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Beltone Of Iowa
3717 Center Point Rd NE Ste 200, Cedar Rapids, IA 52402, United States
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Comments
Al
Review №1

Very good and knowledgeable service. My new Bluetooth hearing device(s) and the Beltone app with all controls works great on my I-phone.

Ci
Review №2

We have been waiting on my mothers hearing aids a little over a month, then I call and they said they just came in BUT she cant get them for another 3 weeks. How crazy is that. She has only one right now. if they have a cancellation theyll get her in sooner. She cant hear, I explained this but they dont care. Poor customer service. When we were told they would get them ASAP. Not happy.

Pe
Review №3

Straight forward explanations. Totally transparent. Friendly. Who could ask for more?

Da
Review №4

This is Dales wife, Ann. I am very happy with Alana and with my hearing aids. She has been very helpful as we have had issues with insurance and we now have resolved our concerns. Very helpful!!

Mi
Review №5

I live in Oelwein, and began my relationship with Beltone there. I was not happy with the outcome, so we decided to try another office. We chose the office in Cedar Rapids. Alana was God sent. She listened to my concerns, and then went right to work. Alana went above and beyond to make sure I was happy, and could hear again. Thank you Alana, for your dedicated service in helping others to hear again.

cy
Review №6

Quick to respond to calls and will get you in for an appt ASAP. Qualified and friendly specialist. Definitely would recommend!

Ta
Review №7

Beltone of Iowa has been amazing to work with. We went to the one on Center Point rd. I spoke with a few different people and they we all so amazing and helpful. My daughter normally goes to Iowa City, but they could not get her in for like 4 months. Beltone does not normally work with children, but they worked with me and got my daughter in right away. Cleaned her hearing aids and fit her for new molds. Some of the nicest people I have ever met and or worked with. Thank you all for caring for us.

Be
Review №8

Alana was great. The hearing test was, well I need hearing aids.

Jo
Review №9

She was very friendly and curtious.She made it feel so easy to get a hearing aid. I really dont know why Amerigroup doesnt send more people to Belltone instead of fighting with Iowa City.

Ci
Review №10

Alana is very knowledgeable. She is the best!!!

Sh
Review №11

They have you under their thumb. You give them 7000.00 for hearing aids and they own you. Your records and service is theirs, you can not go anywhere else. You can not transfer records to somewhere else. Not happy.

Sh
Review №12

Very clean office, with very nice and honest and happy helpful people, and true to heart with patients for you with getting the hearing aids set up just right, just for you. I recommend them too anyone and everyone who needs to having new hearing aid.

Lo
Review №13

I am quite pleased with the service Ive received. Alana is awesome. Keep up the good work!!

Pa
Review №14

Alana is the tech who helped me and after hearing I had insurance her price went from 2500 dollars to 4200 dollars.I was livid and walked out. As I was leaving she followed .e out and said I wouldnt want you as a customer anyway.Fine, I hate being robbed!!

Au
Review №15

What an amazing difference Alana Wenger made in the life of my father! Through Alanas help my father who had been wearing hearing aids for 15+ years and not getting the correct assessment and service from another facility was able to get the correct equipment and knowlegde from Alana at Beltone. My father had not been hearing much for so long that it was impacting his cognitive ability due to the lack of stimulation of his brain from not hearing or communicating for years. Alana spent the time to assess his needs and explain what technology could do to improve his quality of life and the life of those around him. I have see in a few short months the difference in his cognitive thinking skills and the vast improvement of his ability to communicate with those around him. Alana was so caring and knowledgeable, this experience was 5 Stars! We have had many questions and Alana has always taken the time to answer them and look for ways to continue to improve his situation. I and my father know she is up to date and extremely intelligent in her field and would recommend her services to anyone! Thank you Alana for all your encouragment and service!

Lo
Review №16

Very professional & efficient. Friendly staff and the whole process was explained well and options were given. Thank you!

Jo
Review №17

Alana was great! She is so helpful and knowledgeable.

Du
Review №18

It was a great experience and Alana Wenger was top notch for being able to provide a great quality product for a guy that was in denial of his hearing loss :)

Ba
Review №19

I like Alana. She always cleans my hearing aids and does a good job

Mo
Review №20

I have a great repore with my Audiologist Alana.. She is a pressure to see every single time I visit the office. Ive never met a more genuine person in her profession. IF I COULD RATE HER 10!! ID GO 20! Love This lady and her staff.. Thanks for all that you do to make my hearing lose a little easier.

ch
Review №21

Alana is great to work with! Very knowledgeable and willing to work with you and your insurance. I would definitely recommend.

Sc
Review №22

I have used Beltone for hearing aid service for many years. I have never had any problem in scheduling appointments, waiting time for an appointment or for the quality of service rendered. The audiologist waiting on me has always been very professional and has always explained new information and care of my hearing aids to the fullest. I am 100 percent satisfied with the service I have received and plan to continue using their services for as long as I live.Thank you BeltoneLarry L. Lebeda

Da
Review №23

I have worn Beltone hearing aids for what seems decades. The functionality and reliability they have provided me is excellent.In particular, Alana, audiologist in Cedar Rapids office, has addressed my hearing issues with a professionalism and service that allows me to feel confident that when I call her with a hearing aid problem, she will resolve the issue in a timely manner.

Mi
Review №24

I’ve been a Beltone customer for about 5 years. Most of that time I’ve worked with Alana, the audiologist at the Center Point Road store. She has always greeted me with a friendly smile and has been extremely attentive to my hearing problems/needs. I recently lost a hearing aid and Alana had a replacement for it in 4 days. I’ve been very impressed with the service I’ve received and I’ll be a lifelong customer.Mike Penrod

Br
Review №25

A big thanks to Alana Wenger,my Hearing Care Practitioner at the Cedar Rapids Beltone office. I have worn hearing aids since 2006. Alana took the time to show me how bad my hearing loss has become and recommended the right hearing aids for my loss. I am extremely pleased with the way she explained everything to me and how much more I can hear and understand with my new hearing aids. Thanks Alana, well done ! 😁😁

De
Review №26

I have always been treated with upmost courtesy. Alana is so professional and answers questions in a way I can really understand what she is saying. She has been sensitive to my financial and emotional situations in this new hearing adventure!!

Ca
Review №27

Very kind and knowledgeable.

Ma
Review №28

Alana is very friendly and helpful. Would like see that the Vinton office stays open. We live in Vinton and really important to us. We love working with Alana.

Ro
Review №29

This is my 2nd hearing aid I purchased from Beltone. The service I am getting from Alana Wenger. is second to none. She makes you feelcomfortable and confident that she can deliver everything you expect . She is very knowledgeable and competent. She is very helpful and makes me feel I can come to her for any problem on my hearing aid anytime! I will recommend beltone to any of my relatives/friends with special mention of the service I get from Alana!

Ci
Review №30

Very nice person. A+ and koots to you

Gr
Review №31

Alana is amazing.

jo
Review №32

Alana is great to work with...always takes care of the problem with a smile and a great atitude!!

Ga
Review №33

Slow unfriendly service. Only place that would accept my wifes insurance and would not accept her as a patient. Called other Bell Tone of Iowa places and we were turned down by all.

Ca
Review №34

Great people

Je
Review №35

Always so nice and informative

Information
26 Photos
35 Comments
4.7 Rating
  • Address:3717 Center Point Rd NE Ste 200, Cedar Rapids, IA 52402, United States
  • Site:https://locations.beltone.com/ia/cedar-rapids/0000538000/
  • Phone:+1 319-393-8994
Categories
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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