL 61820, United States
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Sh
Review №1

This might be a great place for manicures, but it is not the place to go for body waxing. The woman who waxed my legs missed a lot of hair. She also re-used the wax on the cloth to wax different spots on my leg which I think just ripped the hair off instead of pulling it out from the root. I would give 2 stars, but I dont like to mess up businesses google algorithms so Im putting 3 starts to be nice.

Cl
Review №2

I called in to schedule my appointment and they were EXTREMELY flexible with me and I booked an appointment later in the day and they didn’t rush doing my nails! They are also super reasonably priced. I had Bee, he was the BEST!! Definitely coming back!!

Si
Review №3

Katie was an excellent technician! She was gentle with my hands and took her time doing my nails. I was a walk in and seen right away.I didnt feel rushed and the overall atmosphere of the salon was calming. Definitely will be back.

Sa
Review №4

I have been in Salon Xpression last week for the manicure. They did a good job. But what I really didnt like they make a fun of my name in a front of me, what wasnt polite at all.Level of culture is 0.

Je
Review №5

This was my first time getting my nails dipped..I was pleasantly surprised with how great they turned out. Everyone was very nice and very knowledgeable. I would definitely recommend this place to everyone

Ru
Review №6

I made an appointment for 2 manicures, and the appointment was approved. When we showed up for our appointments, they said they were too full and tried to have us do our manicures one at a time at their service counter (where they keep supplies and refill their bowls), standing up. We left without our manicures because it was highly unprofessional to approve our appointments, but then not have space for us. And make us stand up for our whole manicures! Wont be going back.

pa
Review №7

Tommy is wonderful!! Nothing but good experiences here. Highly recommend.

Ro
Review №8

I was extremely well taken care of for my first pedicure! I definitely will be coming back. If they can make my fugly feet feel good, they can help anyone.

Ra
Review №9

I had never been here before, and getting my nails done is a treat a couple times a year, not a regular thing. First of all, I was able to book online, which is just, wonderful. I also never did dip nails before, only acrylic with polish. I have never had such a great experience! I got am ombre dip nail, stilleto shaped- so I got tips on too. For All that I asked for, ombre, tips and shape were all add-on but I didnt feel gouged. I had Bi (said like, Bee), and he was fantastic. I am very anxious and have had a lot of really rough techs before. He was gentle. Paid close attention to detail. And seemed like he really cared about giving me what I wanted. I 1000% will go back. Also, tip your tech!!

Ai
Review №10

Im 9 months pregnant and wanted to do a little something for me before baby arrives.. Even though I didnt have an appointment they were able to fit me in just after a few minutes of waiting. Everyone is so polite and cleanliness is their priority. Julie gave me the best pedicure of my life. I will certainly be going back. She took her time and the massage was great! I wanted a manicure as well and although I had a crack on both my thumb nails, Christine was able to patch me up so I could use my real nails instead of putting on tips. Theyre fantastic! Cant say enough good things. Worth the price!

Mo
Review №11

I have been coming here every month for 2 years. I always get dip nails, and the nail technicians do a great job, even if my nails chip within one week, they will always let me come back in to repair that one nail for free. Good selection of dip powder colors. Friendly staff and clean location!

Mo
Review №12

The staff is awesome, service is amazing. I had tips with a gel dip, and I did the Xpression Pedi - Im a huge pedicure person and opted for the basic the first time, well worth every penny you really get a great service for the basic. Id love to get one of the more advanced packages next time. The salon is EXTREMELY clean...which as we know is very important with nails. The girl that runs the front (I forgot to get her name) is very organized and super wonderful. Theyve made a regular client out of me!! I cant wait to go back. Obviously, with them being so amazing theyre also very busy. I highly recommend an appointment in advance.

Ca
Review №13

The staff was very friendly. I was grated as a walked in. My nail tech Eric did a fantastic job on my nails, he took his time and was attentive made sure everything was even and looked great. i’ve had some bad experiences with my nails in the past and I am SO glad my nails turned out amazing. I will most definitely be returning for my next set. :)

Al
Review №14

Great customer service! Always offer you water and make sure you are comfortable. Paul is the best nail tech I have ever gone to. My dip nails last so long and are always perfectly even and shaped to perfection. The sport pedicure is great post workout or for a relaxing day off. Scheduling is easy and they really work with you to find a time.

BJ
Review №15

Fast n Friendly

Al
Review №16

This place is awesome! Friendly staff that does a great job. They are also being very sanitary and cautious during covid times which makes me happy to see!

St
Review №17

I love having an appointment, the person that started with my pedicure followed me the whole time and did my manicure as well, I love that!!! No here and there, and different people. I had a great experience with Tommy as my staff member, he was great, and talked with me.

ta
Review №18

Love this place. Fast good environment

So
Review №19

Great service. I love getting my pedicure here. The staff is professionally trained and amazing.

El
Review №20

Very professional service, and I was extremely happy with the nail results. Will definitely become a regular.

Am
Review №21

Love this place! Owner always greets me by name, I get wonderful nails every time, and they are so friendly. Even when I mess up my appointment times they find a way to fit me into their schedule! Highly recommend

Na
Review №22

Sam did a fantastic job on my sports pedi! Clean & organized salon!

al
Review №23

Third time coming here, third disappointment. Last 2 dip manicures lasted not even 2 weeks. Every other salon I have gone to my dip has lasted 4-5 weeks. This time I got a regular manicure and I could have done a better job painting my own nails. NOT worth your money at all.

Ko
Review №24

I live in Oklahoma but travel to Illinois often & MUST come by Salon Xpression when I do! They’re the best. So glad I found them!

Lu
Review №25

Always prompt and ready for my appointments. You can tell they keep a maintained schedule. I have been a few times for pedis and a couple of times for nails. Once no-chip and then the other dip both on my natural nail. All experiences have been great results. Best pedicures. Hands down.

As
Review №26

I love Expression salon. The lady who does my eyebrows has always given me a reason not go anywhere else. The only thing I dont like is when I get my upper lip waxed, they announce it to the whole salon (yes, please tell everyone about my hairy upper lip, NOT!) Discretion for my visit would be appreciated, even if it comes to the color of nail polish.

Ev
Review №27

Worst service. The staff didnt even greet me. I asked for a service they had just done to my sister without a problem. And refused and said they didnt offer it when they had done it to my sister mins before. Instead of apologizing they all sat by the door talking to each other not acknowledging i was still there. Dont go here they are rude and unprofessional. If you guys cant offer a person a friendly environment dont open a salon.

Na
Review №28

I really enjoyed the cleanliness of this shop the air you breathe isnt like a tiny shop you can actually breathe easy without worrying about the chemical smell. Only thing i really disliked was the reception people, when me and my girls went in we werent acknowledged or greeted. I have worked in customer service for over 3 years and trust me thats a big NO NO for shops like this one. The people who did our nails were completely opposite they were very friendly . Over a if you would ignore the customer service you can have a really good time and a really good set of nails.

Sa
Review №29

I dont usually write reviews, but really wanted to share my experience this time. I went to Salon Xpression for the first time New Years Eve to get my nails done and was extremely pleased! The service is great, the staff is super nice, and they do a wonderful job! I didnt have an appointment but they got my right in. It was by far the best experience Ive had locally at nail salons. I will definitely be going back!

Ka
Review №30

I’ve been coming to this salon for the past two years and they have been amazing every time! My family even drives over once a month from BLM to get their nails done. They know us (names, what services we like, etc). If you want to get your nails done on a weeknight or weekend, I suggest making an appointment as it’s their busiest times. But even if you don’t have an appointment they work so hard to fit you in. The salon is the cleanest I’ve found in CU too. I wouldn’t go anywhere else! I love this salon!!

Br
Review №31

My first day I walked in I liked the manager which is why I choose the salon. I had been experiencing lifting and breaking nails with every salon I tried. The first tech I tried (I choose) and I wasn’t too happy but the manager recommended another nail tech and I can honestly say I love my nails. The manager was very accommodating and truly wants every customer to hv a great experience. I’m grateful for finding the salon and that I tried it again.I transitioned from acrylic to dip and I really like that process Bc my nails are thin. Great customer service and very very clean.

Me
Review №32

Let me start off by saying I have been here before and have had great service but today was awful. I made an appointment 3 days before said appointment. I show up, they say they don’t have an appointment scheduled. I show them my phone with the proof of the call and date I made it. They eventually fit us in, however, we waited with our feet in cold water for 30 minutes before we were ever attended to. Also, it’s hard to have a relaxing pedicure when the staff is running around frantically due to high volume and yelling at each other from across the two rooms. Lastly, when I told them I needed to be somewhere by a certain time I was told “no problem!” Needless to say I had to leave the salon with wet toenails and foam flip flops.Changes need to be made here. Time management, customer service, better organizational skills.

Er
Review №33

This place is amazing! Very clean and lots of space. The owner and the employees (especially Lee) are so nice. I received a complimentary glass of wine and a bottle of water. Lots of parking and easily accessible. I wont go anywhere else!

Ki
Review №34

My nails always look amazing! They do a great job here. They also have wine!!!

me
Review №35

The good: the massage was great. The salon was spotless. The lotion smelled yummy. No wait. Very quiet and peaceful.The bad: for the price Im not thrilled with the final product. My heels are still rough and when I looked at the color at home its not very even and the edges are spotty. It was more than other salons but not better quality.

Em
Review №36

Really nice people, great services, and seems clean. They will push for other services but if you know what you want it isnt a big deal. They use plastic liners in their pedicure bowls. Only downside is that it is pretty pricey, but I think thats the case for CU nail salons in general.

sa
Review №37

Very helpful. Amazing customer service!

Sh
Review №38

They do a great job! Very clean salon. Pleasant nail technicians.

Al
Review №39

Very clean, professional, and taking protective measures due to Covid-19. Love this place!

Ro
Review №40

I wish I could give them 10 stars! I have never had such excellent customer service in a nail salon. They were attentive, listened to our needs, offered us drinks, and most importantly, they took care of my nails. I hadn’t had my nails done in months because they were so damaged. My daughter surprised me and took me to salon xpression and I am so grateful she did. My daughter had Paul and I had Kelly, she was so gentle, she didn’t drill my nails to death. They were exactly what I asked for! Both Paul and Kelly did a fantastic job on our nails. I will definitely be back. I can’t forget that since we were there on New Year’s Eve, They have us a thank you gift for coming in. Such a classy, beautiful place. It is open and the decor makes you feel upbeat and positive. MY HANDS DID NOT HURT AFTERWARDS! Thank you so much salon xpression!

Br
Review №41

First time experience at this salon was great! My grandma, little sister and I went and enjoyed the friendly and very funny staff! Loved the service and salon look! Will be returning. Recommend.

Va
Review №42

They didnt do all of what was included in the package and the process felt rushed and undermined in a way that didnt feel all too good of an experience. Their place is clean tho so ill give them that. I could probably find a cheaper place that does better.

Go
Review №43

Xpression Nails is a pristine and beautiful salon! I have been there several times since it opened and have always been very happy with the experience. The employees are professional, kind and do great work. My latest experience was with Johnny and he did a great job!

He
Review №44

Peaceful environment

Li
Review №45

The first time I went there, the manager was at the front desk and was so nice!! She suggested I get the dip nails, I told her I didnt like that they had always turned out bumpy at other salons . She guaranteed no bumps, but they were very bumpy .Decided to give them another try anyway and went there this morning. The same lady who was so nice the first time was very rude today. I mean extraordinarily rude! I told her so and left. Would not recommend this place!!

Ki
Review №46

Very clean, super friendly and helpful. I tried a pedicure special they had going on and loved it.

Ke
Review №47

I love the professionalism of this salon. The techs can communicate with their clients. They make you feel comfortable and you want to visit again. I had a great experience.

Wh
Review №48

Its better to go during the day if you dont have an appointment. Friday evenings are crazy busy so unless you have alot of time on your hands pick another time. They get you in pretty fast either way. My nails always look amazing.

Ma
Review №49

Its a really nice place, awesome pedicure !!

Ab
Review №50

I took myself and my mother there who has contracted hands and they did an amazing job and very patient with my mom! I was very impressed!

Li
Review №51

So accommodating!! And Paul is the best in Champaign/Urbana!

bo
Review №52

Nice people, but I asked the nail tech to put a top coat over the small sequines that she put on my nails so they wouldnt come off and she assured me that they would be fine without it, but one has fallen off already. I just got them done about an hour ago.

A.
Review №53

One of my favorite nail salons, clean, efficient, and offer a variety of services. Can even book appointment online or just call a day ahead

Al
Review №54

I WILL NOT BE RETURNING TO THIS ESTABLISHMENT. My daughter and I came in for the dip powder. At first we were impressed by the salon and the cleanliness of it. Unfortunately the customer service was much to be desired. They were very rude to us and very unprofessional. Some of the workers had very bad attitudes, made condescending remarks and gave us rude looks when we simply asked a question. This was our first and last time coming to this salon. Here is a word of advice:You can be the best at what you do but if you don’t know how to treat people with kindness and respect no one will want to invest in your business. If you can find another nail salon.

Co
Review №55

I went to Xpressions for my nails and toes for my cousins wedding . I will say that Xpression nails does a very good job on pedicures and manicures. I got a full set & a pedicure when I went , but they are priced very high. Typically I pay $25 for a full set but when I went to Xpressions I ended up paying $40. Although, while you are there they do offer you a glass of wine or a bottle of water which is nice don’t get me wrong. The staff here is pretty decent and confident in the work they are doing. Whenever I left I was pleased with what they did. Thank you Xpression staff 😊

Mi
Review №56

Johnny was fantastic. I got the 5 star treatment, and my dip nails look amazing. Will definitely return.

Ge
Review №57

Always a wonderful visit. They do a great job! The salon is beautifully maintained as well!

Ki
Review №58

I give Xpressions 3 stars instead of 5. This is not because of the work they do, but because of the customer service. I have been coming here for a couple of years now and today I came to the shop at 6:40pm. This is the only time I could come because of my hectic schedule and I knew they didn’t close till 7:00pm. When I walked in I was told they were closed. I said, “so you don’t close at 7?”. I was then told yes, but they stop taking clients at 6:30pm. I was furious because I made the trip to come there for no reason. This is my biggest pet peeve when establishments close BEFORE their time listed. If you want to stop taking clients at 6:30 then you need to change your hours to close at 6:30 not 7. Unfortunately they just lose a valued customer.

Ta
Review №59

The stylists are very talented and are without question the best in town. Better than Elegant (and that says A LOT). They could do better at pricing, however. Like...not charging additional for a manicure when you get your nails done or nail shape. Other than that, they are my go to place - never had one of those in Champaign until now. So, yeah. Worth it.Paul is AMAZING and is the ONLY one I trust with my nails! He does the ombré with dip powder better than anyone in Champaign. Kelly and Lee are also great. 🙂

Sh
Review №60

Enjoy the atmosphere and employees are very nice! Highly recommend!

Ju
Review №61

Amy is wonderful and Michael is a solid nail tech. A basic pedicure starts at $28 and is perfectly complimented with a glass of wine or bottle of water. The massage chairs are brand spankin new and really get the job done while you have your nails did.

El
Review №62

Used to frequent this location regularly because the techs were awesome and the receptionist was exceptional at her job. My nail girl left and the receptionist left. After that I had a slew of mediocre experiences. Finally, after two poor instances of customer service I decided to switch salons. I will say, this salon is very clean and they obviously work very hard here because they’re always busy.

Em
Review №63

XPression Nail Salon does an absolutely amazing job. After my mother got a nail infection from another nail place in the cham-bana area, we decided to try this place because of its cleanliness. They take tools out of bags when they use them and I feel very clean when in there. Also, my nails are always amazing, and I have never been disappointed.

Ch
Review №64

Very nice woman body waxed upper body and was very good paying attention to reducing pain and left skin soft and not irritated!

Ir
Review №65

Nice place. Julie is really nice and gives best foot rubs.

An
Review №66

Super friendly people, and they made my hands and feet pretty :)

Va
Review №67

A nice, clean nail salon. Definitely call for an appointment to ensure youre able to get in. I personally recommend Paul if you plan on getting the dip service.

Ka
Review №68

First time here and great that they have Sunday hours. Lovely place, and very clean. However, staff was rude and impatient with everyone. Quality of a mani / pedi was about what I could do at home myself (which is lousy), and I even got nicked so I was bleeding. I will not return; Ill stick with my usual place (which happened to be closed).

Mu
Review №69

Never seen a dissatisfied customer. They do everything.

Je
Review №70

Worst dip manicure Ive ever had. It lasted less that a week before it started chipping. Plus you have to pay extra for them to push back your cuticles or clip hang nails. Will stick with my normal place for a few dollars more.

Je
Review №71

Nice place, too expensive. I dont know how many times we heard its good for you trying to upsell.

Sa
Review №72

Friendly, great place!

Sh
Review №73

Great place to get pampered when needed!

An
Review №74

Absoloutely love it here everyone was so kind and polite! The actual store was so modern and very clean. So many different colors to choose from (dip and no chip) and the staff really cares about your needs. Love love love the vibe here and so pleased with my mani pedi this is definitely my new go to nail place!

Ca
Review №75

My nails broke shortly after my visit

le
Review №76

Dissapointed today.... place is nice but the lady that did my pedicure doesnt know how to do it i guess... not happy at all.

Ni
Review №77

I was referred by another place that was booked. Service was quick, but not attentive🤔

Ro
Review №78

I would’ve given zero star if it was possible. Horrible service. Don’t even try it.

Jo
Review №79

Its a bit pricey, but they do a great job.

Da
Review №80

Friendly staff and they are very attentive

Mr
Review №81

They did a wonder job!!!!!

H.
Review №82

Clean, efficient and pleasant

Jo
Review №83

Always great service and great results!

Dy
Review №84

Excellent service!

Cl
Review №85

Clean, friendly and great Service

Fa
Review №86

They do actually what you ask for.

Ty
Review №87

Polite

Information
100 Photos
87 Comments
4.4 Rating
  • Address:2027 S Neil St, Champaign, IL 61820, United States
  • Site:http://www.salonxpression.com/
  • Phone:+1 217-607-2406
Categories
  • Nail salon
  • Waxing hair removal service
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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